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We are highly committed to 100% customer satisfaction and we are proud of the work that we do for our clients! Please take a moment to view 🎦 or read what over 500 of our valued customers have to say about their experience working with Kellam Mechanical:

9/18/20 L. Liles Virginia Beach

Richard was excellent, very polite.

9/18/20 Milene Virginia Beach

Yesterday’s service was great, the dogs love Morgan.

9/15/20 T. Dooley Knotts Island

Morgan solved two different unrelated problems in one visit. Our generator would not go in line during power failures and cleared a condensate drain on our AC system….. Thanks for making these problems go away!

9/14/20 D. Koch Virginia Beach

I had my old A/C and water heater replaced with a new A/C and furnace and a Rinnai Water heater late July by Kellam Mechanical. The crew that completed the work included Khiry Spencer, Damien Gibbs, Phillip Bridgemon, John Holdcroft and Marcus Chorik. I priced the products and Labor with more than five other companies and in my estimation I found Kellam’s estimate and warranty to be better than the other companies. I also found that their staff were very detailed and patient in addressing all my questions. They went further than most in explaining the pros and cons of the various systems and possible up-grades, and they didn’t try to sell me on such things as “Vent Duct Cleaning”. The final inspection from the city was completed on the first week in September. I promised that I would submit a review but wanted to wait until work was finalized. Could they improve on a few things, sure, for example some staff should do a little better in cleaning the work area when complete. They should also ensure that there are no leaks around the ducting, and they should be aware of any new city requirements. Kellam had to come back 3 times to resolve some issues identified by the city inspector. There was no issue there and they responded rapidly. I would say my major concern is just their timely communication with their customer and effective communication between the different offices i.e. plummers and A/C. While addressing an inspection issue, I mentioned that I had an issue with water temperature being lower in one bathroom than another but the plummer and I were able to find a solution and it was fixed on the spot. I have yet had the opportunity to test the Furnace but all other equipment is working as it should. I started on a positive not and would like to end on one, above all, working with Kellam and their staff was easy, they are professional and addressed all my concerns. I’m sure if there is an issue with the furnace this winter, that they will be quick to respond, but I didn’t want to wait any longer posting this review – an all-round great job.

9/9/20 L. Shepheard Virginia Beach

George and DJ, Many thanks to you both for sending the two best techs I could have ever wanted to move and reset my HVAC unit. They did such a conscientious and great job and despite the terrible heat/humidity challenges they had to endure last Thursday.

9/8/20 L. Garcia Virginia Beach

Outstanding tech, very professional.

9/4/20 J. McCarthy Virginia Beach

Good, reputable company.

9/4/20 K. Rinchetti Virginia Beach

The install techs were very professional and impressive. Gave me exact time of completion and they were perfect.

9/4/20 A. Sherwood Virginia Beach

Richard did a great job, very thorough

9/3/20 S. Nemo Virginia Beach

The installer was thorough, good communicator and listens well. He aims to please. He is just wonderful. I am very pleased with Kellam and Hunter is great and a very nice young man. I really enjoyed the how Hunter took the time to explain everything to me.

9/3/20 D. Snarr Virginia Beach

My A/C unit stopped blowing cold air when the outside temps had been consistently in the mid 90’s. Kellam worked with me to get a technician out in a timely manner even though they were extremely busy due to the very hot weather in the area. Morgan arrived right on time and quickly found a defective part and fortunately he had a replacement in his truck. While checking the system he noticed the refrigerant was low so he charged the system which got my system up and running. Morgan also scheduled a complimentary follow up to check and make sure the system didn’t have a leak. He was right on time for the refrigerant leak check and confirmed the level was good. Great job Morgan and Kellam! I continue to be a happy Kellam customer.

9/1/20 K. Carlton Virginia Beach

Richard Barnes came out to check on our HVAC system this morning. He was extremely professional, informative, and friendly. Very prompt & considerate during every step of the process. Richard went above and beyond to check for additional issues & ensure that everything was working as it should. I highly recommend Richard Barnes & Kellam Mechanical for any HVAC needs!

8/28/20 D. Finn Virginia Beach

I had an incredible experience with Kellam Mechanical. These folks were the only ones to respond this week when our 21 yo HVAC system died on us. Terrance came over and diagnosed our grounded compressor and even showed me the issue. He was completely straight forward and honest. No gimmicks or pitches. We decided on an American Standard system and we could not be more pleased. The install team was on time, professional and clean. They answered all of my questions and left me and my wife feeling confident that not only did we get a fair price and a reliable system, but that we could trust the team at Kellam. They exceeded my expectations and I would highly recommend. Thank you again!

8/28/20 R. Dodson Virginia Beach

Shout out to Kellam Mechanical for the outstanding service this morning! Really need to thank Terrence & Marcus for their work! Great job!

8/28/20 R. Dodson Virginia Beach

Shout out to Kellam Mechanical for the outstanding service this morning! Really need to thank Terrence & Marcus for their work! Great job!

8/27/20 Bob Walsh Virginia Beach

Job satisfaction. I am very satisfied with the plumber you sent. He was polite, professional, proficient, and completed the job quickly. AND, he was wearing a mask at all times. That was a bonus. THANK YOU for taking care of my bathroom faucet. I will use your company again when I need you.

8/26/20 B. Gornto Virginia Beach

I would recommend Kellam Mechanical.

8/20/20 E. Shelton Suffolk

High Quality, Professional Work. Great job of installing a Rinnai tankless system. Phillip was on-time, professional, and installation was neat and clean. Would recommend to anyone.

8/20/20 R. Borovatz Virginia Beach

They were very professional. Friendly, professional and gave us options, didn’t just try to sell the most expensive solution.

8/20/20 J. Orlando Virginia Beach

Great overall experience. Friendly and helpful when I called. They were able to come out the same day. We needed a new a/c unit and a new furnace & they installed it all at once with little disruption to us. Very reasonable pricing as well. Thank you Kellam Mechanical!

8/20/20 M. White Virginia Beach

Chris at Kellam was great!!! Very informative on the questions I had, even some that didn’t pertain to the issue we were having with our HVAC system. I would recommend Kellam Mechanical to anyone looking for a fast and quality repair. I will be using them for all my future repairs.

8/19/20 M. Daugherty Virginia Beach

Professional workers, very polite and competent. Everyone showed up when they were supposed to, and the office was very communicative about when technicians were coming. No complaints.

8/18/20 D. Cole Virginia Beach

I woke up this morning to my air conditioning not working. A neighbor recommended Kellam and specifically the technician Morgan. They were able to get out today and quickly found the problem and fixed it! Morgan and Alan were very professional and courteous and my dogs loved them! So impressed by the receptionist and technicians! Plan to use Kellam Mechanical for many years to come! Thank you!

8/18/20 Debi C. Virginia Beach

Send the receptionist to the technicians, Morgan and Alan, Kellam mechanical exceeded my expectations. Very professional and extremely courteous. I will be using them for years to come and highly recommend.

8/17/20 T. Grant Virginia Beach

Air conditioner service and electrical work. The technicians were very professional and very knowledgeable about the work that I needed completed.

8/16/20 L. Jensen Virginia Beach

Always professional, quick, honest and they let my dog, Boris, watch them work! ☺

8/15/20 W. Curd Virginia Beach

Electrician was great. Had the electrician come to install a whole house surge protector. He had the part on the truck and Had it installed in no time. He wore a mask and kept his proper social distancing.

8/14/20 S. Greene Virginia Beach

The techs were very nice, very polite. Even the dog loved them. Kellam guys are my guys!

8/14/20 Paul B. Virginia Beach

The installers were the absolute best and they deserve praise. So professional and just all around awesome.


My HVAC recently went out. I called this company and they responded out quick. The job was completed professionally without any up-sales. This is the second time I have used this company and would recommend them to others.

8/12/20 Doug Evins Knotts Island

Kellam Mechanical has always provided quality equipment and service for us. We have used them for our hvac needs in several homes over the years and have always been pleased with the service and equipment. Morgan has been my technician of choice for several years. He is professional, timely and it is obvious that he know exactly what he is doing. Most importantly he is personable and takes the time to help you understand the nuts and bolts of a problem and solution. I have recommended Kellam Mechanical to family members and would do so to anyone looking for a company that is responsive and capable. Thanks! Doug Evins

8/12/20: F. and G. Freeman Knotts Island

Scott and crew, especially Richard Barnes, Thanks for coming out to the island Sunday, August 2 to fix our ac. We had ben away and came back home Saturday night to find the inside of house hotter than the outside temp. The work was done promptly and with care to explaine the issue, then to check all parts of the system. Thanks again, F. and G. Freeman

8/12/20 E. Siri Virginia Beach

Extremely Professional Service. The two technicians was very friendly n knowledgeable and did a fantastic job.

8/11/20 B. Ingram Virginia Beach

Initial attending Technician very thorough, installation team was very knowedged and efficient. I was very impressed with the initial service call technician, he was thorough, wore slip on booties before entering the home and brought his own door mat before entering the residence.

8/11/20 R. Lindner Virginia Beach

Just wanted to say how much I appreciate Wade for fixing our ac. We are cooling now and so much more comfortable. I am having surgery Friday and really wanted to come home to a cool home. Wade was efficient, quick and knowledgeable. You all ordered the part and had it the next day and I am thankful.

8/11/20 R. Howard Virginia Beach

A company that values it’s employee’s, have employee’s that value it’s customers. My AC failed on what seemed like the hottest day of year, and somehow my random pick for service was Kellam Mechanical. My tech was Morgan Bayse, and when he found my system only needed a capacitor and not a blower motor, he was as happy as I was. Trust is a hard thing to come by, and for now Morgan and Kellam Mechanical have mine.

8/10/20 S. Kidd Virginia Beach

John from Kellam Mechanical serviced my rental and I was pleased with their response time and how friendly and knowledgeable everyone was. Even the woman who scheduled the appointment helped us to protect the home and my tenant with advice on what to do until the tech arrived. My experience with them was top notch in my book. Would recommend!

8/6/20 D. Hughes Virginia Beach

We have used Kellam for years for several projects and purchases. Their service is out of this world!!! VERY PROMPT and especially accommodating. When we CALL, they COME!!! There is none of this “waiting couple days, etc like with some other companies. They recently put forth an EXTRA SPEEDY effort on the installation of our new generator/ coordinating all inspections, testing etc to be sure it was ready before the storm!! We recommend Kellam to anyone. They definitely do an awesome job on customer service.

8/6/20 D. Maier Virginia Beach

Morgan & Jessica were so VERY helpful!! This company & associates are top notch. So accommodating, professional & expert at their service!! I highly reccomend this QUALITY company. Be sure to get an annual contract which gives you OUTSTANDING benefits, discounts & priority service. Thank you KELLAM pros!!!!

8/5/20 L. Flowers Virginia Beach

Richard Barnes was extremely professional and kind when he came to our home and did the AC repair. He wore a mask and shoe covers, along with laying out his own doormat prior to entering our home. He explained step by step what he was doing and the repair that he made. I recommend Richard and Kellam Mechanical to any and everyone now!

8/4/20 T. Sherman Virginia Beach

Richard discussed with me the condition of my coil when cleaning was being assessed. Due to the amount of rust and age we both agree replacement made much more sense. After weighing the ridiculous amount of money Trane wanted to charge for a replacement coil, Richard provided me with exceptional input and pricing on a new carrier system. My install date was even able to be moved up when availability was on the table. The install crew were a group of hardworking young guys that knew how to get the job done. I myself work for a competitor in the area and can say the value and professionalism is really part of the experience. I am overall extremely satisfied with kellam. I also would like to say im glad you now provide carrier.

8/3/20 A, Brooks Virginia Beach

Gerald has been to my house twice in 2 weeks. Both times he was very informative and explained everything. I would definitely recommend him for any ac problems. Thank you for everything!

8/2/20 H. Netter Virginia Beach

It’s always a pleasure working with Kellam. Thank you for your services!

8/2/20 A. Green Virginia Beach

Richard came on short notice, late on a Friday night. He was professional, friendly, and informative. He reviewed everything he found, successfully fixed everything, and made my wife and I feel completely at ease. He was so thorough, we knew we found the right guy and the right company to take care of us going forward. The peace of mind to have a contract with Kellam Mechanical and the services of Richard and the rest of the team, help make the future great. Thank you Richard for your integrity, professionalism, and friendliness to help make a stressful situation much better! THANK YOU RICHARD!!!!!

7/31/20 D. Foley Virginia Beach

Great job on install. Your techs did a great job on the new system install. Arrived on time, worked efficiently and quietly. Cleaned up after themselves. I am very pleased.

7/31/20 E. Waddell Virginia Beach

Excellent service. I think your technician Morgan Bayse could not have done a better job. We were very pleased all around. He is a very thorough and hard worker never breaking In this hot weather. Thank you!!!!!!!

7/31/20 D. Swanger Chesapeake

I am very pleased with my appointment with Richard today. He did an outstanding job, his customer service skills were outstanding and he is such a nice person. He is an amazing guy working for Kellam.

7/30/20 J. Manning Virginia Beach

Kellam dispatched a skilled technician, Morgan, the same day as requested. Morgan identified the issues, fixed 2 AC units quickly, and the pricing was affordable. From top to bottom, this is a professional and courteous operation and I will not call anyone else!

7/29/20 J. Gaylord Virginia Beach

awesome Job. Tim Baker was our technician and he did an awesome job, customer service was also very prompt and courtious, They followed up on our service call and Tim called to let us know when he was on his way. He also worked late into the night to make sure our system was running. Very friendly company, I would highly recommend.

7/29/20 L. Neuman Virginia Beach

Morgan with Kellam came quickly and fixed the problem as soon as possible. No AC in the hottest days of summer is no place to be… thank you Morgan !

7/28/20 E. Gold Virginia Beach

Morgan was great. I really do appreciate his work. He made sure I was ok and that my upstairs unit was working properly.

7/28/20 J. Maxson Chesapeake

A belated, but well deserving praise for another outstanding job! Kellam Mechanical is a top-notch company supported by superb technicians and support staff. I’ve been with them for more than a year and each technician is even more impressive. Most recently Dean. I echo the previously submitted online assessments, Dean is the most professional and knowledgeable HVAC technician I’ve met. He combines these qualities with an overall, congenial customer care. Thank you again Kellam!

7/28/20 R. Merkley Chesapeake

I have dealt with Morgan in the past. He’s a good technician. What I thought was the problem, Morgan was able to clarify and show me what I needed to do. We are also purchasing a new unit from you all.

7/28/20 J. Dietz Virginia Beach

Excellent service from office to on-site. Kellam people have unfailingly been courteous, helpful, and competent. We have used them for over a decade and have never had a complaint. It's like working with friends more than having someone work for you.

7/26/20 S. Rai

Kellam mechanical is an excellent, well run and honest company. They have served our family well for many years. Most recently, technician Morgan came to our home (on a Sunday) for a problem with one of our air conditioning units. Morgan diagnosed and fixed the problem quickly. Morgan was friendly, efficient, and professional. Thank you Kellam Mechanical for the continued excellent service. Sincerely, S. Rai

7/24/20 Nancy B. Moyock

All of the reviews are true, Morgan does a great job and has outstanding customer service!! He knew within minutes what was wrong with our AC and quickly made the repair. Thanks Morgan! Sarah was helpful with her suggestions and Rick’s level of kindness went above and beyond. #TellemKellam #KellamKindness

7/23/20 Star. M. Virginia Beach

I had a routine maintenance appointment for my heating and cooling system last week and the representative Gage was the gentleman that came out for my appointment. Kellam has been doing maintenance for my home for a few years now and have always done a great job but my most recent experience with Gage was Outstanding and I want to give a special shoutout for that. Let me start by saying I was hesitant about letting anyone in my home so this appointment has been put off for a couple of months. Gage called at my appointment time and advised he was running a little behind and offered to keep or reschedule the appointment. I decided to keep it since it’s been put off already. When he arrived about 20 mins after we spoke, he rang my doorbell, when I answered he smile introduced himself and open a Rule#1 red floor mat on my porch and put on plastic shoe booties over his shoes than asked if he could enter my home. He had on gloves and a mask. Part of my system is in my closet in my bedroom and asked permission to go up my stairs and into my room. I could go on but you get the drift. He was polite and professional never missing a beat with advising what he was doing next and was out of my home in 20 mins. Kellam you need more technicians like Gage he was Superb! He should Train others to provide Top Notch customer service-especially during COVID times!

7/22/20 J. Kemp Virginia Beach

It was a very positive experience and we would recommend Kellam to others.

7/22/20 K. Griffith Virginia Beach

Very professionally, very neat and each tech needs an extra atta boy for their work.

7/22/20 K. Saadah Virginia Beach

The installers were great both time and I am highly satisfied! The system is running perfectly.

7/21/20 M. Bachand Virginia Beach

Excellent service as always. Kellam’s electrician, John, was prompt, professional, courteous and informative. We are long-time Kellam customers and would certainly recommend the company and technician.

7/18/20 T. Griffin Virginia Beach

Excellent service as always. The techs were very professional.

7/17/20 J. Daub Virginia Beach

Great Company. Terrific no nonsense service and communication.

7/17/20 A. Garland Chesapeake

Dear Scott and Sarah, I just wanted to say how thankful I am for you in my life. You are both incredibly kind and generous. Thank you for all of your help with our home and always willing to provide your time. You cannot put a price on that experience. Cheers to friendship. With love and gratitude, A. Garland

7/16/20 S. Marker Virginia Beach

Best company ever!!! So satisfied with my service and then some! My tech came out (Morgan Bayse) was so super cool!!! Morgan was upfront and friendly!!! Plus honest and reliable!! If you ever call for service I hope you get Morgan!!! Hands down a great company to work with, everyone went above and beyond the call of duty!!! Tytyty for all your services and exceptional employees!!!!

7/15/20 C. Williams Virginia Beach

Terrific experience with Chris at Kellam Mechanical. Another company told us the generator had to be replaced. He was able to replace the battery and run standard system maintenance on the unit and it runs perfectly!

7/14/20 M. Moore Chesapeake

Frustrated about having no a.c., a close friend recommended Morgan from Kellam Heating and Cooling. From the beginning the customer service was stellar!! Ronni was so sweet and kind and was able to gather my info and schedule Morgan with me (ON THE SAME DAY OF CALL)!! My window was from 1-5 but Morgan called and was able to be at my home by 11am! Morgan and Smitty were both professional technicians and funny :). I appreciated Morgan’s knowledge and how they explained everything to me. Even though I declined their maintenance agreement, I was given all my options and can always add at a later date. Reasonable prices and guaranteed work! I would highly recommend this company! I have the number saved in my phone 🙂

7/12/20 C. Shaver Virginia BeachM. Moore Chesapeake

New HVAC installation. I would highly recommend their service, we have been using them for AC annual inspection and repair for several years. I just replaced my entire HVAC system with an American Standard.system. The install was completed in 4.5 hours, the removal of the old system and clean-up was excellent (couldn't even tell they were here). The service installers were professional and courteous.

7/11/20 E. Pittman Virginia Beach

I just used Kellam Mechanical for the first time, after using another service for an extended period for all heating/air needs. Tim Baker was the HVAC Service Technician who responded out on a Saturday at 9pm on very short notice. He was polite, respectful, and knowledgeable. Tim explained each need for service in a professional manner. I felt so good about the quick response and rendered service, I signed up for yearly maintenance/inspections which seemed to be fairly priced (no sly sales tactic, tiers, etc.). Thanks Tim! Job well done.

7/8/20 R. and L. Johnson Chesapeake

Install done fast, efficient and clean. Thanks for everything.

7/8/20 D. Maier Virginia Beach

Kellam was my 9th phone call looking for emergency HVAC service because I have emergency doctors and nurses living in my house to quarantine away from their families. Everyone at the hospital was telling me to call Kellam, so I did. I was a basket case when I called and Mariah treated me like gold and with respect. It was not “I, I, I”, it was “we” will take care of you. She did above and beyond for me. I cannot thank her enough. I am elated and it was just outstanding. Then you sent me feisty character crazy Christopher, who could not have been more kind, caring or compassionate. You all are great, nothing could have been better. I am tremendously relieved. I bought a contract with Kellam and will be singing Kellam praises forever.

7/8/20 C. Mccalum Norfolk

The repair was well needed. Phillip figured out the problem and fixed it.

7/8/20 H. Netter Virginia Beach

Gerald was professional and did an amazing job. Let the boss know he needs a praise.

7/8/20 R. Barchas Virginia Beach

I like Richard. He seemed very conscientious. He is a very good person and a type of person you can welcome into the home. There will never be another Dean, but I adore Richard.

7/8/20 J. Fritz Virginia Beach

The tech was professional and able to get my system cooling. That tech of yours is pretty good.

7/8/20 W. Fulford Virginia Beach

You all are great and got me all fixed up.

7/8/20 D. Moochler Virginia Beach

Mr. Coffey was very thorough and took care of everything.

7/7/20 T. Griffith Virginia Beach

The install crew was wonderful yesterday. They were polite, courteous and did an excellent job. Richard was amazing as well on the previous visit. Kellam has always taken care of me over the years and I could not be happier.

7/7/20 J. Hatch Virginia Beach

John was quick, he was thorough with his diagnosis. He is very professional. He also called 25 minutes before the appointment and he wore his booties. He took great care of us.

7/7/20 L. Scott Virginia Beach

Mike has been here before so he handles our property really well.

7/7/20 F. Hartley Virginia Beach

The tech was polite. He seems to know his job. He did not stand around, he did his work. He reset my thermostat and cleaned my unit very good.

7/7/20 M. Ferguson Norfolk

Mr. Tim was outstanding. I am not sure how long he has been with you, but he is a keeper. Great service.

7/7/20 C. Cambell Virginia Beach

I was referred by my daughter. My call was returned quickly. You all are very personable and are a great company. I will definitely be passing along a good word for you all.

7/7/20 M. Bradley Virginia Beach

New Heat Exchanger in Split System Installed. Prompt Service, professionally done.

7/7/20 S. Devlin Virginia Beach

You all have always taken care of me. For the most part I have always had some day appointments. The tech always calls when he is coming. He actually came earlier than expected.

7/7/20 L. Mavromatis Virginia Beach

Great response and timely resolution of issue Kellam service technician quickly and correctly diagnosed the issue. Parts were on the truck and issue resolved. Very pleased with the service.

7/6/20 M. Richardson Virginia Beach

Gerald was wonderful, very thorough. Tell Scott that Gerald has a star in his crown and I really appreciate him. The roads were shut down on Laskin and Gerald still made his way to me.

7/6/20 D. Most Virginia Beach

Everything went fine. We were satisfied and have no complaints. Thank you all for all the hard work.

7/6/20 J. Garcia Virginia Beach

All went great. 10 rating! Tech arrived on time and finished the job in an hour. He walked me through every step that he was doing. He is very knowledgeable. Phenomenal representation to the company.

7/6/20 B. Burke B. Burke Virginia Beach

Everything went good. I give you guys a 5 star because you all know what you are doing. Especially from past experiences, you guys care about your customers.

7/6/20 B. Rinehart Virginia Beach

Professional, on time, good people, good job, fair price. Nuff said. Thanks Kellam.

7/6/20 C. Bryant Virginia Beach

The tech was efficient. We found out I needed a new unit. He quoted me an affordable price for that unit and the service was just awesome.

7/6/20 K. Kelleher Virginia Beach

This past weekend by AC suddenly failed. Unfortunately it was on July 4th but you were able to send out a technician first thing in the morning. Richard was the technician that came to assess out unit. He was AMAZING! He was polite, honest, professional, and fun to be around. Unfortunately he said that my system needed to be replaced, and he showed me what was wrong and some fo the reasons for it failing. He worked with us to find a solution that would be good for our home and budget. He also went out of his way to get us a window unit that same day. He was able to bump us up the schedule from a Friday to a Wednesday for install because we have a 2yr old son. Mind you, he was being so helpful all while working on a holiday. If I am being honest, Richard was the deciding factor with us choosing to purchase a new system with Kellam Mechanical. Both my wife and I were very impressed with how he handled himself. I will recommend Kellam Mechanical to anyone who asks. Thank you Kellam Mechanical, and thank you Richard.

7/5/20 E. Hale Virginia Beach

Good Summer Maintenance Check-up This was the first time Richard has serviced our two year old HVAC system. He was so courteous , kind, patient while I was asking my usual 1000 questions. Even though it was late in the afternoon, he made sure I understood everything. I have already called the office and have requested for Richard to be my service tech in the future. Keep up the good work!!

7/5/20 J. Reynes Norfolk

Most Excellent! Only use Kellam…been with them over seven years…very professional and trustworthy.

7/5/20 D. Triscritti Virginia Beach

Judge these guys on how they respond. They genuinely seem to care about the customer. Issues will arise, like low oil on a new home generator, but know you are good hands with Kellam. George is Great!

7/4/20 B. Laracombe Virginia Beach

Air conditioning repair Matt was very professional on the repair service call and then we found out that would need me need a new unit. Phase 2 of the install the office was good with us being without AC for a little bit and prompt about installing it quickly.

7/4/20 D. Sedaghatfar Virginia Beach

The engineers came, they did a great job installing our new A/C and helped with the set up of our WiFi thermostat. Both of them were professional, friendly, helpful, and courteous . We will certainly call on them again when we need more work.

7/3/20 Emily H. Virginia Beach

Richard was more than great. I want to make him my preferred tech. He was patient with me. I really enjoyed him. He represents your company well.

7/3/20 V. Arias Virginia Beach

Richard was terrific. He communicated well and worked diligently.  It was just a great experience.  Please tell Richard we are so pleased with him.

7/3/20 J. Burke Virginia Beach

The appointment was great, the tech came on time and he was very pleasant. He did what he needed to do and he left in a timely manner.

7/3/20 R. Garcia Virginia Beach

Chris is amazing all around the board. He taught me so many things about the system and tstat yesterday. I appreciate his services.

7/3/20 T. Ferris Knotts Island

Just got a maintenance contract with Kellam. They were great, got here not on time but EARLY. I really like that. Did a very thorough job as our system was VERY dirty. Made some good recommendations on ways we can extend the life of our unit. Would recommend them highly.

7/02/20 L. Thompson Virginia Beach

Everyone at Kellam is always professional. I can’t think of any other way I would have it. Even better, we aren’t having any problems with the compressor.

7/2/20 K. Johnson Virginia Beach

The service went great. I was over beyond impressed from the phone calls to the services of the tech. You all have been great to me and I am so thankful.

7/2/20 R. Adams Virginia Beach

The tech put on his booties. He put down the mat in front of the door and he went through everything step by step. He explained everything thoroughly.

7/2/20 K. Little Virginia Beach

I was very pleased that Morgan was able to get the job done in a timely fashion.

7/2/20 Robert B. Virginia Beach

Morgan is customer service oriented, knowledgeable and courteous. He explained a number of insightful tips and kept me informed.

7/2/20 R. Birdwell Virginia Beach

Semiannual inspection was expertly performed by Morgan. Technician called 25 minutes prior to arrival. Arrived with face mask and carrying a doormat and boot covers to protect the floor. Extremely knowledgeable, courteous and professional, Morgan explained the HVAC inspection thoroughly, what he found and offered suggestions on improving performance. The upstairs unit needed Freon and he offered to come back in 30 days free of charge to check Freon level again. Thank you Morgan!. Bob. Go Cowboys!

7/1/20 D. Euman Virginia Beach

You guys always do a good job assisting me with all of my problems. I am getting a new bathroom and looking forward to having you all come back out to install a new sink for me.

7/1/20 S. Nusbaum Norfolk

Everything went well. I don’t have any complaints. He was very communicable as well.

7/1/20 S. Scott Virginia Beach

I give you guys a 5 star because the issue was resolved and the tech answered all of our questions.

7/1/20 D. Adams Virginia Beach

He was very professional. He was also prompt and efficient. He gave us a good report on our systems which made everything go even smoother.

7/1/20 T. Sheehy Virginia Beach

Tim was very courteous. He wore his booties and mask. He gave us some good ideas sand some good advice about our condensation pipe. He was really helpful.

7/1/20 R. Fritz Portsmouth

The tech came and fixed my ac. The flow of the ac is now working properly. He came exactly when he said he would.

7/1/20 J. Mcpartland Virginia Beach

Fast, friendly, knowledgeable staff. Fast friendly service. Knowledgeable staff. Including receptionists and the techs. Thank you very much!

7/1/20 John M.

Once again I am extremely pleased by the outstanding service I received this afternoon by a Kellam Mechanical Technician. (Morgan) Not only are they always punctual and knowledgeable, but they continue to raise the bar on customer satisfaction. If you want to have peace of mind knowing your a/c heat system is in great hands, pick Kellam.

6/30/20 G. Collins Virginia Beach

Thank you for sending Matt to service my ac. He was very nice and he worked very hard. You are lucky to have him.

6/30/20 J. Moncure Virginia Beach

I give the services in general a 6 out of 5 because the service and Morgan is a super guy. He is commited to his work. He’s worked on my system before so I have comfort knowing what’s coming and it does not take long for him to analyze the problem.

6/30/20 J. Hobul Virginia Beach

The tech was delightful. His services are magnificent. He was able to get down to the problem and fix it.

6/30/20 P. Booker Virginia Beach

I love tech, John. He has a good head on his shoulders. He is one of the best ones you’ve got.

6/30/20 A. Caburian Virginia Beach

Phillip is good, he always does a good job. He is an outstanding worker. Thank you all so much for assisting me.

6/30/20 D. Davenport Virginia Beach

We have been doing business with you all for over 20 years. The tech got the job done and did it clean. Everything worked out.

6/30/20 A. Graves Virginia Beach

Your tech was very respectful of my home. He wore his booties and mask. He also explained everything so I thoroughly that I understood what he was saying.

6/30/20 L. Brodnax Virginia Beach

The tech did everything he said he was going to. He took his time and made sure I understood what was going on.

6/30/20 B. Riley Virginia Beach

Everything was great. Chris is great as usual.

6/29/20 J. Hensleigh Virginia Beach

Tim is pretty thorough and does beyond what is expected of him.

6/29/20 C. Woytowitz Virginia Beach

Gerald was wonderful. I made a mistake on my end, but that mistake gave the opportunity for me to meet Gerald.

6/29/20 A. Johnson Chesapeake

The tech was awesome. I already toalked to jessica about making him my peramanent tech. Gage was great.

6/29/20 N. Blough Virginia Beach

Matthew deserves more than 5 stars. He is personable and professional. One thing is for certain, you can tell that he loves what he does for a living.

6/29/20 F. Williams Virginia Beach

Tim was outstanding. He diagnosed the problem and got right down to it. He called me ahead of time. He did just great. That is why I’ve been in business with you guys for so long.

6/29/20 J. Heriford Virginia Beach

Everything went great. We actually prefer Morgan to be our tech. What was really touching for me was he was absolutely great with our kids.

6/29/20 K. Pyle Virginia Beach

Morgan was able to fix a probem that I’d been having for a while. Whatever he did worked, so he gets a perfect score.

6/29/20 A. Mann Virginia Beach

The company did a great job. Will definitely use this company for all my electrical and heating/air conditioning work.


On time and knowledgeable of his work.  I called Kellam last night due to my AC unit going down. Normally, I wouldn’t stress about it, but my wife just came home from her kidney transplant surgery. I left a message with their answering service and Mathew Haines called me back. Mathew was performing some work at Knotts Island around 9pm that night. He tried to help me troubleshoot it to see if it was a quick repair or if it would require some real repair work to be done. Unfortunately, we could not troubleshoot over the phone. I told him that he can come by the following morning at his earliest convenience. He showed up on time, and found the problem. He was a huge help! Thank you Mathew!


6/27/20 R. Ortiz Chesapeake

On time and knowledgeable of his work. I called Kellam last night due to my AC unit going down. Normally, I wouldn’t stress about it, but my wife just came home from her kidney transplant surgery. I left a message with their answering service and Mathew Haines called me back. Mathew was performing some work at Knotts Island around 9pm that night. He tried to help me troubleshoot it to see if it was a quick repair or if it would require some real repair work to be done. Unfortunately, we could not troubleshoot over the phone. I told him that he can come by the following morning at his earliest convenience. He showed up on time, and found the problem. He was a huge help! Thank you Mathew!

6/27/20 R. Searles Chesapeake

Satisfied with Service! Morgan was thorough and professional! He corrected my suspected issue and cleaned everything like new.

6/27/20 S. Lane Virginia Beach

Air purifier Great people love service quick and efficient fresh air got to love it.

6/27/20 D. Wood Virginia Beach

Gage was wonderful! He was time, explained his process, and was very efficient. He was very professional and polite.

6/26/20 H. Ruggeriero Virginia Beach

Just had a semiannual inspection performed meticulously by Gage. He arrived on time with a smile the face mask couldn’t conceal and carrying a doormat and boot covers to protect the floor. Patient and knowledgeable, Gage is happy to explain the HVAC equipment to his customers and offers tips on how to use it efficiently. Thanks Gage.

6/26/20 R. Nutini Norfolk

My tech’s name is Richard. He was really helpful and explained the entire process while fixing the entire unit. I had a really good experience.

6/26/20 V. Caudill Norfolk

The tech go this job done in time in a professional and nice manner. He did more than what I thought he would do. He was terrific and easy to work with and understand. Not to mention, he go along with my dog.

6/26/20 L. Reid Virginia Beach

Everything went great. The tech was delightful. He did everything he was supposed to. He went over everything with me to let me know that everything was fine.

6/26/20 Glover Virginia Beach

The tech was great. Matt found the problem and as far as I can tell there’s no leak so we are pleased.

6/26/20 F. Rochevot Virginia Beach

You guys get a 5 from me because you guys are very efficient and knowledgeable. I always have a good experience with you all, so thank you.

6/26/20 M. Tippet Knotts Island

I was very pleased with the service. The tech was prompt and courteous. He answered all of our questions. He made us feel very comfortable with his knowledge.

6/26/20 S. Nugent Virginia Beach

I called about an issue with my HVAC system leaking condensation build up and customer service was very friendly and was able to get a technician out promptly. The technician (Morgan) was amazing! He went above and beyond to help us solve our issue. Not only did he fix the issue we called about, he also made recommendations that would prevent this in the future for a reasonable price. I’ll definitely be using them again in the future.

6/26/20 J. Carolino Virginia Beach

The techs kept the house very clean and I appreciated that very much.

6/26/20 K. Boone Chesapeake

The install guys were wonderful and so was the service technician that came out to do the service.

6/26/20 D. Calliott Virginia Beach

I am a happy customer and will use us again for sure.

6/26/20 P. Thacker Virginia Beach

Kellam’s guys are always on time and I never have to worry when it comes to your service.

6/25/12 V. Pilato Virginia Beach

Excellent job everything was completed on time and the installation looked great.

6/25/20. S. Lock Virginia Beach

Great job by Richard Richard has been very pleasant and professional on every visit to my home…I will continue to Tell em Kellam.

6/25/20 M. Mathison Chesapeake

Chris did a good job. He explained that he was very patient with me and walked me through the visit. I would prefer him to be my tech.

6/25/20 E. Jones Virginia Beach

Richard did what he was supposed to do. He made sure my system was working before he left. I was very pleased.

6/25/20 M. Barraza Chesapeake

Morgan does a good job. He is polite and very thorough when delivering information.

6/25/20 M. Lindsay Virginia Beach

I never have a problem with you guys. You all are so courteous. I don’t believe Kellam Mechanical can ever be replace.

6/25/20 J. Shields Virginia Beach

Richard did an awesome job. He really impressed my father and that is really hard. He knew what he was doing. We would like to keep Richard as our tech as long as possible. He gets an A+ from me.

6/25/20 J. Ames Virginia Beach

Everything went well and Terrence was very professional.

6/25/20 M. Dawe Virginia Beach

Morgan’s great. He did a good job and told us everything we wanted to know.

6/24/20 S. Burich Virginia Beach

Chris was the best technician I’ve dealt with from Kellam. Very thorough, explained things in easy to understand terms with no spin. He made a recommendation that was based on his experience, and I never thought he was trying a “hard sell.” Outstanding across the board!

6/23/20 S. Raber Virginia Beach

Excellent and Caring Office Staff; Dedicated Team Members. Service Oriented. Chris Coffey in HVAC was fantastic in arriving in shoe covers, identifying the problems, describing the solution, showing his work and creating an accurate invoice. Great job Chris!

6/22/20 H. Ruggiero Norfolk

Just had a semiannual inspection performed meticulously by Gage. He arrived on time with a smile even the face mask couldn’t conceal as well as a doormat and boot covers to protect floors. Patient and knowledgeable, Gage answers questions in an easy to understand manner and offers tips to use the HVAC equipment more efficiently.

6/22/20 A. Chrystomou Virginia Beach

Chris did great. He always does a great job here and I did receive a call stating that he was going to be running late and I did appreciate that.

6/21/20 D. Reader Virginia Beach

Everything was super. Your technician is super. Can I just give everything a super rating? I don’t believe Kellam Mechanical will ever let me down.

6/21/20 R. Hearrell Virginia Beach

I am very happy with Timothy’s work. Because of him we will always choose Kellam Mechanical.

6/21/20 R. Strange Virginia Beach

The guy was polite. He seemed to know what he was doing. He explained what needed to be done. I reviewed his recommendations and went with it.

6/21/20 J. Carrasquillo Virginia Beach

We love Morgan. We almost waited a month out for him because he knows our system. He is a great man.

6/20/20 J. O’Bryant Virginia Beach

The technician was very personal and very informative to us.

6/20/20 E. Sisco Virginia Beach

The service was great. The tech is great, just send him anytime.

6/20/20 C. Carbone Virginia Beach

Matthew was professional and knowledgeable. We love Kellam and Matt is a great addition.

6/20/20 M. Rockhill Virginia Beach

I rate Gage a 5, he does a good job.

6/20/20 V. Aiden Virginia Beach

Excellent customer service Richard is our service technician who is professional, knowledgeable, and pleasant in making sure that we understood how to operate our hvac system. He was very thorough . We really appreciated receiving excellent customer service. Please keep it up. Good customer service is rare these days unfortunately.

6/20/20 J. Shay Chesapeake

Great service! From customer service to the tech that was sent! We really appreciate the prompt response and quality of work that was done.

6/20/20 K. Collier Virginia Beach

Terrence has always been good to me and also very informative.

6/20/20 M. Webb Virginia Beach

Tim B was outstanding today. Very professional. Identified and fixed loud and annoying sound in about 5 minutes. Very professional. Highly recommend.

6/19/20 Mrs. Field Virginia Beach

Dean did a marvelous job. I wish I could have kept him here for another hour just to converse. He did extra work that I didn’t think to ask. He checked my water. Dean is amazing.

6/19/20 G. Chandler Virginia Beach

Phillip did a marvelous job. As a matter of fact I got one of his cards so that I can specifically ask for him when I need some plumbing done. I don’t mind waiting a day or two either.

6/19/20 L. Hubbard Virginia Beach

Tim is probably one of the most thorough techs I have come across in a while and I have been with Kellam Mechanical for over 12 years. Scott has a good one on his hands. He does a super job.

6/19/20 D. Touhey Virginia Beach

Terrence did everything he was supposed to do. He did a fine job and didn’t need the red carpet because he was working in the garage.

6/19/20 J. Spinney Virginia Beach

Dean told me stuff I did not know about. He is very knowledgeable and very nice. Even my dog loved him. My wife thought he was a gentleman. Dean is a good keeper.

6/19/20 Mrs. Baker Virginia Beach

Morgan told me exactly what he was going to do. He reassured my safety by wiping everything down when he finished.

6/19/20 K. Evins Knotts Island

Morgan works quick and that is why we prefer him. He is familiar with our system. He wore his mask and his shoe covers. He brought his red mat with him. He took pictures. He did extra cleaning. Everything was perfect.

6/19/20 R. Wilkinson Virginia Beach

Our electrical socket in our garage where we plug in Verizon Fios was not working. My husband replaced the GFCI outlet but the socket still did not work. I called Kellam Mechanical around noon and Roni said she could have an electrician out today between 3 and 7pm. To my surprise, John called right before 2pm. He arrived at 2:20 and repaired the socket. He was very professional and knowledge. I would 100% recommend this company because of John.

6/19/20 M. Myers Virginia Beach

Very helpful and knowledgeable.

6/18/20 R. Lamboni Virginia Beach

Gage was very courteous, explained every step of the way and did a fantastic job.

6/18/20 Mrs. Turner Virginia Beach

Matt gets an A+ from me. My husband was pleased with Matt’s work. Also, I was happy he was able to keep my husband occupied.

6/18/20 J. Harvey Virginia Beach

The tech is efficient and he knows my system well. He notes things that I did not catch and also gives good suggestions.

6/18/20 V.Terrell Chesapeake

Excellent Service. I would definitely recommend your company to anyone looking for air conditioning and heating services. I will have to follow up on the maintenance plan with Mr. Rusty Bailey. Thank you!!

6/17/20 S. Zobel Norfolk

I love Kellam Mechanical. I thought it was great you were able to get me on the schedule under a short notice and John did great.

6/17/20 M. Larson Virginia Beach

Morgan did his job, which is a plus for me. He is very friendly. Thing about is if I call back for a service, the job gets done to my standards. Again, Morgan did his job.

6/17/20 S. Kumpf Virginia Beach

Is it possible that I can rate Chris above a 5 star? He did what he was supposed to do. I am very pleased with his work. I look forward to him coming back at the end of the month.

6/17/20 S. Stocks Virginia Beach

Very thorough. Very pleased with the prompt response and being able to get the repairs done. System is working well.

6/16/20 D. Moochler Virginia Beach

Chris knows what he’s doing and is very professional and arrived earlier than original appointment time.

6/16/20 H. Delouche Virginia Beach

We really like Chris and would actually prefer him to be my tech when I need work done.

6/16/20 C. Pierson Virginia Beach

Tim was very polite and professional. He gave us simple instructions about our system and what to do next. We trust him.

6/16/20 R. Yack Portsmouth

Phillip and I talked for quite a bit yesterday. I definitely appreciated his company. His customer service is excellent and so is his work. He arrived earlier than expected and I appreciate your follow up courtesy call.

6/15/20 K. Clickner Virginia Beach

The tech did great. He did everything he said he was going to do and he also communicated with us throughout the visit.

6/15/20 C. McClenney Virginia Beach

Chris went out of his way for me. I just want to make sure I can keep him!

6/15/20 B. Moulse Chesapeake

Matthew was a great guy. I wish I could give him a hug but I couldn’t. He did a great job, very nice and informative. He did everything right. His is truly a Kellam guy.

6/15/20 P. Jenkins Virginia Beach

Michael was awesome! He figured out what the real problem was. After fixing the problem, he let me flush my toilet and run my hot water to confirm that the problem was fixed.

6/15/20 J. Keeler Virginia Beach

Gage was absolutely great. He did great on the maintenance job. I look forward to seeing Gage again.

6/14/20 A. Gallagher Virginia Beach

Very Pleased. Dean was excellent with taking my call and scheduling a priority appointment when my AC went on the fritz…and my home was extremely hot..he was very thorough with explaining my AC options… and we decided on a new unit…the installers were on time and also very good and professional with the install process…the new ac system is working great and cooled down my home quickly. I would definitely recommend. Thank you!

6/14/20 A. Gallagher Virginia Beach

Very Pleased. Dean was excellent with taking my call and scheduling a priority appointment when my AC went on the fritz…and my home was extremely hot..he was very thorough with explaining my AC options… and we decided on a new unit…the installers were on time and also very good and professional with the install process…the new ac system is working great and cooled down my home quickly. I would definitely recommend. Thank you!

6/12/20 C. Griffith Virginia Beach

We just had tech, Gerald out, he was really good and we wanted to give him kudos. He’s a keeper.

6/12/20 C. Griffith Virginia Beach

We just had tech, Gerald out, he was really good and we wanted to give him kudos. He’s a keeper.

6/12/20 T. Pearsall Virginia Beach

He was polite and considerate given the current situation with the virus. He was very clean and wore a mask which mad me fell comfortable.

6/12/20 B. Maximini Virginia Beach

Matt was awesome. He educated me on the capacitor failing and showedmes on the meter what readings were on the capacitor. He was very kind and polite.

6/12/20 A. Weatherholt Virginia Beach

Everything seems to be working and he worked hard up and down, in and out.

6/12/20 B. Biehl Virginia Beach

Tim’s service was great. I would recommend him to anyone.

6/12/20 Mrs. McKown Virginia Beach

Dean is the best and a great guy. He knows what he’s doing!

6/12/20 J. Chavis Virginia Beach

Phillip is very well-trained. He took his time and was patient with me. I loved and appreciated him.

6/11/20 B. Goodman

Dear Sarah, Both Matt and Garrett, the techs who did the install were professional, courteous and capable. They ran into a problem here mid afternoon in that the unit specified was too large for the location. This involved the follow thru where another unit was substituted for the original. These men arrived around 8:30AM and did not leave until near 8:PM. They never complained although it was 92 degrees in the work area. Please be kind enough to pass this message on to their supervisor. They are a credit to your business.

6/10/20 G. Johnston Virginia Beach

We had the BEST service today from your company and Matt! To be serviced the same day at the beginning of your busy season I soooo appreciate! Matt was so nice and thorough not to mention so knowledgeable! He took his time with us and showed us what and why of our issues! Thank you so much and we are so appreciative to Matt!

6/10/20 J. Davis Virginia Beach

First Rate Customer Service! Kellam goes above and beyond to respond in a timely manner. Very satisfied with the office staff and the field techs.

6/10/20 E. Harris Virginia Beach

Very good on time service very professional and very neat.

6/9/20 R. Shen Virginia Beach

Very happy with service and responsiveness. I was happy with the quality of the work and they came on time when completed all the work as promised.

6/9/20 J. White Virginia Beach

Had our maintenance performed today and Gage was the best!

6/9/20 J. Taylor Knotts Island

I was so excited when I walked in my home and froze to death. I have never had a system that works that good! John, David and Chris Coffey were excellent.

6/9/20 T. Hood Chesapeake

Morgan is both professional and courteous! I appreciate his ability to do a great job and make the customer feel important. He always gives great advice and points out things that can improve usage. I trust Morgan and I trust his HVAC knowledge. Thank you for always doing your best Morgan!

6/9/20 B. Falkiewicz Virginia Beach

Great job! Replaced old air conditioner in a timely manner!

6/9/20 A. Lester Virginia Beach

Gage did a terrific job on my semi-annual system check – very thorough and kept me informed of what he was doing and seeing. Very friendly, knowledgeable and professional. Definitely would recommend Kellam Mechanical and Gage for great service. Thanks!

6/9/20 Judy W. Virginia Beach

Very nice young man, polite and knew how to communicate with customers. Knowledgeable and explained every thing. Thanks for excellent service.

6/6/20 P. Arnette Virginia Beach

I will definitely recommend!! I recommended to my daughter She used Kellam to replace her AC system and has absolutely 0 (zero) complaints!!

6/5/20 S. Renee Portsmouth

Mathew was amazing! I learned things about my HVAC system that I never knew! I was really worried about spending my next few days working from home while it was 90 degrees. He came out same day, assured me that it wouldn’t take days to finish & how to look out for signs in the future! He’s very knowledgeable, would 10/10 recommend!

6/5/50 S. Morris Virginia Beach

Richard is by far the best HVAC guy out there in Virginia Beach! We’ve had multiple issues over the past 10 years with other companies not fixing leaks thoroughly, over charging, arriving late, etc. Not Richard! Always arrives within the window and with a big smile! Call Kellam and ask specifically for Richard! You’ll be so pleased. 🙂

6/5/20 Virginia Beach

Always aim to please! Morgan is my annual service technician. He is friendly, honest and does great job!

6/4/20 B. Edwards Suffolk

Matthew Haines, Thank you for being professional and kind while you did service in our home. It was greatly appreciated. Thanks you,

6/4/20 G. Smith Virginia Beach

Thank you KM & the outstanding service performed on my AC system by Mr. Ahmed today 6/4/2020- this gentleman thoroughly the explained deficiencies and options for improving my outdated HVAC system – not to mention that their service prices are very respectable. I will continue to choose KM for all my needs. Thank you!

6/3/20 J. Carolino Virginia Beach

Very good and we’re satisfied. We had our unit installed not too long ago around mid May and we are very satisfied. I think the brand they used is much better than what we had before. They came as scheduled. They will be visiting us comes fall to check and make sure the heater runs well.

6/1/20 T. Sickell Virginia Beach

Dean Ahmed serviced both of my HVAC units. He was very professional and thorough. He made it a point to fully explain everything as he performed his work. Very impressed!

5/31/20 P. Barker Virginia Beach

Great company. Very very satisfied and Dean was great.

5/31/20 K. Garnes Virginia Beach

Matthew came out last week for our Spring check. He was great. Professional, knowledgeable and friendly. Ya’ll always hire the best. Thank you!

5/30/20 M. Curry Virginia Beach

Hi Sarah– Phillip Bridgmon did my install on Tuesday. He was courteous, prompt and quick, yet very professional. He is an excellent Kellam ambassador.


M. Curry

5/29/20 W. Muster Virginia Beach

Dean did a great job, it is now in good working order.

5/29/20 G. Cuddihy Virginia Beach

Everything is fixed, my lights are working and it’s like being in a new home.

5/29/20 D. Jellig Virginia Beach

Tim is a smart man and I look forward to using him in the future. He did a wonderful job this time around.

5/29/20 M. Mitchell Virginia Beach

I would love to have Richard disgnated as my technician. He was amazing and gave me a really positive experience.

5/29/20 T. Zorotrian Virginia beach

Very professional, excellent and Richard made us feel comfortable. We really enjoyed his work.

5/29/20 P. McCrory Virginia Beach

Tim was very polite and protective, he wore his safety gear and we certainly appreciate it.

5/28/20 Jay L. Virginia Beach

I was impressed with Gerald yesterday. I have mini-splits that Kellam installed and one of them starting dripping and I saw some mold. Gerald took it apart and cleaned it all. He is very customer oriented, extremely helpful and put forth the effort not for more money but because it was the right thing to do!

5/27/20 E. Lyons Virginia Beach

I would like to thank Morgan and Matt for taking care of a problem for me. Before they arrived, I was thinking that by the time they left that I would be thousands of dollars in debt for a new AC. Thanks to their professionalism and thoroughness, I was advised that the “fix” would be well short of needing a new system. Morgan is very personable, and he gained my trust right away. He is the one I wiil request for future service! Thank you, Morgan and Matt!!

5/26/20 Mike Loyd Virginia Beach

Morgan and Matt did a great job today with the annual check up of my HVAC unit. They were both very professional and did everything in a timely manner. In just a year, I have had Kellam work on some faulty piping and put in a new HVAC unit. Every member of their team has been great. If you are looking for quality service and professionalism, look no further!! Thank you to Morgan and Matt today for another job well done!!

5/24/20 H. Heysel Virginia Beach

Great work Chris. Chris did a fantastic job in getting our water heater replaced.

5/22/20 R. Markey Virginia Beach

Morgan has been taking care of my mini-split system for several years. He is always prompt, thoroughly checks my system and is always willing to help with other minor issues. I just had Morgan give me a second opinion on one of my older systems. He really spent time thoroughly checking that system. He recommended total system replacement. He gave me a great price, so I bought a new two ton system from Kellum. I have total trust in his recommendations. He is also a great person, and is always willing to help with any problems. Kellum Mechanical should pay him double both for his work and as an ambassador for Kellum Mechanical. I always ask for Morgan any time I need any service. Great job, great man.

5/21/20 C. Parker Virginia Beach

Great Service, Quick, Efficient, Competitive Pricing, and Very Nice. The gentlemen from Kellam did such a great job!!!

5/21/20 S. Grimes-Myers Virginia Beach

John did a great job & was very professional. See above statement. He was very knowledgeable & polite.

5/21/20 M. Daschbach Virginia Beach

Spring Maintenance was SUPER. Our technician, Richard did a SUPER job. He was on time, introduced himselft me and my wife. Had on the booties and went right to work. Checked all of our HVAC equipment and said everything was fine. Suggested getting a whole house air sanitizer/filter. We are considering. Thanks Richard.

5/20/19 R. Evaleigh Virginia Beach

Chris knocked out everything quickly and it is running great.

5/20/20 K. Boone Chesapeake

Gerald is amazing. He did a wonderful job and he is very professional. He is a good, honest guy.

5/20/20 B. Geraghty Norfolk

John is so polite, good work ethic and he is great. I love Kellam, but John is the best I have seen yet.

5/20/20 R. Neal Suffolk

The tech could not have done anything better.

5/20/20 S. Uroskie Virginia Beach

Kellam is the best. I never had anyone I did not like, but Morgan is great, thorough, very trustworthy and makes me feel comfortable.

5/20/20 Danny Byrd Virginia Beach

Quick response, professional friendly service and very affordable. John showed up right on tome and was very friendly. The experience from start to finish was a pleasure. I will use Kellam Mechanical for all my plumbing, electrical and heat/ac needs. Thank you.

5/19/20 M. Broderick Virginia Beach

I was very happy with your service and all the techs that came out and did my service. I am going to stick with us for all my services.

5/19/20 I. Jagodzinski Virginia Beach

Great inspection and system quote. Timely, affordable and personable.

5/19/20 S. Byrum Virginia Beach

There is nothing anyone could have done to make my experience better. I loved Damian and Khiry and I would recommend you to anyone.

5/18/20 R. Socha Virginia Beach

Morgan is a rock star. The crew was knowledgeable, professional, and expert. I highly recommend them.

5/16/20 Capt. Frey Virginia Beach

Semi annual HVAC & Plumbing Check ups. Good work by both technicians. Was happy with the air filtration and UV system installed.

5/14/20 R. Birdwell Virginia Beach

Outstanding service from a highly professional, knowledgeable and courteous technician. Top notch company with an outstanding reputation for providing excellent customer service. I would recommend them to anyone. Did an outstanding job replacing my water heater within one day of service call.

5/14/20 R. Corbell Portsmouth

Top Notch Master Electrician. We were having major electrical issues in our kitchen, which had been looked at by other electricians in the past six months. However, the issue persisted. We lost two major outlets in our kitchen that controlled not only small appliances, but our stove’s oven. Although the stove is gas, the oven is set by an electrical spark. We called Kellam when we could not reach our usual guy. What a fantastic decision it was! Kellam Mechanical sent us John Holdcroft, who was absolutely amazing. Came right in, identified the problem, and went right to work to take care of it. John was aware of the health issues, and came with face mask and shoe covers. He knew exactly what he was doing, and there were no wasted movements when he went to work on the problem. Happy to say we now have a completely working kitchen. John is truly a Master Electrician. He is professional, courteous, pleasant, and focused on his job. It was a pleasure to have met him, and we will definitely keep Kellam on speed dial for any future mishaps.

5/14/20 J. Doran Portsmouth

Installation of a new HVAC system. Kellam Mechanical has been servicing my HVAC system for over 5 years. I’ve needed a new system for several years. I recently had a new system installed. So far, I’m pleased. Also, the technicians have always been knowledgeable and professional. I will definitely, Tell’em Kellam!

5/14/20 Robert C. Portsmouth

Have been dealing with various electricians over the past few years, but have finally found one that puts all others to shame. After about six months with only half of our kitchen outlets working, we called Kellam Mechanical. They sent us Master Electrician, John Holdcroft, and believe me, he is a master at what he does. Professional, polite, courteous, and focused on doing his job. If you need any electrical work done, especially difficult jobs, you really need to call Kellam Mechanical. We now have them on speed dial.

5/13/20 S. Yakstis Virginia Beach

Tim did a fantastic job. Very thorough, very clean and neat. He was punctual, explained everything, he cleaned and he was just outstanding. I was delighted to have him as a technician.

5/11/20 B. Goodman Norfolk

Everyone did a great job and I am very happy your work and our new system.

5/8/20 Katherine Watcher Virginia Beach

Richard Barnes is a consummate professional, and I’m so very glad he is with Kellam! Richard performed my springtime service yesterday for my HVAC. He was extremely thorough and explained everything in terms that I (not a mechanical person) could understand. He also advised me how I could make the system perform more efficiently, but not high pressure …it was a very consultative approach. I just switched my service to Kellam, and I’m so very happy that did. Thanks again, Richard!

5/8/20 A. Soots Suffolk

The gentleman who installed our new water heater were amazing!! They were fixing a problem the previous owners had created as well as installing the new water heater! They were polite and made sure I had no questions before they recommend!! Will definitely continue to use them for our water heater and hvac system needs!

5/5/20 R. Gross Virginia Beach

Kellam went above and beyond what we expected. They took the time to do things right. Not only did they install the new equipment, they also checked the existing equipment and made repairs so the new system will work efficiently. They stayed as long as it took to make things right.

5/3/20 R. Garland Virginia Beach

Kellam Mechanical has taken care of our HVAC needs for several years. We love the service they provide. Other family members have become customers based on our recommendations. Prior to signing an annual contract, they had done a few projects for us. Each time they were responsive, pleasant to work with, educational and professional. The craftsmanship of the technicians is top notch. We have had the same technician conduct our bi-annual inspection for a few years now. Having owned a couple homes in the past this is an experience that is truly unique. We recommend them.

5/2/20 S. Miller Virginia Beach

Everyone I’ve dealt with has been first class. I’ve already recommended kellam mechanical to several people.

5/2/20 K. O’neil Virginia Beach

Regular spring maintenance checkup. They always take good care of us!

5/1/20 E. Martinson Virginia Beach

Thorough and timely service, and Morgan was extremely personable! Would recommend.

5/1/20 T. Brown Virginia Beach

Morgan was out today to service my geothermal system. As usual he was efficient and thorough. At my other property, he assessed my heat pump that had been blown off its mooring by a bad windstorm (it’s on the roof of a 4 story building). I had been told that I needed 2 lbs of R-22 by the original company that had been called by the condo management company. Morgan serviced the heat pump and its handler and both were fine. Thanks so much for the good news!

5/1/20 N. Newsome Virginia Beach

We are so happy with the service of Kellam Mechanical! They quickly respond and their professionalism is 5 star. We are customers for life and love our new HVAC system! Thank you!

5/1/20 J. Tholander Norfolk

Richard was absolutely perfect, professional and I was extremely impressed with his work and attitude. This was my first time using Kellam and I look forward to using all of your services and I already told my family about Kellam.

5/1/20 F. Blackman Chesapeake

We had Kellam install our heater about 3 years back. When we needed a new ac we did not think of anyone else. We have been treated so well throughout the years. We referred you to a good friend within the last week. My friend is now a Kellam customer. Have a happy national cookout in your driveway day tomorrow.

4/30/20 H. Phillips Virginia Beach

L.T. is a very nice man. He fixed the issue and it is running fine.

4/30/20 D. Jones Virginia Beach

The tech was good. he figured it out and explained the issue to me.

4/30/20 J. Stewart Virginia Beach

My appointment went very well. The tech changed the filter, was quiet and the kids even stayed asleep! He did a wonderful job.

4/30/20 S. Floyd Virginia Beach

The technician cleaned the clean really good. Thanks!

4/30/20 M. Pitts-Brown Virginia Beach

The tech had a great attitude and was very professional. He wore his booties, mask, gloves and rolled out the red carpet.

4/30/20 M. Williford Virginia Beach

Everything is great and running perfect.

4/30/20 H. Roberts Virginia Beach

Chris did an excellent job- Very knowledge and tidy. Definitely recommend Kellam and Chris.

4/29/20 Floyd III Virginia Beach

We are a repeat customer of Kellam Mechanical. On both occasions they exceeded our expectations with the friendliness of their customer service, the professionalism of their technicians, and the quality and comfortable cost, of the products they represent.

4/29/20 Floyd III Virginia Beach

We are a repeat customer of Kellam Mechanical. On both occasions they exceeded our expectations with the friendliness of their customer service, the professionalism of their technicians, and the quality and comfortable cost, of the products they represent.

4/28/20 M. Gutt Virginia Beach

Morgan was great. Prompt friendly service. Recommend. Buying years worth of filters for price of two . Love Kellam mechanical!

4/28/20 C. Laffey Knotts Island

Very satisfied with latest service. We’re very happy with the newly installed unit.

4/27/20 J. Brumley Virginia Beach

Excellent service. I reviewed once but perhaps it is still in cyberspace. Richard Barnes was one of the best techs that you all have sent to my house.. We reviewed a couple of things and one being a surge protector for my system. And living on Knotts Island and never know when your electricity flashes etc.. I decided I needed one. He was very courteous, sanitized everything he touched and was generally very considerate and efficient.

4/27/20 R. Reed Virginia Beach

I enjoyed John’s company and his workmanship. John took the time to be personable and have a conversation which was just as important as the work that was performed. I appreciate his excellent customer service and technical expertise.

4/26/20 R. Kephart Virginia Beach

Outstanding Service. I’ve been using Kellam Mechanical for my HVAC needs for about 8 years now and have always experience outstanding service. Their personnel are always friendly and professional. Highly recommend.

4/24/20 T. Kim-Kelly Virginia Beach

Every time we need them, we can count on them. Very professional. Specially Dean. He explained everything to my husband and did a very good job with our AC/Heater system. We definitely recommend them.

4/24/20 C. Aldis Virginia Beach

John and David showed up precisely when I was told they would arrive. They were friendly, courteous, professional, and took appropriate precautions with gloves, face masks and shoe covers. They laid out drop cloths to protect my rugs and floors in the areas they were working. It was a pleasure speaking with them while thy worked and they answered all the questions I had throughout the process. They installed two chandeliers and two ceiling fans on our 15 foot ceilings and their demeanor and professionalism were outstanding. Thanks for the excellent work!

4/24/20 F. Blackman Chesapeake

Surpassed Expectations. They seem to have found the perfect balance of, Great Customer Service, Quality Merchandise, and Fair Pricing.

4/24/20 S. Moffatt Virginia Beach

I am very happy with the service and extremely impressed with the ability to fit my unit in the space in the attic.

4/24/20 J. Godsey Virginia Beach

Everyone from the sales team to the service guys were amazing people. I felt comfortable with them in my home and around my children. Everyone gave me such wonderful service and thanks to everyone!

4/24/20 M. Loedel Virginia Beach

I got estimates from 3 different places. Kellam was not the lowest price but carried the best customer service. Rusty was great. The techs went above and beyond what the quote included with thorough and precise work. I also plan to contact you for my water heater needs.

4/24/20 L. Shaffer Virginia Beach

Guys did a great job and they are great people.

4/24/20 R. Hunter Virginia Beach

Ceiling fan installation. We are more than pleased with the service provided. Thank you for the fast response, ease of schedule changes, and professionalism by your technician.

4/24/20 T. Holston Virginia Beach

Jon Owens, install leader and his team did a marvelous job removing the old system, installing and adapting the new system to the quirky set-up from my old system. They spent 10+ hours here making sure everything was perfect. Couldn’t be happier!

4/23/20 E. Dale Virginia Beach

I appreciated how quick Kellam responded and got my ac running correctly.

4/22/20 M. Simmons Virginia Beach

L.T. is a fine young man, very personable and smart.

4/22/20 C. Anderson Virginia Beach

Tech was fast, polite and personable. We were pleased that he was wearing his mask.

4/22/20 J. Farrell Virginia Beach

I really appreciate you all coming out with the pandemic and everything going on. I love my new unit and how quiet it is. Thanks to all.

4/22/20 J. Barber Virginia Beach

The techs were awesome at respecting our house and keeping it nice and clean.

4/22/20 M. Ahlgrim Chesapeake

We are happy with the service and look forward to a long future with Kellam.

4/22/20 T. Nguyen Chesapeake

I am very happy with our service and Chris was extremely helpful and wonderful to work with. A 5 rating is not high enough, so I rate a 10!

4/22/20 I called Kellam Mechanical because I found that a pipe leading from my furnace to an output through my roof was disconnected. This is especially concerning since we have gas. I spoke with Ronnie (I believe) who was both personable and professional. After explaining the situation, she said someone would be out between the hours of 1:00 and 5:00. This turned out to be slightly incorrect information because the technician Morgan called before 1:00 and said he could be to my house in 10-15 minutes. When I asked Morgan if I should put my dogs up, he responded that he loves dogs and there was no need. Morgan was also personable and professional. He fixed the pipe, checked for additional leaks, petted my dogs and then sold me on a C02 detector, which he installed in about 5 minutes. I now have a Maintenance Agreement which provides a 24 (?) point inspection for my A/C Unit, Mini-Split and furnace twice a year, a C02 detector and company to recommend for anyone having A/C and/or Furnace issues. Lina Baker Virginia Beach

4/20/20 L. Cardon Virginia Beach

Terrance is the best. Kellam always gets job done in a timely manner.

4/20/20 B. Rowan Virginia Beach

Tech was on time and got everything running smoothly.

4/20/20 M. Montes Virginia Beach

We appreciate Kellam for calling to remind us of our maintenance appointment.

4/20/20 M. Thompson Virginia Beach

After the install the unit was noisy. Within two hours the techs were out here and the noise was fixed. It has been a great experience.

4/20/20 M. Clements Virginia Beach

Very professional, very nice and a great company!

4/20/20 J. Bainbridge Virginia Beach

A great experience! Fixed a hot water heater that another couldn’t get done. Thanks so much. A great experience from start to finish!

4/20/20 M. Trottier Virginia Beach

Service was wonderful! We had an issue with the inspection, but the techs were here within 20 minutes of the inspector leaving and took care of the problem quickly. Thank you for such great service.

4/20/20 K. Rayfield Virginia Beach

I just want to say how impressed I am with the professionalism of this company. From the very beginning and throughout the process the customer service has been outstanding. I knew before ever contacting the company that I needed a new HVAC unit. Consequently, I began researching local companies and various HVAC products and advice on what’s important, etc. I quickly determined that I needed a reputable company, who was not only competitive, but was an expert at installation and stood behind their product and their install. It was also during the COVID19 situation, which made me leery of having anyone in my home who wasn’t mindful of necessary precautions. Kellam Mechanical checked all the boxes, as they say. I couldn’t be happier with my decision. Kellam Mechanical is top-notch and I would not hesitate to recommend them highly. A great experience…from start to finish. Thank you Kellam Mechanical!

4/17/20 F. Hughes Chesapeake

Chris was more though than we could ever expected. Kellam mechanical is in a class above the rest.

4/16/20 K. Cartino Virginia Beach

The company is great and always takes care of me.

4/16/20 R. Rickert Virginia Beach

New Installation by Kellam Mechanical! My crew was first class on the install and wifi thermostat set up… I highly recommend Kellam Mechanical; I have been w/ them for years…

4/15/20 Rick I. Suffolk

Morgan Bayse did an excellent job taking care of my HVAC equipment and my generator. Morgan was on time and was very professional. I highly recommend Kellam!

4/14/20 S. Rosado Virginia Beach

Company excellence. Having been a client of yours for over 14 years, I immediately called Morgan, one of your technicians (who is the best), when my upstairs AC wouldn’t turn on. Morgan arrived that very evening. Long story short, I needed to replace my 10 yr old AC unit. Two days later a new AC unit was installed. The cost was reasonable, the work was done with total professionalism by Damian and another fine young man. Everything was left clean and orderly, as if nothing had been going on. Thank you Kellem!!

4/14/20 J. Konikoff

The technician was amazing and he did a wonderful job.

4/14/20 M. Donohue Virginia Beach

L.T. was great and always performs the job quickly.

4/14/20 G. Baptist Virginia Beach

The tech was very informative. If I need more service, I will ask for Morgan.

4/14/20 J. Godsey Virginia Beach

Amazing customer service and quickness! Originally I had an appt for regularly scheduled maintenance. My technician took pictures and explain why I would benefit from a new system and what size I would need and explain (with pictures) of the issues my current ac handler and compressor we’re having. They did a new install and the installers were clean, professional and courteous. Would highly recommend Kellam to ANY of my family and friends!

4/11/20 P. Miller Chesapeake

Outstanding service. Technician was very knowlegeable and super couteous. His care and thoroughness were the best I’ve experienced.

4/8/20 H. Netter Virginia Beach

Great service! After 15 plus years, still reliable and a pleasure to work with. Thank you!

4/7/20 D. Sykes Virginia Beach

I really appreciate the fact that the tech wore a mask, gloves, and booties inside our home especially with big concerns of the virus going around. He a great job.

4/7/20 W. Maloney Virginia Beach

Everything went great. The technician was very knowledgeable and explained thoroughly.

4/7/20 R. O’loughlin Norfolk

Everything is running great at this point. LT always does an awesome job.

4/7/20 B. Goodman Virginia Beach

Richard does a wonderful job. I am Pleased with his work. He represents your company well.

4/7/20 Randolph Beales Virginia Beach

Sarah and Scott, I just want to let you know what a good job Morgan Bayse did for us. We had no heat, and he came out and not only diagnosed the problem but helped make sure that we got in touch with the gas company that had caused it. He then called me back that evening to make sure that the gas company (that had caused the problem) had gotten us back up and running before Morgan left Virginia Beach to drive to his home. Morgan takes a true interest in us as his customers. He has done a good job for us before, and he represents you and your business so well that I just had to contact you to tell you that.



Randolph Beales

4/6/20 C. Whittemore Virginia Beach

Great techs and great response time.

4/5/20 N. Carpino Virginia Beach

Been a long time customer. Kellam always took care of my issues. Great company to work with.

4/3/20 J. Naumovoski Norfolk

My family has used KM before and for the first time we signed up for their annual hvac maintenance service. I have been very pleased w/ their service in the past and was very impressed at their thoroughness in doing the hvac maintenance. I would highly recommend them for their professionalism, value but also their integrity.

4/3/20 J. B. Hernandez Virginia Beach

Called Kellam because I was having an issue with my furnace turning on with my AC active, it was blowing cool air in some rooms and warm in the rest. Was told they could have someone out the same day. Got a call from Richard Barnes who was polite and professional the whole time. He came out and was on time and checked out the system. He kept me up to date with everything he was doing and what he thought was wrong. I really appreciate Richard driving out to Norfolk to retrieve a switchboard for the furnace and bringing it back to install, all in the same day! I also really appreciate him troubleshooting the issue until he solved it. The work he did showed that he really cares about the customer and wanted to see it through. I will definitely call Kellam and ask for Richard in a heartbeat if I have any issues in the future.

4/2/20 J. Moran Virginia Beach

Outstanding. Please send the tech that service us last fall on our heating system. He was very good. Thank you…Jim Moran…A/C needs service 2020.

4/2/20 T. Mayo, Mayo Nationwide Agency Virginia Beach

HVAC at my office. I’ve been using Kellam Mechanical for 25 years. Kellam and their associates always do a great job! Thanks for talking care of us!

4/2/20 S. Magula Virginia Beach

Very good service plan. We are extremely pleased with the advice and service we have received under this program.

4/2/20 W. Bliss Portsmouth

I have enjoyed dealing with Kellam Mechanical. Customer service is outstanding. Keep up the OUTSTANDING work.

4/1/20 A. Trottier Virginia Beach

Kellam Mechanical have been servicing my old system for the last several years, very satisfied with thier level of service. Installers showed up on time, explained installation process, very professional and cleaned area before they left.

4/1/20 John B. Virginia Beach

My family and I have been using Kellam Mechanical as or HVAC provider since 2002. Yesterday we purchased 2 new, 2.5 ton, 16 SER air conditioning units from Kellam Mechanical. The price we paid was fair indeed. The installation crew showed up at my house precisely on time. They voluntarily put down drop cloths, donned protective booties and wore respirators during the installation. (This was greatly appreciated due to current events). The installation was done perfectly and very quickly. I would highly recommend Kellam Mechanical for any HVAC work you may require.

3/27/20 M. Osborne Virginia Beach

Morga is a very dedicated individual. I enjoyed having service our system.

3/27/20 J. Barber Virginia beach

Chris dropped by my house this morning (27 March 2020) exactly on time. Chris called me prior to his arrival to inform me that he was on his way. Chris was very friendly and very professional. Unfortunately, both of our outside air conditioners needed replacement. Chris was very patient and professionally explained that we could choose either an expensive repair on 12 year old units or for a little more money, we could purchase 2 new units that would have a 10 year warranty and be much more efficient. Chris explained to us the situation in a logical and polite manner. He described exactly how our old units had failed. At the end of his reasoning, my wife and I both agreed that his logic made sense. Chris then lead us through the process of choosing new units. At the end of the process, my wife and I felt very confidant that we had made the correct choice for us and we agreed to purchase 2 new units. We are very thankful that Chris lead us through the purchase process. We look forward to having Chris come back and service our new units for many years to come.

3/27/20 J. Brooks Virginia Beach

I was very impressed with the punctuality of the techs and L.T. gave me all the information I needed to make the purchase process easy. I appreciate that my warranty was already registered for my unit and I did not have to do that myself. Since the first time I ever needed any kind of service for anything Kellam Mechanical has always been there within the hour to help. I am very happy with the service and would not imagine having anyone other than us for his service. Thanks to everyone in all departments.

3/27/20 J. Allesandro Suffolk

Excellent service and great communication! Took their time explaining what needs to be done and why.

3/26/20 W. Curd Virginia Beach

Great techs! Chris C. has been an excellent tech! He made critical adjustments, and just installed a uv germ zapper.

3/26/20 M. Nelson Virginia Beach

The service was prompt, on the same day I called which was during the quarantine. Mike came promptly in the afternoon that I called about a leak in my water heater. He spent time trying to fix it but when he turned it back on, it was still leaking and so indicated that we needed a new water heater. I asked what he recommended and he said that the business had them so he came back the next morning and replaced the old one with the new one. This time it worked and we ended up with a much better quality water heater and discovered that we need to have it maintained by flushing it out every year since our well water is acidic. We now have hot water again and I am thankful for Kellam Mechanical and the service they provide. Mike is very knowledgeable, expedient and also very kind. Thank you for the service you provide.

3/24/20 E. Neill Virginia Beach

Gerald is always pleasant and always able to fix things.

3/23/20 G. Kelly Virginia Beach

Kellam Mechanical was wonderful. Very quick response. They shared pictures from under the house. Plus they did not mind my 2 dogs hanging around them. Morgan was our technician. He was friendly , knowledgeable and very helpful.

3/20/20 R. Browne Virginia Beach

Great service towards preserving customer trust conserving assets.

3/20/20 E. Libby Virginia Beach

K-M’s Tim Baker did a thorough job on my two systems, despite the poor weather. I look forward to having him back for future work.

3/19/20 R. Browne Virginia Beach

Great service towards preserving customer trust conserving assets.

3/19/20 B. Jones Suffolk

Great Work and Customer Service.

3/19/20 Greg H. Chesapeake

Highly Recommend Chris & The Install Crew For Anyone! Kellam Mechanical came out and inspected and cleaned my home’s air conditioning system. They had to replace one of them. Chris the technician who came out used to work for two previous companies and because I like Chris’s work I followed him to Kellam Mechanical. He is wonderful and trustworthy. He never tries to sell me things I do not need. He tells me exactly what I need to buy and why. He is always on time and respectfully explains everything and answers all of my questions. He goes above and beyond to make sure his services are perfection. Kellam Mechanical needs to hire more people like Chris!

3/19/20 J. Hall Norfolk

Electric issues. Thanks so much for helping us get power back out on our porches! Our landscape lights were out also! We are save with a weather proof outlet and lighting again! Kind and knowledgeable!

3/19/20 A. Trottier Virginia Beach

Yesterday Kellam Mechanical installed a new Ruud gas pack. The installation team of David and Neil did a great job. They arrived on time, informed me of what to expect and worked diligently till the job was completed. They always had the blue booties on whenever they had to come into the house and always announced their presence. David showed me how to operate the new thermostat, made sure the hot water heater was working, it had to be turned off during the installation process, and answered any questions we had. The new unit installation looks great, works great and the the team of David and Neil made sure that the area was completely cleaned up before they left. David and Neil were very professional and my wife and I are very pleased with the results.

3/18/20 J. Carbone Virginia Beach

I have been a customer of Kellam Mechanical for several years. I use their seasonal maintenance contract to keep my HVAC system working at top performance. I have always received outstanding customer service from Kellam Their employees are professional, courteous and always do a great job. I would recommend them to any one.

3/18/20 A. Reisinger Virginia Beach

Great Service, I’m a happy customer! I have been a happy, satisfied customer of Kellam Mechanical for four years. We have a service contract with them, and I couldn’t be more pleased. They keep my heating and air running smoothly. They always show up on time and they clean up before they leave. I highly recommend this great company. I also need to mention, when I call, I am treated very well. You can rely on their service and you can’t say that about many companies.

3/18/20 B. Shaughnessy Virginia Beach

Chris Blake was professional & had our problem fixed in no time. Will definitely ask for him again.

3/18/20 Jim C. Virginia Beach

I have been a customer of Kellam for several years. I use the their annual maintenance contract t to keep my HVAC in top working order. I have always received the best possible work from them. They are superior in all respects. If you have not already, then contact them and give them a chance to do work for you. You will be very satisfied.

3/16/20 J. Etheridge Virginia Beach

Excellent! Excellent! I had hot water heater issues, I called several companies before calling Kellam Mechanical. i was told that I would have to go on their waiting list until the middle of the following week, I could not go without hot water in my home for 5-6 days so I continued to google for other Certified Gas contractors when I came across Kellam Mechanical. The receptionist was very nice and well versed in the areas of their business, she took all of my information and to my delight a Technician was dispatched to my residence within two hours not 5-6 hours. Upon the technician’s (Morgan B.) arrival I was greeted professionally as he patiently listened to my concerns, he assured me that he would diagnose my problem and would give me options for any repairs that may be needed. My problem was resolved within 30 minutes of his arrival. He also explained a few maintenance inspection plans that his company offered, I happily purchased their yearly plumbing inspection plan. I also would not hesitate to use this company again shall the need arise as well as recommend them to family, friends and neighbors that need plumbing or HVAC services. Thanks again Kellam Mechanical!

3/16/20 S. Kennedy Virginia Beach

Your crew cleaned up better than most so thanks your for doing a professional job. I am happy to recommend you to anyone.

3/16/20 H. Pak Virginia Beach

Everything was fantastic!

3/16/2 J. Souza Virginia Beach

The service was excellent!

3/16/20 G. Hazlett Chesapeake

Chris/Blake and the install team were awesome! I have followed Chris in his multiple HVAC stops and only use him; it is very important to find someone you can trust and tell you what you need vice upselling items. Blake and the install team were on time, pleasant and completed the install when they said they would, thanks again to Chris/Blake/the team.

3/12/20 A. Menefee Chesapeake

They we really nice guys and very knowledgeable. I really enjoyed them!

3/12/20 A. Menefee Chesapeake

It’s a company that I love and trust. Plus Morgan the tech has never lead me wrong and I trust him completely. They we really nice guys and very knowledgable. I really enjoyed them!

3/12/20 J. Sneller Virginia Beach

I have been using Kellam Mechanical for years and I cannot say enough good things about your company! I do want to give kudos to Richard who came out today to do my semi annual HVAC check up. Richard was AMAZING…professional, kind, knowledgeable and just such a pleasure to work with….thank you again Richard!

3/12/20 J. Sneller Virginia Beach

I love Kellam! I have been using Kellam Mechanical for years and I cannot say enough good things about them! Richard just left and he was AMAZING…professional, kind, knowledgeable and just such a pleasure to work with!

3/11/20 J. Flagg Virginia Beach

Richard and Gage were very polite and professional. Great job on spring Hvac tune up! Thank you again. Side note, my dogs loved them

4/10/20 J. Phelps Virginia Beach

Morgan came to my rental property today to do the 6 month maintenance on our unit. He was on time, very professional, and very informative. A burnt wire was noticed and replaced. He called me as I asked (I am the homeowner) and discussed the outcome of the maintenance with me. My tenant also specified that he was very nice. I have been with Kellam since 2016 and I have nothing but good to say! Thank you Morgan for your assistance today! You are an asset to the company. 🙂

3/10/20 D. Granger Virginia Beach

Excellent! We’ve had a maintenance contract with Kellam Mechanical for three or four years now. I don’t even have to call them. They call me on a regular basis to initiate a wellness check. When I have had problems or needed repair, they’ve sent someone right out. They’re always prompt. They always answer my questions. I’ve never had any issues with Kellam Mechanical. I do have one recommendation. To facilitate online bill payment, it would be helpful to have Kellam assign customer identification numbers. That would make me feel more certain that my check had been received and recorded correctly. Otherwise, five stars for Kellam Mechanical! I highly recommend them.

3/7/20 L. Donaldson Norfolk

New customer. Had a great experience. Put in trouble call for a HVAC unit that was not working. The response was fast and communication was good. Morgan was our service technician and he was very professional. He thoroughly explained everything and fixed the problem. We will use Kellum again!

3/7/20 W. Harrell Norfolk

The Kellam team recently installed an AC system in our older home. Rusty Bailey came to our home to size up and estimate the job. He was knowledgable, helpful, and attuned to our desires and needs. We were impressed with the options he offered and more impressed in the reasonable cost that he calculated for us. He raised our expectations but those high expectations were exceeded by the considerate manner and the competent, clean, and quiet work done by the installation team. We could not be any happier with every aspect of our experience with the Kellam team!

3/6/20 B. Harrell Norfolk


I’m writing to express thanks to you and your workers for the excellent job done recently with our home AC installation. Rusty Bailey was the first face-to-face contact we had, and he was polite, punctual, and gave my wife, Debi, and I a competent and comprehensive presentation of prices and equipment features.  He listened to our questions and clearly answered them. He also remained a responsive contact person for us throughout the installation process, that did have a significant challenge with our discovery of asbestos in the air handler location. Our job, due to the need for asbestos abatement, took place in two stages, with three workers involved: Blake and Garrett, for the first, and Matthew and Garrett for the second.  All three were polite and very respectful toward us.  They worked efficiently and were of minimal disturbance to us.  We were delighted with the care they took in covering our carpeting with plastic.  They also took time to brief us on the operation essentials of or new system.  When they left, there was no trace of their having been with us, except for the AC system they installed, with which we are extremely satisfied, and the pleasant recollection of their kind and considerate visitation. And you, Scott, we also heartily commend.  Your workers reflect the fine work ethic, the personable manner, and the practical competence that you have instilled in them and maintain with them. Keep up the good work!

Gratefully yours,

B. Harrell

3/6/20 G. Hall Virginia Beach

John and Gage did a great job installing our new chandelier and very knowledgeable and professional. Thank you!!

3/5/20 B. Moore Virginia Beach

I have known tech, Richard for a while and he is a great guy!

3/5/20 H. Bensley Virginia Beach

The tech was very thorough and took his time.

3/5/20 H. Burroughs Virginia Beach

Everything went well and we thank you very much for the service.

3/5/20 C. Robinson Virginia Beach

Morgan Bayse (service technician) for Kellam Mechanical represents your company in a great fashion- Exceeded Expectations!!!

3/3/20 E. Langhorne Virginia Beach

The tech was awesome and I can’t say enough about all the guys who work for Kellam!

3/3/20 J. Borberg Virginia Beach

Good service. Another satisfied customer.

3/2/20 C. Lawrence Virginia Beach

The technicians are always very professional, knowledgeable and curtious. They always wear blue shoe covers to protect you dwelling floors upon entry from exiting from outside and I want to thank Mr. M. Bayse for adding a floor mat out my entrance door as a secondary measure of protection from keeping extra debris from entering my home. This shows great personal respect toward other people property. I highly recommend this technician to represent kellam Mechanical as employee of the month, great job.

2/27/20 H. Pak, Virginia Beach

I wish to take this opportunity to thanks for the excellent work HVAC performed and installed 2 System 2 and 5 Ton by Kellam Mechanical Inc. I would like to personally thanks all members of your professional team, Mr. Bailey and David and Crew members. Our families will stress free next so many years. Again, Job Well Done.

2/24/20, E. Roth Virginia Beach

Excellent customer care from Richard. Took care of thermostat issues. Good job Richard.

2/21/20 D. Zinnikas Virginia Beach

Great job installing a 240 line for my new EV.

2/18/20 P. Alberti Virginia Beach

Morgan was very efficient and thorough. He also took the extra time to help me understand the operation of my HVAC system.

2/17/20, M.Chancler Virginia Beach

I would highly recommend Kellam Mechanical. Our tech Chris has previously serviced the geothermal HVAC system and resolved a recent gas leak which required coordinating permits/inspections with the city. The entire team has been very responsive and courteous throughout the process. Great job!

2/17/20, A. Canlas Virginia Beach

Kellam mechanical has a very friendly and professional techs, I was satisfied and amaze on how Chris fixed my HVAC and thermostat problems. I would recommend him to anybody who needs repairs on their HVAC, plumbing, and even electrical systems. Thank you!

2/17/20, W. Paetz Virginia Beach

Outstanding service call. Up beat and positive person. Meticulous attention to detail to ensure our systems are always running at 100%.

2/15/20, Rick Fortune Virginia Beach

Professional service tech. Very knowledgeable and helpful. Answered all questions and made excellent recommendations. Thanks!

2/14/20 P. Jenkins, Virginia Beach

Tech answered my questions. Was polite and made sure everything was clean when he was done. I was pleased with the work.

2/13/20 J. Morgan, Virginia Beach

Fast, reliable, professional! Quick to take care of any of my concerns!

2/12/20 K. Zorotrain

Morgan Bayse was by far the best tech I’ve ever had service our house by Kellam. We’re getting ready to move into a new house next month and I’ll be sure to request him to service our HVAC, and plumbing.

2/11/20 Terry. Brown Virignia Beach

Tim was on time, very courteous and I am very happy.

2/11/20 P. O’Rork Virginia Beach

You folks are above and beyond the call of duty! Thank you.

2/11/20 M. Delmar Virginia Beach

My wife and I was very, very satisfied with the complete replacement of our central air and heating system. Punctual, on schedule. Quality, can’t be beat, big difference in the air circulation. Responsible, you bet. Value, outstanding…

2/10/20 C. Corso

Kellam was great & got Morgan out to us right away on a Saturday morning. Morgan was awesome. Polite & very efficient. He diagnosed the issue with our HVAC right away & fixed it immediately. We have our heat back! We highly recommend them.

2/9/20 A. Delux Virginia Beach

Kellam has been great. Prompt and knowledgeable. I’ve trusted them to work on my generator and other electrical projects in my home. If you are looking for good service look no further.

2/8/20 Martha M. Virginia Beach

Excellent service. Super friendly.

2/7/20 K. Moon, Virginia Beach

My Father has known & worked with Morgan B. for over 3 years now. He is ALWAYS there when needed without hesitation. More than this; his knowledge & honesty are priceless!’ In a world where customer service has gone to the wayside., he is an exemplary example of not only extraordinary customer service, but a bar that has been set to go above and beyond.

2/7/20 S. Morrison, Virginia Beach

Great job! Shelley in billing is extremely helpful!!!

2/6/20 M. MIciotto, Virginia Beach

As always, Morgan was friendly and professional. I love that we can joke with him and that we feel comfortable with him. I will request him, everytime I need something with Kellam. Again. Thank you!

2/6/20 B. Bruner, Virginia Beach

Morgan was very polite and helpful and not pushy.

2/6/20 Timothy H., Virginia Beach

Zia was top notch.

2/6/20 W. Turner, Virginia Beach

L.T. was very personably and explained everything. I am glad I went with Kellam.

2/6/20 J. Sims, Virginia Beach

Terrence did a good job and was very sweet.

2/5/20 A. Hatton, Virginia Beach

Wonderful team. Marzia was extremely friendly and knowledgable. Thanks Kellam!!

2/5/20 N. Lipsey, Virginia Beach

Very impressed with the gentlemen who worked at my home. Covered their shoes and carpet. Left everything clean.

2/5/20 Charles F. Moon, Virginia Beach

I would highly recommend Morgan to anyone. He is punctual, efficient and courteous. Very knowledgeable and honest. A good guy.

2/5/20 G. Horvath, Virginia Beach

Dean was very personable and the service was great.

2/5/20 K. Holland, Virginia Beach

Perfect service… Morgan and George know their stuff… very pleased to be part of the Kellam family.

2/4/20 K. Watkins, Suffolk

Morgan was the best as usual! Worth every penny just for the great customer service!! Thank you!

2/3/20 P. Wilson, Virginia Beach

The new system is outstanding! The guys were very professional and knowledgeable. They were in and out quicker than I thought they would be and everything was great.

2/3/20 J. Branich, Virginia Beach

The techs were very nice and considerate and worked very hard.

2/3/20 E. Sisco, Virginia Beach

The install was great.  The techs were professional and the guys cleaned everything up.

2/3/20 D. Deans, Virginia Beach

Everything is working great and I appreciate the techs being here.

2/3/20 J. Tarsovich, Virginia Beach

Morgan, the technician was very communicative and pleasantly willing to trouble shoot.

1/31/20 D.Kerns, Virginia Beach

I own multiple homes in Virginia Beach. It is so helpful to have a company be so on top of it. Your good service saves me money! Special shout out to Marzia Barnes. On time! Fast! Professional! And did more then she needed to in order to be helpful.

1/31/20 J. Beck, Virginia Beach

Kellam came out quickly after hours after we found a problem with our hot water heater. They were professional and returned the next day to finish the repair. Matthew, Garrett, Gage and Morgan were all very polite and efficient. We were very pleased with the customer service and quick repair!

1/30/20 L. Burton, Summit Construction, Chesapeake

After more than 10 years of Kellam service, I continue to be impressed with the knowledge, level of professionalism and service of their team. Morgan has provided excellent service for our HVAC,Atmox, and generator for the last several years! Thank You for the excellent service today!

1/30/20 J. Nardone, Virginia Beach

Was caring and meticulous. Job is not yet finished as of this writing.

1/24/20 Andy Wm A. Virginia Beach

Marzia Barnes performed my semiannual maintenance. She was very courteous, knowledgeable and professional. Everything was in its place no loose screws or empty holes and she recommended a free plumbing checkup for us. Keep up the good work Kellam.

1/22/20 B. Rowan, Virginia Beach

Morgan came out on very short notice to address a very puzzling issue. After looking over the whole system, he found the issue, a hardly noticeable problem that he easily fixed. We have been very pleased with his service on his visits out and are happy to recommend Kellam Mechanical.

1/21/20 G. Ross, Virginia Beach

Thorough. Friendly and knowledgeable. Fixed the problem at one visit.

1/16/20 C. Myers, Virginia Beach

She is very professional and did an outstanding job for us and your company.

1/16/20 G. Keasling, Virginia Beach

Mike C did a great job fixing my broken pipe. He was courteous, professional and very knowledgeable. I’d recommend him to anyone needing plumbing services. Keep up the good work.

1/15/20 M. Simpson, Portsmouth

Marcia is the greatest!!! She is very meticulous and always explains all details!!! Gonna really miss her…you rarely find people like her!!!

1/14/20 Joanne G Virginia Beach

Morgan and Gage came and inspected my gas heating system today. January 14 , 2020. I like the fact that they enter my home first by placing a doormat, then put on the blue boots. They are friendly, good manners and get right to work They explained everything about my heating unit and inspected the gas pipes leading to the heating unit. All is well and they’ll be back in the spring. Plus, I like the way Kellam’s dispatcher’s stay in contact with me. It’s a five star service.

1/13/20 P. Pi, Norfolk

We had our HVAC system replaced. Everything went smoothly. The technicians were great, they explained what they were doing and were very clean and neat.

1/10/20 T. Wasenius, Virginia Beach

Kellam has been great and has always provided A+ service for my family. Today we had the pleasure of meeting Marzia. She did an outstanding job and was very thorough with her work. We truly appreciate her dedication.

1/8/20 R. Stanislaus, Virginia Beach

Morgan Bayse has been serving my hvac unit for over a year now always takes care of my unit and always respects my home . Thank you morgan.

10/23/19 C. Shepherd, Norfolk

Russell Duncan from Kellam Mechanical was excellent. He called first, arrived on time, was courteous, professional, and efficient. I could not have received better service. Craig Shepherd

10/03/19 K. Leonard, Virginia Beach

Highly recommend this company. Their friendly staff is always so accommodating and provide great customer service. Very knowledgeable technicians. We are especially fond of Morgan and always request him. He is very knowledgeable and his attention to providing the best customer service is above and beyond. We are committed Kellam Mechanical customers.

6/7/19 J. Anderson, Virginia Beach

Came as soon as I called He was on time very polite and honest.

5/11/19 M. Proffitt Chesapeake

Professional team of workers, delivered a clean and professional looking job. you could tell they were craftsmen of their trade and took pride in their work. As a VP of Facilities for a National Retailer with over 15K locations I do not scorecard easily, Kellam Mechanical exceeded my expectation.

8/23/18 J. Maule Virginia Beach

New installation equipment gave me peace of mind. Techs are friendly, knowledgeable, proficient and trustworthy. I would recommend.

Youngasiandood A. 10/7/17 Virginia Beach

Michael G. is an excellent NATE technician, that I would recommend for emergency service calls! Tell ’em Kellam!

earthyguy132 5/11/13 Virginia Beach

With the most recent hot spell, my ac quit on me. Go figure. I heard, from some friends, to call Kellam Mechanical. I had tried a couple other companies and was all but pleased. I called Kellam, and within a few hours they had a technician at my house. Tommy, was very professional and diagnosed the problem very quickly. From start to finish, Kellam was a pleasant company to work with. Will be doing more business with them.

baker1186 6/29/2009 Virginia Beach

It’s not often these days you find contractors you can trust. Kellam’s been taking care of our HVAC needs for years and I’ve recommended them to dozens of friends. Their people are so nice and friendly you’ll let them work in your home when you’re not even there saving you time and money, I do!