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Salim was super professional and customer focused. Overall it was a great experience.

The guys were professional and I signed up for the maintenance plan.

John was very polite and I am very pleased with their work.

The installers were fantastic.

Very polite and thorough, gave excellent advice. Very happy with service! SPCA

We are extremely satisfied with the service. He was knowledgeable and efficient. We were delighted that he was able to give us some tips for our system and we think he deserves a raise!

Storm was an amazing maintenance technician. I want everyone to know what an amazing job she did.

Very knowledgeable, respectful and great customer service!! Made us feel very confident in rectifying our needs.

Jimmy did an outstanding job performing preventive maintenance on my tankless water heater.

Kellam always brings relief! I have an older unit that I’m always worried will kick the bucket. I am doing my best to get a long life out of it and Kellam has never let me down when I need service or have any concerns. My favorite technician Morgan always listens, helps, and never under delivers! Thanks Kellam, thank you Morgan!!

John did a wonderful job. I learned some things from him. He was very efficient and took care of everything. I love Kellam. If you need something done they will work with you!

My husband and I want to thank you so much. Your professionalism was remarkable and your kind manner of helping me due to my visual handicap was outstanding. You represent us well. Keep up your fine work. Please be safe.

My old water heater was so loud, now this one works and is quiet just as I like it.

Shawn came out on my emergency call and was fantastic! He was professional and friendly and very knowledgeable. He got my AC up and running quickly and I couldn’t be more grateful for his quick and friendly service!

I have been a Kellam Mechanical Customer since 2008. I have always received great customer service from them and have gotten to know many of the technicians over the years. Recently I had to replace an old unit and technician John Owen was at my house early and ready to go. This unit was in a very tight space and in very bad condition, John and Jevonte worked tirelessly in extreme heat to get this unit in. John was there one evening until 7pm. Because this project was multi faceted Kellam sent several guys to get it done. All the gentleman were extremely pleasant, hard working and professional. I would certainly recommend Kellam for any heating and air conditioning issues. I really appreciate their hard work. And I’m sticking with you!

Wade Smith came out and fixed a generator problem in one hour that we had several other companies look at over the past two years with no success! Great Job!

The tech was really nice and helped me with my trash and was so nice to the cat. I lost my husband recently and that meant a lot to me.

My issue was resolved and thank you for coming out so quickly.

Friendly,, and knew what he was doing,, did not even stop for lunch,, as far as your business go,s he’s a keeper….

The technician, Christopher Watkins was incredibly efficient, professional, very knowledgeable and exceptionally friendly.

A very professional guy I really don’t want nobody but him working on my generator. He is very good.

Service was outstanding.

I tried to change my own thermostat to a smart thermostat and unbeknownst to me, blew a fuse in the process and ended up with an 85 degree bedroom. Called Kellam and requested someone come out right away (this was Labor Day) and was quickly texted a reasonable window for his arrival. Neil J called to let me know he was on his way and asked9/7/23 Friendly,, and knew what he was doing,, did not even stop for lunch,, as far as your business go,s he’s a keeper…. me to go over what was going on. He seemed to know right away what the problem probably was and sure enough, he was right. He was very knowledgeable, professional, competent and friendly and I felt totally comfortable with his abilities. He replaced the fuse and mounted my new thermostat and checked to make sure everything was running properly before he left. He recommended their service plan which I had previously rejected when offered, but because I felt so confident with his competence, I signed up for it. Highly recommend and will definitely use in the future!

The tech was nice and he informed me about the ants and what could be done about it to keep them out of my generator and I do appreciate that.

Tony provided 100%, top tier professional service. He was very professional and cleaned up after they were done with the service. I would recommend them and Kellum Mechanical for your electrical system service & repair needs.

We called late on a Tuesday night and Kellam’s technician showed up first thing the next morning. Gave us an honest and expeditious assessment and quote for new a/c units. Kellam came to us highly recommended and I will recommend them to my neighbors.

We have been working Kellam Mechanical for a few years now. I had the privilege of working with Storm and she serviced our HVAC system. She was amazing! Not only was she on time and professional, she explained all of her recommendations and changed out our filters. She took her time to provide us quality service. Thank you Kellam.

Morgan did a fantastic job. He was most professional and kindest tech I have ever met. I love referring people to Kellam because you all are honest and have integrity and I truly appreciate everything we have done.

Storm was amazing. She is great with people and the dog. She even apologized for the water on the floor when it clearly was out of her control. It started raining and she continued to work. Love her!

Shawn always resolves my issue and he is amazing.

Neil did an excellent job with our HVAC maintenance! He arrived on time, was very thorough, and helpful.

Your guys did wonderful. Everything is running great.

Your tech resolved our issue and we liked him a lot.

We like Terrence. He’s a sweetheart and we wish him well.

Received great service from Ricky Rivers on hot water heater.

Ricky was professional, super knowledgeable and provided great service! Thanks for everything!! Job well done!!

Very honest & dependable. Provided quick relief when our gas hot water heater stopped working!

I have counted on Kellam Mechanical for years to maintain my HVAC systems. Thank you Joshua Weathers for taking care of my good friend Zenny Schuffels in Knotts Island today.

Air conditioner went out after dinner time in August, the worst thing you ever want. We called them and amazingly a technician was at our house within an hour and a half. He found the problem and got our a/C, running within an hour or so of arriving, couldn’t be happier with their service.

John has been to y house before and he is always great and explains everything.

On a scale of 1-5 I give 1000! The tech was super helpful. I am so grateful and appreciate you all so much. The previous company we were with really dropped the ball on us. We called on Friday and Kellam was able to get someone out on Monday.

The Kellam team was great – they came out the next day to work on restoring our AC. Richard was friendly, professional and did a great job diagnosing and fixing our issue.

Jackson is super professional. Thank you for the great service.

Excellent service on our generator!

John came out and did a great job replacing two outlets that didn’t work. He was friendly and professional.

I am very pleased with the new installation techs and the whole process.

My installation went smoothly and I am very happy about it. The techs made it look easy.

The installers were efficient and everything went well.

Jackson was excellent !!! Very professional, capable & kind. Explained everything & went extra yard, installing our filters. Such a pleasure

The plumber came to drain our water tank and performed some other maintenance things. Thanks!

I have to tell you all that the people that work for you are very knowledgeable, professional and I trust them to in my house and it means a lot to the elderly. I am a good judge of people and even the young man that was here, he had a good soul. You have a great young man on your team. He is very pleasant to be a young man and I’m happy to see a young man with such a beautiful soul. Even the receptionists are always so nice and friendly. I’m just so grateful. I love Kellam and always pleased with you all.

Thank you so much to Kellam, especially Terrence that after hours in the rain he came out to fix my ac. He was very nice and wanted all to know that.

My ac is working and I am no longer sweating in hell!

Morgan fixed my ac and rather quickly.

The tech resolved my ac issue and he is so smart and I rate him a 100 out of 10!

My technician was very nice, polite and committed to getting the work done.

Our tech was amazing and Kellam was amazing.

I can’t gush enough about David. He went above and beyond. He represents Kellam Mechanical so well. He responded to our ac issue on Saturday while we were out of town, but my mom was there to let him in. He ordered the part, got it on Monday and came Monday night to install it. He was sweating in the terrible heat, but was so kind and dedicated to make sure it was fixed for our arrival home. He along with all of your technicians have always been wonderful and I appreciate you all.

Richard was very informative. Answered all my questions and showed me things for my unit. Also made recommendations which I have already completed!!

My tech is da bomb. He was perfect and I knew he wasn’t full of s***. He represented the company well, he knew what he was talking about and didn’t Micky Mouse around. I don’t know Kellam and because of my job detail I am not allowed on social media, but the way the technician presented himself, his knowledge and looked me in the eye when he spoke speaks enough for the company and I am leaving the other company and signed with Kellam to handle my services. Please send that tech every time.

We think very highly of Richard. He has been honest and thorough in our dealings with him.

The tech was so amazing. I will recommend this company to everyone I know. Thank God I called Kellam. I rate 10 out of 5 on everything. Kellam is a blessing.

Richard cleaned my system better than anyone else. He was amazing.

My experience with Salim was pleasant, responded to and answered all questions. Very efficient in installing my bathroom toilet. I would not hesitate to recommend him for plumbing services.

Very impressed with the gentlemen who worked at my home. Covered their shoes and carpet. Left everything clean.

Your guys are always amazing!

The communication with your company is so great and I love Kellam.

I recently had an HVAC leak which needed some duct work repair. I had a 3 very reputable companies come out to provide a cost for repair, and Kellam was the fourth . All the others just tried to sell me a new system and spent maybe 15 minutes at my property. Morgan from Kellam came out and found a solution without replacing a costly unit. He spent about an hour or more with me inspecting the unit and gave me options for repair. Never had I felt so comfortable with the other techs. They were back in two days as promised and repaired my issue. I think Kellam is extremely lucky to have Morgan, it’s obvious that he loves his job and that makes a huge difference and he loves serving his customers , by educating them and having a positive cheerful attitude. All these reviews about him are certainly true!! Thanks Morgan; you are undoubtedly a rare find ! Kellam, you guys sure hit the jackpot with Morgan!! Don’t ever lose him!

Chris was excellent. I am very pleased with him and he is a great tech.

The tech resolved our issue and I woke up in a cool house for the 1st time in a long time.

The techs were just wonderful and hard workers. I am very pleased.

Techs were very polite even with the hot weather and I am enjoying my new system.

Your techs are wonderful. Every single tech I have had come to my home over the past 20 years is amazing.

We called the company in the morning and Morgan arrived a few hours later. The solution was solved very quickly and professionally thank you!

THANK YOU very much for taking care of my AC problems quickly. Your guys left my home around 1:30pm. My home cooled down quickly after they left and the temperature has settled nicely. The amount of air flow has greatly increased and you can now feel the air coming from the vents. Your guys arrived early, took a quick look at the units and got right to work. Once they were done, they did a thorough cleaning and asked me to check out their work. They did a fantastic job. Look forward to working with Kellam Mechanical on future projects.

Richard was my technician this morning. He was very personable and professional. He knew immediately what the problem was after assessing the area.

Morgan was fantastic! He came out timely on a Sunday afternoon and knew right away the fix. He even found a way to save money. Thanks Morgan!

Neil is a great guy and a joy to work with!!!

I returned from a vacation on a Saturday night and found my house at 88 degrees. I called Kellam with the anticipation that my family would likely need to spend at least one night in a hotel waiting for service. Technician Morgan was at my house within an hour and quickly diagnosed and fixed the problem. I couldn’t be happier with the incredibly fast and professional service he provided.

I cannot sing Richard and Kellam Mechanical’s praises enough. The day we get a heat advisory is of course the day our HVAC stops cooling our home. I’m pregnant with 1, 3 and 5 year old boys and a husband out of town. After struggling on the phone with home warranty all day, I decided we can’t live like this and called what felt like every AC company in the area. Everyone told me it would be 1+ weeks, EXCEPT KELLAM! Within 5 minutes of the call they had an emergency tech assigned to our home. He arrived in just over an hour, was beyond kind & quickly got to work diagnosing and fixing the issue. Emergency services, fair prices, quick work. I truly couldn’t have asked for more! Don’t take all their 5 star reviews lightly, they’re amazing!

John has saved our lives multiple times, he is an excellent electrician and always upholds the most professional standards!

Morgan the tech was amazing. Truly, it was great and I am so happy.

The guys were polite even with the hot weather and I am enjoying my new system.

Friendly, on time & provided a key that was missing from the Generator.

Wade to the rescue. It was 82 degrees inside our home when he arrived. His experience paid off getting us fixed up. Great job!

Since 2021 Richard has done outstanding work for me. I trust him with my property codes. It is refreshing to have such a nice, reliable guy. He is the reason why I remain with Kellam Mechanical.

My AC went down July 4th evening. I called Kellam because I’d seen their trucks in the neighborhood. Morgan was the only one to call back. It was late but I live near him so he stopped by for a diagnosis. He’d had a long hot day but couldn’t have been more accommodating..really a great person! He set me up for a new system two days later. From the person who answered the phone to Morgan to Kyle and Julio, I couldn’t have asked for a more professional, friendly group. It really made a difficult time more bearable. Thank you!!”

Morgan and Rick were amazing during the entire ac repair process.

We have been using Kellam Mechanical services for over 20 years. Recently , we had Kellam Mechanical come out to flush our hot water heater and to give us an estimate for replacement of sink faucets, tub faucets and new toilets. The representative from Kellam Mechanical was Ben Roberts. From the moment he introduced himself, we felt totally comfortable with his work ethics and his recommendations to the replacement of faucets and toilets. He was most thorough in explaining the flushing of the hot water heater and was most informative in explaining what type of faucets and toilets that he would recommend. Not only was he strait forward with his explanations, we felt a genuine concern from him to make sure our needs and desires were met. Ben Roberts was warm, friendly and information. Kellam Mechanical should be very proud to have Ben representing their company. It is employees like Ben that keep us loyal customers of Kellam Mechanical. A+++++

We are pleased with service and cool.

I came home from a week’s vacation to find out my A/C was out. I called Kellam Mechanical (on a Sunday) and they sent Morgan to help out. I remembered him from previous scheduled service calls with Kellam and I could not have been more pleased. I remembered him being a great technician and he did not disappoint. My A/C was back in a jiffy! I’m glad to see that expert technicians like Morgan represent Kellam Mechanical so professionally. You saved the day!

I recently bought a house and moved across country. When I arrived to my house, the AC was not working. And with the massive heatwave and 2 dogs you can imagine my frustration. Morgan came on a Sunday around 10am. He was so professional and respectful and willing to give guidance on all areas of my home. I will 100% be using the company again. I cannot say enough great things about this company and how amazing Morgan was during this frustrating time. I truly appreciate all the help from not only Morgan, but the phone operator for getting my appointment so soon. I am so thankful for the help Morgan provided since this is my first home. Thank you Team!

He did a great job was very knowledgeable

Kellam Mechanical is awesome. From the first time dealing with Rusty, who sold me my new HVAC system, to all of the caring and understanding ladies in the office, to each technician that has been to my house for various reasons, they are just all around top notch! They’re so professional, on time, and never leave you hanging with heating / cooling issues. Just recently, my air went out during this hot summer weather, and after Morgan (who’s great!) checked out my system and made a diagnosis, another technician Richard Barnes came the next day and worked tirelessly to get it back up and running. He refused to leave me with no air over the hot July weekend, and troubleshooted until he got it taken care of. He was so caring, knowledgeable and just all around fantastic. I’m so appreciative of him! Kellam has really earned my trust, and with technicians like Morgan and Richard, it really just cements the fact that Kellam is the BEST!

Showed up promptly. Explained what he was doing and fixed our AC. Thanks

I felt John was honest with his assessment of our home electrical and explained our current needs clearly. He spray extra time making sure we understood what was needed. Great service!

I recently had Kellam come out to my parent’s house to fix an AC issue. Sadly because their elderly several companies had ripped them off and performed really bad service. Morgan came over to diagnose the issue right away and gave us a fair and honest assessment of the issue. He was the best, incredibly kind, very thorough, and super knowledgeable. Highly recommend Kellam and definitely as for Morgan.

Kellam Mechanical and Shawn were the absolute best. Shawn came out on the Fourth of July due to an emergency situation at our home. We have an infant and the home and could not afford the AC being shut off. He was able to figure the problem, get the needed part, and of the unit running smoothly within 24 hours. Highly recommend Kelam for those needing HVAC service.

I’m writing this review due to the fact Kellam went above and beyond to help my elderly parents. Sadly my parents have fallen victim to numerous scams and hard-sell marketing by certain companies. Morgan is the best, honest, thorough, and incredibly knowledgeable about his trade. He was able to identify the problem quickly and give us a fair market quote to get the repair done so I could get my parent’s AC back up and running. I would highly recommend Kellam but make sure to ask for Morgan he is a great human that will get the job done.

The technician quickly diagnosed the issue and restored my HVAC functionality.

Jamie was wonderful. He was very polite and knowledgeable and kept me informed as to what he was doing. Thanks you for sending him. Hope to see him again soon with the part needed. Thank you all.

Just wanted to let you know you much we appreciate the service that Morgan gave to our air conditioning problem. He repaired it and has been working properly since he came. Please let him know that we appreciate him and his efforts fix/repair the problems.

Tony is absolutely amazing and a great face for the company. He answered every question. He was super polite and professional.

We are thankful Gerald found a leak that we did not know we had.

Ben was very efficient and did a great job.

Richard Barnes was absolutely brilliant! He was honest, extremely knowledgeable, through, and downright a great person.

I’m so pleased with the services provided by Kellam Mechanical. Jamie is exceptional. My system has never performed better during these miserable HOT days since Jamie serviced our unit. Our interior temperature remain constant even on the hottest days. This has only been true since Jamie and Kellam Mechanical evaluated and serviced our HVAC system. My highest regards and recommendations to you and anyone needing HVAC service.

John Holdcroft was an excellent employee to take care of my generator Friday. He deserves a 10 rating on a 1-5. Very skilled. Informed me about his work and and has a great personality. Very thorough and professional. Thank you

Our AC went out and we needed someone to check it out. They sent Jeff to diagnose it. He was thorough and thinks it’s the compressor and fan that’s busted but he said he’ll send another tech for a second opinion because he didn’t want us charged for a wrong diagnosis. Gerald came the next day and he was able to get the fan to work but compressor still busted. Our current unit has had several repairs for the same problem in the last few years, we opted to just install a new one. Gerald was excellent in explaining to us what the problem was in a way that we can understand. Other companies wouldn’t have done a second opinion (for free)!

Ben was top notch, answered all my questions and concerns, was professial and a credit to Kellum Mechanical. He was in and out in just under an hour, fixed what we needed and didn’t try to add on anything or “find problems”. Thank you so much

Julio, Thank you for going beyond my expectations and for answering and listening to all my questions.

Five star service across the board. He was courteous, thorough, knowledgeable, and got the problem fixed quickly. We felt we got a great value for his service and will recommend Kellam Mechanical to others. This was our second experience with Kellam Mechanical and you’re definitely our new and trusted favorite. To Kayla, stellar service!

Tim did excellent work and has an excellent personality. I will request him for future work.

Wade was excellent and took his time ensuring the job was completed correctly.

We love your company. That’s why we refer everyone. Kellam has fixed so many mistakes made from other companies.

The tech was very helpful and answered all my questions.

Ricky was phenomenal. He was so patient and was able to figure out the issue and we are very happy with the service we received.

Kellam Mechanical Is amazing they are quick to respond especially if it’s a semi emergency and you need service today or as soon as possible. Technician Wade Smith is very knowledgeable with Generac generators and he always leave us feeling. that the job was done right the 1st time.

Job went well. Tim was professional and explained what he was doing. He also had some recommendations for a follow on appointment.

Job went well. Tim was professional and explained what he was doing. He also had some recommendations for a follow on appointment.

Jeff and Kellam are great and I have nothing but good things to say.

Hunter and Jacob were so professional, efficient, worked non-stop and left nothing out of place. They are the best team I have ever had and I am going to recommend them and Kellam to everyone. I could not be more pleased.

Kellam is a great company. The guys are really great even when my mom at 89 years old can be difficult. Thanks so much for all you do.

Gerald was an excellent representation to Kellam. He is the absolute best and never lose him.

The tech was amazing. The company as a whole kept the lines of communication open so we never had to guess or wonder what’s next. Gold star service. Thanks so much, you all were great on both occasions.

The replacement of my HVAC system was completed on time and went without a hitch. The new system includes a water heater. All piping and wiring are in straight lines and properly secured. There was nothing I had to clean up after. Since I am a retired investigators for failed mechanical systems I very much appreciate the clean job that Chris and his team have delivered. Thank you.

The installers were very careful, polite and considerate and did a great job. They put their floor coverings down and everything.

Kellam is a great company. The guys are really great even when my mom at 89 years old can be difficult. Thanks so much for all you do.

Gerald was an excellent representation to Kellam. He is the absolute best and never lose him.

The tech was amazing. The company as a whole kept the lines of communication open so we never had to guess or wonder what’s next. Gold star service. Thanks so much, you all were great on both occasions.

John Holdcroft was very thorough and friendly. I’ll definitely be using Kellam Mechanical for my future electrical, ac, and plumbing needs. The call center was very professional and thorough also. Thank you.

I am overly pleased with my services and Jimmie is fantastic. I have had him out more than once and every time he is amazing and gets the job done.

The tech resolved my issue. He was outstanding and I would like to use him for all my electrical services.

The tech went over and beyond and fixed the other company’s problem. I wish I was with Kellam sooner. Just amazing, I simply love you guys.

SO PLEASED WITH THE WORK JAMIE DID AND THAT JAMIE IS THE BEST TECH HE HAS EVER HAD

Very responsive, showed up in less than two hours on a Sunday! Very professional, reasonable pricing.

Highly recommend this company. They were able to come out same day on short notice when our A/C went out. Shawn was fantastic. He was personable and friendly. He fixed our issue, explained everything as he went, and showed us pictures of any issues. Some of the best customer service I’ve had.

I will be choosing Kellam as my parents have. Gerald was very professional and knowledgeable.

The maintenance tech was very in depth and professional.

They were super polite and professional, they are my main plumbers.

Both Kyle and John were some of the nicest people I have had the pleasure to meet. Very prompt and professional, you should be very proud to have them on your team. Thank you,

Absolutely great!!! Best techs ever!!!

I’d like to thank Scott Kellam for sending those 2 nice young men to do the plumbing job at my condo. They arrived on time. Most polite and efficient. One was Ricky and I can’t think of the other’s name, both deserve recognition. Thanks!

Jamie Swanson went above and beyond when servicing our system. He took the time to take videos and photos while explaining each maintenance task to us as he completed them. We were given future advice to help our system throughout the season as well. I would absolutely have him come back in the future.

Richard was excellent! He was very professional, explained everything that was going, and he spoke to everyone in the house.

Morgan was polite, knowledgeable and professional.

Kyle and John did AWESOME! So pleased with their professionalism.

The Team was exceptional .will surely recommend to my family and friends.

The tech exceeded the max of 5 stars.

Salim was awesome tech. Very professional, quick prompt and polite.

The tech was wonderful, definitely a 5 star experience.

In my first experience hiring Kellam, I had a great experience. John and Kyle were on time and quickly were able to inspect my electrical panel found a code violation that had been overlooked for many years and give me a handful of options on correcting this issue before selling my home. The Kellam team that came to my home were awesome and I would recommend them to anyone. Thank you John and Kyle.

Jeff was awesome. Very thorough and professional. I would like him to be my technician going forward so if you could please note my account that would be great thank you.

I will use your company again.

My technician was very professional and thorough.

Shawn was great – super helpful and friendly. Very thorough. I appreciate it!

The technician James is very knowledgeable and professional I like that he cleans up behind him self also very informative he a great technician thank you James.

Mr. Barnes (HVAC Tech) did a fantastic job, got the A/C running in no time. Thank You!

Just want to say, what a knowledgeable, professional employee Gerald Kearney is. He explained the issues we were having in layman’s terms for us. I will request him for any of our HVAC needs!!! Thank you…

Jackson was prompt and helpful. He went about his business and completed my quarterly maintenance. He advised me of a couple minor issues and offered an affordable solution. Thank you.

I’m very pleased with past and present service I have received.

Very courteous and nice guys. They made sure they got the job done correctly.

The installers, Trevor, Chris and Valente were the nicest 3 guys I have ever met. Valente is the bomb and is a leader for sure. They were fantastic.

Nice techs and very hard workers.

I was very pleased with the knowledge and professionalism from Shawn today.

Ben was very knowledgeable with many year of experience. I would recommend him for service and will certainly request him every time I have a plumbing need.

Kellam mechanical is excellent. We’ve been thru them all.

I have been with Kellam Mechanical (Scott) since I purchased my house many years ago. They keep me on a schedule for all maintenance, etc. so I get the greatest performance and longevity for equipment. The service team and the office team are professional and good people. The technology they use is up to date, always keeping the customer informed on arrival times, etc.

We just bought a home in West Neck and the home inspector was very impressed with the installation of the gas furnace, AC, and hot water heater in the attic. He said it was VERY professional and would call them whenever he need new in his own home. Kellam Mechanical installed them 5 years ago.

Gerald is just super. Outstanding personality. Kellam always sends the best guys. I’m never leaving you guys.

Gerald was extremely informative and very knowledgeable. He not only performed the necessary maintenance but took extra time to explain everything thoroughly. Gerald was very helpful and professional.

Replace hot water tank. Ricky was great! Thank you!!

Just wanted to let you all know that the guys who just came to my house are FANTASTIC. They installed our new AC and were supervised by Richard. All of them are top notch!!!. A huge thanks!

Tech was very polite. We would rate him a 10 out of 5!

You all did great work and I really like Alex. He was awesome and personable, a really great person.

Our new system is up and running, didn’t have any issues. The install went well.

My technician was very down to earth, friendly and knew what he was doing.

Morgan was excellent.

Courteous, professional, on time and respectful. Hard to ask for much more.

Shawn was so friendly & knowledgeable! He was thurough & did great work!

Called the office today to commend Wade Smith and signed up for HVAC maintenance contract. Very pleased. Keep up the good work!

Tim was great, did a professional job and completed it in a timely manner.

Richard is very personable and understanding. He explained the service and potential preventive maintenance and other recommendations.

Richard is very personable and understanding. He explained the service and potential preventive maintenance and other recommendations.

Shout out to Tony for being knowledgeable and an amazing guy. Keep that man on board because he is awesome and so is Kellam.

Tim did a great job. Attention to detail and explained all the process all the way through.

Tim did a great job. Attention to detail and explained all the process all the way through.

One word-Morgan!! Great service and great knowledge of what you truly need(& don’t) There’s no pressure with Morgan and he’s ready with suggestions at all times. He has helped us save money and time. Kellam Mechanical is the best HVAC contractor in the area and so thankful for Morgan too!

The crew has always been great. I trust them and that’s why I keep coming back.

The gentlemen were very polity and fixed a couple of issues I had in addition to the installation.

The install went well and the guys were very nice and respectful.

5 Stars for Heating & A/C Annual Checkup.

Ben was great. Very knowledgeable and would love to have him for every plumbing issue I have.

Gerald was awesome! Couldn’t be happier with the service I received. I’ve used some of the other HVAC companies around and Kellam Mechanical is just better than the rest. Gerald was on time, incredibly knowledgeable, and very personable. I haven’t received this level of customer service in a while. So happy I called them. Definitely recommend them to anybody looking to have their HVAC system serviced.

Excellent at fixing the broken geothermal system at our new house. Chris Watkins was great at explaining everything that was wrong and how he went about fixing it.

Morgan is the best! Highly professional, knowledgeable and courteous! One of Kellam Mechanical best technicians

Yesterday, Morgan Bayse along with co-worker Cody Moran performed routine Spring maintenance on our RUUD gas pack.They texted letting my wife and I know they were on their way and both arrived shortly afterwards. They wasted no time in performing the maintenance to our unit. Fortunately everything was fine. The RUUD gas pack is only three years old and Kellam Mechanical has been maintaining the maintenance since it was installed. The main reason my wife and I purchased this unit was because of a price, and Morgan Bayse.

I want all to know at Kellam to know we always have Morgan from Kellam provide our twice yearly service and we are so pleased with the service on our 2 HVAC systems. He does a great job always!!

Wade Smith sent a text to say he was on his way to perform the yearly maintenance on my GENERAC generator. He said he would be here in an hour and he was. He is always dependable and courteous. I’m very fortunate to have Kellam Mechanical technicians who also service my HVAC system and Mr. Smith to service my generator.

Had a leak in the front yard from pinhole in pipe. Ricky Rivers was our technician. We were notified in advance he was on his way, he arrived within a very acceptable time window, and got right to work. He made sure to show us the leak, explain the work, then validate that the leak had been repaired. It was a hot day for Spring and he was working solo, having to dig through maybe 3 cubic yards of wet dirt and clay. Great attitude, steady effort, and high level of service. Will request him for our thankless water heater service contract. Very pleased.

I am very pleased at how professional and polite Tony and Kyle were. They were outstanding.

Just had a water heater replaced. Attic installation. Extremely professional job. Neat and clean. Great company. Online and phone communication was quick and responsive. Update October 2022: Just had my fall heating maintenance performed by Gerald. Very courteous and professional technician. Arrived on time. Provided excellent customer service and recommendations. Kellam has great customer communication. Very pleased. Update 20APR2023: Had Spring maintenance performed on both my AC systems. Exceptional technician. Richard Barnes personable, courteous, and respectful. Excellent communication skills. Superb job performance and customer service. Very pleased with AC service.

Samantha is the reason I decided to call Kellam because last month I spoke with her and had a bunch of questions and Samantha was so nice and answered all my questions and went above and beyond. She was also patient with me. She is terrific and you don’t find many customer service reps like her.

It always starts with a leak – I had a leak coming from my ceiling in the first floor, just a slight drip occasionally. Kellam came out next day first thing in the morning, quickly diagnosed the issue (my dryer vent was clogged, causing condensation) and got right to work fixing it. A few weeks later, they came out for annual AC Maintenance (they offer a great membership service that in addition to other things, gives you two tune ups on your HVAC system a year), and found that my water heater was 23 years old, furnace 17 years old, and my fiberglass duct work was full of holes and mold. They gave me reasonable quotes on all of it and offered financing – I didn’t use it, but nice to know they have the option – then gave me time to decide. I went ahead with all of the work, and the guys came out the day after I signed the contract. They replaced all my duct work, the water heater, and furnace in a single day! I was quite impressed with the speed and efficiency. I can feel a difference in my HVAC now – the vents are blowing much harder and the house is cooling down quicker – and my water heats up much faster now. Highly recommended – they are fast, professional, and reasonably priced. The fact that they do it all – HVAC, Electrical, Plumbing – has convinced me that I have found my go-to contractors for work.

Morgan Bayse was awesome.

Shawn is awesome and very personable and a great tech. I will be requesting him again!

Richard does an amazing job and is super polite. He was very patient, and even with the little one around he was extremely careful coming and going. I couldn’t have a received a better tech.

Gerald was wonderful, knowledgeable and super friendly, a super guy!

I had issues with 2 toilets. The technician (Ricky) was great! He was very polite, friendly and informative. After he had completed the jobs he explained everything he did and answered all of my questions.

The electricians have good work ethics.

My tech was very knowledgeable and easy to talk to.

Ben did great. Problem resolved and he fixed another issue while we were waiting on the tankless hot water heater to turn hot. He’s a nice guy, too.

Richard once again was efficient and explained everything to me. I trust his recommendations and workmanship!!

Kellam is absolutely top notch! I have an Apollo heating system and the part that I needed was out of stock locally. They ordered the part, got it delivered quickly and set up my repair. Unfortunately I had some unforseen problems from previous contractors working on the system which Kellam had to diagnose and fix. They sent a tech out on emergency service at 10pm, a master plumber the next am then finally an Apollo specialist that afternoon to get my system running properly. I feel that Kellam really went above and beyond what any other company would have done to get my heat running. Also their techs exhibit much more knowledge and experience than any other company that has worked on my house. If you have a HVAC or plumbing problem you can’t go wrong by calling Kellam Mechanical.

Morgan B. is the best! I trust his expertise and he is the first person I think of when I have an issue. His work is honest and he came highly recommended from a friend I’ve known for over 10 years. My heat stopped working at 4am on a Saturday, Morgan came out later that day and made sure we had heat again. I appreciate him. Great company with honest employees. *Update-(4/2023) My a/c stopped working and I called Morgan who was able to come to my home THE SAME DAY! As always Morgan was thorough and I found out the compressor on the brand new unit I brought approximately 14 months ago went out; it just missed warranty. Kellam really takes care of their loyal customers. I’ve been a customer for a few years and they fixed my compressor at no cost to me. This company continues to impress me with great employees and quality service. Kellam goes the extra mile and will have a forever customer out of me!

Kyle and Nate were professional and polite. Did our AC installation in a timely manner and didn’t leave any trash behind. They did a fabulous job.

Wade is a great person and I enjoy talking with him. He is very professional and knowledgeable.

Electrical support. Both John and Kyle were very professional and friendly. I would recommend Kellam.

The tech was great, really knows his stuff.

My tech had a great personality and he kept everything very clean.

Thanks, the technician was very nice and willing to answer my questions.

Hi my name is Dean and Morgan has been servicing my unit for a few years now, and he’s a total professional. He does a great job and I really appreciate his efforts. Thanks!

After a rather strange experience yesterday with a technician here, things didn’t work out, Morgan showed up and saved our butts and we are thrilled that he’s around. All is well at this point and we really appreciate Morgan’s efforts.

Morgan’s helped us out to find a couple times. The ac went dead in the middle of summer. Came out and fixed it, no problem. Ever since, been nothing but helpful. I really appreciate all the work he has done.

Morgan Bayse came out to service my 22+ year old AC unit. He was very professional and gave me all of the available options to either fix or replace my unit. As this unit was so old I decided to have the whole system replaced. Morgan gave me detailed information on the new system and then I chose the one that I wanted. I was very impressed as they had the new system installed two days later! They installed everything and were there when they said they would be. Highly recommend!

Evaluation of system needs and maintenance. We decided to do A yearly maintenance contract. He was knowledgeable, and gave us solid options and cost valuation. We are very satisfied.

Our technician Gerald was extremely knowledgeable and provided a lot of great information on preventative maintenance and things to look out for after having a new HVAC system installed, something the installing company failed to provide, would choose this company over any others in the Virginia Beach area any day!

Ricky was so thorough, informative, I really like him and would like him to be my tech for future visits.

They sent Morgan out today and took care of my system lickity split and I am just a happy customer. He needs to be in movies because he has that Hollywood demeanor about him.

Good morning Sarah, I wanted to let tell you how impressed and happy we were with our system tune up this morning. Jeff Marshall was our technician. He was very professional, respectful, personable and knowledgeable. Both Keith and I were working form home and Jeff was super working around us on different floors😊 We feel thankful that we found such a great company to help us with all our, Electrical, Plumbing and HVACS needs!!

I recommend Kellam Mechanical to anyone needing a repair or annual maintenance. They are priced fairly and have excellent service technicians.

Terrance Bellamy is exceptional! I always want him to be my technician!

Wade was top notch.

Plumbing and electrical. Excellent. The company was so responsive to our requests and willing to work around excessive medical appointments. Why call anyone else? I’ve put Kellam on my speed dial.

Very pleased with Kellam and the service we received from Shawn Iqbal. He was very courteous, professional and a wealth of knowledge.

I keep coming back to Kellam and have been with our company for a decade.

Jamie showed up on time. He was professional and courteous. Jammie was extremely thorough in his our summer system checks. He recommended a couple of things to prevent larger repair bills down the line. Overall excellent service. LR

Morgan from Kellam Mechanical came and put in a new thermostat. We were very pleased with his service and he is very nice and very good for your company because he’s got a great personality. Thank you,

Morgan is wonderful and very thorough in his work.

We love having Morgan come over to our house and do our air conditioning and our heating units. We love Kellam Mechanical.

Honest and reliable. Love our tech Jamie!

I am Beverly with the Neptune Festival, Morgan did a great job for us today, so thumbs up to him.

We have been using Kellam Mechanical for our HVAC and electrical work for years. Every spring and fall Morgan comes to do the maintenance on our heat pump, gas pack, and mini split. He does a thorough job, he is courteous and very knowledgeable. On the rare occasions that we have had a problem between maintenance visits, Morgan has been able to quickly diagnose the problem and repair it. I wholeheartedly recommend Kellam and their team for all your HVAC and electrical needs.

Morgan was very professional and went out of his way to investigate problems and fix them. I am very pleased with Morgan and Kellam.

I had my Spring HVAC maintenance today. Morgan is the best HVAC technician in the business. The upmost in professionalism. Thanks!!!

Very quick response to HVAC issue . Professional, efficient , fast and knowledgeable. An amazing service tech who now feels like family. Priceless service! Other companies beware it will be hard to beat Kellam!

So glad Jamie came today. Such a nice. Personable guy! He has really earned our trust. Always explains everything he does and sees Please continue to have him be our Tech.

I have counted on Kellam Mechanical for years to maintain my HVAC systems. Jamie Swanson is the man. he maintains all four of my properties! Thank you for all you do Sir!

Very thorough, first time inspections, and gave me an honest assessment of my a/c

I had an issue with my dryer vent leaking through my ceiling. I called, and Gerald from Kellam Mechanical was out the next morning. He was immediately able to diagnose the problem (my vent was clogged) and got to work getting everything done. Even checked my Water Heater, AC, and Furnace for recommendations and estimates on potential issues there. He was friendly, knowledgeable, and efficient – the whole appointment took about an hour to complete. These are now my go to guys for any issues in my house

Very quick response to an emergency no heat situation. More than impressed with fast, clean, efficient repair within two hours of call being made my heat was working again!

Jeff was very personable, professional and met all my expectations.

Great experience and I appreciate the help.

The tech was very considerate and knowledgeable.

Tony was awesome. On time and very professional. We will be using Kellam again in the future!

Jamie Swanson was meticulous! From letting us know when he would arrive to being very detail-oriented to being very professional and thorough – we felt that our system was in the best hands possible! Thank you for your conscientious work.

I was super pleased with the work Chris W. did. He went above and beyond to get everything fixed. Chris was extremely smart and figured out the issue. Awesome job.

Very friendly and professional. I had another company out before and it was day and night difference. I recommend Kellam if you need no nonsense friendly help fast.

Jackson was awesome thank you

Richard was very thorough and took the time to troubleshoot everything that could potentially be wrong with the system. He ensured the system was fully functional prior to leaving and was extremely informative throughout the process.

Smitty is amazing and did a great job! I am very pleased with the service he provided.

I was super happy with Tony, he was very personable and explained everything he was doing and why and kept me involved with every step. I would like management to know what a great job he did!

I had Kellam Mechanical install an extra electrical outlet in a closet. John and Kyle were the technicians. They were very professional and the job didn’t take a long time. They cleaned up after themselves and left no trace that they were here.

Ben is the best. Professional and has excellent knowledge with his profession He’s also a wonderful person

Morgan was professional, on time and went above and beyond to make sure things went well for us. He even came back the next day on his day off, to make sure things was still working properly. I will be asking for him for all my heating and cooling services!

Morgan is absolutely amazing! He has helped us to navigate a couple of very difficult technical issues with our heating system this past winter. When we reached out, Morgan talked us through the process and helping us to understand the situation. He has a great sense of urgency and helped us to resolve our heating issue quickly. We will continue to trust and rely on Morgan for all our HVAC needs. Thanks, S. Carter

I want to let Scott know what a great job Jimmie did on my plumbing call and Precious did a great job also on the phone.

Personable technicians that our golden retrievers love. And they do great work keeping our HVAC systems in tip top shape.

The techs were great, I will have them back.

My tech, John was very professional and accommodating.

First time having Kellam Mechanical do maintenance on our heating/cooling system. Jeff Marshall Fixed things that needed fixing an gave our system a thorough going over. Appreciated that he listened to my wife and my concerns. Did an excellent job for us.

I rate the tech 100, very knowledgeable and polite.

Tech was very efficient and did a good job.

Ben came over today, on-time and efficiently repaired our plumbing issue. He was very friendly, informative, and gave great advice on repair options as well as preventative measures. Excellent service! Thanks Ben.

Richard Barnes was amazing. Came to our place at a late hour, stayed for a long time, then figured out and fixed a totally upside down situation with our HVAC, all with a great attitude. Keep up the good work!

Kellam is well worth their price. We have a plan with them where they come out twice a year to service/clean/start our systems. This also gives us a discount on products and service should we need them. We are the first owners of a home that is less than 6 years old. It was built using S&K for HVAC. At 4.5 years we had to get a brand new furnace and have the ducts reworked because S&K did such a terrible job. Look at this junk that came out of NEW CONSTRUCTION. The Kellam Mechanical techs said there was nooo way this system was 4.5 years old. On top of the shady unit in a new home, the workman ship in other ways caused damage to our house that we had to pay to fix. Kellam Mechanical fixed everything and did the highest quality job. Even someone with no HVAC knowledge can see the quality and care they put into work. Add on the quality of the techs they hire! Worth every single penny. I would rather pay to have it done right than pay less now only to have problems down the road.

Kellam Mechanical has been providing us outstanding service for over 20 yeas and it was our pleasure to recommend your company with its excellent service to our new neighbors. We will continue to sing your praises. Hope to see you guys soon.

We have used Kellam Mechanical for years! Morgan Bayse is our representative and keeps our system in tip top shape. We are so pleased with his professionalism and knowledge. He is trustworthy and excellent at what he does!!

Morgan Bayse once again raises the bar with his quality service! Way to go Kellam Mechanical.

On 1/28/23 Kellam Mechanical sent out service tech, Morgan Bayse, to our home the same day that we called Kellam with a heating issue. Morgan was prompt, very professional and knowledgeable. He was able to diagnose the problem quickly and our heat was back up and running. We highly recommend Kellam Mechanical and tech, Morgan!!

John & Kyle did an excellent job updating my circuit breaker panel. They were friendly, efficient and cleaned up everything after they were done. City inspector commented on the nice job they had done. Thank you guys.

Thank you, Ben. Great job.

Cody was very professional and also taught me a few things!! Good guy!

David is an exceptional human being.

Tony was fantastic and I will be requesting him in the future.

Tim was very detailed and precise.

Jamie is awesome. He went beyond, is very thorough by educating me on a lot about my system. Thanks you, Jamie for pulling my trash can off the street. That was thoughtful.

Very professional, the tech really knocked it out and job done quickly.

We have had Tony come out twice now and he is so professional but also down to earth nice guy. He did an exceptional job both times. We will always request him for our needs around the house. Thank you Tony! -The Norris’

Morgan and Cody are the Best Team! They’re on time, explain everything they are doing on the job. Great sense of humor, clean up after the job. Thanks Morgan and Cody!

Gerald was a rockstar and the reason we will stay with Kellam a long time.

Fantastic, incredibly professional and thorough.

I was pleased to meet John Holdcroft, He explained everything to me. I had electrical work that he did for me. He was kind and patient with me. John, did a superior job for me. He also completed a second Job that was not on his worksheet detailing! I will use John with Kellam in the future! Thank you!

I can’t say enough about Morgan at Kellam Mechanical, he is on time always pleasant and so professional. I have to say Kellam is very lucky to have this young man in their employment! Thank you Morgan.

Jamie is a very good and a polite young man.

The techs were great, clean, fast and a joy to have.

Our new toilet was not flushing as it should and Jimmie came to correct the problem. He did a thorough investigation, fixed a setting and everything is working as it should! Great job as always, Kellam!

We have only been with Kellam a 2 years and as new home owners we couldn’t be happier with kellam and Jamie. Jamie has been a top notch professional. He shows up on time, answered all of our questions and didn’t hesitate to offer suggestions and didnt try to oversell. He is polite, respectful and very approachable. If your looking for a person who treats you and your property with the utmost respect ,ask for Jamie, you wont be disappointed.

Kellam has been to our house several times for maintenance and repair and have been great. The technician Morgan Bayse has been sent here twice now and is very professional, knows what he’s doing and is very friendly. We highly recommend Kellam mechanical and the tech Morgan.

I stopped the service for a year or two because of cost, but recently used their service again. I ALWAYS ask for Morgan because he is so professional, knowledgeable, and FUN. I can tell he loves his job. Even if I have to wait a little longer for an appt. (due to his popularity), I do so. Kellam Mechanical in general is an excellent business. I have them do my twice-a-year maintenance and they keep everything working without a problem. I highly recommend them–especially Morgan!!!

Glad to have same service technician (Wade Smith) that serviced my generator last year. Excellent service each time. Excellent service from technician Wade Smith.

Jamie is a hard worker and has amazing customer service. He arrived after hours at 7:30pm last Tuesday night and figured out the issue. Because he was unable to the supplier or warehouse he offered to drive to another tech to pick up the parts needed. He went above and beyond and I truly appreciate Jamie for this. I thought that was so amazing that at 9pm he would go out of his way to find the part for me.

Once again I write to you to commend one of your service men. Friday morning(Jan. 13) I noticed my thermostat was totally off and I had no heat. I immediately called your office and you set me up with an appointment that morning. My usual man was not available, so I asked that you simply send me a good person. Well, you did! His name is Jeff. Jeff took one look at the thermostat and knew what the problem was. He immediately fixed it then proceeded to check my filters and the main unit. He was knowledgeable, professional and thorough. He answered all of my questions, explaining everything clearly. He was also very personable and easy to talk with. Thank you again for such good staff and service.

Morgan Base came to repair our heating system and we were very impressed with his knowledge , friendliness, timeliness, and efficiency. We rate him very highly!

My service advisor was knowledgeable and extremely respectful of my home. He had some very helpful advice in a non pressure way. I would recommend Kellam to anyone looking for honest and fair service. I am extremely happy with my service.

We had a problem with our plumbing and Salim came to replace the toilet in our downstairs bathroom. He was friendly, efficient, and did a great job! Thanks for everything!

Wade Smith did an outstanding job repairing our Generac generator that was damaged during a power surge. It wasn’t an easy job. It required a few trips out here and some replacement parts. He had the expertise and tenacity to get the job done. Highly professional and excellent customer service. We highly recommend Kellam Mechanical!

I am happy with the work done at my place. Jimmie and Blake were awesome!

We had Jeff Marshall come to our house and maintenance our system. He was very thorough and explained the results. I highly recommend Jeff and the Kellam Team, we will certainly use you again when needed. Also – my crazy dog liked Jeff, that’s really saying something. She doesn’t like a lot of people, especially men. Thanks again!

Kellam Mechanical was able to get an electrician out quickly to diagnose a problem with our electrical panel. Chris was very friendly on the phone and did everything he could to schedule someone even though they were very busy. John, the technician, was great! Very professional and friendly. He found the issue and had it fixed within an hour. Thank you! B. Miller

Top notch service techs, very professional.

Jamie came to service our HVAC unit for our bi-annual maintenance contract. He carefully explained what he was going to do and made recommendations on efficiency. Thankful for Kellams knowledgeable staff!

I have to say John was wonderful, very courteous did the work cleaned up and got our circuit breaker outlets and heat working on that very COLD Christmas Eve. Thank you John, we will be using Kellam Mechanical in the future as long as we get John.

Cody from Kellem heating and air conditioning stopped by on a scheduled preventative maintenance inspection for our two heating systems. He was professional, knowledgeable, and personable. While he was working, we both spoke about our military experiences and how life is good. Really enjoyed speaking with Cody. Heating system checked good, and had good company. It’s a good day at my house. Thank you very much Cody.

My HVAC went out a few days before Christmas. I got 4 different estimates from local companies, and Kellam Mechanical was the lowest by thousands. Very professional, quick, clean. Highly recommend.

Gerald was fantastic! Very friendly and a wealth of information. Thanks to Kellam for a great service call.

Had a Video Doorbell installed, My existing doorbell was fried and I didn’t know it because it halfway worked. Techs called to let me know they were on the way. Once arrived they inspected my circuitry and quoted me up front for the install/repairs. Once the install was completed, they made sure everything was working properly as it should. They went above the mark and I greatly appreciate them. I highly recommend Kellam Mechanical. Their high rating are definitely solid marks.

The work was perfect and all the guys were nice an professional.

Shawn Aqbal was my technician. He actually was my technician for my son’s and my house maintenance. On time, professional, humanistic, and just a great guy to work with. Very thorough, and easy to talk to. I’m going to ask for him the next time we have our maintenance done.

I have been a loyal customer of Kellam Mechanical for coming up on 20 years. I have had this company provide several types of maintenance in my home but continuously, I have a maintenance contract with this company for my HVAC system. For several years, I have had the pleasure to have Morgan Bayse as my technician. I am always greeted at the door by a warm friendly smile. His friendly demeanor makes you feel most comfortable. He is very knowledgeable and precise in performing his maintenance check of my system. He makes sure that I am completely satisfied with both his maintenance check and his explanation of the work that was performed. He is the type of technician that I trust 100% with his findings. I now always make sure that when I schedule my system check that Morgan is the technician that is coming to my home. Kellam Mechanical should be very proud to have Morgan representing their company. Kellam Mechanical is a great company and employees like Morgan are part of what makes them the quality company that they are.

Great service. The employees are so nice and understanding.

Be using them for many years. Always great service!

I appreciate you all always making me feel comfortable in my home. I love Morgan and John H and I feel safe having them in my home since my husband passed away last year.

I give Jamie a 10 out of 5!. He was excellent.

I have had many companies to my home in the past 23 years but Kellam mechanical has the best and most professional techs. Damian and Ben were out to my home and they were fantastic! I am very happy with the service Kellam provides.

I appreciate the work and dedication from technician, Jeff.

Richard is the best HVAC tech I’ve interacted with at my home.

Electrician: Wire for 3 – 20 amp receptacles above dining room counter top tapped from existing circuitry. John Holdcroft from Kellam Mechanical, Inc. did an excellent job with the installation. Kyle Sedlacko assisted with the installation and provided very capable support during the work.

Chris and Cody were amazing! They are fine young men who did a great job. 3x’s Thank you.

I want to let you all know what an amazing job Ben and Salim did yesterday. I give them a 10 out of 10. They are good guys to work with, and cleaned up after themselves and I enjoy having them out!

Another outstanding job by Kellam! I would like to extend a belated thank you to John Holdcroft. This was the second time he came to my house and completed some electrical work. Each time he far exceeded my expectations. His professionalism and congenial personality are truly noted.

I am 92 years old and have met a lot of people in my lifetime. These techs Kellam has are angels! I would recommend Kellam’s techs as tech of the year to anybody who asks. I am so thrilled and impressed by these young men, Johnny and Kyle. I am going to use Kellam for all my HVAC, plumbing and electrical work. I would trust them in my house even if I was all the way in Hawaii. I am just so happy with these guys. Kellam better hold on to them!

Kyree (maybe not spelled correctly. I apologize!) and Damian were beyond superb. Both young men were polite, personable, extremely competent and overall consummate professionals. They explained everything in terms I could understand, cleaned up after themselves and Damian even rolled my full trash can around to the street for pickup tomorrow. These two young men are a credit to your business! And, of course, Jennifer was an absolute pleasure to speak with! I now have an HVAC system that I can trust thanks to Kyree and Damian. Thank you!

Great experience with Kellam for Electrical work. John and Kyle were professional and courteous. They completed the job in a very timely manner. I was worried about the debri but they used their own shoe booties to enter my home.

We have been clients since we moved to Chesapeake seven years ago. I have found every technician to be very knowledgeable and professional. For the past three years we have requested Morgan B. for both our summer and winter maintenance. He always does exceptional work.

Gerald is the best!!!! Give him a raise!!! Fair, thorough and honest!!!

Kellam Mechanical has been our HVAC service provider for over twenty years and several homes. The staff is always friendly, courteous and professional. Any questions or concerns are dealt with promptly and I have always been left with a feeling of attention to the details of whatever I have going on. During a recent equipment upgrade, the install crew took exceptional care to be neat and tidy. They answered what probably felt like endless questions on the details or how it was going. Now let’s talk about Morgan. Morgan has been my preferred maintenance technician for many years. He is timely and takes care to be clean and tidy while in our home. He is very knowledgeable and takes the necessary time to explain everything that is going on with the maintenance and status of the equipment. Morgan is always neat and clean in his appearance and his service vehicle is always organized. That organization and neatness is a direct reflection of the care he takes in his work. I would recommend Kellam Mechanical to anyone needing quality HVAC, plumbing or electrical work completed.

Ben installed a new Hot water heater. Excellent work! 👍

My tech was knowledgeable and repaired my problem quickly and efficiently.

This morning, 12:05 am to be exact, I suddenly realized how cold I was. Checked the thermostat- 64 degrees. Played with it, went upstairs and had a chat with the furnace, no heat to be had. Called Kellam Mechanical. I’m up so of course they should be as well. 😳. And, someone was! I explained my predicament and she set up a time for a mechanic to come over and check things out. At 7:30 am, Jennifer called and told me that she had someone who could be there as soon as he was up and moving! She even remembered I had house rabbits, although both of them were actually celebrating the cold air. Anyway, Gerald Kearney appeared at my door within the hour and proved to be an absolute delight! He was personable, knowledgeable, compassionate (animal lover!) and extremely adept at explaining what was happening and why. And, despite the fact that my 14 year old system was down to its last resuscitation, the unit will continue to run until Wednesday when it will be replaced. Thank you so much for having such a fabulous young man on your team! I am beyond satisfied with your services and will continue to share my experiences any way I can. PS – the bunnies are not looking forward to Wednesday. But they do send lots of love to Jennifer.

We are new to Kellam Mechanical but have been so pleased with our experiences. Today I had electricians out to work on our generator panel box. With a recent power outage not all the right things came on with the generator. Kyle Sedlacko and John Holdcroft did an amazing job of getting everything fixed. They were friendly and understanding of our needs. And we got very thing fixed.

Jeff did a fantastic job. He was knowledgeable, professional, efficient, clean, and punctual!

David provided excellent service. He arrived early, was so pleasant and courteous. I hope he comes back to service our home again!

Thank you so much for doing the account review and making the adjustment! Kellam as a whole was completely impressive when I had the problem with my A/C in July but this just continues to show how much the company honestly cares for the customers. Thank you again!

Generator maintenance superb.

Everything is working great, thank you for sending Tim and Richard out.

Jimmie is an amazing representative for Kellam.

John and Kyle were a pleasure to work with. They were both respectful and courteous. Highly recommended!

I would like to inform management how much I love John, Kyle, and Gerald. My overall experience with Kellam has been amazing. All 3 of the technicians made me feel safe and explained everything thoroughly so I could understand. Their personalities work so well for me. I had a great time with them and ended up getting a new HVAC system.

I am very happy with the services I received with Kellam Mechanical. I just moved into a new place and had 3 different services come out to address some issues I had. They were very helpful and took the time to explain the exact repairs they were doing. Tony, Ben, Morgan, and Chris all did an awesome job and were very kind! Thank you:) I will definitely continue to use them for future needs!

I definitely recommend Kellam Mechanical

Gerald is a very good tech. He is my tech of choice. He takes the time to be sure the systems are running as best they can. He also takes the time to explain any issues he found during the maintenance visit and/or a repair visit.

Install of new electric panel and follow up check up on my home electrical systems.

Get service mechanics. Good work. Cleans up after the job.

Just had preventative maintenance done By Jackson, and he was extremely professional and efficient…

Jeff was friendly and efficient.

Good people Work done well Professional Friendly

Just had a water heater replaced. Attic installation. Extremely professional job. Neat and clean. Great company. Online and phone communication was quick and responsive. Update October 2022: Just had my fall heating maintenance performed by Gerald. Very courteous and professional technician. Arrived on time. Provided excellent customer service and recommendations. Kellam has great customer communication. Very pleased.

Tim is a real asset to your company! Professional, courteous, on time -we highly recommend both Tim and Kellam!

Gas leak diagnosis AND repair ! Excellent service for and perfect representative of your company

Morgan Bayse did a great job, very knowledgeable and got my AC/Heating unit up and running good as new!

Your tech was quick and very nice. He saved me from having to stress about issues with my system.

The tech knew exactly what to do and he was great. Kellam is always great.

The tech as a very nice guy and I was very pleased with him.

The tech was very polite and explained everything clearly.

I renewed my PSA and service is great across the board.

I have Kellam maintenance agreements for my HVAC and now a Generac Generator. They have always had very fast response times and the technicians are wonderful and explain everything fully. Wade came today and fixed the generator for us. My dog really likes him. He’s good with her as well. Thanks Kellam.

MORGAN. BAYSE. Ask for Morgan Bayse! He is amazing!! We had been having heating issues and he was the third guy to come out to our house. Every time the other guys left the problem was never solved. Morgan knew exactly what was wrong and repaired it. He also took many pictures and explained what was wrong and how he fixed it. He really takes pride in his work. He is very courteous and professional. We have a USA membership with Kellam and from now on I will be requesting Morgan. Give that man a raise!! 🙌🏼🙌🏼🙌🏼

Jackson was on time and communicated the process and the status of our systems clearly. Have been using for years and everyone that comes out has the same values and level of customer service.

Cody was very professional kept me informed of each part of the system maintenance he was performing.. He was very careful coming in and out of the house putting on the booties to keep the floor clean.

Kellam has Superb customer service. From Jennifer at HQ to Mr. Richard Barnes for the on site visit, it was an all around very informative experience. We were provided with multiple options and once evaluated we will trust Kellam with the required HVAC work.

Very satisfied HVAC service appointment. Scheduling was easy, the tech showed up promptly at the scheduled time, and tech (Jackson) was friendly and explained everything to my satisfaction. Will definitely be using them again in the future.

I am a maintenance member and very happy with Kellam’s services. Absolutely a 5 out of 5Vir rating.

Technician was knowledgeable and polite.

On 10/12/22 John and Kyle removed outdated outside wiring leftover from some landscape work. Quick and efficient . A job well done! Thank you

The tech did a good job and was very professional.

Everything went as expected, thank you.

Morgan at Kellam Mechanical did a great job. Kellam was super responsive and got me somebody out that day to figure out the issue. Morgan came right out to repair my heat system when it started acting up. He was extremely helpful and informative.

Devin was really great, he answered all my questions and taught me a lot. He is really amazing.

Gerald Kearney has a wealth of knowledge about mini-split maintenance and installation. We found him to be prompt, professional, and patient in his explanation of the work. We had a good outcome for this maintenance visit and are pleased with the work.

We just ordered a Rinnai Water Combo domestic water heater and radiator heating system. “Blake” was our contact. “Blake” was on time, honest, sincere, customer orientated, expert senior technician and expert on Rinnai water systems, ensured all of our questions and concerns were fully answered. Thank you “Blake”.

Service technician Wade Smith came out 10/12/2022. Checked out my heating system and found everything in order. And, he was patient enough to answer my questions. These are good folks Service technician Morgan Bayse from Kellam Mechanical came to my home February 25 to address some vexing issues I was having with my heating/air condition system. After looking throughout the main floor, the attic and even outdoors, he thoroughly grasped some of the problems I had experienced and drew up complete and competent plans for repair, modification and maintenance. I couldn’t ask for more. Jeremy Hawkins came out to check my AC system April 4. Called beforehand, arrived right on time, was thorough in his inspection and completed the work in a reasonable manner and time. He answered all questions and made suggestions for improvement to my HVAC system. He honored safe Covid practices , wearing his mask and maintaining a safe distance. He also wore protective covers on his feet to protect his shoes and my house. All in all just a very professional HVAC service. Again, I couldn’t ask for more.

Gerald, is very knowledgeable and willing to share details. I feel I am in great hands with Kellam mechanical!!

Kellam Team, First of all I want to thank the Kellam Team for the prompt scheduling of my install. I greatly appreciate your meeting my needs. I am very satisfied with the efforts of Nate McIntosh and the rest of the Kellam team. Of course, I expected the install to go as planned–it’s Kellam right? However, as with everything, mechanical/design/existing problems popup along the way that are unforeseen in the planning process. I was very impressed with the manner in which Nate conducted himself in solving these issues as they arose. He was thorough and developed long term solutions to make the install transparent keeping me aware of the materials process along the way that would eliminate any surprises on the back end. My complete install team follows: Nathan McIntosh – Very respectful, competent and resourceful. Valente Montes – Highly technically competent and well spoken. Trevor Tyssedal – On point and constantly contributing to the process. Austin Frugally – Very helpful in getting the job done. The main theme throughout was my customer satisfaction and all good things Kellam–not a single complaint about the company they work for. You were extremely well represented. I never ever recommend any company to do anything when it comes to someone’s house. However, in this case, because of your Team, I will “Tell ’em Kellam.”

Plumbing repair. Ben did a great job. My husband was home when he first got here. I got home a little after. It was nice seeing. A familiar face as Ben has been to my home before. He fixed our problem. Thanks Ben and Kellam.

During the most recent storm I lost power and my generator provided power for me , but when the power was restored I had a power surge and it burned out my switch, which took out all power on Friday night. So that meant no power for Friday and Saturday morning. I call Kellam and they said they could have someone here about 1 o’clock on Sat. At 9 o’clock Morgan called and said I am on my way after arriving he determined that he needed a master electrician to fixed the override of the system in less than 30 minutes John was here and I had power back. They ordered the new part and Monday everything was fixed. what a great job by Morgan and John on Saturday, their day off, to provide great service, Here is to Kellam for having people like Them!!!! The team on Monday was just as good working in the rain and wind to install the new part….

Great semi-annual maintenance inspections for electric, HVAC, and plumbing. Knowledgeable, friendly, technicians who arrived on time, respected all parts of our home, and provided solid recommendations.

Very knowledgeable, on time, and courteous D. Oelberg

Jackson did a great job to service our HVAC system and help to balance the air flows.

I had my electric car charger installed in my house and the work that Kellam mechanical did was professional and clean. The guys who did the work John and Kevin were very personable and knowledgeable. I would recommend this service to anyone in my area.

Intake system added UV light needed clean intake duct also power surge protection needed also a/c was not very efficient without RIch up data low spec. We are very happy with his advice and service.

Just had preventative maintenance done By Jackson, and he was extremely professional and efficient…

I am very please with your company and Gerald is very dependable. 10 out of 5!

Wade Smith did an outstanding job on my annual generator maintenance.

Jackson called us 30mins prior to arrival and came on time. After ~30mins into inspection and service, he discovered that our initial installation wasn’t done correctly at all. He found many features that were not hooked up correctly or connected at all!!! He took time to explain things to us and offered to fix/connect them right!! We’d give him a 5+ tar rating if we could. This is our 1st year with Kellam Mechanical. We certainly trust their business styles!!

Finally found someone that’s familiar with geothermals! Very knowledgeable and after years of poor performance, and multiple techs/companies – feel like there is a solid plan to fix this setup. Richard is the best!

The tech was very professional and experienced. I had an outside outlet that clicking, he replaced it and gave me some tips and other recommendations. I’m very glad I called them

Johnny saved the day with his electrical expertise. Thank you Kellam!

Jamie was outstanding. Very prompt and made sure I was good to go before he left. Thanks!

To whom it may concern Richard and Jackson repaired my AC unit today. They were professional and Knowledgeable big thumbs to the two great job guys.

I awoke to a house registering 88 degrees at 7AM. Jamie Swanson showed up at 10:30AM and would not leave until my air conditioning was up and running at 5:00PM. He was in my home for 6 1/2hours and had my system purring. I would not hesitate to contact Kellam Mechanical again for any service that may arise.

The guy that came out to my home, we’re great! they were very knowledgeable. I signed up for their membership home plan. I trust that my family will be safe and plumbing free with their services!

Jackson and Richard did an outstanding job. They were very knowledgeable.

John Coldcroft was my electrician and was very helpful. I had some issues with the staff in the office but the manager stepped in and took care of that issue. John was always on time, very helpful when I had to deal with dominion and issues I faced with dominion. I would recommend this company but would suggest to deal with John and Kyle.

Richard went above and beyond to take care of me, he rearranged his schedule to get the job done.

Running water lines.

Very pleased with the initial appointment for purchase information, the install process, and cleanup. The guys were all wonderful, professional, on time, very knowledgeable and kept me informed. They were prompt, worked very hard and finished the job as expected. I’m very pleased with the process and my new system. Thanks everyone at Kellam.

Jamie Swanson with Kellam Mechanical was professional, on time, and courteous. He came and fixed my issue. He had my A/C unit running efficiently prior to leaving. Great service. Signed up for their membership plan. Kindest regards, Jen M.

Very responsive and professional. Easy to schedule. Their appointment reminders are on point!

Gerald was incredibly efficient and professional.

I have 2 properties and began using Kellam Mechanical for the first time in the spring of 2022. I have an Airbnb property at the VB oceanfront that I needed spring service on the HVAC system. I set an appointment and my technician Alan was outstanding. He thoroughly inspected and cleaned the system. I had had another company out previously that simply checked the coolant levels and left! The property was new to me at the time and I did not know to question that. Alan truly cleaned and serviced the system. After he left, there was a noticeable difference in operation. It was much better. I set up an appointment to have Kellam come out to my personal residence for Spring cleaning service. Again, very impressed with the professionalism of this company. I called Kellam out for a 3rd time to take a look at an issue I was having with a knocking sound in my pipes whenever the water was running. Jimmy came out and spent a good amount of time under the house and inside as well trying to determine the root cause of this issue. I can tell you that both employees were so professional and they seemed to really care about providing the best possible service. Jimmy eventually narrowed down the issue to the city water meter which when water was turned on, made a clicking sound to the same beat as my knocking pipes. He recommended that I call the city water department to have the water meter replaced. (I had already contacted the city when the issue first started and they told me the issue was not with them). I called the water Dept and they came out today and replaced the meter. Turns out, Jimmy was right! The pipes are now silent. I will stick with Kellam from here on out. I am very happy with their commitment to service.

Would like to let management know how amazing Morgan, Cody, Jamie, Nate, and Sammy are. I am very grateful that your team has shown so much integrity and I appreciate the work you have done for me. I am thinking about getting a generator installed and will reach out to when I am ready to get this done.

We just wanted to give Jaime a five star review for working on our A/c . He was professional , nice and was so informative about everything we did . We are selling our home so we won’t be doing any of the suggestion he presented us with but we will be highly recommending him and Kellam to the new owners and all our neighbors.

Richard is always professional, personable and thorough. Thanks for a job well done!

Electrical maintenance, very professional and respectful of my home. Pays attention to detail and explained as he go.

John was amazing and very professional and knowledgeable.

We called Kellam after A-1 looked at our water heater for no hot water. The repair was gonna be super expensive. When Kellam came out turns out we didn’t need a repair after all it was a contractor issue. Thanks to kellam we didn’t waste our hard earned money! Call kellam first!

Jennifer and Jimmy both are outstanding representatives for the company. Jennifer performed the scheduling the job and Jimmy performed the work replacing the control valve on the water tank. Please commend them for their professionalism. All of this was in an expeditious fashion.

Morgan with Kellam Mechanical was spot on. I called at 5 PM and he was there before seven with a diagnosis. My very very old system had finally kicked the bucket and it was very hot outside. Kellam Mechanical‘s team was on site by nine installing the new system the next day. I have known the owner Scott and his wife for a long time and I’m very glad that they were there to take my phone call and I greatly appreciate Morgan’s professionalism and prompt service. I recommend them highly

Morgan was a huge help tonight! had a minor issue he walked us through and got it fixed in no time. Amazing technician with amazing customer service. Thank you Morgan!

Ben has performed all the plumbing work I have needed. He always does a wonderful job, and takes time to explain what he is doing and answer all my questions.

Very thorough and professional service. Identified problems correctly and recommended appropriate measures to rectify them. Explained in details the work involved and the cost.

Our AC went to 86 degrees today and we called Kellam to come and service. They sent Richard Barnes, HVAC Service Technician; he was very professional, kind, and personable. He even put shoe covers on when he entered our house. He trouble shooted situation and replaced a bad run cap, on the spot. within 15 min it already feels cooler, we will sleep well tonight. We highly recommend Kellam Mechanical! Thank you, B. Stewart

Reliable and very knowledgeable about their work.

The new unit is blowing nice, cool air and I can’t think of anything that could have been different or better.

The new system is working great even with high outdoor temperatures and humidity we have not had any issues.

The installers did an awesome job, worked really fast and were super respectful.

We have only been with Kellam a 1 year but as new homeowners, we couldn’t be happier with Kellam and Jamie. Jamie has been a top-notch professional. He shows up on time, answered all of our questions and didn’t hesitate to offer suggestions and didn’t try to oversell. He is polite, respectful, and very approachable. If your looking for a person who treats you and your property with the utmost respect, ask for Jamie, you won’t be disappointed.

Morgan B. Was our service technician today and let me tell you….we are customers for LIFE!! He was on time, communicated with us prior to arriving, super friendly, very positive and worked really efficiently. Literally couldn’t believe what an expert he was and we’re blown away by his professionalism! I can tell that this is more than just a job to him and he genuinely cared about us as customers ((even though I was grumpy from being so overheated due to the AC being broken)) Thanks Morgan for making a rough situation with our AC pleasant. Although we hope we don’t have persistent troubles after this service call…..we know who to call if we do! Thanks again.

Service tech friendly and professional.

Air conditioner would cut on and run for a few minutes, then cut off before reaching the set temperature. Called Kellam on Saturday morning and Morgan came out that afternoon and fixed the problem. The drainage pipe was blocked causing the drip pan to stay full of water. The sensor would cut the unit off for safety reasons because of the water. Our tech, Morgan, was very personable and professional. He got things up and running in a matter of a few minutes. It was a pleasure to have him in our home and I would not hesitate to call Kellam again!

Shawn Iqbal was awesome!! Such a kind and honest man that explained everything to me that he was doing and a step by step ( with pics included) to show me what I did and did not need to have done at my first service appt I had for a condo I have just purchased! Thank you Shawn, I will be requesting him from here on forward 😊

Richard is a great young man. He has outstanding personal skills and knowledge and I absolutely love Richard, he is the best.

John and Tony were amazing!

I really appreciate Kellam and you all were excellent.

I am happy and will use Kellam for future work.

Electrical work for my hot tub! John Holdcroft was very professional & knowledgeable! As was Tony. I’m so happy with the service!!! I highly recommend Kellam!!!

Everything was great from start to finish.

Shawn went above and beyond what I could ever expect. He came to fix my unit yesterday but it was raining so he couldn’t do the outside unit but when he was leaving it stopped raining and Shawn turned right back around to come finish the job and I was so surprised that he did that. He was so nice and I wanted to thank him for everything and for Megan for helping on the phone.

I’m sure all team members at Kellam are excellent but my favorite is Morgan. I always request him because he’s honest, he’s fun and he knows his job. He takes care of the problem quickly and neatly. If it weren’t for Morgan I’m not sure I would be with Kellum, but you can be sure I will be with Kellam as long as Morgan is there.

Everyone from rusty all the way down the line has been great. The guys worked themselves to death to get my AC back up quickly and I couldn’t be happier, I have referred all her friends and neighbors.

The installers were super nice, quick and efficient and the new system works great.

Everything is working great and I am happy with the install.

Our AC was not working properly and Kellam provided same day service. The technician that came out was very polite and thorough. He kept me posted on everything as he searched for the problem. This is not the first time we have used Kellam Mechanical and like every time before they get the job done! They have replaced parts on our AC with reasonable charges and always get our older unit working again. Kellam is a reliable and honest business and I would not use anyone else!

Today I had my annual A/C inspection and tune-up. All systems checked out by Jamie and I am good to go. Jamie is a great representative for Kellam: polite, efficient, thorough and friendly. I’m a happy camper!

Richard was absolutely wonderful & very knowledgeable explaining exactly what was wrong with our HVAC system. Especially after our Home Warranty company sent out another company who said it was fine. When Richard showed me water in the electrical part of the unit! I would absolutely trust Kellam Mechanical to fix the problem properly.

I do want to convey the level of satisfaction I have with my technician, Jaime Swanson. Jaime has serviced my HVAC serveral times. Today’s service was quite lengthy and as always Jaime was very meticulous and respectful of of my home. Jaime explained thoroughly what he was doing and cleaned up as he went thru the various steps. He’s a true asset to Kellam.

Your electricians did a great job and are good people!

They were on time professional and did a great job.

Air conditioning went down mid-day. Called Kellam promised tech would arrive within 4 hours. pleasantly surprised when Gerald showed up an hour early ! he diagnosed the problem, which turned out not to be major. Gerald was very informative and knew exactly where to look and what to do. So impressed we purchased a coverage plan for the unit. very happy with our service would recommend highly.

I want to let you know how amazing Gerald is. I am appreciative of Gerald’s patience and knowledge and would like you to know Gerald is an asset to Kellam.

Richard was the best. He came out and worked as soon as he could and helped fix our AC problem. I have a 10 month old that was suffering in this heat wave and Richard was able to help save the day! Thank you Kellam Mechanical! No other company is as swift as Kellam.

I was really happy with rusty and with the whole installation process.

Richard was super professional in giving me all the information needed about my faulty AC unit and spent quality time searching for a way to finance my new system. His interactions both with myself and my daughter were professional and calming in an otherwise stressing situation. He never once showed frustrations with my questions (some being repetitive) or with my inquisitive daughter. He was also very knowledgeable in explaining all that needed to happen in order to provide us the most comfort in a very oddly oriented house. His problem solving abilities and thorough inspections gave me peace of mind that I was getting the most informed solutions to my problem. I would highly recommend Richard to anyone seeking hvac assistance.

It was a late night and weekend call and a temperature in the 90’s. The technician (Jamie Swanson) was very professional . 👍

Everything is working great and I am so happy.

The installation took longer than expected but they stayed with it until it was complete and perfect.

Kellam is my new go to company for everything.

The install team was very fast and did a great job.

I told the techs not to worry about the carpet and they wore shoe covers anyways. The installers were very efficient and we are super happy with Kellam.

Although it has been difficult in scheduling a mutually agreeable appointment once the technician arrived I was confident with his abilities

Would you please pass on to the owners of Kellam that we are extremely pleased with your technician, Morgan, and he does an excellent job. Since we have had him as our technician, this is the first summer that we have had a comfortable, cool house.

Richard Barnes was just here to unclog the a/c drains, and he was.very pleasant and helpful…and we signed up for your maintenance plan. He was great!

Jamie Swanson and the whole Kellam team did a fantastic job. Our AC went out and the company that installed it 4 years ago couldn’t see us for over a week. One night of 85 degree heat with the little ones had me calling everyone to see if someone could help us. Kellam came through for us and was able to set us up that day for an appointment. Jamie was on time and polite, saw the problem right away, and had the parts on hand to fix it. From the time I called to having cold air blowing again was less than 4 hours. We are absolutely customers for life now!

A/C went out and I called around to a few places who said they would call back and never did. Called Kellem (as referred from another HVAC company) and they came next day, first thing. Jamie, our service tech was knowledgeable, friendly and very professional. I’ve been thinking of setting up a service plan for our new system and I did so right on the spot with Jamie because of my experience today.

Justin was very friendly and explained how things worked (or didn’t work). He repaired my AC unit with precision and care. He did such a good job I decided to sign up for their yearly maintenance plan to keep my unit from shutting down during long heat waves.

Tim was amazing! He was very informative and worked quickly! We truly appreciate his fast response and professionalism!

Above and beyond service from Richard Barnes at Kellam during this heat wave! Our system stopped working on Friday night in 96 degree weather and he was at our house at 11pm no complaints! He was extremely polite and professional and very knowledgeable… previous technicians couldn’t find our problem but he did. Thank you Richard and Kellam Mechanical!

Jamie was my technician and he was PHENOMENAL!!! If there is a more powerful word to describe his service I would use it. I called at 3:01 pm and they were here by 6:40 gave me a courtesy phone call today the tech was at the location before me and would be here soon as he is completed THIS COMPANY HAS MY SERVICE AND RESPECT.

Jamie was my technician and he was PHENOMENAL!!! If there is a more powerful word to describe his service I would use it. I called at 3:01 pm and they were here by 6:40 gave me a courtesy phone call today the tech was at the location before me and would be here soon as he is completed THIS COMPANY HAS MY SERVICE AND RESPECT

I just had one of the technicians named Shawn come and do seasonal service on my HVAC this morning. He took the time to explain everything he was doing in a professional and courteous manor. Afterwards he pointed out things that would require attention and a timeline for when I can expect these things to need to be addressed. I am so happy with the service that I will request him for all future services. If you are on the fence about who to call for your HVAC system call Kellam Mechanical.

Kellam Mechanical is great. Everything was smooth, fast, and very professional. We called them on a Thursday (yesterday), and that same day Richard came over, looked at our equipment, offered us three quotes. Richard helped us make an informed decision. He is evidently knowledgeable. The next day (today), the guys came over and replaced the furnace and the HVAC unit. They worked fast and left my AC running. They did an amazing job. In 24 hrs after I called them I had everything installed.

Cranky AC unit = anxious owner I recently switched from my 15 years plus HVAC guy to Kellam Mechanical. Totally nervous woman of a certain age who has 2 very special, extremely high maintenance rabbits. Scheduled an AC maintenance appointment and truly have never had such fabulous service! LT was patient, kind, and explained everything using terms I could understand. Have a 14 year old system that he is helping me nurse along until I can afford a new unit. The second young man, who came out after I thought the fan was in death mode, was equally wonderful. Hopefully my unit will last through this heat wave; however, I am not as nervous due to knowing they will lend me a portable unit to keep the buns cool. Thank heavens for Kellam! They definitely go above and beyond in both maintenance and customer service!

A/C Repair in unbearable heat wave My fan unit died recently. Blake diagnosed the problem and Kellam was able to expedite getting the parts from the manufacturer. Blake spent several exhausting hours getting my system back in working condition in spite of 95F temperatures! Thanks, man!

Every time we have used Kellam they have been the nicest (Ben, David & Rusty). The receptionists are always friendly. Always a lot of help. Always on time. When replacing our HVAC system they were very considerate of our home and cleaned up any messes. We also called them for our plumbing needs. And guess what? They give you an estimate without a pushy sales pitch. They are always willing to give the homeowner time to make a decision without the pressure of an on the spot commitment.

Richard Barnes was so helpful getting my system back running. He and a co worker replaced my well pump and now water is flowing to the until properly and I have cool air flowing again and I’m so greatful. Richard was very professional and made sure the job was done right and also made sure cool air was flowing through all the vents. Thank you to your team for always keeping me right.

Called them out for a diagnostic. Jamie Swanson was on time, professional, easy to communicate with and went above and beyond in helping remedy my situation. I appreciate the photos taken and shared with the homeowner so we can see firsthand what is going on. I trust Kellam Mechanical, the company and the employees, to be honest about all aspects of their work. I would highly recommend the business and I would happily work with Jamie Swanson again.

Gerald came out to my home last night when it was hot as blazes in here. I’m 82 years old and I want to let you know what a wonderful young man Gerald is. He came in here last night like a gift from heaven, just so nice, kind, knowledgeable and very thorough. He even took the time to explain everything to me and went out of his way to make sure this old woman had some a/c!

John Holdcroft did an exceptional job. Extremely professional and knowledgeable. Great personality as well and took the time to answer my questions.

The tech was super great and super friendly.

We called Kellam shortly after noticing our AC wasn’t kicking on. They sent us a technician the same day after only about an hour! Jamie worked quickly and took care of everything the unit needed and was so nice to our chatty kiddos! We had such a great experience we signed a contract after for maintenance. Highly recommend!

Great experience. Blake was very informative and professional. Assisted day of ac issues. Highly recommend!!

Terrance was profession and represented Kellum Mechanical to the level we have come to expect. Was able to fix our problem within an hour and has up up and running. Thank you so much

Blake was very professional, gave options and explained everything he was doing.

John is awesome and has great customer service.

They did a great job on the installation and everything went very nice. He is very satisfied.

Tim Baker was on time, did a thorough job with AC maintenance service and gave an honest appraisal of my system. Even replaced air filter in high ceiling.

Smitty is a great guy. He is extremely conscientious and that is essential in any job, and most especially in his!! Thank You! R.B.”

My AC went out and it is SUPER hot. Gerald Kearney was our tech and he is the most amazing and friendly tech I have ever had the honor of working with. He was kind, talked on the phone, texted and did troubleshooting. This guy is EACTLY what you want in a HVAC tech. He knew exactly what the issue was and explained everything to me. He got my AC fixed, my Nest working, and my house is now cool again. THANK YOU VERY MUCH! You now have a LIFE LONG customer!

Wade Smith did an outstanding job repairing our Generac generator that was damaged during a power surge. It wasn’t an easy job. It required a few trips out here and some replacement parts. He had the expertise and tenacity to get the job done. Highly professional and excellent customer service. We highly recommend Kellam Mechanical!

Thank you for sending Jamie, I love him and he assured me he would not leave until he got my ac working again. He was so professional, the same as Richard when he comes out also.

Ben went above and beyond, he provides stellar services

The duct cleaners were very respectful and cleaned up all of their debris.

Morgan one of the technicians has been out to our house several times and I just have to say he is absolutely amazing. He is great with my dogs he is very professional and courteous. He always explains things that help me understand what’s going on. I would recommend him to all my friends and family.

Your technician Morgan Bayse was excellent and was very professional and corteous. He came out the same day and got the ac running in no time. He is asset to your company!!!

Tim, was very helpful. Quickly diagnosed the issue. Replaced the run capacitors on both condenser units and got us set up on maintenance plan to stay ahead of any future trouble. He even cleaned the lines just to be safe

My generator was not working properly. The company was very responsive and the technician, Wade Smith, was outstanding. He was professional and knowledgeable. He was able to identify and fix the issue.

Tim was friendly, professional and competent. He arrived on time (actually early,) diagnosed and solved my AC problem, and inspected the outside condenser as well as the attic furnace. Tim’s workmanship, along with Kellam Mechanical’s reputation inspired me to sign up for the semiannual preventative maintenance program. Tim is an asset to the organization. I was thoroughly satisfied.

I have never received such amazing customer service in my 85 years and was a graphic sign business owner. I am extremely impressed with the quick service response, clean company vehicles and how I feel so warmly welcomed and that my business is actually appreciated. I will be referring Kellam to all my family and friends!

Richard diagnosed and fixed our problem. Very kind and explained everything. He was extremely knowledgeable and kind. A plus service.

I spoke with Megan and she was so nice; I really enjoyed her and the young man who came to my house was name Jimmy. We had a plumbing issue for a walk-in tub for my son. I really appreciate your service and your company. If I could I would give Jimmy and Megan a little something extra in their paychecks for the outstanding job did!!! Thank you so much and if I need a plumber I definitely know who to call 🙂

AC system decided it wasnt going to play nice last night. Called Kellam and they were out pronto to address a bad capacitor and a relay. Thanks Kellam. Thanks Especially to Tim Baker! Way to go!

Highly recommend Richard Barnes…he was just amazing, very polite n knowledgeable…thanks for the fantastic job!!!!

Like just about everybody else who writes a review, I’m also Team Morgan. He’s been servicing my HVAC for several years and has always provided prompt, professional service (and he likes cats!). Although I know he’s wanted to, he’s never laughed at me when I’ve called him crying thinking for sure I was either going to freeze to death or melt when my HVAC hiccupped. He’s the ridiculously friendly voice of reason and is just really good at his job. But now there’s a new Kellam guy in my life. I’m pretty sure the neighbors are going to start talking because for the past 2 weeks there have been Kellam trucks in my driveway. I needed an electrician a couple of weeks ago for a situation that left me frustrated and confused, and John came to the rescue. I know he, like Morgan, wanted to laugh when he saw what I did with my outlets and switch, but he was exceptionally professional and suppressed his laughter – I don’t think he even rolled his eyes (maybe when he turned around). He repaired my “repair” and while he was onsite at my home at the end of a very long day, I asked him to look at a couple of other things and to send me a quote. He was here last week and worked efficiently and got everything done in way less time than I expected. He, like Morgan (although he doesn’t talk as much) is an expert and a professional when it comes to his work even though he’s a YANKEES FAN. I can’t say enough about the techs and the ladies in the office who are always so friendly. Thank you, Kellam!

Wade came today all the way in Knotts Island and he did maintenance on my generator. He is very professional and so knowledgeable. He made sure that the generator was running well and even checked it few more times to make sure it is running great. He treated that work like it was his own. He has a lot of pride in his work. THANK YOU!!!

It is night and day the level of service and the way I was treated by Kellam versus another company. Smitty is great and both Megan and Jennifer were a delight to talk to. I am very happy.

The tech was on time and I am very pleased.

Everything was great and Gerald was amazing.

Our A/C went out on 6/29, and we were scrambling to find a company who could help us ASAP. Kellam to the rescue! I called on 6/30 and was able to get a technician, Jamie, the same day. Thank goodness! Jennifer, who took my call, was very friendly and helpful, and Jamie quickly diagnosed and fixed the problem – a bad capacitor. The A/C is back working, Jamie took the time to answer my many questions, and I am so pleased with the quick, excellent service that I bought a service plan with Kellam! I can’t recommend them highly enough. Thank you, Kellam team!

David came out to our home yesterday and checked on our new HVAC system. This visit was to clean and inspect our air conditioner. David called when he was on the way, arrived on time, and was courteous and professional. We were notified about the work David did. We appreciated this service.

Had maintenance performed on HVAC by Technician Jamie. Arrived on time after calling ahead and was professional in all sense of the word. He took the time to explain what he was doing and answered all of our questions about the system. Very pleased with the service provided.

Gerald is an outstanding technician, true asset to Kellam. No nonsense, no B.S. I rate you all a 6 out of 5!

My two experiences with Kellam have been great.

Tim Baker from Kellam Mechanical took great care of the geothermal HVAC system at my Mom’s house. He assessed the system and fixed it quickly and for a reasonable price. If you need help you should call these guys.

We really appreciated Richard’s help with our HVAC system. He showed up on time and went above and beyond to explain what was going wrong with our 20 year old unit. He helped us make an informed decision to replace it, get the best deal, and arranged for window units to be delivered and installed to get us through the hot weekend. I can’t say enough good things. Thank you Kellam!

Justin Labon did a fantastic job servicing our AC for the summer. He was respectful, courteous, and was able to answer questions about my service contact. I hope he’s assigned to my house in the future.

They did a great job and gave clear accurate information.

The tech was very professional and I am very satisfied with your services.

I want to let you know that Morgan did a great job at my home. He explained the problem and the recommended solutions. He was personable, kept me informed of what was being done and completed the job in a timely manner. I highly recommend Morgan and will request him for any future needs.

They replaced our HVAC unit, installed 2 new vents, and upsized our return. The entire process was very quick, easy, and efficient. Rusty and David were great to work worth and we would certainly recommend them again.

The install team did great and Kellam was the only ones who answered during our time of need.

John, Morgan and Nico were outstanding and they did a really good job.

I had the pleasure of working with Justin Labon. He was on time and listened to my complaint and concerns about our AC not working. He did a thorough intake and assessment before he even touched any began any repairs. He took his time to explain everything he was doing, and even wore shoe covers in my home. I felt comfortable and respected by his consideration and professionalism. He took his time and made sure that my husband and I were satisfied with the results. He is truly a great technician that I would recommend to anyone. Thanks so much Justin.

Personable and thorough. I was shopping for a new HVAC system. Their price was competitive.

We switched to Kellam Mechanical about a year ago, and now specifically ask for Gerald. He is knowledgeable and very competent, and explains what he is doing in a very helpful way.

Kellam technician Morgan is great! He went above and beyond to solve a mysterious problem at my house. Morgan was very competent and very pleasant. He came on short notice on a Sunday, identified the problem quickly, explained in clear terms what the problem was, and fixed it on the same day, being well equipped to do so. I’d highly recommend Morgan and Kellam!

John the Electrician came out to repair an outlet. He was very professional and early a plus for sure. Great job John.

There are not enough positive things to say about Morgan with Kellam Mechanical! He is on time, courteous, smart and has become a good friend! He is always available for questions and happy to help. Morgan is also patient and explains things in simple terms so never any confusion. We have been requesting him solely for over 2 years now. The office staff at Kellam Mechanical have been kind and helpful along our long term journey with AC problems in an older home. Thank you Morgan and staff!

Richard B. was right on time and friendly and professional. He went into an extremely cramped and hot attic space to troubleshoot and ultimately repair my unit. He explained is findings, went over options and did his best in finding savings. Appreciate all his hard work.

Justin L was so very helpful. He repaired my duct and got my machine up and running. He is such a competent and cordial man.

The gentalmen that came out (Morgan) was very friendly and informative. He took his time and explained everything in detail. I would surly use him again.

John O., Khiry S. and Nico N. all did an amazing job. It was so hot and unbearable out there and they were troopers! It was just awesome and I appreciate the great work they did!

Once again Kellam sent a great group of guys out(Neal, Nathan). I am very pleased with them. They cleaned up all the mess, placed tarps down, and took care of my problem, my house is getting cooler already. I am so happy. I referred my boyfriend to Kellam, for his plumbing issues.

Jeremy hawkins is incredible!! He was so kind and he even played a little baseball with my son. I felt so comfortable leaving him in my home. You cannot buy this type of customer service! THANK YOU KELLAM FOR DOING RIGHT BY PEOPLE!

Morgan was very quick to respond and eager to help. Had unit ordered and ready to install within less than a week. Hunter did a wonderful job installing.

I can’t tell you how grateful I am to Richard … he came by at 9:30pm and did not leave until the issue was fixed ! Highly recommend because they CARE. I have three kids and he was adamant he wanted to be sure the issue was fixed for me and the kiddos!!

The installers were very professional and we are satisfied with the outcome.

Justin was fantastic, smart and a pleasure to work with. He was thorough and I am very pleased.

Morgan was very quick fixing our ac that quit on us in the start of summer and we are so thankful! He’s our first call when we need help/maintenance again. Thanks again Morgan!

I will say again, the service was fantastic and your techs are all very personable and qualified from my experience.

Richard Barnes and Kellam responded promptly to our service call. Richard immediately identified the problem but did a full system check before leaving. Couldn’t be happier with the service!

Richard arrived on time. He was personable and professional. He inspected our AC unit and diagnosed the issue. Once we decided that we needed to replace our unit, Richard walked us through the purchase process and explained all options to us. He was fantastic!

I can’t say enough good things about the whole process and the home is very comfortable with the new unit

Techs were wonderful, nice and sweet. They were singing and dancing, cleaned up after themselves and were awesome

Both my husband and I did research on AC and Heating Companies in our area. After looking at all of them. We had a couple that we liked and then spoke to each. I have to say KELLAM for the win. Customer service is 5 star. From the initial contact to the service call. They ask a lot of questions prior to them getting to your house. Making it a very time efficient visit. They really make you feel like you are top on the list. 2010 we had them replace our condenser and blower in our attic. They are very professional and we both thought they really upgraded everything involved. They did an A+ job. Recently this year 2022 we had them come out and do a check up because we felt that our house was a bit warm due to 100F outside. They came out on a day and time that is convenient for us and as always 5 star customer service. It was a rainy day and as he came in the house to check the inside he put his booties on to keep our house clean. He spent time really looking at everything. I felt like he really spent time and tested everything. They are also coming back just to make sure that the item that they fixed is working properly. This is a courtesy call. They care about the work that they do. So for 12 years we have been very happy with our service. We had called another company and they said they could not come out for 2 weeks. With 100 degree weather we did not think that was a good first contact. I will not mention the other businesses. Only want to say KELLAM is courteous efficient and great quality. We will not be changing. And if you find you like one particular technician you can request them every time

I had the best time to call Kellam Mechanical My service was excellent, fast and they are very clean completely done in 2 days My AC unit was dirty from the duct work being ripped apart by animals . But they had my back ! Thank you for the help.

Shawn and Salim were two of the most thorough technicians I ever had and I appreciated them keeping me involved and that although Salim was newer he looked interested in learning and I think he will turn into an asset for your company. I appreciate the work all Kellam’s technicians have done for me. John, Nathan, and Neal were absolutely excellent.

Jamie was very professional at my house and showed that he cared about the customer. He was very knowledgeable of my unit and what was needed to fix it. I think the products that the HVAC companies are using are priced out of the retired public and the working class ability to pay for. It is not Kellam’s fault but the older people that need these systems can’t get them so we will have to die of heat stress issues. I appreciate all Jamie did for me but he nor others seem to be able to help. Thank you!

Plumbing Work Ben Roberts and Saleen did a great job replacing my kitchen faucet and fixing the leaks under kitchen sink, also both of my toilets needed repairs, a wax ring was replaced and a new flushing mechanism was also fixed.Kellam Mechanical did a excellent job and I totally recommend Ben Roberts and Saleen for any of your plumbing needs !!!!!!!!!!!!!

Richard came out to look at my AC unit. He showed me exactly what was going on with my unit and why my house was not cooling.Long story short I needed a new AC unit he set everything up for me and it was painless. He definitely eased my mind & very professional and informative.

Morgan was great to work with. He was courteous, pleasant, and respectful. Thanks.

Call them first!!! This company is who I should have gone with 2 years ago when I had a new AC installed in my home. Without a doubt they would have fulfilled their advertised promises, unlike Michael & Sons who are horrible!!! Although I am a gold warranty customer with M&S, I couldn’t get ahold of anyone for over 18 hours when my AC went out & my home was 81 down/89up. When I reached out to this AMAZING company (Kellam Mechanical) they answered the phone in the middle of the night & sent their tech Jamie out the next morning.. he saved the day. We are so grateful for his services & will be referring this company to all our neighbors, friends, & family. We are truly grateful 🙂

Jamie Watson was absolutely phenomenal! He came within one hour of my call, got straight to work on my AC. The system failed on what seemed like the hottest night and our house was 83 degrees all night long. He came and gave us the real deal on what was wrong and our options. He was super intelligent and didn’t try to up sell anything. We paid for our service which was very affordable and he cleaned up and left us with good contact information and we are cooking down on a very hot day. Thank you again Jamie and to the KELLAM family which Jamie spoke so highly of. We are so grateful. We will only do business with KELLAM in the future.

Please with my service. Service person game the same day I called and did not leave until he was finished.

Gerald was very friendly and efficient. This was our first time calling Kellam for service. We had an emergency and came out at 11:00pm and left at midnight. He got our ac unit back up and running. We signed up for a maintenance plan and look forward to working with him again! 100% recommend him!

I want to tell you how awesome your techs did. Gerald came out he was so great he bought the water heater and then when Justin and Salim came to install they were equally as amazing. I have been very disappointed in the past with other companies but glad I found Kellam for work moving forward.

This is the quietest unit I’ve ever had and everyone did great.

My new unit is cooling just fine and they guys were all on time.

So far so good and I am pleased with the installation work that was performed.

I came home to a leaking water heater and needed somebody out immediately. After reaching out to a few different companies, these guys were the most responsive and didn’t charge an arm and a leg to come out. They were at my house and diagnosed the problem within an hour. Extra shout out to Gerald, Justin, and Salim for making the water heater replacement run smoothly. They were professional, courteous, and got the job done right the first time and in a timely manner. And they cleaned everything up when they left too! There wasn’t so much as a footprint left behind! I couldn’t be happier with these guys and this company and I will absolutely be using them in the future.

Very good tech. He explained everything very well and was very nice.

The tech did a good job, he explained everything and always is great.

He is always helpful and solves problems. We joke that we call for him to come out just because we miss him.

I am a new customer who has had bad experiences in the past with other companies. I was so impressed with Justin. He was patient, he listened to my issues, and he went above and beyond to resolve everything. I request him for future service. Kellam has made a lasting impression with me and I know how you have the reputation you have now. I am so grateful for the whole Kellam team.

Morgan was great and great overall experience thank you

Everything was fantastic, absolutely wonderful!

The tech was Great! Make him my permanent tech! He is an asset to Kellam.

Always nothing but great service from Kellam! Everything was very good.

Shawn Iqbal was very helpful and professional! He went above and beyond to fix all my AC gripes and educate me on proper use to avoid future maintenance.

Thank you for honoring the appt that I was unable to schedule this past winter. This is what puts Kellam above the rest and why I am a loyal customer. Hope you are having a wonderful day!

I wanted to let you all know everyone at Kellam is friendly and you offer great service.

Ben was very professional and immediately found the problem we were having with our water heater. He replaced both thermostats and probably saved us from having an electrical fire. Glad I listened to my wife and called Kellam instead of watching a YouTube video and trying to fix it myself.

I was very happy that I was able to get another issue taken care of while John was servicing my property. I had a light switch behind a door and wanted options to get it moved. John told me it was something he could do but he didn’t have the materials. I went to get the materials needed and John set up a remote for the lights to work the way I wanted without having to move the entire switch. I am very grateful for the Kellam team.

David went above and beyond. I was having issues with a door in my home and David replaced a screw and fixed the door while he was there.

The guys knocked out the job quickly and did a fantastic job.

Richard was absolutely outstanding.

David was very helpful and gave me tips on how to properly maintain my system.

The job was quick, prompt and they did a fantastic job!

Kellam has impressed us in the past and continues to impress us with this project. Not only was the work high quality, they were on time, and this particular project required a good amount of carpentry to replace a fence area. Again, impressed with the whole project with special attention to the fencing work! The fence replacement work rivaled any professional fence installer! Of special note we John Owens and David Page who were here for both full days and saw the project to its full completion. Their oversight and the work of all of the installation teams members was great!

Service was scheduled in a timely manner. Technicians arrived as promised. Ben, who performed the plumbing service, easily assessed the needs and completed the steps necessary. He and his assistant were courteous and took the time to explain everything to me. He went above and beyond by calling me to confirm if I had any further questions or concerns once the job was completed.

Everyone that has come out to my house has been top notch.

Just a quick note to say what a great job your crew did installing my new AC unit. My prior unit was located beside our deck, so we had to deal with the noise every time it kicked on when we were hanging out there. Your team was able to relocate the new (much quieter) unit to the perfect spot, out of earshot. Punctual, hard-working, problem solvers! Thanks again for the quick turnaround, Sarah.

I was driving down Holland Road passing over South Lynnhaven road today. One of your trucks slowed down and stopped traffic from both lanes so a pair of geese and their 6 babies could cross safely. This was a great act and I wanted you all to know.

Hi Ben, Thanks for coming by and for both repairing the outside spigot and sending the quotes to me. You both were great and I did a review on Google, and please tell your apprentice I wasn’t sure of the spelling of his name so I didn’t include him on the review Apoligize for that! You fellows have a safe and healthy week! Best, V. Gibbs

I just moved into a New to me house at the oceanfront, that I’m finding has not had a lot of love but a lot of ad DIY work throughout. I know my limitations and after previous usage of Kellam Mechanical for HVAC ISSUES, I scheduled a service call to install 3 new Kohler toilets I purchased. Ben Robert’s was the KELLAM technician to perform the tasks, he called me after the service dept advised me of his tentative ETA. All toilets were installed and as I expected each of the 3 toilets had their own challenge that would have been painful for me to fix on my own. Ben kept me updated throughout the install. He mentioned the plumbing maintenance plan, and the savings associated with it, it did t seem like a sales pitch after saving $180 on the service call. So it’s paid for already, and now once I get the hot water heater replaced it will have paid for itself 3 fold. Thank you for showing the benefit and not just going for the sale. I’m very satisfied with this KELLAM Mechanical service call with the others that I have had, Thank you

The tech was pleasant and quick with service.

The technician was very knowledgeable and I really liked him.

Just replaced our upstairs ac unit with a RUDD from Kellam Mechanical. First rate service! From the initial service call last Saturday by Terrence to the installation team this morning, Neal Adams and Nathan McIntosh, the service was OUTSTANDING! Also, ask about their USA Warranty – great value and strongly recommended!!! ⭐️⭐️⭐️⭐️⭐️Tell’em Derry sent you! (Sorry couldn’t resist)

My wife & I had a RUDD High Efficiency HVAC unit installed by 3 Kellam Mechanical exceptional employees. Their names are Lead Technician Neal Adams & 2 Apprentices, named Nathan Mcintosh and Trevor Tyssedal on Apr. 14th 2022. They were on time & were very professional doing an outstanding job. They addressed all our concerns & we highly recommend Kellam Mechanical to all friends and family. Again we like to say Thank You for being accurate & thorough. This was a major installation & reconfiguring our system.

Allen is very efficient and he listens to the problem and fixes it.

I rate you all 10 out of 5. Gerald is a great employee He took the time to teach me all the different settings on the smart thermostat.

Great service as always! Had my annual plumbing check and they were quick professional and thorough!

Richard was an extremely helpful and professional technician. He went above and beyond and helped us out so much. Will definitely go back to Kellam Mechanical because of his great service.

Both Morgan Bayse and John Holdcroft did an outstanding job in my home today. Both extremely prompt on a last minute sudden desperate call I made to Kellam Mechanical and both very knowledgeable in their technical areas of expertise. From the phone call to the office to both Morgan and John, all personnel extremely courteous as well and will highly recommend Kellam Mechanical to others. Thank you Team.

The install went great and the technicians were perfect. If I ever need another install, I will request the same 3. They did a fantastic job! (Hunter, Kyle and Nico).

The techs ran the unit on both modes after connecting the gas so it seems to be working fine. the AC kicked on right away and is working great. i really appreciate how quick i was put on the schedule or the install of the unit!

New system appears to be running well. The guys were very quick, professional and i was highly impressed. I would recommend them in a heart beat.

Everything is running perfectly, ran both the heat and ac. The technicians that were there were great. Very good crew.

John came to troubleshoot and fix electrical problems in the house.

Compliments to John, David, Nico, Morgan and Jerry. The techs treated my home with so much respect. They brought extra tarps and cleaned and vacuumed every time work was being done at my condo. On the last day of work everyone double checked to make sure the condo was clean everything was taken care of. I have been with Kellam for 18 years and my family owns another heating and air company and we still choose to use Kellam as our service provider. Kellam is a fine-tuned machine and you all are the A-team.

Good responsive service from initial phone call to generator maintenance check.

Morgan always does a great job in routine maintenance and subsequent repair if needed. Most strongly recommend for any of your HVAC needs.

Mr. Ben R the Plumber came to my residence today 11 April 2022 to perform a courtesy plumbing service. He and his partner was very professional, they conducted themselves in a courteous manner. Mr. Ben R performed his inspection and made his recommendations that we need to replace our toilet flappers. Brilliant job!

Toilets and bathroom facets replaced. Excellent service!

So happy with the service. Kellam should raise scale to 10 so I can give us 10 out of 10!

Everything with the new unit went well and am very pleased with how it all went. Garrett, Hunter and Kyle were great.

The install techs were fantastic, professional and very friendly. They did a great job. Second time that Neal has been out here and he’s been great both times.

Everything is perfect. Kellam is great and i really enjoy everyone there R. Bojo

Great work by Shawn I and team today. Professional and thorough cleaning of ducts, dryer vents, and blower motors. Been a customer for 10+ years now and never disappointed. Rose Norfolk

I enjoy Morgan’s visits, he is very personable and thorough.

The techs took their shoes off, all of them are very good techs and were easy to talk to . I rate them a 10 out of 5!.

Thank you Kellam Mechanical. Mr. R. Barnes was courteous and prompt. Got my Ac up and running. Also explained to me in detail what had happened. I can’t leave Gerald out. He came out week ago and found the problem. I definitely signed up for the service plan.

Tarrence was Awesome and very Helpful. 💯

Service technician Morgan Bayse from Kellam Mechanical came to my home February 25 to address some vexing issues I was having with my heating/air condition system. After looking throughout the main floor, the attic and even outdoors, he thoroughly grasped some of the problems I had experienced and drew up complete and competent plans for repair, modification and maintenance. I couldn’t ask for more. Jeremy Hawkins came out to check my AC system April 4. Called beforehand, arrived right on time, was thorough in his inspection and completed the work in a reasonable manner and time. He answered all questions and made suggestions for improvement to my HVAC system. He honored safe Covid practices , wearing his mask and maintaining a safe distance. He also wore protective covers on his feet to protect his shoes and my house. All in all just a very professional HVAC service. Again, I couldn’t ask for more.

Dear Scott and Sarah, Thank you for sending a great team to install our water heater. We look forward to being your customer. Sincerely, B. and L. Mason

Needed new water heater installed. They were profeesional and kept me infomed as they performed work. Finished in less than 2 hours and cleaned up before leaving.

We selected Kellam Mechanical to replace our 2 ac/heat systems on our home due to coworker recommendation. Our first contact with customer service started a great relationship. Within 2 hours, a technician (MORGAN) was onsite and accessing our heating issues (he definately knows his job). We decided to replace both systems since they were at end of life. The installation team installed 2 dual fuel HVAC systems w/ductwork. Entire worksite was kept clean during entire process. BEST 40K spent. We highly recommend them and will keep on our phone for any other mechanical issues that may arise. 😉 😀

Service could not have been better. Tell Scott I said hello.

Very good service, Shawn is my tech of choice, he is very thorough.

Gerald was very professional and thoroughly explained what issues needed to be taken care of, showing me the parts that needed to be replaced.

Wade was exceptional and very detail oriented.

Tim was great and it has been great dealing with Kellam.

To whom it may concern, I am writing to share my review of the visit and performance of Ben R. in reference to his work and performance at my home in Virginia Beach, Va. He was very professional, answered my questions, had no problem answering the most pertinent questions that I had. He was courteous, efficient and knew what he was doing. If you have more like Mr. Ben R. your business will thrive.

Terrence is awesome, like superman! He is so professional and ethical, has so much knowledge.

I am amazed by the work ethics, professionalism and knowledge of one of your techs, Terrance. Additionally, I have been using Kellam Mechanical for years and I consider my experience with them to be awesome and pleasant. Thank you for being true professionals. 🙂

Allen is fantastic! He’s just wonderful! He explained everything so well and I would like him to my other property.

Tony is so wonderful. And John had the most wonderful handwriting

Morgan was ahead of schedule, quick, informative and professional. He listen to the issue our A/C was giving us and inspected the system. He went over different options and suggested signing up with Kellams maintenance plan to keep our system at peak efficiency. Definitely glad by buddy suggested giving Kellam a call.

This company takes the time to help you understand all the ins and outs of the repair. They are patient and always make time. They made me feel valued.

Carter, Kyle, and Garrett were super pleasant and were a joy to have in our home. Replaced AC unit and furnace with top notch service. Very thorough and had an excellent work rapport. Will definitely recommend to anybody looking for the service from Kellam Mechanical. Thank you again!

Morgan came out as a courtesy following a complete HVAC ducting replacement. He closed the deal with us but did not perform the work, so he wanted to make sure everything that we talked about was completed to both of our satisfaction. Bottom line – Morgan is awesome to work with. The Kellum installers did a great job in my opinion, but Morgan is very detail oriented and found three things that could have been done better in his opinion, of which I agreed after being shown. He arranged for a technician to return to correct the issues quickly. See bottom line above. I couldn’t be more pleased with this “courtesy” visit and Morgan’s customer focus in general.

Everyone is polite and always on time.

On time, communicated well, told me options and what he had found. No matter who has come communication is amazing!

Plumbing department ask for “Ben” He was able to fix a major water heater issue the same day. Great work.

I would like to take this opportunity to say thank you for sending your master electrician, John. He was very informative, explained what he was doing and why. John was respectful,considerate and inspires confidence. I can say that I only want you to send John for any electrical issues and/or inspections I have in the future. Thank you.

John was outstanding at helping us determine which services were needed to bring peace of mind to the owner. He literally went above and beyond. His experience was very much appreciated! We’re so fortunate to have the Kellam team.

Technician named Morgan performed maintenance on my HVAC system this morning. Morgan was polite, informative, and professional in every way. Put his own mat down outside before entering, wore covers over his shoes, had mask on, and provided me technical information about my system. During this maintenance Morgan discovered problem with condensate line, it was clogged. He consulted with me on how he planned to fix it and then executed the repair. Issue was resolved. Well done Morgan!

We were very pleased with our service from Kellam Mechanical. Our tankless hot water heater needed to be serviced and Kellam Mechanical came right out to fix our problem. Rob was our service technician and he was very professional, knowledgeable, and courteous. We couldn’t be happier! We will definitely call them for all our water heater needs!

Plumbing services sink repair. Excellent service.

Morgan is personable, responsive, dependable, knowledgeable and thorough. Can’t beat him!

Called Kellam, got a same day appointment. Ben was here ahead of schedule. Professional, courteous, and got us results with our plumbing. So far, so good, plan on using him again for future work!

I’m a real estate agent in Virginia and I am beyond impressed with the thoroughness of this companies performance. Not only was our technician super informative but did a very thorough examination of the entire HVAC system including pictures. We had a total of 4 different companies come out on the same day. He was our last quote for the day and did the best job out of all the other companies. He was prepped with shoe covers and his tool bag and stayed the longest because of how in depth he was with checking the systems. He explained everything so it was easy to understand for not only myself but the sellers as well. Thank you and I highly recommend this company now and in the future for all HVAC services and quotes.

Dear Mr. Kellam, I have been a customer for over 40 years, starting with Princess Anne Plumbing. The service has always been great – prompt and efficient. I wanted to write a quick note however about a visit I had yesterday to clean duct work in three rooms of my home. Shawn and Jeremy were simply the best in all my 40 years with you. Those two nice guys were friendly, informative, knowledgeable, hard and steady working – just a terrific team and a pleasure to have around. I could not let a chance slip by to compliment your employees – it seems to me you are fortunate to have them, and I appreciate the first-class service.

Mr. Richard Barnes was very patient while my dog got to know him. He maintained his professionalism throughout our appointment. I was home alone and felt comfortable with him there. He completed his work in a timely manner. Thank you.

I received really good service and the tech kept the area neat.

I have been with Kellam for a long time and I honestly could never find a better company that does what you do. I love Kellam!

Andrew was easy to work with as the team lead; very knowledgeable, respectful, had excellent customer service, and has obvious pride in doing the job right. He and his team, Valente and Trevor, worked well together, worked reasonable hours, arrived when they said they would, cleaned up each day, and finished on time. Very pleased with the entire experience and quality of their work.

John and Tony from Kellham expertly swapped out my main power panel and installed a portable generator plug. The panel had not been addressed over the course of three major house renovations and was a mess. The work took an entire day and they ensure I had temporary power to my two refrigerators. Both of them were true professionals and a pleasure to work with as they correctly relabeled the circuits to match what was actually being powered. The level of customer service provided by these two gentlemen will ensure that I will pick Kellham the next time I need service. Thanks again Tony and John you did an excellent job representing yourselves and your organization.

Tony was wonderful and very respectful.

Everything went really well, the techs were great and Rusty was very professional.

10’s across the board for Smitty! He is always very personable and thorough. Because of him I will continue to use y’all for all my of my services.

They went above and beyond, we decided to purchase a new system and duct cleaning.

John went above and beyond, he is absolutely super!

I contacted Kellam Mechanical on February 8th about my hot water heater needing to be replaced. They showed up the morning of February 10th and replaced it. They were fast, courteous, efficient, and affordable. When you need your hot water heater replaced in a jiffy, “Tell ‘em Kellam”!

This company is exceptional and great customer service. The entire process had so much communication, professionalism and kindness. Morgan repaired our heating system and worked reliably and efficiently. He is a pleasure to work with. We appreciate that we had a positive experience and that Morgan is an asset for Kellam Mechanical. Thanks so much!

The tech did a thorough job and answered all my questions.

I really like how they explained the information so that I was able to relay to my husband with no issues. They wore their shoe covers and masks and I was pleased with the service.

My experience at Kellam has been a pleasure.

Wade Smith showed up within an hour of us calling. He quickly diagnosed the problem and had us up and running. He definitely deserves 5 stars and has the best personality!

Allen was really nice guy and took the time to explain everything to him.

Repairmen were very helpful and polite. Explained each step and recommended solution. Thoroughly explained the advantages of an annual maintenance contract, but didn’t try to hard sell.

New Heat Pump and Mini-Split system installation completed as scheduled and promised. Morgan Bayse consistently provided necessary assistance and coordination prior to installation and follow up afterwards. He always went beyond expectations in coordinating other services from Kellam Mechanical, i.e., electrical and plumbing estimates, we needed in completing our home improvement projects. Very trustworthy and professional!

Morgan is always professional and friendly. Service is always excellent.

Morgan provide superior service and education as to maximize how to use my generator. He is a outstanding credit to your company. Thanks so much for sending him out to walk me through the process. I will be doing business with you as long as I’m here.

Service technician Morgan Bayse from Kellam Mechanical came to my home February 25 to address some vexing issues I was having with my heating/air condition system. After looking throughout the main floor, the attic and even outdoors, he thouroughly grasped some of the problems I had experienced and drew up complete and competent plans for repair, modification and maintenance. I couldn’t ask for more.

I am so happy with the service provided by Kellam. Everything from the very first phone call up until this phone call today has been amazing service.

Jeremy and John completed my recessed lighting project for my office and did a fantastic job! They were polite, professional and courteous. The lights look spectacular, and they made sure to clean up and answer any questions I had. Highly recommend and will absolutely be using them for my next project!

After the first time I used Kellam Mechanical and met Morgan B. I have not use anyone else l, nor would I ever again! He’s the best AC/heating guy out there! He is always there for me whenever I need help. Very quick to add me onto the schedule it has not once left me in a bind. He doesn’t try to trick me with hidden costs or purchase things I don’t need. On top of it he’s super pleasant to talk to and my dogs really like him so that’s a plus 😊

Jamie was awesome! On time, super professional & made sure my AC was back up and running properly! Best dude!

Wade Smith came to my rescue, my home Generac broke down, Wade responded in a timely fashion, got the parts needed and repaired the generator to full capacity. He was very professional, knew what to do and was very helpful. If ever needed again please send “Smitty” back.

I recommend Kellam Mechanical, Richard was on-time, friendly, and very professional.

Smitty was wonderful. My dog loved him and even gave him his paw which he doesn’t do for just anybody

Kellam Mechanical has been my choice for more than 20 years. Always professional, kind, excellent customer service, trustworthy in their assessment & repair. Great company with a commitment to making their customers feel appreciated with their everyday service! Morgan was terrific!

I really like Richard, he is friendly and professional and I appreciate how he handles the job

The tech was very thorough and did a great job.

Tony and John are 5 stars for sure!

I really like the urgency with getting me information over to me so quickly.

Everything with my service was super-duper.

Kellam Mechanical provides great service

The tech asked if I needed filters and I told him I would replace the filters, but he still went out of his way to do that for me so I didn’t have to.

It was a tough job for the techs they were here until 7 and they were so friendly and did a great job.

The tech was courteous and efficient exactly what I expect from Kellam. I am very happy.

Very happy with service, happy with the tech and happy with talking to Kayla! Everything left me very happy

I love Kellam and how everyone is always so pleasant and professional. Cortney is amazing as well.

Very nice people who did a great job on our install. The new unit works much better than the old one.

We have working heat, its so wonderful.

Everything with the install has been great so far. Temperature stays the same even when the door is constantly opened and shut.

Richard from Kellam Mechanical was very professional and thorough.

Great job Kellam! Things are working just fine now.

Service was great! They really knew what they were doing. Morgan was great yesterday and Terrence got the job fixed today in ½ an hour he was amazing.

Have always had excellent service with Kellam. On this latest call, Richard went above and beyond to diagnose and repair my mini-split. Definitely recommend!

Both techs were so fantastic and very professional.

He was excellent and he texted with updates and kept me informed.

Jeremy looked very stylish in the shoe booties and Gerald was really nice.

Tony was very helpful and he even knew where to get the charger I needed. He went above and beyond his means to help and it was a tough job but he never complained. He’s a good guy. He signed me up for membership.

Morgan went out of his way to make sure I had heat and did not leave until my heat was running again.

Jeremy was very courteous and professional.

The new furnace is working wonderfully, we are nice and toasty!

The unit is great and we are loving it. I haven’t had showers this hot in I can’t remember how long.

Everything seems to be working fine so far, no complaints and the techs arrived on time.

We have heat and everything is working great.

The install techs did a great job. Everything looks and feels great. I am very happy with the work performed.

I was experiencing an issue with my Rennai gas tankless water heater and Richard was able to diagnose the issue right away.. He was very professional and walked me through the issue. He also showed me/explained to me how my system works, which lights on the panel should be on, and why I was not getting hot water in a timely manner. Very happy with the service I received.

This was my first experience with Kellam Mechanical and it has been hands down the best experience. From the initial phone call for help, to the scheduling availability, on-time service and professionalism of the technician, everything was just great! I felt that he took his time to explain things to me, did a thorough job and explained what I really needed versus what could have been sold. I chose this company from it’s reviews and friend’s that have used it….and I must say they were right! I will use Kellam Mechanical every time!

These guys are truly amazing. On one of the coldest days in January my heat went out and my home temperature dropped to 58 degrees. I called 6 different HVAC companies and Kellam were the only business that were able to send out someone immediately. The technician Justin L was extremely knowledgeable and respectful and answered all of our questions. Justin knew exactly what the problem was an was able to get our heat back on the same day. He had to come back the next day to install the last part we needed and to double check our existing wiring. He explained to us that the issue could have burned our home down because of the disconnect box some how caught on fire. I’m grateful for Kellam, Justin, and there great customer service. I will be using them for any of my HVAC needs going forward.

Fantastic service, tech did a great job. I couldn’t be happier.

Justin was right on time, very punctual, knew exactly what he was talking about, spoke about sports and was absolutely exceptional. I enjoyed him and Kellam has a great employee. I am and has never met someone so nice.

Top notch, never have had anything to complain about. Techs are super knowledgeable, polite and personable. I’ll stick with them for my heating/plumbing needs!

We have used Kellam Mechanical for annual maintenance and service on our hvac system for 8 years. Morgan has been hands down the most knowledgeable and professional tech we’ve had. He has fixed issues that were halfway done by other techs more than once. I request him for all of our calls now!

Gerald was so prompt responding to the Friday night call, finding the problem and by noon the next day I had heat restored. With his depth of furnace knowledge and efficiency, Gerald made the heatless time very brief. So many thanks to Gerald and Kellam Mechanical for such prompt, caring service.

John was great. He was efficient, punctual and experienced. He found and averted an electrical fire in my attic and Had my heat working again until he could solve the issue. He and Tony worked non-stop for two days in freezing temperatures and resolved all the issues. Would highly recommend him and Tony.

Richard Barnes was fantastic. He called prior to arriving and was on time for our appointment. His demeanor was very professional and on point. He diagnosed the problem very quickly and had options to correct. I appreciate a repair instead of replace mentality. A lot of Hvac and other trades go directly to replacing a what could be very expensive unit instead of offering other solutions through repair. I highly recommend Richard Barnes and Kellam Mechanical

Very happy, nice bunch of guys. J. McKnight

Very polite, personable and friendly. Called this company as my neighbor uses them. Ms. Elaine answered, very professional, explained the oncall/probable response time/fees. No problems on my end, as this was an after hours (weekend) request that also occurred during the area’s first “heavy” winter storm. Approximately 1 hour (maybe a tad bit more), Mr. Gerald returned the page. He understood my situation, and informed me of his approximate arrival time (a bit more, as the road conditions weren’t the greatest). He arrived within his stated time, we chatted, he understood the situation, and explained his plan of action. My unit is new, as of late 2019, but (due to my inaction) hadn’t been serviced. In addition to hunting for the problem, Mr. Gerald explained he’d do the recommended service and enroll me into the company’s service plan. Long story short, the service was completed and then I had heat(!). Mr. Gerald was very polite and personable during our entire interaction.

The technician sent out for this job was excellent. He was prompt he was also courteous and he was very informative when we asked him questions. He made us feel that we didn’t need to worry about all the things that were done because they were done appropriately and he even took pictures of what he did. We were very pleased with what was done in order for us to stay healthy and the environment of the inside of our home.

Richard was amazing. Our home was not being heated in the snow. He came out in the weather, got everything sorted for our family, and didn’t leave until he made sure it all worked. He is awesome.

Called for a heater repair on one of the coldest days we’ve had so far, and Richard came out within an hour. He got right to work in our very small, cramped area – even managing to pull down the attic steps which are in the middle of a super packed kitchen area – and had our problem figured out in no time! He wore a mask the entire time, and took the time to explain how the system works! What a wonderful person – your company should be very proud to have someone with his professionalism and knowledge representing your business! Thank you, Richard for the great job!

The tech went above and beyond to change filter since I wasn’t able to reach it.

The crew was very responsible, didn’t make a mess and did an excellent job.

Everything is just lovely and glad to have it working now that it has gotten so cold.

We have been satisfied customers with Kellam Mechanical for several years. They have installed and maintained both AC units for our home in West Ghent, Norfolk. Most recently we had our old radiator/domestic hot water boiler die on us after 30+ years of service. We contacted Kellam and their sales representative, Rusty, met with us and we discussed replacement options. He was characteristically attentive to us and our situation and well informed regarding equipment that would be most suitable for us. We settled on a Rinnai combo tankless boiler. The job was scheduled expeditiously, which, with the cold weather and our being without heat and hot water, we greatly appreciated. The installation team members (Damian, Khiry, Trevor) were courteous, competent, and finished the job within the estimated time given. Our 99 year-old house presented them with plenty of challenges–all of which they conquered wonderfully. Team leader, Damian, was especially a wizard. We also observed that the team members expressed several times how much they appreciate working for Kellam Mechanical, a company that obviously values their employees as well as their customers. We are delighted with our new heating/hot water system and are deeply grateful to those at Kellam Mechanical who have served us so well.

Everything is perfect, the guys were great and Morgan was very helpful

Everything is just wonderful and Gerald is very knowledgeable, professional and knows what hes doing. Hes a good one.

The guys arrived early, did a wonderful job and he is very pleased.

The technicians were great, worked hard and did a great job on the install.

We have been lucky to have Richard helping us for several years whenever issues would arise. He is fantastic- extremely knowledgeable, courteous, and punctual. It is obvious when someone loves what they do and knows what they are doing. Thank you Richard for your help- you are a great asset to a great company. Much appreciated.

Dear Mrs. Kellam, I spoke with you several months ago to compliment the technician that serviced our heat pump system. He took the time to patiently explain what he had done and provide his future recommendations. One of which was ductwork cleaning. Once this information was give to a manager for an estimate to be prepared, it was determined this would not be possible due to the unique construction of our home. Rather than saying sorry we can’t do anything for you and moving on to the next customer, this manager took the time to personally come out, meet with both my husband and myself to develop a solution. I wish I could tell you everything that was done, but I am not technical in any way. I do know the technician spent several hours cleaning parts of the system, adding some sort of ultra-violet light and something for my allergies. While I will always suffer from allergies, this work has made a tremendous difference and there is virtually NO dust in our home since the work was completed. It is simply amazing. We also used your plumbing services when removing an outdated wet bar. This gentlemen not only did a fantastic job he also solved a small leak we had been trying to find and repair for quite a while. I asked him for a plaster recommendation and the company he suggested was great. A friend’s air conditioning unit died during the last heat wave of the summer and could not find any one to respond in a timely fashion. Every company contacted said it would be several days to a week to get someone out there so I recommended your company. You had a technician there in a short time period and they were very pleased. Also, your office staff is courteous and professional. They always find a way to work around my schedule when arranging our service. I realize that as a business owner you often receive more complaints than compliments so I wanted to let you know how pleased we have been since switching to your company. Sincerely, C. Workman

I really liked Terrence! He is very professional; he did a good job and he laughed at all of my dad jokes.

Both techs that we here were the bomb!

Your Service Technician, Morgan Bayse was wonderful! He was thorough, efficient and a pleasure to work with.

The technician was very professional, courteous, and accommodating, very thorough in his inspection of my duct work. It was such a pleasure and refreshing to have a service rep who is knowledgeable and took the time to explain every detail of the work needed and gave me several options. I was very impressed and glad I chose Kellam Mechanical

The crew that installed my new HVAC system was amazing. They were all very personable, worked hard and did an amazing job cleaning up after the job was done. Shout out to LT, John, Nathan and Garrett! I highly recommend this company.

Excellent technician and good prices.

There are not enough numbers on the scale to rate the tech, he was amazing!

Richard is by far the best HVAC guy out there in Virginia Beach! We’ve had multiple issues over the past 10 years with other companies not fixing leaks thoroughly, over charging, arriving late, etc. Not Richard! Always arrives within the window and with a big smile! Call Kellam and ask specifically for Richard! You’ll be so pleased. 🙂

Kellam Mechanical’s HVAC Tech Richard B. is the best! Kellam Mechanical’s HVAC Service Tech Richard B. is the best, he arrived on time and after a short conversation about my heat pump problem he began a “comprehensive diagnostic” of my system…… not just a “sneak and peak” inspection like some others in the industry have been known to do. Richard B. fixed my initial problem for a reasonable price .

One of our heating units was making a loud noise although heat was working. Richard arrived in the promised time window, assessed the issue, took pictures and a video to show us. He checked the warranty status on our unit, and advised us of repair cost. Part of a fan had rusted out and a section was missing. He drove an hour away to get a part and came back to install it. Then he showed us pictures of the newly installed part. Richard was professional, competent, friendly, and wore a mask. Excellent same day service. No upselling. Richard is an example of why we have our heat/ac, generator, electrical and plumbing serviced by Kellam Mechanical.

Mr. Morgan itself are very professional and knowledgeable. The crew that Kellam send to do the work are very good, knowledgeable, polite, accurate, clean respectful, etc. I will recommend Kellam Mechanical with no hesitation.

This is not the first, it is the second time Gerald has come to my home to trouble-shoot problems with my HVAC. He goes ‘above and beyond’ to discover the issue and repair. Tonight he was outdoors for hours, in the dark in very cold temperatures to figure out – why – in January (!) my air-conditioning system was turned on! At the same time my gas boiler was heating my house! I don’t have a heat pump! He found what needed to be done and took care of it, while communicating with his Kellam colleagues. I know I can count on both Gerald and Morgan to take care of my HVAC needs!

Richard is AMAZING and has incredible knowledge of our units. Very satisfied and he does our maintenance twice a year. Can’t go wrong with Kellam and Richard.

Kellam Mechanical HVAC Tech Richard arrived on time and after a short conversation about my HVAC problem he began systematic diagnostics on the unit. Richard was professional and very knowledgeable in his trade. He was able to track the problem from the outside unit to the electrical connections inside the blower closet.. Richard had my HVAC up and running in no time. Richard is the best.

Jeremy did a great job, he made sure he had everything covered and I really liked him. He was very thorough and even climbed under the house to check a noise that I was going to have my grandson do. Everyone at Kellam is always great.

Dear Mr. Scott Kellam, I am writing to say thank you to Mr. DJ Ridenhour for his assistance with my new heating and cooling installation. My new unit was installed on May 25, 2021. Without going into detail, suffice it to say that this installation came with a myriad of challenges. Mr. Ridenhour attacked these challenges head on. He always displayed a positive attitude. He is very forward thinking and he made these challenges less stressful. Several of his technicians have helped to mitigate these challenges. I would like to mention two who were helpful: Richard and Garrett. Please convey my thanks to them. Mr. Ridenhour is they type of manager that any company would be very fortunate to have. Because of his responsiveness, dedication and can do attitude, again I would like say “thank you”. He is a credit to himself and Kellam Mechanical and I would (without hesitation) recommend your company to family and friends.

Look forward to having my stove working again. Thanks so much. Kellam has been flexible and thoughtful. I have already recommended your services to a neighbor who was very pleased with your responsiveness as well.

5 stars for Richard! He fixed my furnace, he was very punctual and I would give him an A+!

We have used Kellam for many years and have maintenance contracts on our HVAC. Morgan always is very professional, responsive and is very informative. He is a very good technician. He is our go-to guy!

Morgan and his co worker were on time, early actually. Morgan is very reliable and knows what he’s doing. He is professional and honest.

Great service, I even got the maintenance service program so they will continue to take care of the system.

Gerald is one of the best technicians that has been to the house and I would like to have Gerald back again.

The tech fixed my generator and I am so glad it is working now.

Tech was amazing. I was referred to Kellam by my sister and I am so glad I went with you.

Electrical service was perfect and I couldn’t be happier.

Richard B. provided us excellent customer service, explained all options available, with transparent pricing, and ensured we had topnotch installation service!! We purchased a new water heater, HVAC, and furnace, along with maintenance service plans. This company was great to work with all the way through the entire process.

Richard performed our winter maintenance. He provided the most thorough job we’ve had to date. Really appreciated his attention to detail and going above and beyond!

The guys were wonderful and I have never seen such a hardworking crew. Damian worked late and very hard, going up the steps numerous times and they are all great at what they do.

Everyone was fantastic and John Holdcroft was very professional.

Morgan is phenomenal, he did an awesome job.

What I like about Richard, HVAC tech, is that he takes pictures of what he does to my hvac system. He is thorough and explains to me to what he is about to do and shows me any issues with the system. He is very courteous , friendly and professional. Although he may have forgotten to update my thermostat alarming service is needed, he is still considered outstanding in his work ethics. I would like him to come back and service my hvac again!

Excellent! The Service Techs, Shawn and Jamie were excellent…very professional, efficient, and explained everything thoroughly.

You can tell Ben really likes to face challenges during work, and he is very conscientious. He is not afraid to take on these challenges and genuinely likes to help people. He is awesome!

Richard is the most personable and thorough technician I have ever had from Kellam Mechanical and he is also the finest employee of any company I have ever had at my house.

Morgan came out to the house today, ran diagnostics on my ac units and trouble shot the units. The ac unit fan motor was going out unfortunately and he had a new fan motor part in hand and replaced it. My ac unit is not making an awful screeching noise any more and sounds good! He also cleaned up some of the wiring that was exposed! Great service

Richard was very good and I am glad he found and fixed the problem.

Shawn and Jamie were courteous, efficient and acknowledged my disabilities, so they helped with moving my furniture. They did an absolutely wonderful job.

I must say that we definitely got the cream of the crop when Richard Barnes drove up. He called ahead of time to say that he was on his way and the time that he would be here. Upon arrival Richard announced who he was and who he represented. Throughout the whole time of him being here he never tried to force us into doing anything or getting any particular service. He showed me things in my HVAC unit that I don’t think any other rep would have shown me. Thank you for your great professional service Richard Barnes because of you we have purchased a brand new HVAC full system.

Our hvac service technician is Richard. He was very thorough, very professional, pleasant, and very knowledgeable. Thank you for excellent customer service.

Great experience with Kellam. Thomas was awesome. He explained all of our options and the new systems were installed super fast!

The tech had great competence and really knows what he is doing.

Jamie is the best! He was wonderful and he did an amazing job.

Richard and Jeremy did an awesome job this morning at my house. Yearly maintenance on the HVAC system. Friendly and informative!

Excellent service… Ben was extremely responsive, professional, and very knowledgeable. Easy to work with and was very quick to finish the correct installation of a new water heater.

Richard Barnes was very professional and an all around great guy. Did a great job and communicated well.

We have been happy customers of Kellam Mechanical for almost 5 years and are lucky enough to have met our tech Morgan. He is always on time( or early), helpful and honest. Morgan is truly the best and you can tell he enjoys helping his customers. Kellam Mechanical will not steer you wrong.

I want to share the help and consideration that Richard gave to me when I decided to go with a total new system. Everything explained and carried out perfectly. Richard is awesome! The install crew was so efficient that everything was completed in one day! It is so good to see a crew so good at what they do. Thank you Kellam for such a good experience!

I had trouble with my water heater and I want management to know that Ben was the nicest, friendliest, most efficient service person I have met in a long time. He was great, communicated well and courteous and did a top notch job.

Gerald is my repair man from Kellam Mechanical — he did 2020 inspection and maintenance and again this year he was my service man and Gerald remembered the items my system would probably need THIS year and had them available to install as well as he changed my filter which made the heat even better… Feel much better and safer knowing the heating system is working well and replacement parts available AND INSTALLED and payment made in one visit… RECOMMEND KELLAM MECHANICAL!!

Morgan has been taking care of my three heat pump systems for several years. He is always prompt, thoroughly checks my systems, and is always willing to help with other minor issues. This year alone, he helped save me from having a major catastrophe in my garage with my twenty year old hot water heater that was getting to rupture. He gave me a fair price on a new hot water heater, and had the new unit installed and tested in only a few hours. I have total faith in his recommendations. He is also a great person, and is always willing to help with any problems. Kellum Mechanical should pay him double, both for his work, and as an ambassador for Kellum Mechanical. I always ask for Morgan any time I need any service. Great job, great man.

Shawn came out to do a check up on my HVAC system to see if there were any things that might need to be done to keep the system running smoothly, and he explained everything he saw and did. He was very thorough to make sure I understood what he was recommending and why it was important. It wasn’t rushed or even about the money. You can definitely tell Shawn does this as his passion and wants to help people. I wish I could put more stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

To Kellam Mechanical: Terrence B did a very thorough job of analyzing the problem and explaining what was needed to correct a malfunctioning furnace. He was knowledgeable, courteous & extremely diligent with the service he extended to us. At first he thought it was a major component that would have cost us dearly. He took the part out and inspected it and much to our delight, it was not damaged and was functioning properly. He went back into the attic and put the part back in. Upon further inspection Terrance found the culprit (different part) to be a rather minor problem. He returned with the part and fixed our furnace. The job went from $$$$$ to a very small portion of what it would have been if it had been that component. I highly recommend him for future work and I am sure Kellam Mechanical is happy to have him as a technician. Want a honest tech with character, honesty and can trust? Ask for Terrance B. Thank you Sir for your commitment to your customers. You my friend are a breath of fresh air. Any future problems I will certainly ask for Terrance. Thank you.

Morgan B. did an excellent job maintaining my heating system on Wednesday, December First.

Jeremy and Shawn serviced my HVAC duct work on 11/29/21. I can’t say enough good about them. On-time, respectful of my property, thorough, courteous and overall very professional. They explained the process as they continued working for 10 hours. I’ve never been disappointed in Kellam’s services for many years and these 2 gentlemen certainly added to the experience! Thank you! Kevin C.

He was quick to respond, extremely tidy and friendly. Fixed the issue and ensured there was a follow on plan for an identified issue!

Kellam Mechanical is without doubt the the best in the area. They are on time, technically proficient, and very customer friendly. They have provided me both regular maintenance, repairs, and upgrades and I have been very pleased. Alan and Chris are outstanding!

All I can say is MORGAN is the very very best! He came earlier today for the maintenance and around 6pm I noticed one unit was not working. I call Morgan and he came within 30 minutes and fixed the problem! Best customer service from a great Technican! I always request Morgan!!!

Paul came and found how water was making its way from our upstairs shower to our living room ceiling. We appreciate the thoroughness and cleanliness of his work and were happy to have him in our home. Thank you for everything and continue the great work.

Kellam Mechanical is a great family owned business. I’ve been using them for years. For the last couple of years I have been requesting Morgan. He is very professional, always on time and very personable. Morgan treats your system like it was his own. If you are looking for a great HVAC company, look no further…and request Morgan.

The install guys were personable, very nice and polite and easy to talk to. It was a very pleasant experience even though it was an expensive one. Very pleased!

The men were fabulous and it’s nice to have it working so well now that it’s getting cold.

Service tech Richard Barnes was on time walked me through every step showed me the parts that needed replaced gave me the prices up front very curtius and professional I highly recommend Kellan and Richard Barnes!

The new systems are working well and the guys were great. John and David made the attic more accessible and cleaned up behind themselves. I am happy.

The install guys did a fine job, very quick and the house is warm.

Everything from the installation looks good, they did a great Job and I really liked Nate.

Our duct cleaning went great!

I love how you all take the initiative to reach out to your customers to schedule their maintenances because other places in the area will let their customers lose money if they don’t remember to call in and schedule.

I was very, very happy with Kellum Mechanical’s services! They were able to come out and look at my heating unit the same day I called, which was great! Their diagnostic fee was very reasonable too. They immediately figured out what was wrong with the heat, promptly ordered the parts, and came back to fix it. The technician, Morgan, was very professional, friendly, and knowledgeable. I would recommend this company to anyone!

Jamie and Shawn were at my home yesterday for a duct cleaning. They were the nicest and hardest working technicians that have ever been to my home. I absolutely loved them and asked that they come out to do all of my future jobs.

Kellam was extremely easy to work with and schedule appointments with. Their communication was great. David did a quick thorough job of explaining and giving us an estimate for replacing some lights and installing some fans. They cleaned up when they were done and made sure they had everything done right. We have a few more we need done and I will definitely call them!

I am so ecstatic about the electricians and all of their help today! I am thankful they were able to provide service for me.

Richard always does an A+ service. He’s quick, efficient and very thorough. I will recommend Kellam and Richard for your heating and cooling needs. I have 3 mini splits and love them.

I had an absolutely amazing experience with service technician Gerald Kearney. He came out on a Saturday to figure out why my upstairs furnace wasn’t staying on. Gerald quickly diagnosed the problem: a faulty gas valve. Unfortunately the part was unavailable late on a Saturday, so my wife and I bundled up! On Monday, Gerald went to work and found a valve in Chesapeake and a burner plate in Newport News. He coordinated delivery of those items and scheduled the install with us for Tuesday. I cannot say enough about how terrific Gerald was in his communication and follow-up with us. He called and texted, keeping us updated throughout the process. After he installed and tested the new valve, Gerald insisted on checking the downstairs furnace, just to be sure it was also working properly. (It was.) Gerald was friendly and courteous and did a great job of explaining the technical side of the problem to me in language I could understand. For future repairs and service, I will absolutely request Gerald. He is awesome!!

Called them late yesterday evening, spoke with rep…she stated someone will contact me in the morning and received an early call from dispatcher, explained what the heating system was doing or in this case not doing, and they had a mechanical expert arrive 20-30 minutes later, the expert gave me a courtesy call within 10 minutes of his arrival. The expert (Smitty) arrived within the time frame stated above, he was professional, knowledgeable with 32+ years of experience… respectful, gave me insight every step of the way. He assessed the problem, repaired/replaced, and all was completed in an hour+. Very comfortable experience with all those I came in contact with… they were very patient with me through out the process, and reasonably priced. Good to know that I have a go-to-contact for many areas of expertise in the fields of: HVAC, electric, plumbing…an entire hosts of services! Again thanks to the entire team, especially the expert who serviced, repaired/replaced part(s)

Just wanted to say a big THANK YOU to Richard B. (technician). He was very friendly and efficient at his job. He didn’t mind answering my questions and was very informative. I will definitely be staying with Kellam for all my future needs!” I appreciate everything your company does for the community.

We have used Kellam Mechanical for multiple services over several years . Mr. Barnes was helpful answering questions about heating equipment, and he also made sure everything was working properly.

Richard is a gem and we left our previous HVAC company of over 20 years because of Richard’s professionalism.

 The water heater replacement went great.

I am over the top happy about Morgan’s service.

Richard was very personable and knowledgeable. He got my heating system working quickly, and tested it several times to assure that it would stay working.

We are so Happy to have Morgan come when we need anything done to our system. He is the best…knowledgeable , on time, ready to work, great work ethic. Cleans up after himself. When Morgan shows up i know the work will be done correctly. THANKS Morgan.

Joe and I would like to thank you for all that you did to help us out with our plumbing problem on Tuesday, November 9, 2021. You did a great job, treated our house with such respect and were most professional. We also wanted to thank you for working us into your busy schedule. Kellam Mechanical is so lucky to have you on their team and we will definitely call you again if needed. Here’s wishing your all the best!

I am so leery of contractors, especially those that are on tv, but decided I better go with someone reputable and chose Kellam. Terrence is wonderful and I am now a customer for life.

Morgan was Professional , on time & quick with fixing my HVAC issue!! I also got a same day appointment, which was very convenient for my busy schedule !!

We have started using Kellam for our generator maintenance and Wade has been our service person. I am writing today to let you know that the single reason we have referred some people to Kellam is because of Wade. He is professional, honest and does great work. As I’m sure you already know, he is an asset to your company.

Good morning Sarah, John just left and I wanted to personally tell you how easy/ nice this experience was. We needed a new microwave installed and wanted it done correctly, so I called Kellam. John was polite, punctual, and knowledgeable. He knew right up front it would involve tile work and didn’t hesitate to let me know the situation, time involved and estimate. The cost was more than expected, but well worth it to have it done correctly today! The finish product looks great and was left spotless. I will continue to call Kellam as we need home services. Thank you for hiring such professional and knowledgeable employees. (John & Paul, plumbing) I know they hard to find right now.

Dear Mr. Kellam, We wanted to take this opportunity to thank you for taking care of our circulating pump for our tankless hot water heater. It is working perfectly and we once again have almost immediate hot water. Morgan Bayse has been to our home on several occasions. We are very pleased with the work he has done for us and his concern to make sure that everything is in good working condition when he leaves. He certainly represents your company in a very positive way and I am sure he is viewed as a valuable member of the Kellam team. We are glad we chose Kellam for our HVAC and plumbing needs. It is obvious that you stand behind your work and your customers. Thank you again for taking care of this matter in a timely fashion.

Jamie was excellent. Very personable.

The electricians are 5 stars! Those guys have a great attitude.

Service was excellent and technicians were very polite.

I’ve been using Kellam Mechanical for about nine years now and have always experienced. All of their staff have always been very professional when called upon. However, if you get Morgan to service your HVAC you will get the best possible service and he is very personable as well. He is very methodical in his approach and will take the time to explain any questions and/or concerns you have. I”m a very satisfied customer.

10 stars! I trust Morgan so much and he is the best.

Gerald always does such a good job at explaining everything and is very pleasant.

After my husband recently passed, I have been alone in the house and my thermostat was set incorrectly and caused major discomfort. The techs showed such a concern for me and it was refreshing to deal with two really nice gentleman.

I want to share how wonderful and polite your electrician Tony is. He really knows his stuff and worked to figure out some wiring issues to fix the problem. He is a great tech and says Kellam Mechanical is the best company he has ever worked for. He is worth keeping and deserves a gold star!

The customer service and Morgan were outstanding. It’s been completely stress free and I’ve never seen that with another company. Morgan was perfect.

We want to thank Morgan for helping us to get this water heater issue resolved so quickly. We are glad we had you as our advocate and glad we chose Kellam. The stand behind their work and customers.

Chris Coffey was extremely knowledgeable and professional, and made some thoughtful suggestions regarding our system. We think highly of Kellam Mechanical and Chris was a great representative for the company.

Everything is fantastic. All 4 install technicians were courteous, polite, cleaned up after themselves and you cant even tell they were even there.

The install crew was really, realy awesome, friendly and clean.

The techs were fantastic, finished very quickly and I am very pleased with the work.

I have had this issue for awhile and so glad it is fixed.

I had my water heater replaced and I am very pleased.

I loved my tech, Richard and request him for my future service needs.

The technician was very polite and professional and the work was completed perfectly.

So I have never used this business before, but if I ever have a need for or give someone a recommendation for HVAC services, I would recommend Kellam Mechanical. I would do so because a company is only as good as it’s employees. While broken down with a flat tire on I-64 for almost two hours, Morgan one of KMs employees, not only changed my tire (which wasn’t easy btw) he noticed my spare was low on air and filled it. He went above and beyond to make sure that I got home safe. I just wanted to say thanks again to Morgan, he represented Kellam Mechanical well.

I usually never post reviews but my service was so awesome and prompt I just had to! I called today and was told a tech could be out as early as this afternoon! They sent Morgan! He was professional, nice and informative! My Ac unit is now working properly for the first time ever it feels like. It didn’t take him long to repair it and he kept me informed of his steps the entire time! I can say he went above and beyond! I wish every company had a Morgan no seriously I do! He was like a Chick-fil-A employee for Ac units!😅 I’m not sure how much repairs normally run but i feel I received a fair price. I give Morgan 5 stars! Great, prompt, professional service! Thanks again.

We are super happy with the maintenance performed!

We had excellent service! John was on time very professional. The work was done quickly. He was very friendly and explained everything he was doing. I will have him back for any electrical work needed and will refer Kellem Mechanical and John H to anyone who needs work done in their home.

The tech was wonderful, professional, and very nice. It was a pleasure to have him out for the service.

The electrician completed the job and more! Tony was awesome. We expected just to get measurements and Kellam exceeded our expectations by completing it the same day. Tony was very thorough with his courtesy safety inspection as well.

I had Kellam Mechanical replace all my duct work under my Condo Unit. There were 9 runs and after 30+ years and living off the marsh the vermin and moisture left us no choice but to replace. I went through 5 vendors for pricing. 2 came out and said they techs were too big to do the job. 3 came out and provided quotes. Kellam had by far the best customer service and pricing. The technicians were professional and very efficient. They kept me up to date on their progress. The end result of their work was that I have never had so much air flow in my house.

Had HVAC problems. Richard came and diagnosed my issue within 30 minutes. Explained my options clearly Vand cost of repair or replacement. I choose replacement. Crew showed up the next morning with my new unit. Valente, Nico, and Trever were very professional and knowledgeable about my new system. Great teamwork between the crew. They explained operation of new system and maintaining the new unit. Install completed by 130pm and all trash and materials removed. Very pleased with the install crew. They did a GREAT JOB!!!

The tech did a wonderful job and was very polite. I signed up on the annual maintenance.

Very happy with Richard Barnes’ work today. He came to perform a maintenance check and was able to fix and install a part on our heating/ac unit. We would recommend him with a job well done.

Technician named Morgan performed maintenance on my HVAC system this morning. Morgan was polite, informative, and professional in every way. Put his own mat down outside before entering, wore covers over his shoes, had mask on, and provided me technical information about my system. During this maintenance Morgan discovered problem with condensate line, it was clogged. He consulted with me on how he planned to fix it and then executed the repair. Issue was resolved. Well done Morgan!

The technician did a wonderful job. I am looking into financing for the duct cleaning service also.

My service experience was truly a delight! I cannot express how much I appreciate all you have done for us.

Annual Maintenance for furnace completed by Sean. He was very professional and explained the steps along the way. Great technician and excellent customer service.

Technician Allen arrived on time, masked, and with shoe covers. He was professional, and courteous, as he completed his inspection of our heating system. We are very satisfied with his visit today.

Richard was friendly and professional. He worked efficiently to complete the needed tasks. He also explained the services he provided and gave suggestions for improvements. Thank you!

L.T. is such a great guy. I enjoyed talking to him and he answered all my questions thoroughly.

Very pleased. Showed me the pictures of how dirty things were, and I was very satisfied with how thoroughly he cleaned everything.

Technician was helpful, explained things , 2 thumbs up!

Knowledgeable and punctual and courteous. Very patient in explaining what he did and the repairs he recommends.

We love Richard! Always very professional and personable. Makes a “bad” time a little easier.

I am very happy I reached out to Kellam Mechanical. Chris C. was dispatched the same day and quickly assessed the situation and provided multiple options with quotes for the replacement of my failed hydro water heater. Chris helped me choose the best option for my residence with the future needs in mind. He helped me apply for the 0% interest rate financing and schedule the replacement the following morning. Chris and his team quickly removed the old unit from the attic and installed the new unit to code. I have nothing but good things to say about Kellam Mechanical and there team members. Great pricing, friendly staff and quality work.

Richard is very pleasant, professional, and helpful…in addition to the regular maintenance, he checked out a strange noise in out fan system and fixed it. Highly recommend!

Everything was perfect. I have an 8 month old at home and the techs were quiet and wore their protective masks.

Great guys, great employees. The whole experience was wonderful.

Very informative, amazing customer service by Allen!!! Will continue to use Kellam for my future maintenance needs if there employees are like Allen!!!

Richard represented Kellam well! He was professional, courteous, punctual, knowledgeable, and respectful. Thanks for great service

Your tech did a great job, very nice and came in a timely fashion. The office rep has a great personality and answered all my questions well.

Your Kellam techs did a great job and I am pleased with the service.

The techs were wonderful. They wore their booties and rolled out the red carpet. I appreciate all you all do for me.

The Kellam staff was professional and courteous. Chris C was very thorough in his examination of my duct work, and he explained everything in it’s entirety to ensure I understood my options. I will be using Kellam for all of my future HVAC needs. Highly recommend this knowledge staff!

This company was amazing, from the sweet secretary (I think her name was Sara?) to the technicians! They were at my business within an hour to diagnose my HVAC issue! Jamie was very polite, informative and professional (it was also his daughters 8th birthday so Happy Birthday!). The senior tech that came by to help for a quick moment (sorry didn’t catch his name) was just as pleasant! Can’t wait to see more professionalism when I have the full repair done.

Jamie dealt with unexpected problems well. Both he & Kellam accepted responsibility without any need for drama from me. Jamie was also conscious of protecting the house & cleaning up. Great customer service! Will work with him & Kellam again.

Richard is very professional and thorough as a technician – a true asset to your service department.

I love Morgan, he is the reason why I still deal with Kellam. Morgan is one of the best technicians I have ever had and I only want him servicing my system and seeing Morgan first thing in the morning makes my day. Morgan is very knowledgeable, a very good guy and very funny and I give fist pumps to him. Please make Scott aware.

Richard is just a pleasure to deal with. Always takes time to explain what is going on. He is the best!

Morgan rose to the challenge of a very tough job which took the better part of two days. Always courteous , ready with a joke and smile not easy when dealing with a frantic homeowner in a 90 degree house. Great job great guy.

Because of such good service I have received with Kellam Mechanical’s tech Gerald, I felt the need to write a review. Gerald has serviced my unit 3 times. He has always been knowledgeable, professional, focused and passionate about his job. He volunteers information to help me take better care of my AC/HEAT units. He educated me on how to read and set my thermostat for better air quality. Problem solves any issues that may come up. Being health conscious I am grateful to know my units are indeed being maintained properly. Thank you again!

I appreciate the quick response, the tech got everything taken care of.

Communication was really good, he was amazing, he was very efficient and competent.

I appreciate the quick response, the tech got everything taken care of.

Communication was really good, he was amazing, he was very efficient and competent.

Highly Recommend Kellam Mechanical! Richard was great, he was very polite, and professional. He and his team replaced my old HVAC system with a brand new in just one day. The pricing was great, and my new system works like a beauty. I had him come inspect and provide a quotation on Wednesday, and by Friday I had a brand new system proving clean, and cool air throughout my whole house.

Highly Recommend Kellam Mechanical! Richard was great, he was very polite, and professional. He and his team replaced my old HVAC system with a brand new in just one day. The pricing was great, and my new system works like a beauty. I had him come inspect and provide a quotation on Wednesday, and by Friday I had a brand new system proving clean, and cool air throughout my whole house.

The system works amazingly, shuts off when it’s supposed to and comes back on like clockwork. The crew was perfect.

The system works amazingly, shuts off when it’s supposed to and comes back on like clockwork. The crew was perfect.

Cannot not express my appreciation, the attention to detail provided and level of professionalism for Richard and the Kellam Mechanical Team. Wonderful work, coupled with educational insight throughout the entire process. I would highly recommend Kellam for all residential and commercial work.

Richard was extremely professional and took the time to show and explain each problem he found with my HVAC unit. He provided options for both unit repair and replacement. Time is so important and Richard was able to provide quotes with pricing, equipment availability and dates when install team could perform unit replacement. No waiting for someone to call me back or email me a quote, Richard did everything right on the spot. Excellent service!

This is our second time using Kellam Mechanical. Our first experience was great and the next time was no different. Richard showed up within an hour of my call and fixed our AC unit on what would have been an unusually hot day. After going through countless HVAC companies that take weeks to show up and don’t fix anything, we’re so thankful we found this gem of a company. Their employees, uniforms, vehicles, and equipment leave a strong impression of quality and professionalism that is matched by the technicians’ level of knowledge. We will be using Kellam from now on for all our HVAC needs.

As a relatively private person I tend not to leave reviews on public forums such as these, but after my experience with several HVAC companies I feel compelled to inform others about Kellam Mechanical. The ductwork replacement job that I hired the company for was particularly challenging due to the fact that the reason for the replacement was due to a rat infestation. I was straight with the office as well as the techs about the situation and offered to help them if anything was especially disgusting with the removal of my ductwork. 4 different young professionals were sent to my home to include the person who did the estimate, every one of these young men was polite, courteous, respectful, detail oriented, communicative and punctual. My AC works great, and both the office staff as well as the techs displayed a level of professionalism which was not displayed by the companies which I previously had used. I will be using Kellam for all of my HVAC needs from here on out.

Our AC broke on a hot Saturday (of course), but the tech on call (Morgan) made sure he stopped by before the end of the day (although he had two customers ahead of us and could have easily pushed us to the next day, considering it was already late). Super friendly, and quickly figured out the issue but didn’t have the necessary part with him. Morgan called us first thing Sunday, arranged to get the part, and installed/repaired at our convenience! During the two days, he communicated the entire time, completed the service completely and expeditiously! The best customer service!

Sean and Jamie came out to my house I just purchased and did an outstanding job cleaning out my 13 year old AC unit and duct and vent system. My family and I are very impressed with their work, they did a thorough job and were professional and courteous. Highly recommend their service for anyone moving into an older home.

The technician, Richard, came exactly when he said, was courteous, friendly and knowledgeable. And was able to fix the problem easier than even he anticipated.

Morgan was helpful, responsive, timely, and explained everything very clearly. He explained all our options, costs, and gave his recommendation. He had our AC repaired and working in less than an hour!!! I highly recommend not only this company, but asking for Morgan!

The technician was good and he fixed everything. He was quick to get there and professional.

The tech was kind and efficient and I signed up for a usa maintenance agreement.

Kellam Mechanical sent a senior technician to determine where a potential oil leak was coming from in my HVAC system. The technician, Richard Barnes, arrived on time, performed an extensive troubleshooting effort to determine what was going on, and remedied the situation. Richard was extremely knowledgeable, professional, and courteous and provided easy to follow communications as to what the problem, and remedy were. I would feel very comfortable recommending Kellam Mechanical to family and friends for the HVAC needs.

Gerald was very responsive and honest! I had to replace my leaking hot water heater! The entire process was smooth and timely! He took what could’ve been a very stressful situation and made it very easy! Would recommend to anyone 🙂

We appreciate Richard and Kellam Mechanical for replacing our AC capacitor and contactor in a very timely manner. Our technician Richard showed up in less than an hour from when I called. While other companies will take 2 to 3 weeks to show up and do a less than satisfactory job, Kellam takes their customers’ time and situation seriously. They also keep a lot of spare parts in stock so they can make same day repairs. They are the most professional, knowledgeable, and timely HVAC company in the Hampton Roads area and I wouldn’t hesitate to call them again.

Richard is always wonderful and helpful. He wore his mask and booties.

We have used Kellam Mechanical in the past for electrical work we needed done and have been pleased with the work they have done. So, when we decided to get a whole house backup generator, we called Kellam Mechanical. John and Tony were assigned to install all the electrical work needed for the generator. They did a great job on the 2-day project. Both worked very hard and demonstrated complete knowledge concerning all the electrical work they had to do. They were friendly and answered all our questions when asked. When an unexpected problem arose, they solved it calmly and efficiently. When finished, they cleaned up completely.

The techs did a great job, wore their booties, and kept the home clean. Very happy with service.

Service was great, Allen was awesome. He can come back any time and I loved that he didn’t hard sell anything to me.

Custom care and concern was spot on. He arrived on time, was very polite, helpful and answered all concerns during the scheduled visit. The issues were addressed and solutions found.

Danny was kind, courteous, professional and did great work. I will definitely use Kellam Mechanical again & ask for Danny.

Shawn was professional and friendly. Service was great!

Called yesterday (electrical problem). Kellam (Danny) came out the next day, fixed a problem plaguing me for years plus several others. Danny is a very personable, courteous and professional (Master Electician). A “get ‘er done” type guy. Much appreciated.

John was very knowledgeable and professional. They relocated 2 outlets and asked us questions that helped us avoid possible problems down the road. Would recommend.

Anthony was very nice an didn’t push unneeded repair on us, which is the reason we left the last company.

I absolutely love Allen and want to make a million of him. He was kind, on time and patient.

My wife loves him, she said he came out the first night at 10:30 in the rain and helped, and he returned when he said he would . She appreciated his word and he kept it.

After being gone a few days and AC set on 81 I returned home and lowered thermostat to 75. AC would run and cutoff after 6 mins. I called Kellam at 4:30 on a Friday and was told Morgan would be by at 7. Well I got the AC running again or so i thought and canceled the tech appointment. After 17 mins it again cutoff. I called Kellam again tech called me. I told him exactly what it was doing. He walked me through flushing my drain and shop vac the line and pour in water again to see if it was clear. It did the trick. He didn’t show up because he diagnosed and fixed it over the phone with me for FREE! I have a new system from Kellam 23 months ago and I would recommend them and for service I will continue to rely in Kellam! It was 95 degrees and humid as all get out. Thanks to Morgan Bayse on a late Friday evening and I got a cold Bud Light for you whenever you want!

The guys were amazing, just fantastic and the work is absolutely meticulous. I will gladly be a reference to anyone who wants to talk to a happy customer!

The installation experience was absolutely wonderful, couldn’t be any better. The guys were as quiet as mice and I am very happy.

I really appreciated Hunter showing up in a timely fashion, very thorough in helping him look for the leak. He went above and beyond what he was expected to do. He was stellar!

The techs were wonderful, perfect and worked hard. Kellam has treated me great so far!

I just wanted to let you know how pleased my wife and I were with the experience we had with your company. Our A/C quit working and the company that installed it 2 years ago could not come out for over a week so I gave you guys a call and from now on you will be my go to for HVAC, Electrical and Plumbing. Gerald did not only meet our expectations, but he went above and beyond by letting us know of additional issues that we had in our crawl space that no one has ever mentioned before that we might need to look at before we end up with a major problem. The person he brought with him was just as great but unfortunately, I do not recall his name as I am horrible with names. Again thank you so much and hope you are doing well.

1st class! Tech did wonderful. Have used Kellam for years and refer you to everyone!

I greatly appreciate how quickly you were able to service and replace my water heater in a time of need.

They did a great job and alerted me of other problems that needed to be addressed. Also set up for a quote for a generator today.

The tech did a wonderful job, so polite and very informative, and I am very pleased at this time. Nothing but good things to say about your tech.

AC is working great, and I am one happy camper!

Everything went great, the tech resolved issues and I will use Kellam in the future at my new home.

Service went great, felt very comfortable with tech. I hadn’t used you since 2018 over an issue with a water heater, but happy that I gave you all another chance.

Kellam is always super responsive and quick to act. We have used them for several things and they always knock it the park. This past visit included vent and duct work cleaning. Jamie and his team stuck it out and got the job done, even though it was later in the evening. We will always recommend Kellam for HVAC work, as well as Jamie.

After several problems with my AC unit it started to leak through my ceiling. I called Kellam and they dispatched a tech almost immediately. Richard was extremely helpful with explaining the problems I was having as well as what could to be done to assure it would be fixed when he left. In the end, I decided it was time to quit patching the unit hoping to get through another year. Again Richard was very helpful in explaining my selections for both the unit as well as installation and financing. All in all a great experience and I’m looking forward to a new unit.

John H. was super, second time he’s done work for me. Professional, efficient and knowledgeable. Count on Kellam!

Thanks for doing a great job. My water heater is working well.

I really appreciate your tech coming out same day and also for calling to check on us afterwards.

I’ve been very impressed with Kellam Mechanical for three separate requests in the last year – one for a defective A/C circuit board, and recently for both an air duct cleaning and A/C tuneup. Richard diagnosed the bad board only after a multitude of tests. Jamie and Shawn were at my home for nearly seven hours with the air duct cleaning and A/C tuneup. They removed about 16 registers in my house and methodically cleaned the ducts, to include before/after pictures. On several of them, they repeated the process 2 and sometimes 3 times. They also chemically cleaned the registers themselves and made them look brand new. With the A/C tuneup, even though the A/C unit is not very old, Shawn diagnosed that the A/C capacitor had very low levels, which could cause the motor to blow. He quickly replaced it, and the A/C is running great. Highly recommend to use Kellam Mechanical for your HVAC and air duct services, you won’t regret it.

I can’t say enough good things about the professionalism of Jamie and Shawn. They went above and beyond what was expected. They always wore their booties, very informative, went out of their way to please me, made me and my wife feel included, and provided before and after pictures without being prompted. Ciara was also awesome and patient when I needed to reschedule multiple times. The whole company has been nothing but professional and kind.

100% satisfaction. I scheduled to have them come back out for even more electrical work because I was so pleased with service.

The tech did a super job as always, left everything clean, and overall very happy with the service. Will be calling back for some plumbing work.

Richard was incredibly friendly and knowledgeable when he came out to inspect our unit, and even did some repairs same day in a very timely manner. Highly recommend!

I rec’d a call like promised when he was on his way and he was on time. John and his assistant Daniel forgive me if I got his name wrong, very nice. They covered their shoes when they came into house. They cleaned up afterwards. I will be getting John again in the future because I like his work.

AC and Heating unit install. Andrew, Nico, and Trevor did a fantastic job. Showed up on time, efficient, kept us in the loop through the whole process, clean, and friendly. Would recommend them for any job.

Christopher Coffey fixed or/and completed the pipe issue which was not flushing out and his knowledge and professional approach was 100% AWESOME… and right on!!! I am so excited to have my air conditioning back up and going and this is all due to Chris!! So blessed to have him!!

Fabulous service as usual, tech got there early, fixed the problem quickly. Super happy with all the service provided.

I am pleased with the service, the tech wore his booties, and resolved all issues.

I am so happy you were able to take care of us so quickly.

Your tech did an awesome job, and thoroughly checked everything. Ac is working great!

The tech did an awesome job as always and then signed me up for PSA membership.

You all are awesome as always. The tech even helped me with the fridge problem I had. Love your service!

I can always count on Kellam for the best customer service! Janie was responsive, polite, and a pleasure to work with!

Tim, was a superb technician! Diagnosed the problem in minutes and solved the issue shortly after. He was professional, friendly, and highly knowledgeable. Would 100% recommend to anyone experiencing HVAC issues.

Such an awesome tech! Responded quickly to help get my ac up and running. Was extremely knowledgeable and helpful. Talked to me and explained everything that was wrong. Went above and beyond. Kellam has some of the best people on their staff, from the office to the techs.

Kellam replaced my HVAC 6 years ago – I was exceptionally pleased with their customer service back then and continue to be today. I came home yesterday after a weeklong vacation to a house with no A/C. Morgan was at my house for an assessment less than an hour from when I made the call, and fewer than 24 hours later, I’m up and running again – and I’m cool! Kellam’s customer service – the sales department, the receptionist, and the tech (Morgan) – far exceeds any other vendor I’ve had in my home for installation or repair.

I loved that your crew was prompt, on time and very fast. I am getting an estimate for duct cleaning as well.

The crew was fantastic. I thoroughly appreciated the quick turn over. The workers were very hospitable, didn’t take many breaks, worked hard all day and were great over all. Great company!

The new system is running well. I am able to turn up the thermostat to a higher temperature and still remain cool. It will save money in the long run!

System seems to be good, running really well and they techs were sweet and professional.

Everything is working great, guys were on time and they are pleasant young men.

Guys did well. It was a quick and pain free install process and we have no issues so far.

The techs did a good job since everything is working and we are happy with the results of the system.

The technicians were super duper and wonderful. Everything is working and fixed right. You are my people!

Both electricians are phenomenal and fantastic, did a wonderful job. Will highly recommended both to anyone and everyone!

The techs did a great job and I am so appreciative for the quick service. I just bought the home and was lied to about things being fixed before the purchase went through, and I am so happy Kellam can relieve some of my stress.

Your techs are great, nice, helpful, and do a wonderful job. I am a longtime customer and love your service.

The plumbers did a great job and we are excited to use the outdoor grill you all connected the gas line for.

Wonderful guys and wonderful work!

They were great! We call you around to try to get dispatch fees and availability and they were the fastest and the dispatch fee was less than other companies. Tim was great! He fixes everything. Our AC unit capacitor went out and a thermostat was no good so he got that all fixed. He gaves a temporary solution for the night so we weren’t sweating all night. Our house was already 88° and the the next day he came out and made the actual repairs the very next day. It was after 4pm so I did not expect to get someone so quickly. Everything is working great. House is cool my thermostat is new and looks great I’m a completely happy with the service. Five stars all around. I highly recommend them.

Richard was friendly, polite and professional. He performed our regular service maintenance and installed new thermostats at our request. A knowledgeable, efficient and communicative technician.

Wade did Great and I scheduled electrical panel replacement quote.

The guys did great and I really appreciated you all coming out so early to take care of her problem.

Did a great job and I am going forward with duct cleaning and scheduled for tomorrow.

John and Tony installed a NEMA 14-50 outlet in my garage. John called and let me know when he’d arrive. When John arrived, he introduced me to Tony, who would be helping with the work. Both men were friendly and professional. They got to work straight away. They did a clean quality installation, the outlet worked the first time and cleaned up after themselves. If I need any electrical work done in the future, I will definitely look to Kellam Mechanical.

Completed to my satisfaction and then some. I was really impressed, the tech took his time explaining what needed to be done, and preformed to the highest standard!

Did a great job and we were able to answer all my questions thoroughly.

Tech did great and resolved issue in a timely manner. Greatly appreciate the AC!

Allen did wonderful job and no more loud noises are coming from unit after maintenance.

The plumbers did great and resolved all issues.

This company is Heaven sent! John was amazing and very skilled. Not only did he correct work that was badly done by another electrician, he was patient and took time to explain to us exactly what needed to be done. My father served two tour duties in Vietnam and currently is on oxygen 24/7. Kellam was the only company that came out within an hour and had everything fixed before end of day. I cannot thank you enough. God bless you and your employees.

In my opinion, our HVAC Tech, Mr. Gerald Kearney, went above and beyond to thoroughly inspect/ service our HVAC unit and advise us on what our next steps should be. We are first time homeowners and have a very old HVAC system that is not in very good shape. He took the time to patiently answer all my questions and seemed extremely knowledgeable. He was very respectful, prompt and kind. I also appreciate that he showed up with shoe covers and a mat to lay over his workspace. Common courtesy goes a long way when you’re working inside someone’s home!

Recently, before we contacted Kellum Mechanical we had used another “HVAC company” in the area that shall remain nameless. Needless to say that they were in and out of my house 15-30 mins of them arriving that day and whatever they “fixed” did not work to keeping my house cool at all. A horrible experience. Now, being a 21 year USAF retiree. I look for certain thing’s when I use certain companies or establishments in the area. One of them is professionalism which I am big on. When Morgan B. arrived at my house. I was greeted by him and we even had a quick friendly back and fourth about our football teams. I would call it a little rapport building which is awesome and I definitely enjoyed the banter. Furthermore, Morgan B. stepped up, did his work with full professionalism, respectfulness, and knowledge about my cooling issue in my house. My house is now cool and very comfortable for my family and I. You see, this is why people become repeat customer’s with companies when you have great employee’s like Morgan B. out here doing amazing work. And I wish nothing but, the best for him and the Kellum Mechanical business in the future.

I love you all, the tech did an amazing job and went above and beyond.

The tech was very nice and did a spectacular job.

SERVICE IS BEYOND! Everyone has been professional and works so hard to accommodate me. Shawn was impeccable, kind, explained everything so well that I felt like I was saving money, and impressed me so much I will be using Kellam for all services in the future. I am a realtor and will be recommending you all.

Tim B is a great guy and did a great job. He got me signed up for the maintenance membership.

The tech did a wonderful job and was very nice.

Everything was perfect, did a great job, and fixed everything they needed.

They did an outstanding job, everything was spot on, and they can come back any time.

We have been using Kellam for about a year and the crew is wonderful. The techs are patient and I am impressed and happy with George coming out to my home to come up with the best solution to clean our duct system. The plumbers were great and recommended a wonderful plaster contractor for some of my household projects. Every time a tech comes out is a great experience.

My tech arrived quickly, was very personable and pleasant.

The tech did a great job and I will be moving forward with the mini split estimate.

The tech check everything thoroughly and I am very pleased.

Finally, blowing cold air and it feels great in the office. The tech did a great job.

Very professional and knew exactly what they were doing. They did a great job and resolved all issues.

The techs did a great job and even sent pictures to me to make sure I was satisfied.

The tech was very friendly and helped ease the stress of finding my system was not working at 100% efficiency.

Thanks! Allen is a great guy, very professional and courteous. All of your guys are but I wanted to let you know as Allen was awesome.

Great service technician. Performed his work in excellent and professional manner.

Jamie was great! The team that was sent out were professional knowledgeable and really efficient. I would highly recommend!

Morgan was fantastic. He communicated in a timely manner and frequently. He came out the day after we called and fixed the AC unit immediately. Two friends recommended Kellam Mechanical independently of each other and I know why. They will always be my Go To for mechanical and HVAC issues from now on. I’d give them 6 stars if I could.

Could not have had a better experience than I did with Richard B! He was professional, efficient, and was great at explaining what had to be done to fix my AC. Look forward to working again with Richard and all the great people at Kellam!

Morgan was incredibly helpful, we went above and beyond.

I called Kellam at 7:00 am and the technician was at my house by noon. My technician, Gerald, was kind, courteous and incredibly knowledgeable. Not only was he able to diagnose the problem quickly, he took the time to explain what went wrong and what I can do as the homeowner to care for my equipment. A business is only as good as their employees, and Kellam never disappoints! Thank you for providing that small town feel in our very large city!

The tech was quick and on point with his skills. He is a very nice and impressive man..

This company is amazing–after months of dealing with a Brand new HVAC system installed by another company that was unable to provide us with a solution for AC to work. We had over 15 visits and many different techs…. the “other” company agreed to refund all our $$$ and remove the Carrier system. Kellam came out and resolved the issue in 10 minutes. The owner came out and could not have been more proffessional and understanding. Kellam installed American STandard new system and worked overtime to complete the job in 1 day! I will refer them to everyone I know!!! 20 STARS from the Palmerton family!!! Thank you for excellent and prompt customer service. *******************

They are prompt, professional and very knowledgeable. technician had to prove to home office a replacement was necessary, giving me great comfort.

Morgan was absolutely amazing and enjoyed him being around.

Jamie was great, very knowledgeable in his field. I look forward to having my air ducts cleaned by Kellam soon.

I give him 5 stars, he did a really good job and was really friendly and clean.

The tech was professional on time, funny and kind. I will always come back to Kellam because of Shawn and Jamie.

Richard was great!! He arrived at my door with his own door mat and wore shoe covers.. I was impressed!! He was very polite, courteous and knowledgeable.

Paul did a great job with the plumbing on my kitchen remodel. He was prompt, courteous and friendly. He is very knowledgeable and easy to work with. I highly recommend Paul and Kellam Mechanical.

Everyone who came out was top notch and very business-like and I recommend anyone but Kellam. I have been very happy and extremely pleased with everyone but was exceptionally impressed with John Owens. He found a corrected the leak with great professionalism. I wish she could just grab and hug every one of them!

Everyone was very nice and we are happy with our new system.

Everyone we have encountered has been freaking phenomenal. All 4 guys were very professional, proficient and extremely hard workers. We are very impressed with the integrity of Kellam and you don’t find that often in your line of work.

Thanks again Richard(technician)! He is always thorough, pleasant, knowledgeable, and professional. Awesome customer service!

Hi Sarah, I wanted to tell you how great your staff has been… we had to call Wednesday night and Anthony was awesome. Then LT came the next day, both have been very informative and while we wait for Monday to replace one system he gave us a window unit for our bedroom. I wanted to say thanks!

Another company wanted 2200 dollars for a job that wouldn’t have fixed my unit. Morgan came along and within 15 mins said I needed a new thermostat lo and behold that was the issue all along. Thanks for saving me money!

I called Kellam Mechanical the morning after our upstairs A/C went out and was scheduled for a service call first thing the next day. The technician, Allen *******, called ahead, arrived on time, was friendly and professional. He informed me from beginning to end about what he was doing, the cause of the problem and the necessary part replacement. The hot and humid weather didn’t slow him down a bit. The multi-point inspection and repair were complete within an hour. During his inspection of the A/C unit in the attic, I mentioned the possibility of some addition work we need done and he said he would prep a price estimate immediately after the A/C repair was complete. I really appreciated his flexibility with the added task. I have been a customer with Kellam for several years and I am completely satisfied with the quality of their service, technicians, and office staff.

Our electric bill went down, the house stays cool and its very quiet. We Love it!

They were a great group of friendly folks, cleaned up after the install and they were very efficient.

Excellent service.

Terrence was fantastic and wonderful and got everything working. I appreciate that you were able to accommodate me so quickly.

Morgan B is the best! Got our family back to being comfortable during this summer heat. He was super fast, friendly and professional. The Keegan’s appreciated how quick you got our AC unit fixed. We always recommend Kellam to our friends because of this tech. 🙂

The gentleman technicians’ name is Tarrence. He was extremely professional. Very honest person. Diagnosis: AC works. Both coils extremely dirty because of our construction. Only needs cleaning. He recommended not even cleaning until the construction is finished. Terrence and his company apparently wrote the book on integrity. Kellam Mechanical is the best. I will never use anyone else. Before I knew about Kellam, I had a terrible experience with another company called Hybrid Air. Jesse James would have treated me more fairly!

Scott I wanted to give a huge shout out to Richard who was here a month or so ago to work on our unit. There was another guy too not sure what his name was. They did a fantastic job getting the unit running. Seems every year we have you all out here cause our unit just won’t stay cool. Since they were out and detected several problems the units are working great. Richard does a great job for you!!! Thanks, N. Sheets

My AC went out and I called Kellam Mechanical, and they sent out a technician in less than 35 minutes. Richard was very professional, patient, and went over and beyond to ensure my AC received the best service possible. He worked very hard both days he had to come out especially in the unbearable heat in my attic just to make sure my AC was fixed. He was understanding, empathetic, and caring through the entire process. He is fantastic and we need more people like him helping others. Thanks ever so much again for all of your hard work and awesome help!

Hello DJ: This is the formal email I said I would send to you and Kellam Mechanical about how much I appreciated the outstanding and stellar customer service I received from Hunter, Niko & Richard for the installation of my new HVAC unit. I wanted all of them to know that they really did an outstanding and excellent job installing my new unit. Their customer service, professionalism and respectful demeanor throughout the entire process was stellar!

As I shared I’m very picky about who comes to do any type of work to my home and really was skeptical about everything but when they arrived I could tell I was in good hands which is rare these days.  I mean they really took their time and just like all of the other reviews said ” they were very professional and explained things to me” and answered all of my questions along the way —-so the reviews were true.  I thought some of them were  paid reviews.

Putting in an expensive item like an HVAC has to be done right and they were at my house all day and did just that.  I was really impressed with how they kept me posted and updated the entire time and answered all of my questions.  I really appreciate that your company sent me the best technicians and did not rush the job but gave me a professional install and even pointed out certain key facts about my unit that I should know.  I really felt like family and not a customer.  So thank you again for sending me the best and in getting me AC again.  I look forward to a great future with Kellam Mechanical and   I will be sure to “Tell’em Kellam!

Grateful customer,

Vann

Our issue was resolved and we are really pleased with Blake. He made sure we had ac through the weekend with a temporary fix. He made sure we had ac working after the repair as well. Blake was great!

My appointment went well, the tech did a good job and he was very personable.

Outstanding work. Richard Barnes communicated what the issues were and all the possible repair option very well! He gave fair and reasonable estimates for both today’s repair and things we might think about in the long run. He’d be welcome back at our home any time in the future. Says a lot for Kellam too; this is the second of two techs over that past couple years and *both* were fantastic!

Excellent. Kellum has always had the best techs, and Timothy Vlahos was excellent. Very personable and professional, and he detected a problem with the capacitor on the HVAC that I would never have known. He was in and out very quickly, and he obviously cares about his customers. He was very thorough. Another shining star from Kellum!

Tim was great. Very professional, quick and responsive. Tim arrived WITHIN 45 minutes of my call. I was blown away; impressed by the quick response to AC issue. I will always call Kellam. They are that good. I also want to thank everyone who work at, with, or for Kellam Mechanical. For the few issues I’ve had over the years, your professionalism, respectfulness, and knowledge seem superior on every level. Thank you Tim and Kellam.

Richard went above and beyond to get a very old HVAC system running on one of the hottest days of the year. System needs to be replaced, but he wanted our family to be as comfortable as possible for the next couple days until the new system is installed. That is exceptional service.

The tech did a great job, he is a total pro.

The appointment went wonderful, the tech solved the problem and my system is running great.

The dedication our service tech put forth to solve our issue was second to none. Richard would not stop until he found the issue. We had I very unique problem but it was figured out and fixed. Richard is highly knowledgeable and very friendly. I will use this Company in the future and would also highly recommend.

I contacted Kellam Mechanical at about 1030 at night regarding my A/C not being on. I was referred to their on call tech, Morgan, who quickly got ahold of me. Through one phone call and a couple of short text messages, Morgan had diagnosed my problem and it turned out to be an easy fix for me and saved me money. I was impressed by Morgans knowledge of the system without even being here to diagnose the system as well as being relieved about how easy of a fix it was. I would recommend Kellam Mechanical to anyone needing HVAC work in the future.

We had our AC units serviced and the original tech was very thorough and knowledgeable, HOWEVER a wire on the primary wasn’t reconnected. A subsequent call had to made at 9;00 the same night when temps in house hit 81 degrees. The “oncall” tech, Morgan Bayse was at our house within 15 minutes, and fixed the unit within 10minutes.

Tech did a real good job, when he arrived the system was not running but he was able to get it back up again.

My appointment went great, the tech was clean and professional.

Kellam’s techs are helpful and pleasant just like your commercials say they are.

Shawn was in his van working in my neighborhood, when I pulled over to ask him a question about memberships. I was very impressed with Shawn’s professionalism and willingness to answer my questions. Shawn was super helpful, did an excellent job educating me of what to expect with the membership, even making sure for me to inform you all that I have electric dampers so that we get the right tech out. Needless to say I was very impressed with your company and you haven’t even stepped foot on my property!

I had a service call today for my rental property in Sandbridge, the Technician, Jamie Swanson was great! He was timely, professional and informed me from start to finish what was going on with my units. He worked tirelessly in very hot and humid weather to address all of my concerns and I really appreciate all his efforts. I have been a customer with Kellam for almost 15 years and I’m happy with their service.

Woke up to no AC and with 7 guest arriving on less than 48 hours. I Called Kellam at 9:00 am and Anthony was in my house by 11:00 am. Anthony was very thorough and professional and had it fixed by 11:30 for just the price of the service call. Great service! Thank you Anthony and Kellam!

The appointment went great. We love Richard, he is so great and treats us the way we want to be treated which is rare these days.

Very nice tech, very thorough and helped change the filters for me. It was a big job and he did nice work.

My appointment went well, the tech was on time and professional.

Allen did an awesome job, couldn’t have been better, everything was amazing.

I want to say thank you to Kellam Mechanical for running a great company and hiring knowledgeable, professional, and honest personnel. After paying another company to do a diagnosis in which they found “nothing wrong,” Chris from Kellam Mechanical immediately found a problem with the AC blower unit. He fixed the problem before it could cause damage to the motor and cost even more. I really appreciate the sense of urgency that the dispatchers and crew at Kellam provided during the sweltering summer days (a sense of urgency that all of the other HVAC companies sorely lack). I will definitely look to this company to fix any future problems and will gladly recommend them.

I like your guys so much. The y are great to work with and very friendly. They treat my home like it is their own home.

The tech was very nice, helpful and explained everything to me. He did a wonderful job.

Morgan is a great tech and he is really sweet with the dog and kids.

I was very happy with Jamie, he was very thorough, knowledgeable, nice tech and did a good job.

My new system is perfect and cools very fast. The crews were very professional, polite, friendly and we couldn’t be happier. I am a real estate appraiser and meet new clients every day and will definitely refer us. I look forward to many years of service with Kellam.

Richard was very efficient and took his time to make sure cleaning and maintenance was done properly. Five stars to Richard B. Thanks

The installers worked very hard, got the job done quickly and cleaned up behind themselves.

I called Kellam Mechanical for an HVAC service call and their technician was at my door in less than two hours. Mr. Morgan Bayse was the assigned service technician for the job and I must say that I have never met an individual as personable, professional and thorough as he. I will request him by name in future calls if and when necessary. Kellam Mechanical is lucky to have a technician of his caliber as part of the team. GREAT JOB! Thank you!!

My new system is great and the installers were very polite.

Everything is working well now. I am very pleased with all the work done on the property. I would love to use all of your services moving forward.

The tech did a phenomenal job, with good knowledge.

Tech did a fine job, john always does a good job all of my lights are right.

Overall excellent experience! From the initial estimate by Richard to the installation crew, Garrett, Nate and Kyle, every step was handled professionally and with the utmost courtesy, as well as taking all the precautions due to Covid. The office support staff was equally courteous and proficient in setting up service calls, city inspection and follow-up. A special shout out to Richard who went above and beyond and provided us with a window unit (on a very hot weekend!) while waiting for the installation. His knowledge and expertise during the diagnostic appointment were a big factor in the decision to go with Kellam Mechanical. Thank you!

I’ve been using Kellam Mechanical exclusively for the past 11 years. The reason is people like Richard Barnes, the technician that serviced my equipment today. Richard diagnosed the problem quickly and knew how to fix it easily. I was extremely satisfied with Mr. Barnes attitude and professionalism. I would not hesitate to have him come into my home to service my system again. Although, I hope it will not be necessary for a long, long time.

I so impressed with this young man Richard Barnes. He put covering over his shoe a clean mat over my mat before coming in the house. He did not mind being asked questions. He was thorough with everything. Excellent manners not like the people from ING AIR who were rude, disrespectful and cutting me off when I attempted to ask questions. They dismissed me like I was some disruptive child. Thank you Richard for showing me there are honest people in this world.

I thought Chris did an outstanding job and I am pleased with his work and commitment to the job. Overall excellent work.

I had a good tech, he was on time and thorough. If possible, I would like Richard sent back to my home for future service.

Gerald did a good job. He is familiar with my system, so everything went well.

I have been using Kellam Mechanical to install and service my HVAC system for the past 11 years. I am always impressed with the attitude and professionalism of all of their employees. Both inside the office and when thy send someone to service my equipment. I do not hesitate to recommend Kellam Mechanical to my friends and neighbors. They are a first class company!

When my air conditioner was not working on an extremely hot day, Kellam Mechanical came out within a few hours of me reaching out to them. Gerald was professional, friendly and knowledgeable and quickly determined what the problem was and fixed it. Very grateful and will use Kellam in the future.

Our tech was wonderful, really great, polite, kind and helpful. I would like him out again whenever you can send him!

The technicians were friendly, thorough, professional and did a good job.

Techs were absolutely wonderful, both professional and did a great job!

The tech was great, he blew out drain line to prevent any build up that would lead to overflow. Cold air is blowing and I am very happy.

Richard took the time to explain everything to me. He was professional and courteous and would recommend him to anyone.

They provide fast service. Dependable, reliable and efficient. I felt taken care of by professionals who knew what they were doing. I highly recommend!

I appreciate the professionalism of Ms. Markeita Cherry who assisted me with my A/C and plumbing issues. She was able to navigate around the nuances and get down to the bottom line to resolve my concerns. Kellam organization should be proud to have such a professional working for them.

Richard does a great job – really appreciated him fixing our air conditioning so quickly!

Richard was extremely professional and explained the issue thoroughly. I want to thank him for his kindness.

Early arrival of their previous time frame! Professional group of host that ensures satisfaction and honor their contract’s! I Would highly recommend these group of professionals to anyone! Keep doing what you do best, customer satisfaction!

My tech was wonderful and efficient. Nothing could have been better. I would love for him to come out every time!

The tech came out and added insulation to line that had condensation. He let me know if it should happen again to call in and we will come back out and he reassured me that we stand behind our work and if there is any further issues to reach out.

Richard is a great guy, he knows what he’s doing. I like that he takes pictures and shows what he is doing. 10 stars!

We have been using Kellam for a long time and very happy with the service.

Jaime was very professional, friendly, and efficient! I was very pleased with his service!

Anthony was fantastic. He has solved a problem that has plagued us for two summers. One that a competitive company wanted four times the amount to solve the problem. This was after having us spend more money on diagnostics. Not to mention that a new shut off valve and drain line were installed within the price that was 3/4’s less than the competition. I feel that Anthony and Kellam Mechanical was fair, fast, and efficient. I am switching service providers to Kellam Mechanical.

Our tech, Anthony was awesome, wonderful, exceptional. We prefer him for our tech.

My tech, Allen was fabulous and we would like him to be the one who comes out next time.

I appreciate the quick response, you guys jumped on it and I appreciate it.

Four years ago Morgan came to service our AC unit and we needed to replace it. Even though we haven’t seen him for our normal servicing we remembered each other. He again helped troubleshoot our thermostat. He also helped us size up a split unit for our FROG. It was great having a familiar face around for our AC repairs.

My service went better than expected. The tech was great, got it fixed, Tim was outstanding. It was great sleeping being cool.

Gerald was awesome. Nicest guy, explained everything and very courteous.

My service went well and glad to be cold again.

Hunter and David were personal, nice, professional, courteous. Did A Great job, Super Awesome, and hardworking! I also recommend us to everyone and will continue to do so!

The crew was fantastic as usual and you all run a tight ship.

The crew was fantastic as usual and you all run a tight ship.

The install crew was very professional, polite, clean and they did a phenomenal job.

Everyone was so nice and wonderful. I offered to even fix them lunch which they politely declined saying they just wanted to work through. I am very Happy with Damian and Tyra and it was a wonderful experience.

The guys were awesome and we are very happy. Neal is a great guy and knows what he’s doing

The tech was friendly and fixed the problem. I had other companies come out and try to sell parts that I did not need and I appreciate you not doing that.

Linda answered my call and was especially helpful in scheduling my HVAC maintenance visit. Richard Barnes was the technician and did a thorough job cleaning, adjusting and documenting the particulars of my system.

My wife was very pleased with the tech, he even brought in the trash cans.  We would definitely use Kellam again.

Our A/C went out over the weekend and Kellam Mechanical came through for us. A lot of people are at the mercy of what the technician says. I know nothing about appliances and will not pretend I do. Morgan, our technician arrived, asked me what was going on with our unit so I told him. Honesty goes a long ways these days and Morgan went right to the source of the problem. It was nothing major. The capacitor was faulty. He could have told me it needed a motor,or something that would be very pricey. That’s not in his DNA. I want to thank Morgan and I highly recommend his service. With Kellam Mechanical you can ask for a specific tech. Ask for Morgan. If I could give more than 5 stars I would. This customer has all the confidence there is that Morgan or Kellam Mechanical will be honest and expeditious for whatever it is that you need. Thank you Morgan and thank you Kellam Mechanical. You are a breath of fresh air !!! Respectfully, Tommy Evans

Great first experience!! My AC unit decided to stop working on a hot, humid June afternoon. I contacted Kellam Mechanical and they did not disappoint! Tim Baker was my Technician. He came out in the early evening after serval company’s were unavailable. He was extremely knowledgeable, diligent & very friendly. He took his time checking my systems throughly & explained things so that I could understand them. Tim was outstanding and the company should be very fortunate that he represented them, proudly. Looking forward to being a long time customer!” I will absolutely refer Kellam Mechanical to friends, coworkers and colleagues. Be sure to request Tim Baker! Job well done!

Richard with Kellam Mechanical is always complete, thorough, and knowledgeable in his work. I am so impressed by his diligence , he treats my house like it were his. He has extensively explained the system and what he does to me. Thank you Richard !

They did great work for a reasonable cost. Friendly and knowledgable. I’ll definately be using them again!

Richard provided excellent service for our recent heating repair. He was very professional, thorough and knowledgeable. Not only was he able to repair our system but it is running better that it ever has. I would highly recommend this company and especially this technician for any service you may need.

Allen was knowledgeable, very friendly and someone you should keep.

The electricians were friendly and efficient. Paul was also explained everything and was very patient with my elderly father. The electricians work together as a team.

We have gone for three weeks without AC in very hot weather and was using another company. Our furnace was basically disassembled with numerous errors being made by the first company in trying to repair. Kellam came in as soon as I contacted them, quickly diagnosed what had to be done, kept in touch with me about the process and when the part was in so I could schedule maintenance. I so appreciated the professionalism of the office staff, the clear communication about what had to be done and our technician, Alan, was very clear in explaining what had to be done to repair. We have cool air again and Kellam has a new client! SO HAPPY with their service, their thoughtfulness and professionalism.

I had a new ac installed today. Hunter and David were personable, nice, professional, courteous, did a great job and were super awesome and hardworking! I have recommended Kellam and will continue to do so.

Very pleased with the duct cleaning by Kellam. Jamie was my technician and he was excellent and very professional. I was very impressed with the before and after pictures. It showed evidence of the great work that was done. Great job!!!! Will definitely be a repeat customer.

Jamie performed a maintenance check and did a great job as well as offering some future improvements…I look forward to working with him again – thanks!

The tech did a really good job and was very informative.

We are always happy with you guys, that is why we call you.

I love you guys, love your techs. The tech who came out was wonderful. He wore his mask and took care of our issue. The new spigot looks great.

Jamie is a good guy and does his job right.

Allen is phenomenal! Kudos to him! I appreciate all the work he has done and I recommend Kellam Mechanical and Allen to all my neighbors. I am pleased and grateful to have a technician I can rely on for future work.

I am so happy with Chris, he made my 2 year headache go away with another company I used. I want Chris as my tech!

Morgan from Kellam Mechanical saved the day again. No a/c upstairs and in a very short time had it up and running. Thank you again Morgan and Kellam Mechanical for your timely service. And the CSR’s were very friendly and professional.

I have just recently moved into the area (Sept 2020) and purchased an older home that needs lots of updating. Not having experience with any vendors in the area, I called Kellam based on a referral. When I bought the home it had an ancient hot water radiator, a tempermental incorrectly installed geothermal system, a water heater from 1991, and lots of Harry Homeowner electrical “fixes”. I asked Kellam for an estimate to remove all the old systems, install new gas/AC systems and a tankless hot water heater and clean up the electrical issues. I received a price that was competitive and gave them the work. Kellam did an excellent job with all of the work that I gave them. All through the process, I felt that they were here to solve my problems with whatever it takes instead of maximizing their bottom line. I’m the kind of guy that asks a million questions and in every case the techs were very patient with me and explained all of my questions to my satisfaction. My HVAC system works great, my home is comfortable and I have plenty of hot water. My wife and I are very pleased. In addition to a great installation, one other thing that I want to point out is the way they took care of my electrical issues. Lots of companies don’t want to handle jobs like that because they can be difficult to properly correct. Kellam did not hesitate and they not only fixed the issues that I had found but also some others that I didn’t know about. In summary if you want a company who acts more like your very competent friend than a soulless vendor, Kellam is your company. The owner, Scott Kellam, actively manages the business, is an old school stand up honest guy and he trains his staff to be the same way. If you use them, I think that you will be pleased.

The tech, Richard Barnes, did a fantastic job. He found a air duck that was never tapped that should help with a dust problem. He also took the time to show me the dust accumulation and sold me the service your company offers. I hope you appreciate This employee as much as this customer

Morgan, from Kellam Mechanical, is a great technician! He showed up promptly and kept his mask on to make us more comfortable. We called because our AC wasn’t blowing cold air. Once he arrived he identified the problem, was able to locate the part in his van, and repair the AC quickly. From him arriving to heading out, about a half hour, we were back to having a cooled down house. I would gladly call him back for any other issues that may arise.

Once again I must commend one of your employees. My air conditioner upstairs failed me Sat. I called Sunday morning. Morgan called me back promptly and was at my house quickly. He was professional and informative. He told me the problem and sat down to discuss my options . I was really impressed with his knowledge and patience. Thank you sending me another great employee.

We’ve been using Kellam for more than 23 years. They did the HVAC installation in our home originally and have done all the maintenance ever since. Richard is our tech, very business-like, courteous, personable, capable and performs his duties above and beyond. Happy to continue doing business with Kellam!

The guys were gentlemen. Although I don’t know anything about the kind of work, I know they did a great job.

The system is running great and we are actually cold, which is something that hasn’t happened in 8 years. The techs were very forthcoming and James was extremely nice and polite.

Hunter and his team were great. Very thorough and even fixed damage that was not caused by themselves.

Garret and V were professional and funny. They did a fabulous job.

Garrett was fantastic! Big compliments and can’t wait to use the new system when it gets warmer.

The Daikin works like a dream. Allen was very informative and the quality of work with the install team was phenomenal. I am also very pleased with the work on my brother’s generator install. I highly recommend!

Terrence was very professional and awesome. He is helping fix a problem we have had for over a year dealing with another company. Terrence is wonderful.

My new system cools and heats a lot faster than the old one, so far so good!

COVID precautions werevery appreciated and everyone has been a different level of fantastic. Very respectful and the install techs made it easy for us to have a great experience with something we were not excited about having to do. Kellam has us hook, line and sinker. Richard was more than amazing and my mother considers Richard family. I will use all of Kellam’s services for years to come.

The guys were excellent, did great work very quickly and we were pleased with the whole install process. All were professional and pleasant.

Your team was very efficient, seemed like they knew very well what they were doing and I was impressed how they got themselves and all the equipment in such a small access hole. System is running very smooth and it is very comfortable in the home. I am very pleased.

The heat is working wonderfully, air is distributing evenly. I am happy with my new install.

The techs were great, clean, professional and polite.

The install techs were wonderful and neat.

The tech went above and beyond, he did an awesome job!

Kellam always does a great job. Professional and timely service. Richard is a knowledgeable and friendly technician who I would recommend to anyone!

Replaced the fan motor, the tech was great. I will use Kellan again just because of Linda in the office and Richard in the field.

I would rate my service excellent. He was very good, found some issues under warranty and fixed them.

The crew that installed my new HVAC system was amazing. They were all very personable, worked hard and did an amazing job cleaning up after the job was done. Shout out to LT, John, Nathan and Garrett! I highly recommend this company.

Dear Mr. Kellam, I wanted to take a minute to tell you how impressed I was with the team who recently installed a new HVAC system in my home. I just joined your HVAC USA Club and LT came out to service my unit which was not keeping up due to a leak. He provided me with a choice of changing the coils, which is where it was leaking, or changing my 11 year old system which was in a closet and would be a challenging install. He did a great job explaining various systems available and was very knowledgeable about options that could be done to make a new system work in the small space. John, Nathan, Garrett were the crew that came out for the install. They took their time and came up with solutions while they were here to get this install right. Due to some challenges an time constraints LT came back out and tagged team with John. LT and Nathan worked late into the evening to get my new system running. John and (I believe it was David) came back out first thing this morning to change out some flex pipe that LT and Nathan did not have and completed the job. During all of this challenging install I did not hear them complaining. Each of them stayed professional and polite and I admired their work ethic. I loved seeing the teamwork and respect they had for one another. The clean up they did after the job was over was amazing. It was like they were never there. I am sure you get a lot of feedback when things go wrong, so I wanted to send you this to let you know of my positive experience with your company and I look forward to having Kellam Mechanical service my unit for many years to come.

Time was simply a true professional. He took care of our system and very informative.

I give my service experience a 5 and will call Kellam again.

I thought it was going to be an electrical quote, but the tech came in and ended up doing the job and cleaned up his mess. I was very pleased.

Richard very personable & thorough. Checked all components of AC explained concerns, sent me pictures. Even though AC was working but not up to par, may freeze up if weather gets too hot. Suggest I replace it, good proce & helped me set up financing.

I have been with your company for 13 years and all of your techs are great and well-schooled. The tech changed my electronic filter and completed my maintenance.