Tell ‘em Kellam is part of the Kellam Mechanical culture. It represents prideful customer service and technical workmanship. People who have a positive experience tend to share it with others in their lives…family, friends, neighbors and coworkers. Referrals are the highest form of flattery and we welcome them. Testimonials are especially strong when they come from someone we know and trust. We place a large emphasis on delivering excellence to inspire our clients to “Tell ‘em Kellam”. How do we that? We represent professionalism through our courteous call takers, act with consideration for our client’s busy lives when scheduling, timely dispatch highly trained technicians who respectfully interact with clients, dress our technicians in clean uniforms, arrive in lettered vans and perform quality system repairs and replacements. Success for Kellam Mechanical is measured when we hear our clients “Tell ‘em Kellam”. When that happens we know we delivered comfort.
Society has embraced social media over the past few years and it has become the norm for consumers to refer to review sites to profile a business which influence purchases. In fact, surveys uncovered that 90% of consumers are influenced by online reviews. Those who have taken the time to post positive reviews have been inspired based on their expectations being met and frequently exceeded. Our testimonials and reviews speak for themselves and we appreciate the Kellam Mechanical staff that inspired our loyal clients to share their experiences. We even have a Tell ‘em Kellam referral program to show our gratitude for those who “Tell ‘em Kellam.
WebsiteTestimonial: June 2011
“Thank yous” to both of you, Sarah and Scott, for taking a personal interest in the lives of your customers. I can’t remember any other company that we do business with that takes such interest in their clients. Best wishes for a continuing successful business!!!
Bill and Judy C., Va. Beach residents
Superpages Review: August 19th, 2014
I highly recommend Kellam Mechanical for your heating, cooling and electrical needs. I just recently had my annual maintenance inspection and Jerry W. was very professional and knowledgeable when it came to explaining the process and answering questions about the best filters to use. His efficiency was a breath of fresh air in the hectic world we live in. Thank you to Jerry and the Kellam Mechanical team for taking care of my heating and cooling needs!
Tamela Hood, Chesapeake resident
Google Review: 12/13/14
Kellam Mechanical has been servicing my HVAC systems for 10 years. They have been most professional throughout these years. My most recent dealings have been with their technician, Jerry Wagner. Jerry is always friendly, courteous and thorough during his review of my system. He always discusses with me at the conclusion exactly how my system is working. It is his concern for making sure I am content as a customer that has caused me to ask Kellam Mechanical for Jerry to always be the technician that comes to service my units. Thank you Kellam Mechanical and Jerry Wagner for always making the maintenance of my heating and air conditioning a very pleasant experience.
Joe Riddick, Va. Beach resident
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