Customers Have Rights!

To show our customers that we value them and we have a serious commitment to customer service, we implemented a Customer Bill of Rights.  We provide this document at every visit to your home.

First, we offer a 100% Money Back Guarantee.  If you are not satisfied, for any reason, within the first year after installation, we will remove the equipment and give you a full refund.

Secondly, our employees are courteous and on time.  Kellam technicians are drug free and smoke free.  Don’t worry about finding cigarette butts on your property, because it will not happen.  We offer a Clean Home Guarantee as well as an On Time Guarantee.

Thirdly, your comfort is a priority.  With our Comfort Guarantee, we promise that there will be no more than a 3 degree temperature variance between rooms.  Our total comfort system air will be re-balanced if needed.

A 24 Hour Service Guarantee is also a part of our Bill of Rights.  If you have a problem during the warranty period with your comfort system repair and it is not completed in 24 hours, we will pay for your night in a hotel.

Kellam Mechanical takes the service to our clients seriously.  For more info or details on our Customer Bill of Rights, click here!.

 

 

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Working From Home? Make Sure Your Heating And Cooling System is Working For You!

Staying home and working is a great way to take a break from the office and give yourself a bit more flexibility, and doing so is becoming increasingly popular in the United States. However, if you don’t have a good heating and cooling system, it can be hard to get anything done. In fact, studies have shown that comfortable temperatures can lead to productivity increases of up to 30%. So if you are one of the 45 million Americans who spend time working from home, making sure your house or apartment has duct work efficiency so that you can stay comfortable all day is a good idea.

There are several different duct work efficiency problems that could cause your heating and cooling system to fail to work properly. One of the simplest and most common, though just as problematic as all the others, is leaks. Over time, even the most well-built and durable systems could see connections work loose or rips and tears develop. When that happens, the cold or warm air escapes, meaning that homes will not stay comfortable. Fortunately, experienced service professionals will be able to identify and fix these problems quickly.

Leaks might be common, but they are hardly the only issue that could develop. In addition, you might have to try to fix obstructions, where a build up of dust and dirt on filters or simply an item blocking a vent prevents air from flowing, and the actual placement of ducts. The latter could lead to a number of other problems, like contaminants entering the air from the attic or certain zones of a home not reaching proper temperature. Generally, the best way to overcome those issues is to hire a talented and highly trained professional who understands the ins and outs of even the most complex HVAC systems.

While problems with duct work efficiency might make it tough to work from home, they can also be costly. In addition to repairs, inefficient heating and cooling systems could cause utility bills to skyrocket. When airflow restrictions occur, systems will have to run longer and harder than they normally would to bring rooms to a comfortable temperature. So investing in regular maintenance and repairs will prove to be quite worthwhile in the long run.

If you wake up in the morning and simply don’t want to deal with the hassles of rush hour traffic, noisy employees, or just putting pants on, then working from home is a good choice. But, if you want to remain productive, you’ll have to make sure that your HVAC systems are working properly so you can stay comfortable.