More Reviews

1/31/20

I have been dealing with Kellam Mechanical for about 5 years now and they never disappoint. Morgan is my tech pretty regularly and always is courteous and keeps me updated. Today on my scheduled service check up he informed me of a recall on my outdoor unit surge protector. This is the type of service I receive from them constantly and I love having them on my side. Thanks Morgan and thanks Kellam

P. Glenn

Virginia Beach

1/31/20

We will be using you whenever we need to.

G. Nichols

Chesapeake

1/31/20

Both Shaun and Dean were courteous and I was very happy with both of them.

A. Cohen

Virginia Beach

1/30/20

Morgan And Gage arrived on time and were very expedient in installing my photo Max. No fuss no muss no problems. Their expertise in installing the item was very evident.

Kenny Viohl

Virginia Beach

1/30/20

Kellam has been our go to for all things HVAC since buying our house. We had them replace an old HVAC last year and have been so happy with the new one. Marzia was our technician today for seasonal maintenance and we couldn’t be happier with the quality of work and attention to detail she performed on our system. Thank you Marzia and Kellam Mechanical!

C. Curet

Virginia Beach

1/30/20Gerald is very polite and I would like to use him again.

B. Renica

Virginia Beach

1/30/20Zia did a great inspection of units. Shaun and Dean were great and I really liked the fact that the techs were working in the basement and covered the floor from the front door to the basement.

Bill B.

Virginia Beach

1/29/20Mike did a good job and gave great recommnedations.

C. Womble

Virginia Beach

1/28/20Having had Kellam perform all our HVAC services for many years, we’ve always been very satisfied with the quality of their technicians and their work. Staff are always polite and responsive, our maintenance visit yesterday by Morgan was no exception. Thanks. D. Green

Virginia Beach

1/28/20Marzia was friendly, businesslike and appeared quite competent. She spent almost two hours going over our inside and outside units. We are confident that we are in good hands with Kellam.

G. Birkhead

Virginia Beach

1/27/20Thank you John H of Kellam Mechnical for the very neat and difficult electrical work. The new motion dusk to dawn flood lights make our house nicer an safer.

Arthur Garner

Virginia Beach

1/27/20Zia was out today to perform annual maintenance on my mini-split. She was very knowledgeable and super courteous! Always have great service from Kellam! Much appreciated. Happy customer!

M. Wheeler

Virginia Beach

1/25/20Just had a water heater replaced. Attic installation. Extremely professional job. Neat and clean. Great company. Online and phone communication was quick and responsive.

L. Richardson

Virginia Beach

1/25/20My heat was working when the serviceman came. They were understanding. I will definitely call in the future for any HVAC needs.

D. Yeatts

Virginia Beach

1/24/20A great experience from beginning to end. Chat was available and got a call back quickly. Scheduled appointment, tech called 30 minutes ahead so I didn’t have to take lots of time off work. Everyone was so courteous, responsive, empathic and genuinely interested in helping us resolve our issue. Shout outs to Rhonda, Morgan, Chris and Michelle. Very customer focused company! Thanks Kellam! I’ll tell ’em!C. Thorsell

Norfolk

1/24/20The reason I use Kellam is because you are responsive and professional.

Scott R.

Virginia Beach

1/23/20Excellent service.

S. Russotto

Virginia Beach

1/23/20Definitely a five star organization. Maintenance tech’s are very professional and knowledgeable of their craft. They are punctual and very proud to represent their company. They leave no stones unturned.

A. Dean

Virginia Beach

1/23/20Morgan came by to check on and clean our HVAC. He was super friendly and personable and would definitely recommend him to others.

E. Didio

Virginia Beach

1/23/20Truly exceptional experience.

D. Reader

Virginia Beach

1/23/20

Dean was a great representative of Kellam

T. Manning

Virginia Beach

1/23/20

Morgan was awesome and he even rolled our trash can back up to the house. He provides great customer service.

M. Dawe

Virginia Beach

1/22/20

Kellam Mechanical has always done it right. I can’t say enough about how thorough and polite the technicians are. For example, Tim Baker was sent to my Mother in laws house because she was having some heating issues. Kellam got us a same day appointment for her and they saw that we had a scheduled service visit coming up in a few days and we lived right down the street. They scheduled Tim to come by our house as well! Tim happily shared all of the details with what was needed at my mother in laws house and did the same while he was here checking our system. Too many times I have seen professional service members be in such a hurry that they will barely say anything. But, Tim took his time to ensure we were completely satisfied. Thank you Kellam (especially Tim) for the continued wonderful service.

Sincerely,

Robert and Joni Tallman

Portsmouth

1/22/20

Awesome Service! Dean was informative without being pushy. Represents the company very well!

A. Mutts

Virginia Beach

1/22/20

Met Morgan at a condo that I have listed and is under contract today. Very pleased with his work ethic and time was not wasted.

C. Prustman

Virginia Beach

1/22/20

Kellam is awesome. The customer service is wonderful. Morgan was sick but came out anyway.

R. Mann

Norfolk

1/22/20

Russel and John were outstanding and very professional.

J. Youree

Norfolk

1/22/20

Mike did a great job, really professional and I could not have asked for better service.

R. Blow

Virginia Beach

1/21/20

Both Dean and Mike were punctual, courteous and knowledgeable. Dean and Mike did great jobs. when I need more work done I’d ask for them.

S. Imperial

Virginia Beach

1/21/20

Qualified Service tech. Service tech was knowledgeable, and efficient. Showed problem cause and explained necessary repair to gas furnace. Did have an issue as final invoice did not show full payment had been made. I made phone call to Kellam office and corrected invoice was emailed to me.

C. Johnson

Virginia Beach

1/21/20

Chris was very informative and an outstanding tech.

B. Lown

Virginia Beach

1/20/20

Scott Kellam and DJ, the Install Manager, were exceptional in assisting with my furnace problems. Service was quick and knowledgeable. DJ answered all my questions with through explanations. I would highly recommend Kellam for Mechanical concerns in your home. DJ deserves the Employee of the Month/s for his attention to details in our home concerns. I thank both Scott and DJ for they have done.

M. Caloggero

Virginia Beach

1/20/20

Mike was very kind and competent.

B. Fowke

Virginia Beach

1/19/20

Hello not quite sure where to start but I am very pleased that we chose Kellam after calling around we have truly enjoyed the experience of meeting Gerald he seems to be a very knowledgeable worker very professional a real people person. I normally would not take the time to do a review but I was very pleased with the service that we received and he is definitely a great representative for your company thank you

K. Sykes

Norfolk

1/17/20

Chris has been our service representative numerous times and we couldn’t be happier! He’s professional, extremely knowledgeable and helpful, and friendly!

K. Steeves

Virginia Beach

1/17/20

Always quality service and friendly technicians.

T. Snyder

Virginia Beach

1/17/20

Awesome experience!

D. Pate

Virginia Beach

1/17/20

Gerald is knowledgeable, friendly and efficient.

S. Kowalksi

Virginia Beach

1/17/20

Everything was fine and thanks to Scott, Sarah and Susan. I referred you all to a neighbor who is turning their home into a rental.

J. Barton

1/16/20

Russell was professional, friendly and thorough! Anyone who wants a well knowledged Electrician, that’s honest and straight to the point I recommend Russell.

A. Gust

Virginia Beach

1/16/20
Outstanding service! Honest, knowledgeable and very professional. Mr. Russell addressed the problem and fixed in no time!!

R. Tomaselli

Virginia Beach

1/16/20
I was very impressed with Tim and Russell. Both are really nice young men.

V. May

Virginia Beach

1/16/20
Terrence gave great service.

D. Rudiger

Virginia Beach

1/15/20
We noticed an issue with our air exchange during the night. I found Kellam Mechanical online and requested to be contacted for more information. At 0700 I received a phone call to answer any questions and was able to schedule an appointment for a technician to look at our unit that morning. Our technician, Chris, was not only on time but he was early which is amazingly refreshing. He was able to diagnose and repair our unit within a couple hours, including a trip to retrieve a part. He was highly knowledgeable and friendly. After fixing our air exchange unit he took the time to look at the outdoor unit with us. I look forward to Chris continuing our heating and air unit maintenance and would highly recommend this company for their fair prices, punctuality and Chris for his expertise!

W. Bryant

Virginia Beach

1/15/20
John was a really nice guy who knows his stuff.

R. Penland

Virginia Beach

1/14/20
Great company! Been using them for many years! I have been using them for nearly 15 years. They are great!

L. Deel

Virginia Beach

1/14/20
L.T. and Gage were awesome and did a really good job explaining everything to me.

S. Nelson

Virginia Beach

1/14/20
Zia was so friendly and helpful. She was very professional and made sure she went out of our way to make sure we were happy.

E. Mason

Virginia Beach

1/14/20
David M was very professional and did quality work!!

Chris S.

Virginia Beach

1/14/20
Our technician Marzia B was excellent! Went out of her way during a scheduled maintenance appointment to help with a few unexpected issues. Highly recommend.

A. Thompson

Virginia Beach

1/14/20
Tech was very helpful and I have taped John’s card to my electric panel so you will be my go to for electrical.

E. Roehm

Virginia Beach

1/13/20
The technician, Gerald, did an absolutely wonderful job. Not only was he extremely punctual, but proved to be remarkably knowledgeable and informed of things about my system no one else ever had before.

A. May

Virginia Beach

1/11/20

Kellam replaced my HVAC 6 years ago – I was exceptionally pleased with their customer service back then and continue to be today. I came home yesterday after a weeklong vacation to a house with no A/C. Morgan was at my house for an assessment less than an hour from when I made the call, and fewer than 24 hours later, I’m up and running again – and I’m cool! Kellam’s customer service – the sales department, the receptionist, and the tech (Morgan) – far exceeds any other vendor I’ve had in my home for installation or repair.

C. Thomann

Virginia Beach

1/11/20

Best service. Great service and everything. Am very thankful for all you do.

C. Pokorsky

Virginia Beach

1/10/20I liked Mike. He was great. Mike was a good plumber and a nice guy. Thanks,

J. Wilson

Virginia Beach

1/10/20

We simply couldn’t be happier with Gerald and the service he provides. We have used him for years for all of our maintenance and repair needs, and we trust him implicitly. (Even the kids adore him and love when he comes for our maintenance visits!) Thank you Kellam Mechanical, and thank you Gerald!

S. Groy

Virginia Beach

1/10/20

Wonderful as always.

M. Stewart

Virginia Beach

1/9/20

I liked working with Mike. He was great. Mikw was a good plumber and a nice guy .

Thanks,

J. Wilson

Virginia Beach

1/9/20

As always, Kellam did a great job. We needed some electrical work done. They came out quickly, took care of everything quickly, and the price was very fair.

C. Parker

Virginia Beach

1/9/20

We had Morgan come to our home to do some repair work after 2 other companies had previously been out and drug us through the mud. I was super thrilled that not only was he was to correct the issue we were having but was prompt and friendly as well. We would recommend Kellamto anyone based on his service. Thanks Morgan!

T. Hoyt

Virginia Beach

1/9/20

Kellam Mechanical just installed a HVAC system for my home, supper professional, clean, and fast. I could not be happier with the whole process. Great team of professionals, great HVAC service! Thanks LT and Kellam Mechanical!!

C. Soergel

Virginia Beach

1/8/20

Very satisfied. Good communication and efficient service.

J. Shields

Virginia Beach

1/7/20

I have been with Kellam Mechanical for sometime now. There customer service is top of the line and their technicians are well trained and knowledgeable.

T. Hatton

Virginia Beach

1/7/20

Very satisfied. Good communication and efficient service.

J. Shields

Virginia Beach

1/7/20

Great Service. Kellam replaced my furnace. The initial response to the problem was very fast and they accommodated my tight schedule for the actual replacement. Although the work was accomplished over the holidays and the installers were on time and worked very efficiently I would have appreciated a phone confirmation the day prior to the work being accomplished. Otherwise well done.

D. Rudolf

Virginia Beach

1/7/20

Chris did a great job, he went over all the information with me. Thanks!

J. Dozier

Virginia Beach

1/7/20

Dean has been great. He went over all the repair and replacement options.

P. Emilio

Virginia Beach

1/6/20

I would recommend you anytime. The guys went out of their way to change a small plate on my thermostat to a bigger one they had with them.

V. Whitt

Virginia Beach

1/6/20

The techs absolutely arrived on time and were extremely careful with cleanliness and the overall job was phenominal!

T. Mitchell

Virginia Beach

1/6/20

Top quality. Mike did a great job and I am very happy.

J. Carter

Virginia Beach

1/6/20

Kellam is always on time, professional. That is why I use you.

J. Perry

Virginia Beach

1/5/20

Great service. Shawn was so helpful and fixed my kitchen sink quickly, cleanly, and with a great personality. He was a star…in fact, 5 stars! 🙂 Thanks for the great work.

P. Jenkins

Virginia Beach

1/2/19

Techs were very professional and answered all my questions. I am very happy.

Amy, Finney Properties

Virginia Beach

12/31/19

Came home from vacation, only to have my power go out to the whole house. I called Kellam Mechanical the next morning, they were there in 1.5 hours, solved the problem, and also replaced 4 GFI receptacles that were bad. John, their tech, was extremely polite, helpful and knowledgeable; he solved the issue within 30 minutes of arriving – saved my freezer contents.
thank you Kellam Mechanical, service and fees were great and fair, I will certainly call on you again.J. WilliamsVirginia Beach

12/30/19

I’ve worked with other HVAC companies in the 20 years I’ve lived in Hampton Roads. Kellam is the best I’ve worked with in this time. Their service workers are very competent, pleasant and always explain things well and answer all my many questions. They have good advice for problems that arise in my systems. Recently I had my seasonal service check. The most recent service engineer I had, Tim Baker was prompt (even on the 2nd visit when he was going to be delayed he called and explained when he would get here), pleasant and great at explaining options for the item I needed to fix. I’d highly recommend Kellam!

S. Sayles

Norfolk

12/27/19

Scott and Sarah,

Thanks you for taking care of my old furnace. DJ and the technicians were very good. I also want to thank you both for the delicious Christmas dinner plate. Very good and thank you for your thoughtfulness.

M. Caloggero

Virginia Beach

12/26/19

I am very pleased with the service.

B. Christodonte

Virginia Beach

12/24/19

Friendly, helpful, and professional employees! I like Kellam Mechanical. They are a really good company. Their employees, whether techs or reps, are very well-trained, and they all comport themselves in a similar manner. That tells me that the company policy or company philosophy has customer service at its core. You know what kind of person is going to come out, or what kind of person you are going to be dealing with, which is a friendly, helpful, and professional individual! I highly recommend Kellam Mechanical!

L. Weinstein

Virginia Beach

12/24/19

They kept my system running!

K. Fairley

Virginia Beach

12/24/19

Terrence is very helpful and answered all of my questions.

B. Smaugh

Virginia Beach

12/23/19

I am very satisfied with all your customer service.

B. Sedel

Chesapeake

12/23/19

I am very, very satisfied with the tech and give him a 5 star rating. The visit was poppin and my daughter will be calling in to sign up for the USA maintenance plan.

F. Emilio

Virginia Beach

12/18/19

Great service from Morgan Bayse. Really friendly, polite and finished our service professionally and efficiently. We highly recommend Kellam Mechanical who have always been fantastic to us.

A. Goddard

Virginia Beach

12/18/19

Tech made me happy, he went above and beyond and I could not ask for anything more.

R. Amelon

Virginia Beach

12/16/19

I have used Kellam Mechanical on several occasions, and they have always done a great job for me. Their employees are nice people, and they show up on time, and they know what they are doing. They are the ones who originally installed my heating and air system for me, and I paid them an extra $250 for a policy that covered parts and labor for 10 years! That policy has paid off over the years! I really appreciate them offering that!

W. Anderson

Virginia Beach

12/16/19

Tech was super professional and very polite and we will recommend Kellam to everyone. Tech gets 10 stars for everything!

L. Hastings

Chesapeake

12/14/16

Repairman arrived quickly and all work was done well and competently. Was so happy he was able to easily fix the problem since we had lots of company for Thanksgiving in a day.

P. Coulson

Virginia Beach

12/13/19

Kellam is always great. Your people are well counseled and know how to handle things. I am extremely pleased.

S. Roznowski

Virginia Beach

12/13/19

Everything was great. Everyone at Kellam is always so professional and courteous.

C. Nabhan

Virginia Beach

12/13/19

I like the new system and the techs had it installed in no time.

C. Johnson

Virginia Beach

12/13/19

The install crew were super workers!

R. Carman

Virginia Beach

12/13/19

Techs are so polite and helpful. We are really pleased.

F. Rochevot

Virginia Beach

12/13/19

All of the techs are great. I am very happy.

T. Mitchell

Virginia Beach

12/12/19

I could not be happier with the response and knowledge of Morgan at Kellam Mechanical. As a Realtor I deal with a lot of contractors and I was very impressed today with the service…Thank you Morgan and Thank you Kellam Mechanical.

Kelly D.

Virginia Beach

12/12/19

Yes! Morgan is fantastic!

K. DiPasquale

Virginia Beach

12/12/19

Tech did an excellent job and explained everything.

M. Morris

Chesapeake

12/11/19

Chris is great, he does everything right the first time.

P. Mattke

Virginia Beach

12/10/19

When the one-man HVAC tech who serviced my home for many years was no longer reliable, I needed to choose another company. I “interviewed” Kellam along with two other HVAC businesses in the area. Morgan Bayse came to my home and was so impressive, his genuine concern and care for a customer as well as his expertise was evident. I also appreciated his respect for my home, wearing shoe coverings! I have been a customer for one year now; Morgan was just here to complete the heat inspection (I have both a heat pump and a gas boiler, he is knowledgeable about both systems). I have 5 gas appliances in my home and after our discussion, I realized I needed a carbon monoxide detector. Although Kellam’s unit is more costly than what I could buy at a big box or hardware store, the accuracy of detection is worth the price and peace of mind. Kellam has a fine young man and valuable employee in Morgan!

F. Johnson

Virginia Beach

12/7/19

I have used Kellam Mechanical to install and maintain my heat pump system. Recently I added their help for an electrical problem in my house. The technicians arrived the next day, quickly analyzed, then replaced the defective breaker. All of their people are great. I have NEVER had a problem with Kellam Mechanical.

R. Markey

Virginia Beach

12/7/19

My experience with Kellam was outstanding from the first call until Morgan Bayse arrived and solved my problem in a matter of minutes. His personality and professional manner was exactly what I was hoping for and I will be requesting his assignment to my account for the future services. I see why he gets such good reviews. Thanks for your prompt service.
Jim Pennington
Virginia Beach

12/6/19

Morgan, your service technician did an excellent job servicing my Trane Gas Furnace . He always does a great job servicing my AC/Heating system. Thank You, Kellam Mechanical!!!!!!!!!!!

T. Monaco

Virginia Beach

12/6/19

It has gone very well. Multiple problems caused by water have been resolve.

A. Garner

Virginia Beach

12/4/19

Customer service is always nice and respectable. They remember their clients. MORGAN AND TERRANCE are amazing! He is so detailed with is job and goes ABOVE AND BEYOND every time! (He had a trainee with him the most recent visit and I apologize I don’t remember the name and lost my sticky note – but he helped get the leak fixed without hesitation …. cough… unlike my home warranty company.) THANK YOU KELLAM! YOU ALL ARE AMAZING!

M. Samford

Virginia Beach

12/4/19

Kellam has been great every time I have an issue and techs are very polite.

M. Loyd

Virginia Beach

12/3/19

Tim was great and he was able to find the problem and fix it.

P. Upton

Virginia Beach

12/2/19

Your service is always great.

H. Honaker

Virginia Beach

12/2/19

The tech was amazing, he went above and beyond.

D. Cowan

Norfolk

12/2/19

I loved that the tech wore shoe booties in my house to protect my floors.

L. Smith

Virginia Beach

11/26/19

Perfect experience from top to bottom.

P. Harrington

Virginia Beach

11/26/19

Service is great and we are very happy and love the prompt service.

R. Carman

Virginia Beach

11/26/19

Kellam was very quick, professional and we are very satisfied.

S. Terni

Virginia Beach

11/26/19

Zia is the best. She taught me a few things, she really knows her stuff.

G. Williams

Norfolk

11/23/19

I wanted to express to you how much I appreciated Terrence B. He was here yesterday afternoon and found a leak on the gas regulator on the gas furance that was causing the gas leak in my attic. He did not have the part and could not fix it then. After he left I became worried about htat gas leak and if I was safe. I called the office after it closed, and he called me back. He understood and said he was on duty this weekend and if he could get the part he would call and come today. He did and I am so grateful. I really appreciat ehis professionalism, understanding of my worry, and promptness in replacing the part. You have a great employee in Terrrence B.

S. McIvor

Virginia Beach

11/22/19

Very thankful Kellam has been very helpful.

C. Pokorski

Virginia Beach

11/21/19

Kellam gives good value for what you pay.

A. Keno

Virginia Beach

11/21/19

Dean is excellent, he is a 10.

R. Freer

Virginia Beach

11/21/19

The tech was very friendly and easy to talk to.

A. Shipp

Virginia Beach

11/20/19

I give Zia a 10 rating, she was great.

S. Jones

Norfolk

11/20/19

Terrence did an excellent job and was a gentleman.

S. Miller

Virginia Beach

11/19/19

Morgan performed routine service on our HVAC equipment today. He arrived on time, was thorough, professional, and did a great job explaining everything he did. We have been using Kellam Mechanical for decades now and have never been disappointed. We highly recommend Morgan and Kellam Mechanical.

K. Evins

Knotts Island

11/18/19

My wife and I had Dean out to fix our heating system. He was so helpful in answering our questions and solved the problem quickly. I am so impressed with how Kellam Mech handled our problem. We think Dean is an incredible asset to your company. We will be mentioning this to our neighbors and friends.

R. Clyburn

Virginia Beach

11/15/19

I would like to give another review of my experience with Kellam Mechanical. My original review discussed Jerry Wagner. In recent years, Jerry has moved into a different position with the company and no longer does maintenance work. I have been using another employee by the name of Morgan Bayse. Once again, Morgan was in my home today, performing his semi-annual inspection of my system. Morgan has been in my home numerous times and has always treated me and my home with total respect and genuinely shows a true concern to make sure my system is functioning properly and that I am totally satisfied. Kellam Mechanical should be very proud to have Morgan Bayse as an employee. I am so satisfied with his performance, that when I have my inspections performed, I only ask for Morgan. Thank you Kellam Mechanical for both great service and great employees.

J. Riddick

Virginia Beach

11/14/19

They did a wonderful job. They were efficient, friendly yet professional and did a great job cleaning up.

C. Adler

Virginia Beach

11/14/19

Chris has been awesome! We have used Kellam for a number of repairs in our home and their work has been so thorough. Chris has helped to navigate all our options and truly gotten to the root of our HVAC issues. And if we need any follow up-Kellam always stands by their work. Highly recommended!

L. Hiyama

Norfolk

11/13/19

Morgan Bayes is the most helpful and knowledgeable tech at Kellam. He is so polite and friendly and goes above and beyond to make sure that everything is done to the highest standard. He is a big part of what makes us continued Kellam customers.

D. Roland

11/12/19

Mike is a really great technician. He is very trustworthy, dependable, and honest. He always explain things in terms that I could understand which made me very pleased. Over all we are very satisfied with the services we receive.

V. Snowden

Virginia Beach

11/12/19
Tech gave me an answer. Very thorough in finding the problems, explaining what my options were, and presenting the answers on what was next.

C. Carlson

Virginia Beach

11/5/19
Kellam was fast and affordable. We had a plumbing emergency and they didn’t hesitate. I would highly recommend anyone to call them. I know I will call them for plumbing or electrical needs.

K. Howard

Virginia Beach

11/5/19
Don’t have facebook or google account however feel free to publish. Having used another company for 42 years we have finally found the professional knowledge in Morgan Bayes that we have been looking for. Morgan was extremely personable, professional and as I said, knowledgeable about the problems we have been experiencing with our HVAC system. He explained each problem and what he could do to rectify it in terms which we could understand. A real pleasure to be around and gave us great confidence that we are finally going to be “warm” in the winter and “cool” in the summer! He rates a 10 plus in our book and we will ALWAYS request Morgan in the future when we call Kellam in the future. Kellam and Morgan are a real FIND!

M. Parsons

Virginia Beach

11/5/19

Great service. Service is complete and delivered on time.

J. Baker

Virginia Beach

11/5/19

Had a new furnace and mini-split system installed. The mechanics (Billy, Blake, Matt) were all friendly and professional. The office staff followed up with the permits and inspections in a timely manner. Also had some minor electrical work done and their electrician, Russell, was extremely efficient at accomplishing the tasks we requested of him.

M. Newcom

Norfolk

11/4/19

Overly pleased with the service I received from Marzia.She was very professional and very thorough in her inspection. She took the time to explain and show me the various issues which gave me a better understanding of my system.

B. Russell

Cheseapeake

11/1/19
The guys were fantastic and can’t speak more highly of them. They were polite, attentive and knew what they were doing.

E. Warranch

Virginia Beach

11/1/19
Rusty was very pleasant and easy to work with.

K. Lee

Virginia Beach

10/31/19
Morgan Bayse serviced my air and heat today. He amazed me with his skill and knowledge of the equipment. He was polite and great to talk to.

M. Harvey

Chesapeake

10/30/19
Awesome as Always! Josh Weathers was on time, polite and thorough! We highly recommend Kellam Mechanical!

D. Euman

Virginia Beach

10/30/19
Gerald was awesome, he did a good job. You should be very lucky to have him with our company.

E. Dickinson

Virginia Beach

10/30/19
Tim was a really nice technician, we felt very comfortable.

J. Perry

Virginia Beach

10/29/19

I use Kellam Mechanical for my maintaining my heating and ac units. I always ask for Morgan. He is friendly, honest,and has kept my units in top shape for at least 5 years now. We also installed a air cleaner/filter recommended by Morgan which has been a huge help with cleaning the air and keeping it smelling fresh( when i go upstairs I purposely “inhale” the smell of the air now its so pure!). Have 3 dogs and it has made huge difference. Morgan is the best, ask for him you wont regret:).

Sharon Smith

Virginia Beach

10/24/19

Gerald was there to service the home & everything seems to be working, all is well & we always trust your company.

C. Morrisette

Virginia Beach

10/24/19

Marzia was such a pleasure to have in our home, she was extremely nice & professional.

S. Casino

Chesapeake

10/22/19

Terrance did awesome job. I am very satisfied with the services I received especially being that I was referred by another satisfied customer. Also when I called the office I received great customer service from Ronni. she was very compassionate and understanding. Thank you all for making me a priority.

B. Mausolf

Virginia Beach

10/21/19

Josh was great as usual, he always services our home & we would like to keep it that way.

J. Phillips

Chesapeake

10/21/19

Always professional. The technician is professional and friendly. He always explains what he’s checking or fixing.

J. Simpson

Virginia Beach

10/19/19

Very happy w/the service on the office end as well as when the workmen come out. We have been very pleased with the work Kellam Mechanical has done for us in the past. Everyone is very pleasant. We like how things are explained to us as well!

L. Whitehurst

Virginia Beach

10/17/19

Mike C. provided an outstanding plumbing service call. He arrived on time, effectively diagnosed the problem and efficiently made the necessary repairs. He explained the problems as the repairs were in progress, showed me the parts that had failed, tested everything and cleaned up the area and disposed of the old parts before leaving. A first rate service call.

D. Foster

Virginia Beach

10/16/19

Morgan came out and did the Fall check of our heating system, Did an outstanding job, found a disconnected ground wire that was disconnected and fixed that as well as cleaned and inspected the system. Outstanding service Tech. Credit to the organization and one of the reasons we have been with Kellam Mechanical for many years. Hope to see him again in the spring. Thanks to the entire team.

B. Adams

Virginia Beach

10/16/19

The technician was a very nice. He was knowledgeable and he kept me informed. He was very thorough while completing our gas safety inspection.

J. Vail

Virginia Beach

10/16/19

I was overall pleased with the service your technician provided me. He was very thorough and informative on the status of my system.

B. Rowan

Virginia Beach

10/16/16

John and Billy installed a new hvac system in my house last weekend. Was happy they did it quickly on a Saturday so I didn’t have to take off work. They were diligent and thorough. Have used Kellam for years and will continue to do so in the future!

A. Skees

Virginia Beach

10/15/19

Thanks kallem mechanical. Special thanks for Dean Ahmed.

V. Cholakovi

Virginia Beach

10/14/19

Josh is really good with his customer service, he appreciates that he’s in the company. He would also like Josh to come out again next visit.

D. Spruill

Virginia Beach

10/14/19

Josh did our semi-annual maintenance this morning–continuing the good service and pleasant reception we have come to expect from Kellam over the years.

J. Lavier

Virginia Beach

10/12/19

I had a gas service check by Morgan Bayse and can’t say enough wonderful words about his professionalism and knowledge. He took time assessing my home, explained to me what he would look for and how he would check my gas appliances and hookups. He also installed CO Monitor that is better than anything I could get at local home improvement stores. He also educated me on generator and hot water heater options which are the next investments I’m researching. Morgan is a great asset to your organization.

C. Chory

Virginia Beach

10/11/19

Kellam Mechanical did a wonderful job this summer replacing our air conditioner unit. Damian and Khiry installed our unit, they made sure everything was secure, running properly and cleaned up the work area. I highly recommend them for your AC needs.

C. Techeira

Virginia Beach

10/10/19

Morgan was on time and very professional and though. Had a ride along (Tim), Tim was professional and handled himself very well. Did a great job on the outside unit, while Morgan took care of the inside unit to get the job done completely and allowing me to get to work with minimal delay. Both did an outstanding job.

B. Dohrmann

Norfolk

10/9/19

Great Service by the scheduler and Tech. Just wanted to give some kudos to your very personable scheduler who was able to find me a quick appt for the following day and also for the great tech, Morgan that came out to service. Morgan was knowledgeable, very friendly and seemed to care about his clients. Job well done!

J. Tarrant

Virginia Beach

10/9/19

Chris was very nice & respectful I give him the highest rating.

F. Bradberry

Virginia Beach

10/8/19

Great experience. Had generator installed. Very up front, honest and courteous staff. Would highly recommend.

T. Barton

Virginia Beach

10/7/19

Technician was professional and knowledgeable… answered all my questions

J. Swean

Virginia Beach

10/6/19

Kellam Mechanical is great! They are knowledgeable and educate the homeowner on opportunities to keep their systems operating.

C. Millspaugh

Virginia Beach

10/6/19

Annual Service. Always on time and do great work.

T. Snyder

Virginia Beach

10/6/19

New HVAC system. Dean was our specialist…he was very attentive to our needs and providing best recommendations and all options. Installation was done quickly and without interruption. New system is fantastic. The attention that the Kellam team provided was exceptional …we couldn’t be more pleased!

L. Ricks

Virginia Beach

10/6/19

Professional and Ethical. When my gas pack was condemned by another firm we called Kellam to get a second quote on replacing our unit. When Morgan arrived, I explained the situation and asked for the second quote. Before he proceeded with the replacement quote, he asked if it would be alright to examine the unit again. Long story short, he was able to keep my existing unit running and we are certainly grateful. When my service dates come around I ask for Morgan Bayse because he cares. My unit isn’t going to last forever and when it is time to replace it my wife and I will definitely use Kellam Mechanical.

M. Trotter

Virginia Beach

10/6/19

Very courteous and respectful of your home. Always on time and very courteous to us, the home owner. Each technician cleans up after himself and leaves no trace behind except a well running mini split unit. They’re out here twice a year for maintenance service which I would highly recommend you purchase for your unit. We are very satisfied with our mini splits and the service that Kellam provides.

L. Chreene

Virginia Beach

10/6/19

All five stars! Very satisfied.

M. Cerwonka

Virginia Beach

10/6/19

Summary is complete. Technicians are reliable, professional and knowledgeable!! Would not use any other company, just Kellam Mechanical.

H. Burrough

Virginia Beach

10/6/19

Always prompt, all employees are always very helpful.

A. Brandtner

Chesapeake

10/6/19

Always superb service. Always available to provide excellent service no matter the time of day.

J. James

Virginia Beach

10/6/19

Great Service. Marzia kept us informed about her arrival time. A quick trip around the equipment to make sure she knew all the equipment she would be servicing and she was off on the semi annual tune up. She took her time to clean each unit and tested everything. It was a refreshing experience to deal with someone that enjoyed her job and took pride in doing it well.

W. Paetz

Virginia Beach

10/4/19

Everything went well. Dean is a very knowledgeable technician.

J. Kanter

Virginia Beach

10/4/19

My visit with the technician was awesome. Thomas was very punctual. He came in found the issue with the gas smell and resolved it immediately

J. Perry

Virginia Beach

10/4/19

The technician came in found the issue we were having with the water heater repaired it and restored our hot water.

R. Ammons

Virginia Beach

10/3/19

Great customer service. Knowledgeable, curious, respectful Mechanical technicians.

C. Lawrence

Virginia Beach

10/3/19

Very professional. Remembered previous visit and discussion. Addressed my issue and saved me the trouble of getting batteries because they aren’t needed.

E. Neill

Virginia Beach

10/2/19

Very professional service!!

G. Simpson

Virginia Beach

10/2/19

Good service; on time and thorough. I have used Kellam Mechanical to service my heat and A/C systems for over 7 years. I have found them to be reliable and thorough.

K. Lowe

Virginia Beach

10/2/19

Very professional. Remembered previous visit and discussion. Addressed my issue and saved me the trouble of getting batteries because they aren’t needed.

A. Neill

Virginia Beach

10/2/19

Great local Family business. We have been with Kellam for years-great service, fair charges, definitely recommend!

J. Lavier

Virginia Beach

10/2/19

Great service and fantastic tech!!

G. Olmstead

Virginia Beach

10/2/19

Great knowledgeable professional service. The tech was very thorough and courteous! He took the time to explain what he was doing and what options were available if repairs were required. Glad i switched fo Kellam.

D. Rudolf

Virginia Beach

10/2/19

Professional fast and fair pricing. Calling a technician is kinda like going to the dentist except when you call Kellum. They were totally professional, quick and easy scheduling. Morgan and Russell were knowledgeable and very considerate of our home. Everything is working efficiently and safely. Could not have been more pleased.

A. Ewell

Virginia Beach

10/2/19

Professional consistent. Been very happy with office & technicians & work completed.

J. Green

Chesapeake

10/2/19

Great service. Great, reliable service!!!

S. Seim

Virginia Beach

10/2/19

Professional and informative. Great service.

C. Pokorski

Virginia Beach

10/2/19

Knowledgeable, talented and show up on time! Never disappointed with the service and the price! What more needs be said!

N. Doyle

Virginia Beach

10/2/19

The team at Kellam Mechanical are on time, efficient, and respectful of our home. We had our HVAC completely replaced and the installation was completed without any concerns or issues. A great company to do business with.

C. Vaa

Virginia Beach

10/1/19

Everything was great, no complaints. I would recommend Kellam.

J. Bartlett

Virginia Beach

10/1/19

All was daggone good and I am pleased with the install and with Rusty and his promptness.

M. Belanga

Virginia Beach

10/1/19

The technician did an awesome job in cleaning our system.

H. Leonard

Virginia Beach

10/1/19

Chris was very pleasant and answered all of our questions, he also explained everything so we could understand.

I. Mitsatsos

Virginia Beach

9/30/19

We have used Kellam Mechanical for many years for our HVAC needs. All of their employees have been professional, courteous and helpful. For the last few years Morgan has been doing our semi annual service. He is skilled and thorough, and keeps all three units running well. When someone asks, I always recommend Kellam.

S. Clarke

Virginia Beach

9/30/19

Really do appreciate Morgan and the great work he does.. Love Kellam Mechanical and their professional attitude.

B. Scellato

Virginia Beach

9/30/19

Chris is the man. Kellam customer service was great, and the emergency service was prompt on a Sunday night. My only complaint is now our house is too cold! Thanks Chris!

M. Keane

Virginia Beach

9/28/19

Worker was friendly and knowledgeable. Enjoy the annual maintenance service.

C. Alexander

Virginia Beach

9/28/19

I found this company from a recommended Google search. Even through I called for just a free quote and didnt get to have them perform the work because it was not needed at the moment. I had the very best customer experience from the time they answered my call until the guy came out to do our quote two days later. I would highly recommend this company to anyone. I will definitely be doing more business with them in the future. I customer friendly company in a industry were customers often are not treated the best. Thank you for being that Company for me!!!!

R. Kemp

Virginia Beach

9/27/19

Kellam replaced my HVAC 6 years ago – I was exceptionally pleased with their customer service back then and continue to be today. I came home yesterday after a weeklong vacation to a house with no A/C. Morgan was at my house for an assessment less than an hour from when I made the call, and fewer than 24 hours later, I’m up and running again – and I’m cool! Kellam’s customer service – the sales department, the receptionist, and the tech (Morgan) – far exceeds any other vendor I’ve had in my home for installation or repair.

C. Thomann

Virginia Beach

9/27/19

Terrence Bellamy did a wonderful job with the maintenance of our furnace and ac. Such a pleasant young man and cleaned all equipment with great detail. Thanks Terrence!

R. King

Virginia Beach

9/27/19

Dean did a terrific job in getting my hvac system repaired. The repair was less costly than expected. Dean gave me an awesome experience. Thank you for making me a priority.

J. Lombardo

Virginia Beach

9/27/19

Everything went well. Mike did a great job with getting my drain unclogged. He’s very professional and knowledgeable. Also thanks to your great customer service representative, Ronni for being professional and empathetic. She was concerned about my plumbing issues that I was experiencing she made sure that I was able to get serviced in a timely manner.

J. Roe

Virginia Beach

9/26/19

Terrence was a complete gentleman and knew exactly what he was doing. He gets a 5 star from me.

N. Carpino

Virginia Beach

9/26/19

Mike C. came out because we were having trouble with two of our toilets. While the replacement of the first one was perfect, I’m more impressed with the fact that instead of selling us a second toilet or performing an expensive repair he noticed that the contractor that initially installed it had left a lock nut loose and that it just needed tightening. Thanks Mike!

E. Myers

Virginia Beach

9/22/19

Knowledgeable and punctual and courteous.

E. Warranch

Virginia Beach

9/21/19

Timely and excellent service by the Kellam staff and the technician, Dean. Dean came to service my water heater on a Saturday morning, quickly diagnosed that the existing water tank had become corroded gave me a good price on a replacement tank and installed it quickly. From start to finish including running out to get the new tank the entire Job took two hours. Dean was great and personable. Could not be happier with their work.

N. Rahall

Virginia Beach

9/20/19

On Sept 14 placed a call regarding duct works, I didn’t expect someone would respond. I was very happy to receive a call back from Morgan. Not long after we talked he arrive at my residence. He introduced himself to me. I was very embarrassed, prior to entering the house he rolled this Red beautiful floor mat imprinted with #1 Rule. We discussed the issues regarding duct works, Morgan didn’t waste no time to crawl underneath the house. He explained to me that several of the supply lines need to be replaced. He advised me to call the office to schedule it. On Sept 16 I get it scheduled and two days later the work was completed. Morgan is a true professional, he performed his job above and beyond customer expectations. In addition he helped me obtained Financing thru Kellam Mechanical in order to be able to add something I really like to have the UVPhotoMax. My sincere thanks to Morgan for everything he have done to help me. Morgan deserves my strongest recommendation to be recognized. Well Done.

G. Tanner

Virginia Beach

9/19/19

Patrick called in advance, showed up on time, arrived in shoe covers, identified the problem, corrected the leak, showed his correction and went over the invoice in detail.

S. Raber

Virginia Beach

9/17/19

Everybody from Rusty to the install crew was straight forward and honest. They explained everything that was going on. They were very efficient and quick.

M. Higgins

Chesapeake

9/17/19

I am very happy with the installation and can I give a 6 rating out of 5? They got the job done in two days instead of 3 and cleaned up and did a great job.

D. Billingsley

Portsmouth

9/14/19

I have had a problem with my air conditioning for some time and nobody could figure out. I called Kellam Mechanical and their technician Thomas “LT” came over and diagnosed it. The next day Blake and John O arrived and repaired the problem. LT, Blake and John where professional, courteous and efficient. I use Kellam Mechanical for all my HVAC and highly recommend them.

Virginia Beach

9/13/19

Morgan was quick to respond to our call after-hours. He was extremely personable and professional. He quickly diagnosed the problem and fixed it. Another reason I love Kellam!

S. Sterling

Virginia Beach

9/5/19

The technician was very upfront professional and gave me great suggestions regarding my current plumbing. My new replacements look amazing.

M. Olives

Virginia Beach

9/5/19

Russell is a very professional technician who did a great job in getting our flood lights restored.

N. Hicks

Virginia Beach

9/5/19

Everything went great, the technician was very professional and knowledgeable. He completed thorough check for our plumbing. We certainly appreciate you all for being able to get someone out there in a timely manner.

C. Weil

Norfolk

9/5/19

I’ve used Kellam for several years. They are prompt and professional. They’ve allowed me manage rental property from 6 hours away. Without trust and confidence in them, I would not be able to do it. Morgan is excellent.

D. Clements

Virginia Beach

9/4/19

Huge thanks to Morgan for all his care and attention to keeping us cool this summer. He has been great about working until he solves the problem and he has even worked on July 4th! Thank you Morgan for all you do!

B. Bowden

Virginia Beach

9/4/19

The technician got our ac issues resolved. He arrive in a timely manner, was professional and efficient.

K. Brabant

Virginia Beach

9/4/19

We are always happy with the service we receive. Morgan is very knowledgeable and our system.

M. Fischer

Virginia Bech

9/4/19

Dean was really nice, walked us through everything so we understood.

A. Moler

Virginia Beach

9/4/19

Russell was very nice and communicated well with us through his steps with our electrical repairs. Morgan was absolutely amazing, 100% people person.

S. Ewell

Virginia Beach

9/3/19

L.T. was the sweetest ever, very professional and he even fixed my back screen door for me.

P. Johnson

Chesapeake

9/3/19

Morgan was absolutely amazing, great customer service.

G. Garbutt

Virginia Beach

9/3/19

The ac is great! I work on a tugboat out in the heat so it’s great to come home! Terrence is excellent and I enjoyed doing business with Kellam.

D. Mcilwee

Virginia Beach

9/3/19

Is 5 star as high as I can go? Matt and Khiry did a great job all the way through and deserve a 15 or a 20 rating! Rusty was also a very nice guy.

L. Lundy

Virginia Beach

9/2/19

Our AC went out on the Friday of Labor day weekend. I was sure we would be stuck until Tuesday any the earliest. I called anyway. Their answering service was very professional, Dean came Saturday, got the part on Saturday evening and had us up and rolling with AC on Sunday. Jessica and Dean took care of us and we couldn’t be more pleased.

K. Buttler

Norfolk

9/1/19

5 star/knows his stuff……taking VERY GOOD CARE of us for two yrs. Thx, Morgan.

T. Brock

Virginia Beach

9/1/19

Our first experience with Kellam Mechanical, and Josh Weathers made it a very satisfying one. He represents the company very well, and gave great service for the purpose of analyzing and evaluating and maintaining our two HVAC systems in our principal residence. He went about his work in a responsible and quiet manner, effected an unanticipated repair without any fuss, and completed the paperwork and the payment process without any complications or confusion. My son and I were particularly impressed with Josh’s answers to a few technical questions that we had as we observed him working. He was courteous and able to explain technical matters in a very “user-friendly” manner. All in all, a very satisfying experience with Josh Weathers and Kellam Mechanical.

D. Fickenscher

Virginia Beach

8/30/19

Morgan was great with my kid and gave him gloves to play with while he watched him work on the system.

D. Protsman

Suffolk

8/30/19

Pat was super nice and put our minds at ease with our plumbing issues.

A. Mckean

Virginia Beach

8/29/19

I called for power service issue and Morgan and BJ came the same afternoon. Both are very friendly, polite and courteous. BJ did great! Panel replaced and issue fixed on repair day. Thank you very much for your help!!

A. Katz

Virginia Beach

8/29/19

One of our office units went out this morning, and we called Kellam Mechanical. Morgan arrived and was able to quickly identify the issue, let us know what the problem was, and how much it was going to cost to fix it. He was very knowledgeable, friendly and professional. Best of all, he had our AC back up in running quickly. Great service!

B. Jackson, Obrien Advertising

Virginia Beach

8/28/19

The technician was very professional and knowledgeable. He addressed other concerns that we had been having with our unit. He was able to identify the issue and help us get that resolved immediately. Thank you for such great staff that represent your company well. We are very satisfied with the services you offer.

C. Vaughan

Virginia Beach

8/28/19

Everything went well with my service. The technician did a great job getting my ac restored.

B. Ruff

Virginia Beach

8/24/19

Had to call on a Saturday morning. I figured I’d have to wait a day or two, but Morgan was out by mid-day to find the problem. Friendly guy and always takes care of the problem in a timely manner.

C. Eyre

Virginia Beach

8/26/19

My upstairs A.C. went out and I called to have it looked at, and before I was off the phone, the downstairs unit was out too. Morgan showed up and I knew it was time to replace them so he helped me he’d it scheduled quickly and charged up the units so it would be comfortable in the house while I waited. He was fast, fair, and he even followed up with the right filters so I could make sure I was covered afterward. Great job, Morgan and Kellam! I will definitely spread the word! Thanks! Thomas Decker

T. Decker

Virginia Beach

8/24/19

Josh was thorough and respectful. Excellent job.

J. Leacock

Virginia Beach

8/23/19

Plumber, Mike was really great, respectful of me and my home and thorough. Although he could not resolve my plumbing ssue, he recommended a well specialist, which I appreciated.

G. Biemesderfer

Virginia Beach

8/22/19

I appreciated the fact that you made sure I was taken care of in an orderly fashion. When I had concerns George stepped in to ensure me that everything was going to be handled. Michael did a great job with keeping me informed throughout the process and making sure I understood what I was looking at as far as the repairs that were made to the plumbing issue.

Mrs. Thompson

Virginia Beach

8/22/19

Josh and Chris were polite and professional. Josh came in and did an excellent job cleaning my unit. Chris came by to help resolve the issue I was having with my thermostat. Both guys were very pleasurable to work with. I enjoy the service your company offers.

K. Lee

Chesapeake

8/21/19

Morgan did a excellent job and was very professional during the services provided. I will recommend kellam Mechanical for all future hvac services.

M. Parker

Virginia Beach

8/21/19

Had an issue with my air conditioner and called Kellam. They were extremely responsive, courteous and Morgan was very professional and a pleasure to deal with while correcting my issues. I certainly will call again and refer Kellam to friends and family.

Dennis Deans

Virginia Beach

8/20/19

The technician was great. Thanks to Russell. I appreciate the company for the follow up calls to make sure I was satisfied with the services.

D. Bower

Chesapeake

8/20/19

The technician was awesome. He was very efficient and got our ac unit back up and running in no time. We will certainly consider the USA saving agreement.

A. Kiernan

Virginia Beach

8/20/19

I am very satisfied with the services Kellam has given us for far. The technician was very professional and fixed my issue very quickly.

C. Carrington

Norfolk

8/19/19

There will not be enough space for me to post my review of the help I received from Kellam Service technician Gerald K. He arrived at my home to diagnose why my air handler was leaking. It had been installed in an interior closet many years ago and despite other work done (by other contractors in the past), no one has been able to locate the condensation drain outlet! Gerald went above and beyond: he went into two separate crawl spaces under my home, used his phone to video record where he suspected drain was emptying; he hoped to hear what could have been the sound of water/air after he used his tank. With much effort and diligence, he located and marked where the end of the drain was. I told him he was like a doctor and a detective! He was determined to solve the problem, and he did. I cannot express my pleasure in this young man’s effort to help out a homeowner who had only signed on with Kellam a few months ago. Well done, Gerald, and I hope to see YOU again when I next need help with my system!

F. Johnson

Virginia Beach

8/19/19

Chris was absolutely amazing, he knew what was wrong immediately and fixed it, we loved him.

K. Hammett

Virginia Beach

8/17/19

We chose Kellam mechanical to do a complete HVAC replacement in our house. We had some issues with our install that made our overall system not work properly. We were ready to chalk the install up to a loss and hire a different company to fix it. DJ the install manager was very patient and professional in convincing us to let Kellam fix the issue. They came through with flying colors, we are now very happy with the technical expertise and professionalism Kellam Mechanical displayed while working at our house. I highly recommend This company for residential HVAC work.

D. Johnson

Virginia Beach

8/16/19

Josh Weathers Polite, efficient fast. He rechecked all his work before he left.

B. Chalmers

Virginia Beach

8/16/19

I got several quotes from contractors for our new system. I quickly discovered, replacing hvac is confusing and expensive. Then Rusty Bailey came to my home. (on time by the way.) Explained everything perfectly, professionally and left me with a great impression. Rusty addressed the concerns I had; told me exactly what they could do and when it can happen. After reviewing the facts the choice was clear we wanted Kellam Mechanical to be our Hvac company. The work was completed quickly inside and outside the home with minimal disruption to us. Attention to detail was impressive. The installation crew was second to none. Very professional. Best of all we are comfortable again. It’s been a week now and our new system is easy to operate and keeps our home climate perfect. I will definitely recommend Kellam Mechanical to my friends and co workers. Honest Dependable Professional Competitive Thank you Rusty Bailey and David Miles.

C. Gray

Virginia Beach

8/16/19

I want to express my warmest THANK YOU to Kellam Mechanicals Technician Marzia Barnes for having the highest professionalisms I have experienced in serving my Air Conditioning unit. Marzia is a high asset to the Kellam Mechanical team. Not only did Marzia compete her task and did so by completely it from head to toe, she treated me as a real person with my concerns first and foremost. I have called the office and requested for Marzia to be my technician for as long as she continues to work with Kellam Mechanical. I know it’s her job to make sure good customer service is in mind, however Marzia went above and beyond her customer service duty. Not only do I have a GREAT technician i now have a new friend.. I hope this message with be shared with Marzia and I hope she gets a great job well done notice. Thank You Marzia, and thank you Kellam Mechanical for hiring such good quality people…look forward to continuing my business with Tell’em Kellam!!

N. Gilbert

Virginia Beach

8/14/19

Called Kellam mechanical to have my home generator looked at. I was so impressed with their responsiveness to my situation. Morgan came out to take a look. He was prompt, professional and a delight to work with. He got right down to business and had me up and running in no time saving me a lot of valuable time and money. He has definitely restored my faith in that there are still good, honest companies to work with out there! I will absolutely call Kellam Mechanical for any future HVAC, plumbing or generator need.

K Suter

Virginia Beach

8/14/19

The ac is working beautifully and we are so happy. The termperature is always exactly what we set it at. The old system used to run constantly and this one doesn’t.

P. Eaton

Virginia Beach

8/14/19

Everything was wonderful with my installation! They kept their booties on even when I told them they could take them off.

M. Meneses

Virginia Beach

8/14/19

Josh did my semi-annual service this morning and was very professional. I’d recommend him highly.

A. Harris

Virginia Beach

8/13/19

I have used Kellam Mechanical for more than 15 yrs and have several properties. Their service is courteous, thorough and on time. The only time I had an issue, I received a call from the owner, Scott Kellam. Problem solved!

E. Balcom

Virginia Beach

8/13/19

Morgan Bayse came out to service my ac Thst went out on me had it up and running less than a hour ! GREAT SERVICE.

D. Bailey

Virginia Beach

8/13/19

Josh was very polite. He called ahead of time and arrived on time. All the technicians that we have ever come in contact from Kellam has always represented the company well. Thank you for such great services.

D. McClarin

Virginia Beach

8/13/19

Dean did a very good job. He is a very knowledgeable, courteous and professional mechanic. Diagnosed the problem, repaired it and explained what was going on. Will definitely use Kellam Mechanical again! Thanks for keeping us comfortable!

J. Van Wyk

Virginia Beach

8/13/19

We have worked with many other heating/AC companies for our rental and personal properties, and no one compares to Kellam Mechanical. They are professional, customer-service oriented, and always gets the job done right. Their technician, Josh Weathers, is always responsive when we need help. He goes above and beyond to make sure that the job is taken care of quickly and correctly. We recommend Kellam Mechanical to everyone we know!

N. Bolling

Virginia Beach

8/12/19

Great service! Morgan and Mike were both very professional and polite. Highly recommend!

H. Rockwell

Virginia Beach

8/12/19

Gerald was absolutely great! Took care of everything within minutes.

M. Mostert

Virginia Beach

8/12/19

LT was so sweet and made us feel very comfortable, we would like him for future services.

R. Carmen

Virginia Beach

8/6/19

Mr. Weathers was very polite and did an excellent job of giving my A.C. unit a checkup.

8/6/19

Marzia was such a nice and professional young lady.

J. Bonney

Virginia Beach

8/6/19

Josh was very nice and professional and we are very satisfied with having him in our home.

N. Shane

Virginia Beach

8/6/19

Dean did a great job, he was in and out, very polite and courteous.

T. Greene

Virginia Beach

8/6/19

Chris was great. You always feel uneasy with such a big purchase, but Chris made us comfortable.

J. Bennett

Virginia Beach

8/5/19

Gerald was awesome, I really liked him and he is coming back in a few days to help me with my dryer vent.

G. Warren

Virginia Beach

8/2/19

We are thankful for the install crew. They were excellent and so was service tech, Chris Young.

N. Doncheva

8/2/19

The tech did a great job, I am pleased and they were in the attic on one of the hottest days. I am so glad I went with Kellam because I received horrible service from my home warranty company.

Nancy B.

Norfolk

8/2/19

We are super happy with everything. I appreciated the follow up and would definitely use Kellam again.

L. Colley

Virginia Beach

8/2/19

Gerald was great! fixed the problem with no issues, he left us feeling comfortable.

D. Lohrman

Virginia Beach

8/1/19

Dean did a excellent job in making sure we had ac before he left.

M. Bradley

Virginia Beach

7/31/19

I needed to arrange an estimate on completing plumbing and electrical work after a kitchen and bathroom remodel. I had been a yearly contract customer in the past at our old house with Kellam for as long as I could remember. I think nearly 19 years. We moved to downsize and may have mistakenly signed on with a different company. I called Kellam to get a second estimate on our work needed and they came out the same day as a courtesy due to my being an old long term customer. Service Technician Morgan Bayse quickly reminded me of why I’ve been with them for so long before. Friendly and thorough in looking at our issues. I’ll receive the Kellam estimate tomorrow but even before I receive it Morgan left me with a feeling of calm and I’m not so worried about the cost or resolution of the work needed. I am reminded of the integrity and friendliness of the company from my interaction with Morgan. My current company has left me with a lot of doubts with the contact I had with them so far, but I think I may be returning to Kellam beginning with this project. I wanted Kellam to know Morgan is a true asset to your company.

S. Borza

Virginia Beach

7/31/19

Had a bit of a misunderstanding regarding promises made, but other than that they did great work. We had a full setup changed out and a custom stand made to keep our outdoor condenser unit up away from dogs and dirt. Nice and sturdy, and they worked with us to get the most evident and powerful unit for what we could fit. AC work is never cheap, no matter what, but these guys did good work for what we paid. I’m still not used to how cold it gets now. We used to keep it set to 65 and stay burning up upstairs. Now it’s set to 70 and I’m freezing upstairs. We’re gonna be saving a ton of money thanks to these guys.

W. Miller

Virginia Beach

7/31/19

Chris was absolutely great, did a good job & everything works fine.

P. Meiggs

7/31/19

Thank you for a great job! William and Jeena say the system is cooling much more effectively than the old unit. I had reservations about doing business with a company that I had not had previous experience or personal recommendations. Your reviews on the web site were a deciding factor. Thank you.

Steve M.

Virginia Beach

7/31/19

I couldn’t be happier! I called and they were able to send a tech out the same day, his name was Morgan and he was amazing! Not only that, but they were able to completely replace the entire unit the very next morning. Morgan the tech added some coolant to my system to hold me over with some cool air until the next morning. Very please. Thank you kellem mechanical!!! Thank you Morgan! Super nice and helpful tech. Very knowledgeable.

J. Linville

Virginia Beach

7/31/19

Received annual seasonal service today by technician Josh Weathers. Very professional and courteous. Arrived on time and went straight to work and completed in a timely fashion. I hope to get Josh on future calls to Kellam.

D. Frost

Virginia Beach

7/29/19

I’ve worked with both LT and Morgan for repairs and maintenance to my HVAC units at my home. Both were very polite and easy to talk to, made sure I understood any issues or needs. LT performed maintenance and Morgan later saved the day, or weekend, when he came out late on a Friday to fix my unit when it stopped cooling the house and the temp inside was rising. Thanks Kellam!!

D. Protsman

Suffolk

7/27/19

Our ac went out, my husband called. Morgan came right out, very professional, very knowledgeable, friendly and efficient. Talked to my kids, pet the dog, and was in and out!!! Best part we have ac again!!! Thank you Morgan!! Keep up the great service!!!!

J. Madsen

Cheseapeake

7/25/19

We had an air conditioning issue while away on vacation the week of the 4th of July. On Tuesday of that week, our neighbor who was watching the animals in the house, informed us the AC was not working. Since I had used a different HVAC service in the past, I contacted them and scheduled a service call for Friday, the day after the 4th of July. We returned home early from our vacation as the house was too hot for the animals. On Friday, our scheduled technician from a competing company never showed even after contacting them late in the afternoon to make sure we were still on the schedule. On Saturday, I called several, well advertised HVAC companies, only to learn that they cater only to their “paid subscription” customers. They were good at taking down your information but none of them ever called back to assist. I then called Kellam and was pleasantly surprised to talk to an individual who listened to my concerns and had a technician who could assess my system later that morning. I was scheduled for 1100 to 1500 and Terrence arrived a few minutes after 1100. Terrence was quick to assess the issue with my AC and had this unit up and running in about 30 minutes time. While verifying the system, I spoke with Terrence about the trouble I had with coming up with a HVAC emergency repair company and how others had either not shown as scheduled or would not respond without being a subscribed customer. Terrence indicated he did not know of a time when Kellam did not at least assess a customers system the day the issue was called in. I will now place my trust in Kellam Mechanical for my HVAC needs. I was ready to throw in the towel until I contacted Kellam. Thanks to all that I had the pleasure of dealing with to correct my AC issue.

R. Rose

Virginia Beach

7/25/19

Everything went very well & we absolutely adore Chris.

D. Reader

Virginia Beach

7/24/19

Dean was absolutely amazing and would like him for future visits.

J. Falak

Virginia Beach

7/24/19

Great people, great, honest service!

D. Protzman

Suffolk

7/24/19

The technician is a very professional job. He got my system functioning great at this time. My children are happy so I am satisfied. Thank you for assisting us with our Hvac needs.

A. Newton

Virginia Beach

7/24/19

The technicians did a great job and get my unit back running.

B. Levalley

Virginia Beach

7/24/19

Thank you Kellam Mechanical for being able a to get technician dispatched to repair my Hvac unit . Gerald was very informative and knowledgeable. I saved more money than expected because I thought I would have to replace my old system.

J. Branich

Virginia Beach

7/24/19

I have am very thankful that Kellam was able to get a technician out to assist with my repair needs so that I am able to get my home sold. Patrick did an awesome job.

W. Reynolds

Chesapeake

7/24/19

On 7/21/19 we called Kellam Mechanical to come out to replace our thermostat, we had no A/C. The thermostat was “acting crazy”–it would read 57 degrees temperature in the house when it was actually in the 80’s then turn on Aux Heat. After shutting off the circuit breakers the thermostat temperature would reach into the 70’s so we could turn on the A/C for a few minutes. To make a long story short, Kellam said their tech would be out between `1:00 p.m. and 5:00 p.m. Other companies couldn’t give an approximate time. Morgan the technician was here before noon. He is the nicest person, extremely friendly and loves pets. He was very informative and knew what he was doing. We recommend Morgan and Kellam Mechanical.

L. Lundy

Virginia Beach

7/23/19

My AC unit stopped working last night. My husband called Kellam Mechanical, and within 1 hour Morgan arrived at our home. He identified the problem and repaired the issue for a reasonable price! Thank you to the woman who scheduled the appointment and Morgan for providing excellent customer service!

C. Carrington (Abdul Karreem)

Virginia Beach

7/23/19

The workers have always been excellent representatives of the company. They are kind, thoughtful and helpful. Thanks to Terrence and the install crew.

G. Davis

Virginia Beach

7/23/19

Service was fine before, during and after the installation and would recommend Kellam Mechanical to anyone.

M. Fleming

7/23/19

The system is amazing! It’s like night and day from what we had. We got more quotes than usual and really glad we went with Kellam.

Edward K

Virginia Beach

7/23/19

Morgan Bayse, Kellam Mechanical

July 22, 2019 during the heat wave my daughters AC went on the blink. My daughter called One Hour AC and was told they are too busy, and she would be put on a ‘standby list’, so much for the One Hour Service we all hear about. My daughter then called Kellam Mechanical and Morgan Bayse show’s up less than 30 minutes later, he’s friendly, and professionally informs you, then he goes right to work troubleshooting the system. He quickly discovers the issue and fixed it. Very informative and helpful, I will be passing his name and contact information around to my many friends. It is difficult at best in today’s society to come across honest and hard-working people, Kellam Mechanical is blessed to have Morgan Bayse.

Thanks, Pete Brennan

7/23/19

Great quality service and price.

E. Kennedy

Virginia Beach

7/22/19

Dean was such a sweetheart, and very happy to have ac now that I am bringing my mom home from surgery.

D. Palmisano

Virginia Beach

7/22/19

Morgan from Kellam Mechanical was amazing! It’s summer time, and I got off from work around 6pm only to find out my air conditioning wasn’t working. I called around to see if I would have any luck even scheduling a consultation during this busy season, I was so lucky to get a callback from Morgan within minutes of calling Kellam Mechanical’s number. I was immediately relieved to find out he was coming right away. I have a big family and not having to worry about spending even one night in a hot house was a huge relief! Morgan came over and in no time fixed my ac. He was thorough, informative, genuine and just based on my experience, I was more than happy to sign up for the yearly maintenance plan. I now don’t have to worry about any issues, knowing that they check it for me every year. So worth it, affordable and peace of mind. I’m keeping that business card on my fridge and I will always recommend this company and gentlemen!

Thank you sir!

J. Keegan

Virginia Beach

7/22/19

Morgan was friendly, efficient and very professional! ❤

B. Galang

Virginia Beach

7/22/19

Morgan our service tech was amazing, officiants, and great to work with!!! I highly recommend Kellam Mechanical, especially Morgan!

W. Webb

Virginia Beach

7/20/19

Morgan was very helpful, knowledgeable, and understanding. Came out and fixed the problems with our generator.

C. Shaw

Virginia Beach

7/19/19

Morgan just left after completing his service in a timely, professional and courteous manner.

J. Ballas

Virginia Beach

7/19/19

Marzia was so sweet and I feel she went above & beyond.

M. Oberst

Virginia Beach

7/19/19

I am very satisfied with the technicians hard work. Thanks to Kellam customer service team members Markieta and Ronni for the hard work put in to help locate the parts needed. You all came out and made sure my ac unit was restored. Thank you for your assistance.

W. Ford

Virginia Beach

7/18/19

Everything went well. Thank you for having a technician available to take of my needs.

B. Miller

Virginia Beach

7/18/19

Lt was very knowledgeable. He did a great job in replacing my attic fan. I am very satisfied with the completion of the work.

R. Frey

Virginia Beach

7/18/19

The technician was professional and efficient. She did a great job in getting my system cleaned.

A. Host

Virginia Beach

7/18/19

I really like Pat. He is very patient and knew what he was doing. He came in found the issue and got everything taken care of in a timely manner.

J. Ames

Virginia Beach

7/17/19

Same day service. Morgan was very friendly and polite. Very nice guy.

M. Miciotto

Virginia Beach

7/16/19

We had a issue that no one wanted to fix early this summer but Kellam Mechanical was willing and easily did. Our duct work had a huge tear in it and more than half of it needed to be replaced. We had several people come out to give us quotes and most, if not all, never called us back. I get it, it’s crappy work and it’s hott. We then tried to go through our home warranty company. After paying our deposit and having a company come out to stand us up on 95+ days in May, we decided to front the bill and call a well known company that we knew would have little odds of standing up us. That’s when i turned to Kellam Mechanical. They came out same day to give us a quote. Chris, our technician, came out and gave us an honest and affordable quote (lets be real, duct work in the summer is not cheap nor is it easy work for these guys to do) that we couldn’t refuse. We booked with Chris before he even left and decided to get the service plan as well, since we just bought the house and it’s our first summer to maintenance the machine. The following week Chris was able to come out and replace the duct work for us and was even friendly to talk to. It’s been about a month since we have replaced the duct work and i’ve purposely waited this long to write a review to see how well our electricity bill would hold up. We went from $400 to about $200 ( finally a normal bill!!!) in mid summer keeping our AC on 73!! We’ve never been able to do this even with 80 degree weather outside. So yes, Kellam gets 5 stars in our book and we’re also really glad we got our service plan. As far as the service we had done, I’m so sorry that i forgot the gentleman that came but he was also amazing. He got our machine running great and even installed some fancy thing that shuts the machine off if it were to flood or the run off over flowed (I dont speak AC so my technical terms are probably wrong). Anywho, we are VERY happy so far with our services from them and continue to refer them to our family and friends.

Michelle G.

Virginia Beach

7/16/19

Marzia did our semi annual inspection. She did a thorough job and explained everything in detail. Great job Zia!

E. Hite

Virginia Beach

7/15/19

Kellam Mechanical has amazing customer service and punctual response time. I called them on one of the hottest days yet this summer and a technician arrived within two hours. Other companies had told me it would be a week or more before they could come out! The technician was very professional and I was impressed by his knowledge and willingness to thoroughly explain the problem and repair process. I would highly recommend this company for all your HVAC needs!

K. Monty

7/15/19

Morgan always goes above and beyond to solve our problems. He has worked on July 4 and made special trips when our system went down! No matter the situation, he is always pleasant and efficient. Thank you Morgan!

B. Bowden

Virginia Beach

7/12/19

Gerald was amazing, very knowledgeable and it was one of the best service calls I ever experienced. I appreciate Gerald’s hard work and effort.

L. Crosby

Norfolk

7/12/19

Marzia did such a wonderful job & was very pleasant.

K. Kowalksi

Virginia Beach

7/12/19

Mike did such an amazing job, he went above and beyond to even stay after to make sure they system was running correctly.

K. Simmons

Virginia Beach

7/11/19

I had the most amazing experience. My husband is underway, and my AC blacked out. I have 2 small children. I called at about 9pm, was returned with a call from a tech walking me through. The very next morning Chris C. Came out and did the maintenance. He was honest, professional and friendly. He eased my fears and even talked to my dad. He will be servicing our house from now on and I can’t recommend Kellam enough. Thank you for treating me like family!

H. Beauchamp

Virginia Beach

7/10/19

The technician was very considerate and he did exactly what was expected of him.

G. Reaves

Virginia Beach

7/10/19

L.T. was very professional. He arrived on time and was very informative. L.T. answered questions about my unit that I had never known. Thank you so much for your great service at Kellam and I look forward to working with you all in the future.

K. Hitt

Norfolk

7/10/19

The technician did a great job with getting our HVAC system restored. Overall, Gerald did a great job.

J. Hernandez

Virginia Beach

7/9/19

Had a scheduled service appointment yesterday. Was extremely impressed with the rep, Marzia, who came. Had previously been told that I needed some items to ensure that my systems worked safely and properly but didn’t really understand the importance. Marzia not only explained in detail but took pictures and showed me why items were necessary. It was explained so that I clearly understood. She was great!

P. Moore

Virginia Beach

7/8/19

My air conditioning system ceased to work pre-dawn hours yesterday. My formerly contracted company informed me they could come a day and half later. Gerald was at my house about 2-3 hrs after I called Kellam. He had the system repaired within an hour. He was knowledgeable and insightful and just absolutely took care of the job. I even signed a maintenance contract with Kellam. Can’t tell you how happy I am with them right now!

C. Jeffers

Chesapeake

7/8/19

I just got serviced and Morgan was the technician. He was very knowledgeable, kept me in the loop, and was able to fix the problem. This is why I keep coming back to Kellam Mechanical!

A. Gitalado

Portsmouth

7/4/19

My appointment went very well. We currently have ac coming thru both units. Thank you so much for making us a priority.

D. Wilson

Virginia Beach

7/7/19

Morgan Bayse was very professional and kind. Answered all our questions and made everything possible to fix our AC in one of the hottest day of the year. He came early on a Saturday, ordered the variable speed blower motor and get it at the same day late night. Came back next day and made my AC work again. Totally recommend his services.

G. Lima

Chesapeake

7/3/19

Pat was outstanding! He reviewed every detail of the pricing process and explained the entire procedure supplying an instant quote and sent it in real time to our email. He and Frank were on time, courteous and swift in the water heater install. They brought our water heating infrastructure into this century with needed upgrades that will not only insure better functionality, but safety, as well! Another amazing, professional experience with the Kellam Mechanical team! Thanks everyone!

T. Harrington

Virginia Beach

7/1/19

I am writing about the experience I had with Chris Coffey. To say nothing less than it was amazing. About a month ago, my AC stopped working. I reached out to another HVAC company and for one long month struggled with sub par expertise and professionalism. I would call and set up an appointment, be told a generic time and be told they would call 30 minutes before the other company would arrive at my home which they never did. They came out three times and never identified the problem but continued to bill me and diagnose the system to which they could not find the problem. Everything Changed when I called Kellam and Chris. The same day I called, he came out. Called exactly 30 minutes before he arrived. Within in literally minutes of arriving, he identified the problem and presented three different options to get it fixed. It was amazing to have someone working to fix the problem, not just bill me and guess what the problem was. Chris went above and beyond in every way. He communicated, explained, and worked with me to find a solution to my AC problem. The team that installed our new unit did a wonderful job. My wife was impressed on how polite, efficient, friendly, and detailed they preformed the work. My wife has already passed on the Kellam name to a co-worker who is having AC issues with her home. My wife and I can’t thank Chris enough for his help and professionalism. We know from now on, for any HVAC issues we will call Kellam and Chris. 12+ stars from our family!

L. Bunning

Virginia Beach

7/1/19

Morgan was great and we love him.

J. Georgetti

Virginia Beach

6/29/19

Marzia Barnes is courteous and thorough. So much so that we have have asked that she be assigned to service our equipment when necessary.

L. Cobb

Virginia Beach

6/28/19

Morgan is the best! Very professional always!! I will keep coming back! Thank you!

K. Watkins

Suffolk

6/27/19

Pat and Frank are amazing! They were on time, kept everything neat and clean and fixed a real mess with my water heater. They were very thorough and did a phenomenal. We have been so satisfied with everything Kellam has ever done to include plumbing, HVAC and a duct install.

S.Yakstis

Virginia Beach

6/26/19

Thank to the team who installed our new unit at 821 gammon road- more importantly thank you for providing window units while our AC was out- – by the way looks amazing.

A. Cleek

Virginia Beach

6/26/19

I am happy that Kellam could get me scheduled and had the technician available the same day I called in.

M. Martin

Suffolk

6/26/19

Terrance always does a wonderful job and my dog loves him.

B. Schuepach

Virginia Beach

6/26/19

Everything is cool now and unit is up and running great.

P. Craig

Virginia Beach

6/26/19

The technician did a excellent job. He kept me informed of the process and he offered great recommendations.

M. Herning

Virginia Beach

6/26/19

I was glad that you were able to accommodate my needs by giving me an earlier appointment for seasonal maintenance. The technician did a great job.

M. Goldner

Virginia Beach

6/26/19

The electrician was very professional and got our lights restored very quickly.

Center for Restorative and Implant Dentistry

Virginia Beach

6/26/19

L.T. was our tech and that dude is the man! Nice guy, really professional.

B.

Virginia Beach

6/25/19

Our electrician fell through last minute so we called Kellam and Brian was able to come out the next day not only did he knock everything out , he went above and beyond. he worked the entire time he was there. it was 90 degrees outside and he had a great attitude even after having to go in the crawl and attic multiple times. hes a great honest guy who did an amazing job and saved my entire remodel . we will absolutely be calling Kellam again and requesting Brian. Thanks Brian for all your hard work.. we all got a kick out of seeing his multiple ice packs he carried around Haha!!

K. Walsh

Virginia Beach

6/24/19

Terrance always does a wonderful job and my dogs love him.

E. Joslin

Norfolk

6/24/19

Marzia was very pleasant I could tell she really cared about doing a good job.

C. Cowling

Virginia Beach

6/22/19

Had Morgan come to our house this Saturday morning to service our AC unit and could not be happier. As with all Kellam techs he was friendly, professional, and knowledgeable. He got things fixed in maybe 30 minutes. Morgan answered all our questions and gave us some helpful information on our HVAC system. He was great with kids and our dog. He was awesome. Highly recommend Kellam and Morgan for any HVAC or other issues.

C. Crickard

Virginia Beach

6/21/19

I am very happy and very cool. I have to bump the ac up a few degrees from my old system as it is much nicer and cooler than the old one.

B. Summers

Virginia Beach

6/21/19

Definitely a 5 out of 5 score! I called Friday, Chris Young came right out and the new system was installed on Monday. I needed filters and they were delivered right to me.

M. Macfarland

Virginia Beach

6/20/19

The technician was great. He came in and found my issue and also saved me more money than expected. I greatly appreciate Kellam for having such great techs who are knowledgeable.

D. Valdes

Virginia Beach

6/20/19

The technician was very professional. He wore shoe booties entering my home. He also laid the red carpet down to greet me. Mike handled everything well. I could not have gotten any better service. Also, Curtis did such a great job, it was about to storm very hard and he was still determined to finish. Great service.

V. Caudill

Virginia Beach

6/20/19

The technician did a great job in resolving my issue with my HVAC unit.

E. Uwejeyan

Chesapeake

6/19/19

It is always a pleasure having Kellam service our home.

B. McGarrett

Virginia Beach

6/18/19

I am very satisfied with the relocation. Everything looks great and professional. I certainly thank Kellam for handling my needs with my HVAC system.

W. Eley

Norfolk

6/18/19

Tech was awesome as usual and found the problem within 5 minutes of being there.

D. Nelson

Virginia Beach

6/14/19

Kellam Mechanical, specifically Gerald was the technician, repaired my AC unit this week. Not only did Kellam send Gerald the night I called them to inquire when they could come and diagnose the issue, Gerald came the following morning to do the repair. Gerald could not have been kinder to deal with, accommodating, and knowledgeable! Due to his customer service and technical skills, I will continue to be using Kellam Mechanical in the future.

A. Recker

Virginia Beach

6/11/19

Morgan did an outstanding job, my unit had a leak and he found it fixed it and my A/C is up and working again, he was also very friendly, I will be telling all my friends, to call for their A/C problems.

T. Ontiveros

Virginia Beach

6/10/19

I could not be happier with the response and knowledge of Morgan at Kellam Mechanical. As a Realtor I deal with a lot of contractors and I was very impressed today with the service…Thank you Morgan and Thank you Kellam Mechanical.

Kelly D.

Virginia Beach

6/6/19

I have been using Kellam Mechanical for the past nine years and on all occasions they have been very professional and friendly. I would also like to recognize Morgan for his outstanding work when I had a problem with my HVAC. He took ownership of the issue and wouldn’t rest until he was sure I was satisfied with result. I was more than pleased with the service provided and would definitely recommend both Kellam Mechanical and Morgan.

R. Kephart

Virginia Beach

6/6/19

The tech identified my issue with my unit and resolved it quickly. My unit is working great at this time.

T. Romeiser

Virginia Beach

6/6/19

I am very pleased with the fact that 2 technicians were present because they were able to identify the leak on the unit and fixed the issue. I am pleased with the overall service.

S. Asfour

Virginia Beach

6/6/19

Kellam Mechanical tech did a great job hooking up my gas line and getting my stove up and running.

K. Caldwell

Chesapeake

6/3/19

Kellam replaced my ancient AC unit. All three techs were kind and courteous, and they stayed until the house began to cool back down, and cleaned up all of their messes. During the install, some of my kitchen outlets broke, likely due to the electrical work they had to do for the AC in the attic. Kellam came right back out the next day and fixed the issue. I will be using their services in the future!

J. O’Bryant

5/30/19

Morgan Bayse is a consummate professional who I am always happy to see. He is quick and gets the job done with thorough explanation and exceptional kindness. He singlehandedly keeps me coming back to kellam. Really appreciate his service. Request him by name! You won’t be disappointed.

M. Clarke

Virginia Beach

5/30/19

Morgan is awesome. I turned down 2 cheaper offers for replacing the unit because of Morgan’s great customer service.

D. Smith

Virginia Beach

5/30/19

The technician was very knowledgeable, he quickly identified the issue and resolved it. Unit is working great.

D. Meadows

Virginia Beach

5/30/19

Chris did a wonderful job. We are grateful we have air.

K. Samford

Virginia Beach

5/30/19

The tech was nice and everything is working fantastic.

M. Decandido

Virginia Beach

5/27/19

Morgan was my tech today….He was the BEST!!! 110% professional and knowledgeable…you are lucky to have him!!!!Thank you so much for taking care of my home… Big investment but a very good one too…

K. Holland

Virginia Beach

5/27/19

A couple weeks ago Chris came to do my inspection. I have managed to delete your survey again. Sigh…Anyway, I wanted to compliment him on his professionalism. I felt extremely confident that the work he did was well done. His advice and explanation were well received by me. I truly would recommend him . Thank you.

C. McClenny

Virginia Beach

5/24/19

Chris did a great job replacing a motor and getting our AC up and running again, even though it’s miserable and hot in our attic! Respectful and on time; thank you!

S. Patterson

Virginia Beach

5/23/19

Very pleased with the service. We love the fact that the technician called 45 minutes prior to arriving to our home.

C. Jackson

Chesapeake

5/23/19

The technician was very polite. We are very satisfied with the company. The system is working great.

W. Bostain

Virginia Beach

5/23/19

Always great service and the technician provided great recommendations.

D. Overman

Virginia Beach

5/18/19

We had Kellam Mechanical install our new heat pump/AC four years ago and have been incident free. We just signed onto their maintenance program this month. Morgan and his trainee came yesterday for our first checkup. What a fantastic representative for your company. Morgan checked and rechecked everything and gave us a clean bill of health. Both he and his trainee were professional and friendly. I love the #1 Rule – put booties over shoes when coming in home.

Thanks Morgan!

M. Daschbach

Virginia Beach

5/17/19

LT was awesome to deal with when we found out we had a condemned furnace. He put a proposal together for a new system and answered all of our questions. The installers were awesome and completed the work in an expeditious manner. The installers were Matt, John, and Blake. They were very professional. We love our new system.

M. Rockill

Virginia Beach

5/16/19

I want him on my list! I want only him to come to my home. I felt very comfortable with him! Chris told me things I didn’t know and did a great job!

C. McClenny

Virginia Beach

5/16/19

The technician was very engaging and thorough and did a great job.

V. Drees

Virginia Beach

5/16/19

He couldn’t have been more helpful. We would like him to be our technician going forward. On a scale of 1-10 I’d give him an 11!

G. Myers

Virginia Beach

5/15/19

Morgan did an outstanding job on service call…was timely, professional, efficient, and knowledgeable…tks.

E. Dickinson

Virginia Beach

5/14/19

Very helpful, knowledgeable, prompt, thorough, we were very comfortable with your company.

M. Thomasson

Virginia Beach

5/14/19

My wife was very pleased. She likes to have experienced people come to our home. He was really good and did a great job.

L. I’anson

Portsmouth

5/14/19

The plumber was fantastic! Knew exactly what he was doing and explained in great detail what my options were for the future.

B. Smith

Virginia Beach

5/14/19

Chris is always nice and does a great job. We refer all our friends to your company.

L. Magnum

Virginia Beach

5/14/19

The tech did a great job and fixed everything in a timely manner.

M. Barrett

5/10/19

Professional team of workers, delivered a clean and professional looking job. you could tell they were craftsmen of their trade and took pride in their work. As a VP of Facilities for a National Retailer with over 15K locations I do not scorecard easily, Kellam Mechanical exceeded my expectation.

M. Proffit

Chesapeake

5/9/19

Mr. Young came out, was very punctual and professional. He was able to figure out what was wrong with my unit quickly, explained it to me so that I could understand, and fixed it. I would recommend their service to anyone.

A. Potter

Virginia Beach

5/9/19

Dean (Service Technician) has been to my house numerous times and we have been EXTREMELY impressed with him. Dean’s technical knowledge of my HVAC system is second to none. Dean is very professional and courteous. Dean just left my house following an after-hours service call. He did an amazing job. It is is pleasure to work with Kellam Mechanical and with Dean.

J. Barber

Virginia Beach

5/9/19

Very pleased with the service provided twice a year for heating and cooling. Morgan is very professional, personable, and knowledgeable. Much appreciated!

J. Godsey

Virginia Beach

5/9/19

We’ve had several people look at this problem and they couldn’t find it. We had this problem since we’ve lived here. Within less than an hour, he had fixed it and was gone! He did an awesome job!

D. Hughes

Virginia Beach

5/9/19

My tech did a professional job, very courteous, he told me everything that was going on.

J. Jenkins

Chesapeake

5/9/19

Tech was great! on time, worked the whole time and offered me some things I will think about and call back later if I decide to go with.

T. Patrick

Virginia Beach

5/9/19

I’m beyond impressed because the tech followed up to make sure everything was running well and was accessible in case I had a problem.

A. Kennedy

Virginia Beach

5/9/19

Morgan was fantastic. Very knowledgeable and professional with above and beyond customer service. My AC went out and Morgan was here within 2 hours. He quickly fixed the problem and followed up the next day. Highly recommend!

Alison K.

Virginia Beach

5/8/19

Morgan is my service master and he is awesome. Always respectful and friendly and he tolerates my barking dog.

K. Logan

Virginia Beach

5/7/19

Over the last two years, Kellam Mechanical replaced our AC unit and all of our ductwork and returns. Today, Josh W completed our regular HVAC check-up and maintenance. Josh has been servicing our last few appointments: he is professional, knowledgeable, punctual, polite, and efficient. I highly recommend Josh W and the Kellam Mechanical team.

S. Reed

Virginia Beach

5/6/19

Josh W. completed our heating and cooling inspection last week. He did a thorough job and he was polite. Highly recommend him.

J. Baker

Virginia Beach

5/4/19

I called Kellam Mechanical looking for an Electrician because A1 American suggested I need to upgrade my breaker panel. The breaker panel is not providing 220VAC to my HVAC. I sent a picture of the breaker panel to Rick, Kellam Service Manager and He said it is not necessarily a bad breaker panel and let me send my expert Chris Young. Not even 2 minutes had passed Chris found the power meter outside the house was barely moving and so we called Dominion Power. Dominion Power came out 2 hours later and fixed the partial loss of power. To be continued the next day, Kellam Mechanical was scheduled to return and Fix my HVAC.

C. Aquino

Virginia Beach

5/2/19

Mike did a fantastic job! He is one of the best if not the best tech that has been to our house!

E. Magula

Virginia Beach

5/2/19

The tech was great! Everything is working perfect.

J. Bonney

Virginia Beach

4/30/19

I recently switched HVAC services and went with Kellam Mechanical because of the great recommendations I saw on the Next Door site. Chris came for spring maintenance and I can see now why Kellam had so many high recommendations. He was fast, efficient, knowledgeable and friendly. What more can you say about a technician. i am so glad I switched to Kellam!.

D. Rudolf

Virginia Beach

4/29/19

Both techs were very polite and informative and did a great job.

M. Decker

Virginia Beach

4/26/19

Last night we discovered a water leak coming from our AC unit – by the time we discovered it, there was puddle of water in our utility closet and slight damage to our floor. We called Kellam and they were here within 3 hours. Morgan called ahead of time to let us know he was coming, was very professional, clean, and fixed the issue promptly. Highly recommend if you want a job well done and with a good crew!

S. Casey

Virginia Beach

4/19/19

The tech terrific, he was very thorough, professional and personable and even called me 20 min in advance which I highly appreciate.

P. Harrington

Virginia Beach

4/17/19

My husband and I had a new HVAC system installed by Kellam last November and it worked fine, but when we tried to switch it to AC recently, it didn’t work. As it happened, Morgan was at our son’s home checking his system, so I went there and explained to Morgan what I had done to switch the unit to AC, thinking I had done something wrong. Without hesitation, Morgan said he would stop by and take care of it. Even though it was late and we didn’t have an appointment, Morgan came and corrected the problem and our AC was working. It has been our experience that Morgan always goes “above and beyond.” He’s the best and we’d be hard pressed to find better service anywhere!

D. Schultz

Virginia Beach

4/17/19

The technicians were awesome! They were very polite and professional and I would recommend them to my mother!

T. Soter

Virginia Beach

4/17/19

They were all great!!! Morgan, DJ, Blake, Matt, Neal & John. They even hung a light for me in the kitchen. I mentioned it to DJ when he was out there & DJ said the guys would take care of that for him & they did.

P. Cooper

Virginia Beach

4/17/19

Morgan was very personable, professional and arrived in a timely manner.

P. Pruden

Virginia Beach

4/16/19

Great job! Fast, on time, courteous and pleasant.

T. Petrehn

Virginia Beach

4/16/19

I rate the work more than a 5 because the visit was great and 100% satisfied. I am always pleased when Kellam comes out.

T. Holston

Virginia Beach

4/16/19

Tech was absolutely awesome, arrived on time and rolled out the red mat. Special thanks to Dean, he noticed there was some clutter at the O/D unit made me aware of it and he cleaned it. He educated me on the importance of cleaning the system to keep up the longevity. I really appreciated that information.

R. Millspaugh

Virginia Beach

4/15/19

Great service by Morgan. He is very knowledgeable and explained everything that needed to be done. The office staff was professional and easy to work with. The whole team made the whole repair process easier. Thank you To all.

P. Szewczak

Virginia Beach

4/13/19

Always appreciate Morgan and the service he provided us. Enjoy Morgan’s jubilant personalso!!

G. Omstead

Virginia Beach

4/13/19

Totally Satisfied for many years. The Kellam’s have grown their highly respected family business to one that is Professional, courteous and performs very trustworthy service. Whether I’m adding, replacing , servicing or repairing, I know it’ll be done right and on time with their standard of always Guaranteed Satisfaction. I don’t ever consider anyone else.

Ron Shank, Southern Star Commons,

Va Beach

4/13/19

Excellent service from beginning to end. Trustworthy and reliable work performed by technician Joe Baker. Had annual maintenance done with some repairs.

J. Schacherer

Virginia Beach

4/12/19

Great Service. People were courteous and friendly and did a great job.

L. Thompson

Virginia Beach
/p>

4/12/19

Always appreciate Morgan and the service he provided us. Enjoy Morgan’s jubilant person also!!

G. Olmstead

4/12/19

Dean was wonderful. He arrived on time and was able to resolve our concerns with the system and even found an issue with the duct work we weren’t aware of and fixed it.

C. Floyd

Virginia Beach

4/12/19

Frank did a super job and he is a treasure. I was just amazed at the expertise Frank had and appreciate him coming out. I would prefer to have Frank come out for future plumbing.

K. Proud
Virginia Beach

4/12/19

Very professional and great work. Our technician, Josh, was very professional and completed repairs found during inspection very fast. Will definitely recommend to other people.

M. Bright

Virginia Beach

4/12/19

Yearly Maintenance. Although I have not needed my unit to be service as of yet this year. In the past years it has been excellent.

M. Lindsay

Virginia Beach

4/12/19

Great Service. People were courteous and friendly and did a great job.

L. Thompson

Virginia Beach

4/11/19

Morgan Bayse is fabulous! Morgan knew what it was and knew unit was not working ! He has fixed problem! He is amazing!! I do not want anyone else coming to do the regular maintenance or when I have a problem. Please put Morgan’s name in my file. He knows what he is doing! Plus he is so professional and wants to make sure u are satisfied!!!

S. Sonner

Virginia Beach

4/11/19

The tech is always nice and friendly and so professional. He got the indoor unit done first so that I could leave for an appointment on time. That made it very convenient.

M. MacDonald

Virginia Beach

4/10/19

Once again Morgan came to do the maintenance service our HVAC equipment and, as always, he is the professional with a kind and caring attitude. Morgan listens to his customers and treats what you say with respect. Having Morgan come into your home is like having a trusted relative/friend come over. Thanks again Morgan.

C. Myers

Virginia Beach

4/10/19

I had a very pleasant service call today with Chris C. I will definitely call again when in need of assistance. The service was prompt and professional as well as fast. Keep doing what y’all are doing, will recommend to others.

T. Buchanan

Chesapeake

4/10/19

Pat always does a great job on my plumbing. I am very pleased with the HVAC system working great. I turned it on for the first time and it worked great. Although with Pat coming out has nothing to do with the HVAC system I am pleased with both plumbing and HVAC.

D. Froehler

Chesapeake

4/10/19

Mike wore booties and placed down the red mat before entering my home. Every tech that comes out has been wonderful and I truly appreciates it.

S. Seim

Virginia Beach

4/10/19

Coffey was awesome and the service was amazing. He arrived on time and addressed all concerns and resolved issues that I was having with the system before I sold the home.

M. Schwab

Virginia Beach

4/10/19

I appreciated the tech giving me a call to see if he could come sooner since he was available. That worked out perfect.

S. Mcivor

Virginia Beach

4/10/19

Kellam Mechanical has been my provider for bi-annual maintenance of heating and air conditioning service for over 10 yrs. at two separate residences. During this time, I have found Kellam’s technicians to be courteous, friendly, trustworthy and honest. The office staff has been professional, personable and accommodating of my needs. Honestly, they feel like family, eager to help and work around my schedule. I can count on Kellam.

S. Rosado

Virginia Beach

4/9/19

Tell ‘em Kellam! I’ve been using Kellam Mechanical for 25 years at work and home. I’ve always been impressed by their service whether it’s a routine service call or a complete system replacement. They are very customer service oriented and are pleasure to work with. Scott, Sarah, and team are the best around!! Thanks Scott and Sarah for taking care of us and others throughout Hampton Roads!

T. Mayo

Virginia Beach

4/9/19

Outstanding job installing our system. DJ Morgan Blake Matt John Neal All outstanding.

P. Cooper

Virginia Beach

4/9/19

We have been using Kellam Mechanical for years now and they always take good care of their customers!
Today our tech Morgan did a fantastic job of quickly fixing ur upstairs unit.
He was polite, clean and courteous.
We will continue to use Kellam Mechanical for our HVAC needs.

R. Davanzo

Virginia Beach

4/10/19

For nearly three years we have relied on Kellam for Spring & Fall system checks. Our heating/cooling system has worked beautifully. Thanks The Grigsbys During the normal spring A/C inspection this year (2019), the Kellam Mechanical Team determined that the A/C was not performing as it should. Mr. Morgan Bayse, in a follow-up visit, recommended installation of a new heating and A/C system. We recognized that the existing units were now in their 15th year of service and should be replaced rather than repaired. Morgan was very helpful in making our decision to install an American Standard Furnace and A/C system. Installation was completed in less than a day and the system worked as advertised although the A/C system check had to for the first warm day. The only hiccup was a minor gas leak that was detected a few days after the installation. Morgan arrived shortly after our call and completed the fix without further problems. A few weeks later, a light gas oder was noted adjacent to the in-line hot water unit. A call to Kellam in the early evening was responded to by Chris within 1/2 hour… Although a faint oder was noted initially, follow-up soap tests failed to show any leakage. Chris recommended that another test be made the following AM. Morgan responded shortly after 9 am and utilizing an electronic gas detector, no leakage found. We followed Morgan’s recommendation that a gas detector be installed in the attic space that contained both the furness and hot water heater. We also signed on for annual hot water inspections. In summary, Morgan has responded in a very professional manner from start to finish that all started with the early detection of poor performance of the A/C system. Thank you Kellam and, in particular, Mr. Morgan Bayse.

Tom and Faye Grigsby

Virginia Beach

4/9/19

Excellent Service. We have had Kellam Mechanical for 21 years and we are always satisfied with their work,and they always show up on time. I was impressed when they recently replaced out water heater, furnace and air conditioner how neat and careful they were to protect you carpet with plastic and the workmen were very polite to us. I would recommend them to anyone that needs their services.

T. Harrington

Virginia Beach

4/6/19

Very professional and thorough as always! Appreciate the excellent service!

R. Shepler

Virginia Beach

4/5/19

Chris was awesome and I am glad I switched to your company. Chris was patient and addressed my concerns.

R. Lindner

Virginia Beach

4/4/19

We love the new system! It’s efficient & quieter. The installation went really well and they kept everything clean. Our day went on normally as if no one was there!

E. Sisco

Virginia Beach

4/2/19

I was over the moon that he was able to get it all done. Great job!

A. Caburian

Virginia Beach

4/2/19

Very pleased. Wife is happy! Pat is the perfect plumber-he fits anywhere! Brian was communicative and personable. I love you guys!

S. Raber

Virginia Beach

4/2/19

Thanks to Kellam Mechanical for all of the guidance they gave me through the process of having a new duct system installed in my home. They did a great job and kept everything clean and organized. Rusty did a great job explaining what they would be doing to help me understand. I really appreciate all that he did to get everything lined up so quickly. Thanks to John, he worked so hard all alone that first day, and then he had some help on Wednesday and Thursday. Rusty, John, Neil, Scott, Susan and Sarah, thank you all for your hard work and getting the job done so quickly. I really appreciate it. Everyone was very nice, and clean, and I appreciate all they did. The attic looks great with all of the new duct work! Thank you Scott, Sarah and Susan for your help in taking care of me! You all take care, and thanks again.

R. Morse

Virginia Beach

4/1/19

Morgan got there right on time and rolled out the red carpet. He was able to see where the leak was coming from and fix it in a timely manner.

M. Albertson

Virginia Beach

4/1/19

Very Knowledgeable and Trustworthy. Kellam Mechanical installed my air conditioning unit a while back. They have been servicing that system since that time. They were out recently to flush the system and clean the filters. They always show up on time and are always pleasant. I am 95 years old and they really communicate well with me. I appreciate their knowledge and ability to care for my system.

E. Hadley

Norfolk

4/1/19

Best service I ever had!! I highly recommended them. They put a rug down by your front door and cover their shoes. Had other company’s come to my home and never did this before. Thank you Brian.

B. Christodonte

Virginia Beach

3/28/19

Mike is really good! Very personal, very professional. He gets the job done. He’s a great representative for Kellam Mechanical.

H. Burroughs

Virginia Beach

3/28/19

Absolutely delighted with the tech’s work!

L. Daniels

Virginia Beach

3/29/19

Terrence arrived on time and was able to answer any and all questions and changed my filters for me.

E. Hale

Virginia Beach

3/26/19

Josh was very helpful and he called before to see if we were ready for him to come do the maintenance within the time frame we offered. He was able to get the system working great.

A. Kostler

Virginia Beach

3/26/19

Very pleased with Mike and how he was clean, courteous and polite. Mike cleaned up after himself and even wore his shoe covers. Mr. is 100% satisfied.

M. Roznowski

Virginia Beach

3/26/19

Chris was great and he I was very pleased with the knowledge that Chris has. He was able to get the system working great and he I appreciate that a lot.

B. Cress

Virginia Beach

3/26/19

He was great! He was very knowledgeable and he found the mistake right away.

E. Sinclair

Virginia Beach

3/25/19

The techs went above & beyond in everything they did. They even went looking for my dog thinking he had gotten out of the yard but he was in the house and I had forgotten to tell them I let him in.

A. Connell

Virginia Beach

3/25/19

The guys deserve a shout out for doing a great job! They were on time, cleaned up very well and everything seems to be working fine.

M. Schreiber

Virginia Beach

3/25/19

LT arrived on time within the time frame offered he also rolled out the red carpet for me. He resolved any issues and concerns.

R. Perkins

Virginia Beach

3/24/19

I called on Kellam Mechanical requesting a second opinion for our 2 system HVAC unit that had been recommended for replacement. The receptionist was very nice and was able to schedule us right away after hearing our concerns. LT was the technician and he was very knowledgeable, professional, and personal. He looked over our entire systems and educated us as well. I was very impressed with his expertise. There was only one item that needed to be replaced (a hard start kit) – a lot less money than replacing both units. It is refreshing to know you can still find a business that is more customer oriented than sales. Our experience was 100% positive and we will definitely call on Kellam Mechanical again any future needs. Thank you.

S. Bullock

Virginia Beach

3/22/19

Excellent service all around, from Jessica answering call to Joe the technician! I called expecting a delay in service but they were able to get someone out to me the same day; within hours actually. Joe showed up on time. He was very polite. He explained everything so that I understood what was happening all along the way. I would definitely recommend these guys.

T. Burgos

Virginia Beach

3/21/19

Joe was so loveable and had the biggest smile when he arrived. Mike came out the day before to do maintenance when he noticed the leak and spoke to Markeita in the office. I appreciated the fact that you had so much urgency to get me on the schedule the next day. To add to the bonus was seeing Jerry when he came out to bring the freon. I really appreciate that sooo much and it made my day. They all wore their booties and made no mess at all. I am pleased with the urgency and although I have not needed to use the AC system I know the issue was resolved.

P. Clas

Virginia Beach

3/14/19

The team at Kellam Mechanical were ontime, efficient, and respectful of our home. We had our HVAC completely replaced and the installation was completed without any concerns or issues. A great company to do business with.

C. Vaa

Virginia Beach

3/14/19

This review is to shine praise on Patrick Burns for being the most pleasant service person we’ve ever encountered. His visit today did not relate to repairs–just a maintenance agreement call. He went out of his way to accommodate us on renewing maintenance contracts for HVAC, generator, and plumbing services. We appreciate you, Pat.

J. Newman

Virginia Beach

3/12/19

You guys are always great. Very informative and polite.

Martha Mcleod

Virginia Beach

3/11/19

Dean was very thorough and professional. His expertise reflects well on the company.

C. Cheney

Virginia Beach

3/11/19

Mr. Coffey was perfect, he was amazing. He got straight to the job and recommended only what was really needed for his system and nothing outside of that.

K. Halstead

Virginia Beach

3/8/19

Kellam Mechanical is AWESOME! I had great service from start to finish just in time for the cold weather. There might be choices out there for HVAC – But I am SO GLAD I chose Kellam Mechanical for our service and signed up for an agreement with peace of mind. I can now tell my friends and family – “Tell’em Kellam!” when they need help with heating and cooling in their home.

Amy Garland
Chesapeake

3/6/19

I have had Kellam come to my home for HVAC maintenance, plumbing inspections, and recently install a hot water heater. The receptionists that initially take the calls are always friendly and work to get someone out quickly and at a time that is also convenient for me. Every service technician that has come to my home has been professional. They call ahead, arrive on time, and are very personable and knowledgeable. They all have taken the time to throughly explain what they are doing each step of the way and answer my questions. Thank you to Morgan Bayse for the latest help with our hot water heater. I appreciated being able to call him directly with questions and that he was always available to answer them. It’s obvious that Kellam takes pride in customer satisfaction.

K. Catt
Virginia Beach

3/3/19

Best in the area. I’ve worked with many local companies and Kellam is by far the best. In one service call I learned more about HVAC than in 40 years of home ownership. Besides HVAC I’ve also had plumbing, electrical and natural gas line work. All of the technicians were efficient, courteous and willing to explain everything to a woman….not my previous experience. I highly recommend Kellam.

S. Swift
Virginia Beach

3/3/19

Very satisfied. Very impressed with the service from this company!

J. Moisett
Virginia Beach

3/3/19

JOSH is an awesome technician. Friendly, knowledgeable, and very thorough. We will always request JOSH! He’s great!!

D. Hughes
Virginia Beach

2/28/19

Morgan came by for our bi-annual service and did an outstanding job! Kellam is the way to go folks!

T. Canterbury

Virginia Beach

2/27/19

They came out and evaluated our A/C Unit, gave us options on what to do, and when we decided they gave us different levels/price options of what work we wanted to do. We signed the contract on Friday and the work was scheduled for a Tuesday. The team came early on Tuesday morning, placed carpet protectors before doing any work, and replaced the A/C unit, furnace, and hot water heater in just 5.5 hours! They were professional, friendly, and went the extra mile to ensure everything was done efficiently and effectively.

A. Connell

Virginia Beach

2/27/19

Always on time, professional and informative. Morgan knows his stuff!

A, Matthews

Norfolk

2/20

They did a good job. They were very diligent & helpful. They showed me how to run the t’stat and got everything up & running just fine.

C. Langston
Virginia Beach

2/20/19

Yearly inspection. As always the people who came by were respectful, knowledgeable and did a good job and were informative as always.

J. Yanez

Virginia Beach

2/19/19

Morgan did a great job. I will forever use Kellam Mechanical. Tell ‘em Kellam!

B. Hoggard

Virginia Beach

2/15/19

I am warm again thanks to you guys. Morgan is a great guy.

H. Brewster

Virginia Beach

2/15/19

I appreciate both Coffey and Josh educating me on the operation of the system and the type of filters it needs. They answered any and all questions and both are very informative. I’m 100% satisfied with the visit, the technicians and the company.

J. Conway

Virginia Beach

2/14/19

I love the red carpet. LT was very nice, attentive and worked the entire time. I appreciate each and every technician that has come out there before, they have been awesome and very nice.

B. Little

Virginia Beach

2/13/19

Repair was great, it was actually better than expected. I thought the issue was going to be major. Pat is very nice and confidant in what he does.

K. Carney

Virginia Beach

2/13/19

Everything was great! DJ & Garrett were great at explaining things and accommodating my schedule. When I had to leave messages, the calls were promptly returned.

A. White

Virginia Beach

2/13/19

The techs did a great job and the basement was cleaner after the install than it was before!

M. Blair

Norfolk

2/13/19

They were wonderful! Everything they did was just awesome & perfect! I’ve really been talking you all up! I appreciate you working with me as we were in the process of moving during the install. We will call once we are in the new house when we need you.

K. Simmons

Virginia Beach

2/13/19

They did an excellent job! They covered everything, were very professional and got the job done quickly.

L. Purvis

Virginia Beach

2/12/19

Very pleased with the nice service tech Mike that came to my home. Very professional and friendly.

T. Thomas

Virginia Beach

2/11/19

Service was perfect, 100% satisfied.

G. Koeling

Virginia Beach

2/11/19

The technician was marvelous. He was courteous, kind, personable, great person to hold a conversation with, thorough and answered all questions. Each and every time I speaks with you all or a technician comes out everyone is very nice and I appreciates that a lot.

G. Biemesderfer

Virginia Beach

2/11/19

Doug was courteous, polite and resolved the issue with the outside lighting.

L. Lee

Chesapeake

2/12/19

Pat did a great job and resolved the issue. I will definitely give you a call if I ever need service again.

M. Wilson

Virginia Beach

2/8/19

We do a great job each and every time we go out there to my home. Always pleased with every visit. I love the red carpet.

Emily

Virgina Beach

2/7/19

System is running great. I appreciate the office calling and reminding of appt because with so much going on I forgot. I appreciates the technician calling him when on the way and, Joe seems like the red carpet kind of guy.

D. Payne

Virginia Beach

2/7/19

Everything good to go and I thanks to the manager coming out with Morgan yesterday.

B. Slater

Virginia Beach

2/7/19

Chris was very awesome, a very sharp guy and intelligent. I was very impressed with Chris and it is very hard to impress me at times.

J. Cox

Virginia Beach

2/7/19

Appointment went great and if he could I would like to have Terrence out there every time service is needed.

S. Williams

Virginia Beach

2/7/19

Josh is a very pleasurable person and hardworking. I appreciates the tech that come out each time. I was out in the yard working and Josh would come out to brief me on what he was doing.

E. Sisco

Virginia Beach

2/7/19

I appreciate the fact that the electrician was able to find other underlying issues that were potential hazards me and my home. I am thankful to now have peace of mind.

S. Thomas

Virginia Beach

2/6/19

Would absolutely refer Kellam services and had a wonderful experience. All techs are timely and resolved any and all questions.

S.Willey

Virginia Beach

2/6/19

Very pleased with the service and the fact that Terrence kept the communication open, willing to answer any and all questions.

K. Cartino

Virginia Beach

2/6/19

Morgan was very personable, got the issue resolved and we are very happy with Kellam Mechanical.

J. Dawley

Virginia Beach

2/6/19

Overall Satisfied. Very good service.

R. Lofay

Virginia Beach

2/6/19

Satisfied with service, great experience.

L. Ricks

Virginia Beach

2/5/19

Morgan most recently worked on our unit. Couldn’t ask for better service! All of Kellam Mechanical is awesome!!

L. Dawley

Virginia Beach

2/5/19

Great service and quick!. Patrick did a great job and was courteous!

M. Wilson

Virginia Beach

2/5/19

I live in Connecticut with a second home in Virginia Beach. The 500 mile distance makes it virtually impossible to address concerns and monitor basic residential functions. After a couple of tries, I contracted with Kellam Mechanical for heating and cooling issues. The most important item on my list was trust. Kellam Mechanical exceeds all of my trust expectations. As an engineer in the construction business I have a pretty good instinct for technical credibility. Again, Kellam Mechanical exceeds my expectations. And finally, temperament of staff is important to me. Not only are the staff members professional and polite, they discuss problems and issues on a personal level that makes everyone feel comfortable. You will be hard pressed to find a better mechanical contractor in Virginia Beach.

S. Rusotto

Virginia Beach

2/5/19

The visit was perfect, Morgan did an amazing job.

M. Fischer

Virginia Beach

2/5/19

Jay was fantastic. Jay is very knowledgeable and if I could get Jay to come out each time I would be very very, very happy.

R. Stephens

Norfolk

2/5/19

Kellam has been wonderful and that the electricians did an excellent job.

K. Simmons

Virginia Beach

2/5/19

The techs did an outstanding job and am very pleased with everything.

R. Garland

Virginia Beach

2/4/19

Josh was very nice and punctual. I was very pleased with the work.

T. Odom

Virginia Beach

2/4/19

Joe B. was very pleasant and professional. I love how Kellam service people put covers on their shoes before coming in.

L. Hodeen

Virginia Beach

2/4/19

Great job! We were very satisfied with the service . Thank you!

J. Joyce

Virginia Beach

2/4/19

He did an excellent job. He not only checked the inside but also the outside and that’s where the problem was. Lights are all now working and Doug has resolved issues.

D. Weaver

Virginia Beach

2/4/19

Very, pleased withthe service. From the time Kellam answered the phone yesterday up until within the hour of Coffey arriving the customer service and professionalism has been outstanding. When I would call somewhere else they would not be able to get someone out to the home until later that night or the next day. I appreciates the time it took the tech to find the problem and fix it. 100% satisfaction the way around.

J. Henning

Virginia Beach

2/4/19

Service was perfect and Terrence did an outstanding job. He arrived on time and even called prior to his arrival letting me know how far he is.

W. Hagedorn

Virginia Beach

2/4/19

The service was awesome. Jay was very wonderful, polite, friendly and knowledgeable.

D. Williford

Virginia Beach

2/3/19

Great service. I’ve. Been a customer for over 13 years. Service is always dependable. Technicians are knowledgeable and polite. Repairs are complete. Highly recommend Kellam Mechanical.

E. Warranch

Virginia Beach

2/3/19

Kellam Mechanical has taken great care of us for several years. Their regular inspections and service calls under a service agreement extended the life of our 20+ year HVAC unit. It finally called it quits 2 weeks ago. Morgan really helped us out, we got a fair bid for replacement and a couple of days later we were up and running with our new unit. It is really working well! The proven prompt and trustworthy service we consistently get from Kellam is much appreciated.

G. Klein

Virginia Beach

2/1/19

Very quick and efficient. Patrick did a great job. I will call Kellam from now on all my plumbing needs!!

J. Maynard

Virginia Beach

1/30/19

I was able to get same day service. my technician replaced the wax ring with another kind that solved the problem and no leaking since. Service was prompt, and every thing was explained to me.

J. Rogers

Chesapeake

1/30/19

Great work. Thanks! On time-reliable-job done right the first time.

K. Burich

Virginia Beach

1/29/19

Morgan came to our rescue while we were out of town. My mother was house sitting and was able to get heat back within two hours of us calling. He was honest about the issue and we are thankful for his services! Definitely recommend Morgan with Kellam Mechanical!!

N. Runge

Knotts Island

1/29/19

Morgan Bayse is my hero😊. On what may be our coldest night coming up, I arrived at my son’s home in Knotts Island to find the heat not working☃️. He drove here from Elizabeth City at 8pm just to help me and the 3 dogs. He was professional, knowledgeable, and friendly. He had the heat back on in 30 minutes. He even rolled out his red carpet at the door and used shoe covers when entering the house. 👍 I would highly recommend calling Kellam if you need someone to repair your system. Thanks Morgan!

E. Runge

Knotts Island

1/29/19

Service was excellent!! The technician came the same day I called – and let me know he was on his way. He explained everything completely and was compassionate considering the bad news (bad heating coil). He explained all the options and worked with us on timing. The installation team was great as well! Can’t say enough things about the team and this company!

D. Wood

Virginia Beach

1/28/19

Jay was very courteous and polite. 100% satisfied with our service.

V. Zarth

Knotts Island

1/28/19

Patrick is the best plumber ever dealt with. He is a keeper and very dedicated and I will stop by the office one of these days to speak with Scott and Sarah.

M. Richardson

Virginia Beach

1/27/19

Choose Kellam – if you Want it Done Right. I have spent years ‘fooling around’ with other heating and air companies, who specialize in ‘bandaid service’. Kellam always responds very quickly – and completes work thoroughly. Other companies might seem cheaper, in the moment . . . but the ‘savings’ is not worth ‘the headache’. Because, with Kellam – the job is always done RIGHT. And the savings is apparent for years to come.

K.Kinser

Norfolk

1/26/19

My wife was home and handled everything. She was pleased with the customer service, and she has very high expectations in that department. I was pleased with the work that was done even though I was not the one home during any of the visits. Thanks so much!

P. Powers

Virginia Beach

1/25/19

Very pleased with service provided. I like that the tech called and asked if he could come sooner.

M. McGarry

1/22/19

We were having problems with our heater. We called Kellem and Chris was here within an hour. Chris was very nice and explained what was wrong, fixed the problem and signed us up with a contract. His was very professional and a really nice man. Kellem Mechanical is very professional and nice.

S. Greene

Virginia Beach

1/22/19

Morgan was awesome! We didn’t realize it would be so fast! He was great!!

C. Curet

Virginia Beach

1/22/19

He was very thorough and bumped up the power so that we know the uv light is working. He did a great job!

R. McBride

Virginia Beach

1/22/19

He did a good job. He fixed the problem and showed me how to reset the tstat if it happens again.

L. Lippencott

Virginia Beach

1/22/19

He did a great job! He wrote some things down we will need to talk about and call back later but he did great.

M. Robertson

Virginia Beach

1/22/19

He was nice. He did a great job on the w/h, and asked if having any problems and then he checked things on the tablet that wasn’t available to check and said we mark it anyway.

J. Langston

Virginia Beach

1/22/19

Excellent service. Kellam provided new system installation and preventive maintenance visiits. Super customer service and competitive pricing.

P. Miller

Virginia Beach

1/21/19

Coldest day of the year and my heating went out. Called Kellam and the had Joe Baker at my house one hour later. Joe had heat back and running within 20 minutes. Great work! Thank you.

W. Devine

Virginia Beach

1/21/19

Kellam provided new system installation and preventive maintenance visiits. Super customer service and competitive pricing.

P. Miller

Chesapeake

1/20/19

Repair was done very well very nice repairman.

T. Bomar

Norfolk

1/18/19

Morgan was great! Polite very thorough and did a great job.

M. Mitchell

Virginia Beach

1/18/19

The tech pointed out some issues and fixed them. I was pleased with the preventive maintenance.

D. Snarr

Virginia Beach

The tech did fine. I was impressed with his promptness and I would like more information on the other agreements.

A. Harris

Virginia Beach

1/18/19

Great job! Johnny on the spot and got the job done!

M. Huffman

Virginia Beach

1/17/19

The plumber was awesome in every way. He went out of his way to try and save the tiles in my bathroom and he was great even to my animals. I’d request him again if I could!

A. Jordan

Virginia Beach

1/17/19

He was wonderful, very communicative, great job!”

T. Schwartz

Virginia Beach

1/17/19

They were on time, they did their job, they fixed everything, and they were polite. I was thoroughly pleased with them.

J. Gibney

Virginia Beach

1/17/19

Morgan Bayse is the bomb!…Morgan came out today and fixed my heat so I now have a warm house. He was kind and courteous. Got here when he said he was going to and repaired my system and service my other system. Kellam Mechanical is a great company. I have service agreements on both of my units and I request for Morgan to be the person to always come to my house for anything that I need. Great people, great service and great quality products. Will always use Kellam!

T. Greene

Virginia Beach

1/17/19

Josh W. came to do our routine maintenance. He’s a super nice guy, very thorough, polite and knowledgeable. Hoping he becomes our “regular” guy!

B. Wetherbee

1/16/19

I was very pleased with everyone! I’m very happy I bought from you when I did!

T. Greene
Virginia Beach

1/16/19

Tech was very conscientious and explained everything he was doing. I was very happy with his service.

J. Griswold
Virginia Beach

1/16/19

Very thorough inspection with discussion on action items to improve the efficiency of my heating and AC.

B. Walker
Virginia Beach

1/15/19

Kellam has great service quality products and the people are super friendly and easy to work with. I love Kellam Mechanical. If you are looking for a good honest and quality company you need to call Kellam. Best decision I made was to buy my heat pump system from them.

T. Greene
Virginia Beach

1/15/19

Super nice, super helpful, he spent a lot of time making sure everything was right. And thank you so much for calling to let me know I was next in line and his call as well. Great personal touch!

A. Sevier
Virginia Beach

1/15/19

The tech was wonderful! He did a good job and the only thing I didn’t like was when he had to leave.

L. Harris
Virginia Beach

1/15/19

Joe Baker was amazing, very friendly, professional, and helpful. My smoke detector went off because my heating unit had melted wires. They called me back in less than 30 minutes and was out by 930 am and able to replace my entire unit the next day! I called other places and they were not as responsive! I could not be more impressed with Joes friendliness and willingness to walk me through everything step by step as I was clueless. I can’t thank him enough for making sure my family was safe and warm!

K. Batson

Virginia Beach

1/14/19

Josh is a great tech and representation of the company. Season check up/maintenance.

J. Kelly
Virginia Beach

1/14/19

Over the weekend my husband called me while I was at work and said our heater went out. The next morning I called Kellam Mechanical at 9, mind you this was a Saturday, around 130 I called to get an update to see their arrival time by 315 they showed, by 5:55pm they made the determination our 95’ system was done! Since I was at work my husband was telling me everything over the phone but he did say Morgan would be more than happy to come back the next day when I’m available to talk but gave me a ballpark range of what it would cost. After seeing several people for quotes that day, Morgan called and said he can come by and showed up right when he said he was going to. I told him the original verbal quote was a bit much for me but would still like to hear what he had to offer, after about 20 minutes Morgan came back and offered me a deal I couldn’t refuse! I was pleased as he said his guys could be there the next day at noon to install the new furnace. Since it was my day off the offer was more appealing since I could be there. The next morning I got a call around 9 from Susan saying if I wanted the guys could be there at 10 vs 12 to install the furnace! I said sure! They showed up right at 10 set up a clean trail way for their traffic and by 12 we had a new furnace. The site was cleaned up and left exactly how it was before the work. I am pleased with this company and the promises they made me. Morgan texted me later that day to see how the furnace and us were doing. 🙂 Great company and affordable price for the furnace for our two bedroom townhome.

C. Galloway
Virginia Beach

1/13/19

Great Experience. Josh was very helpful, professional, and kind. I highly recommend Kellam Mechanical and appreciate Josh’s work.

D. Weller
Virginia Beach

1/12/19

Patrick called and respected my concern and remained very professional in my doubts. He did a good job in explaining and reviewing the tank. Thank you.

Kimberly B.
Norfolk

1/11/19

They need to start giving us higher numbers so that we can give a higher rating because your techs are so much better than a 5!

A. Venturosos
Norfolk

1/11/19

Tech was very nice, very knowledgeable. I didn’t know you had plumbers, but I will call back about it.

P. Moore
Virginia Beach

1/11/19

Tech was fantastic and got us squared away. He corrected the problems and my wife is very happy. The unit was noisy and he fixed the settings and it runs quietly now. Everyone is happy now.

M. Rea
Norfolk

1/11/19

He was very good-rolled out the red carpet even though I told him he didn’t need to.

M. Donavon
Virginia Beach

1/11/19

Thanks, Joe Baker for killing it today with our water heater. I really appreciate you coming out to finish the job so we could go out of town the other day

K. Asgeirsdottir
Virginia Beach

1/10/19

Morgan is personable and professional. We have a contract with y’all and so far so great for two years and a half, when we moved in. Our neighbor Buddy Evans recommended you. Our system is 17 years old. We will be shopping for new one in the spring. Buddy said to call Scott.

W. Casanova
Virginia Beach

1/10/19

Chris was very enthusiastic about his work. His energy was infectious and his professionalism was appreciated. He was honest in his words and seemed very knowledgeable about the current situation. Thank you.

K. Baylor
Norfolk

1/9/19

They fixed everything and they were great as usual!

M. Fischer
Virginia Beach

1/9/19

Morgan has been out to my house twice in the past week and a half. He was professional, friendly, pleasant, and thorough. He explained things to me

in detail, so I understood the work being done. It’s not pleasant spending money on services that are necessary, but Morgan “kept it real” which made it less of an unpleasant experience (if that makes sense).

L. Power
Virginia Beach

1/8/19

He went above and beyond-cleaned something that no one had ever cleaned before in the minisplit. He did a really good job. you can always send him back!

L. Cobb
Virginia Beach

1/7/19

Such a well-mannered tech! He was excellent, friendly, nice, thank you for sending him.

K. Cohen
Virginia Beach

1/7/19

He was very thorough; explained things as he went; he was super nice! The best technician we have had yet.

J. Strader
Virginia Beach

1/4/19

Very satisfied. Satisfied with technician and service. Would recommend to others.

J. Ferguson
Virginia Beach

1/3/19

Semi-annual inspection. LT was fantastic. not only was he timely and professional he also installed to new Nest thermostats for us.

C. Schultz
Virginia Beach

1/3/19

What can I say…..”Tell em Kellam”, Yepper! I have used Kellam for several years and today was the best one yet because of their technician, Morgan Bayse! This young man was everything that Kellam represents, he was prompt, professional, knowledgeable and very good at showing and recommending things to me about my about my unit. Thank you Kellam Mechanical and also to Sarah Kellam for making that extra effort. From now on I would prefer to have Morgan as my technician. Again THANK YOU!

L. Crosby
Norfolk

1/2/19

got a discount due to making the technician’s job easier so I’m happy. 🙂

J. Waters
Chesapeake

1/1/19

Great service by both technicians. Both Josh in early December and Morgan in later December did an awesome job!

B. McCoy
Virginia Beach

12/30/18

Great service. Technician showed up on time and diagnosed the problem promptly.

J. Parker
Norfolk

12/28/18

She was extremely grateful and said to give Rusty, George and the install crew a special thanks. She just can’t say enough good things about Kellam Mechanical.

M. Stalnaker
Virginia Beach

12/28/18

Everything was perfect! Joe Baker was wonderful as were Damian & Khiry. It wasn’t easy as the AH was in the attic of a 3-story townhouse, but they’ve never been so warm & toasty!

E. Stephens
Virginia Beach

12/28/18

He said the guys were very professional. They kept the area clean by putting down tarps & plastic and vacuumed afterwards. He said they made good conversation & went over the equipment with him.

M. Snedeker
Virginia Beach

12/27/18

Kellam Mechanical has always been quick, neat, friendly and fairly priced. Morgan B. did my generator service today and it was quick and easy. Nice guy and friendly.

A. Keno

Virginia Beach

12/27/18

Our heat works now and stops when it’s supposed to! Great job!

S. Fitzpatrick-Martin

Virginia Beach

12/27/18

We will be calling you again! Thanks for sending the plumber. Happy New Year!

M. Hadley

Norfolk

12/27/18

The tech was great! He took care of everything and did a great job.

T. Snyder

Virginia Beach

12/27/18

Kellam’s are the Best! Hot water heater expired this weekend! No hot water! Yikes! Called Scott Kellam – he analyzed the situation @ 9AM, had 2 men here and a new hot water heater by 11, installed and running by 2PM. Enjoying my hot shower! Thank you! ‘TELL ‘EM KELLAM’!

P. Bohannon
Virginia Beach

12/25/18

Outstanding customer service very professional. Thank you!!

L. Atkins

Suffolk

12/21/18

We have heat! It’s Great!!! I love it!! He knew exactly what was wrong and had the parts to fix it. He was wonderful! Extremely knowledgeable! 10! He is a great asset to your company!

R. Sisco
Virginia Beach

12/21/18

Tech couldn’t have been nicer…very efficient…got it done in about 5 minutes. I have heat now! Yay!

J. Sims
Virginia Beach

12/18/18

Tech was very professional and knew his stuff.

D. Noak
Virginia Beach

12/18/18

The tech was very thorough and everything worked great.

S. Leary
Chesapeake

12/18/18

The tech was very professional and knew what he was doing.

R. Burnham
Virginia Beach

12/17/18

Reliable Service. Terrance has helped us out greatly the past two service repair visits (one in the summer, another this past week.). Both times he explained the issues and ensured the repairs were done to our satisfaction.

K. Rau
Chesapeake

12/17/18

This company is professional, on time, courteous, and informative! I scheduled an appt for my heat unit online with ease. I received a call to set it up within minutes. Morgan showed up on time and was great! Being at home with my kids alone I felt completely comfortable with him there! He took pictures, explained the issues fully, and gave me options for what needed to be done. He was very thorough! I would definitely recommend them to anyone interested in a reliable company.

K. Johnson
Virginia Beach

12/15/18

Very pleased with the new tech you assigned to us. He was knowledgeable and thorough! Very courteous too!

J. Simpson
Virginia Beach

12/14/18

Repairman tightened the valve and the valve now works and does not leak.

J. Maxey

12/14/18

Morgan did an awesome job checking our water to air system. It was a routine semi-annual check of the system.

P. Cooper
Virginia Beach

12/13/18

Ryan McCann was excellent. The response by Kellam was superior. I would recommend Kellam and especially Ryan McCann for hot water repair/replacement every day. Thank you.

W. Devine
Virginia Beach

12/13/18

Kellam Mechanical has been fantastic on all 3 occasions that I have had the pleasure of interacting with their employees. My wife and I had our HVAC system die within the early months of summer and after a week of no AC, Kellam was the only one that could fit us in for a full installation. They went above and beyond on this, fitting us in on a Saturday, so that we could get our Siberian Husky back into a cooler climate. The installation was incredibly smooth and the personnel all conducted themselves with superior professionalism. They cleaned up after themselves and left the space even better than they found it. We had our first issue with the system last week and again, Kellam was quick to get someone out to diagnose the problem. Turned out it was a small wiring problem and within an hour or two, the system was back to normal operation. Overall, the company has been great to work with and I would recommend them to anyone planning on installing a new HVAC system or even just someone who wants proper maintenance done on their current system.

C. Dunavun
Virginia Beach

12/12/18

Five Star Service. On time, competent, and reliable.

Z. Holt
Virginia Beach

12/11/18

Morgan B. did an EXCELLENT JOB working on our HVAC system on 12/09/18. He laid out the red carpet that made me feel like royalty. He wore boot cover before entering my home and made very little mess that he cleaned up. I happen to ask Morgan if you can recommend an electrician to check my junction box, with no hesitation he called the home office that was able to schedule a electrician for the next day. Thank you Kellam for having OUTSTANDING employees like Morgan.

A. Archer
Chesapeake

12/6/18

Very good service, reliable technician.

S. Himelfarb
Virginia Beach

12/2/18

Excellent and Caring Office Staff; Dedicated Team Members. Service Oriented.

S. Raber
Virginia Beach

12/2/18

Excellent and Caring Office Staff; Dedicated Team Members. Service Oriented.

S. Raber
Virginia Beach

11/30/18

Mike showed up promptly, put on his booties and laid down a rug at my front door. He also fixed our humidity issue. He is an asset to Kellam Mechanical.

J. Bonney
Virginia Beach

11/29/18

Kellam Mechanical has the best people who fix my electrical, plumbing and HVAC needs right the first time every time! Doug L. and Barry N. were both professional, friendly and effective on a recent call, as usual.

C. Beale
Virginia Beach

11/29/18

Excellent experience each time I have dealt with Kellam. Very easy to work with when scheduling my appointments. This is very important to me because I am an out of state home owner. The service techs have been very friendly, on time and have always gone out of their way to provide service. Highly recommend!

R. Kosanovich
Virginia Beach

11/28/18

We were pleased with our new unit from Kellam! I wanted to wait to post after it had been a few months so I could speak from a little more experience. We got our new unit installed about 4 months ago. The technician who sold us the unit was knowledgeable, quick, friendly and not pushy at all (wish I could say the same for other companies that quoted us). Their quote was lower than everyone’s and we got the best feel from the company. There was a mistake putting it in, but once they were notified they came out immediately and fixed the issue. They were apologetic, extended our warranty and checked in on us several times after that. I wasn’t happy that it wasn’t installed properly but my faith was restored after I saw how they handled their mistake. I am glad we went with Kellam and we recommend them to friends and family looking for new units or service.

C. Masson
Virginia Beach

11/27/18

Prompt, did not make a mess. Sink stoppage. Ryan, like Santa, put his booties on and got right to work. Got the clog in sink lines out, without making a mess. I endorse Kellam and Ryan.

B. Sims
Virginia Beach

11/25/18

Jerry Wagner came to service our furnaces early in December and did a great job in the late afternoon hours, as I met him when I got home from work. He is efficient and quick-working. I have *always been satisfied with visits by the Kellam techs.

M. Martin
Virginia Beach

11/22/18

Professional and Trustworthy. Very satisfied with the work performed on our AC system. Professional and expert service from beginning to end.

J. Schacherer
Virginia Beach

11/22/18

Morgan was above and beyond exceptional, highly professional, courteous and effective in solving the issue. I highly recommend him and Kellam Mechtinal anyone. And to think it was done on the Thanksgiving Holiday!

R. Loftus
Virginia Beach

11/20/18

Kellam Mechanical is a great company and their employees are very professional and knowledgeable about their systems. Josh showed up on time and worked efficiently while keeping me updated on what he was doing. Highly recommend this company.

J. Pollon
Virginia Beach

11/20/18

Josh came to do my winter tune up today on my HVAC system he was very professional and explained everything he was doing. He identified an issue with my unit and quickly informed me and corrected the issue. I would definitely recommend kellem for all your HVAC needs. Josh will be my maintenance guy from now on.

J. Hopkins
Norfolk

11/19/18

Always the best. The expert who is scheduled to inspect or fix my system always arrives when expected, after I receive a call letting me know they are on the way. They take the time to do the job right and when they leave things are as clean and tidy as before they arrived. Really good and dependable folks.

G. Chandler
Virginia Beach

11/18/18

Routine maintenance call. Terrence was friendly and professional. He was super helpful and provided a number of options with no pressure for what we needed done. Thanks!

A.C.
Virginia Beach

11/18/18

Great Job Morgan! Morgan did a fantastic job. He was polite and personable and explained everything thoroughly.

H. Heysel
Virginia Beach

11/18/18

Very professional and knowledgable. Kellam Mechanical has a great “team” of people. They’re professional and kind in every department. We’ve come to expect the highest quality of service and they always deliver!

H. Netter
Virginia Beach

11/17/18

We just received exceptional service from Jay Austin for our HVAC inspection and check-up. He was courteous, efficient, knowledgeable, and above all professional. So much so that we would like to request him specifically for all our future HVAC inquires and service calls. Kellam has consistently provided 5 star service since we first began using them 3 years ago. I recommend them highly as their standards are exceptional!

D. Row
Virginia Beach

11/16/18

The technician, Chris, arrived on time, and efficiently performed my semi-annual maintenance, including accessing the roof to complete the service. He explained potential issues we were facing with an aging (20 year old) system, and the approximate costs that would be associated with repairs if the specified parts were to fail. He answered my questions and helped to give us some things to think about regarding potential heat pump replacement. Very pleased with his service and would happily welcome him to work on our HVAC system again.

H. Berry
Norfolk

11/15/18

HVAC and hotwater heater. Both installations were done with the upmost professional people. They were prompt, friendly, clean and efficient. I would totally recommend them again.

L. Merritt
Virginia Beach

11/15/18

Great service. Very satisfied

G. Olmstead
Virginia Beach

11/15/18

I have 2 little ones at home and my heat went out and Kellam Mechanical was able to get someone out the very next day [when several others were a week out]. Joe Baker, the technician, showed up on time with a smile on his face ready to help. Within minutes he found the issue and saved the day. He was polite, courteous and very professional. I am a very satisfied customer and would recommend Kellam Mechanical to anyone!

L. Self
Virginia Beach

11/14/18

From installation and maintenance of our AC system to annual follow ups on generator we have been very pleased with the knowledge of the techs we deal with.

D. Smith
Virginia Beach

11/13/18

I have found every technician to be very knowledgeable. They have been very professional. We had to replace our air conditioner and they couldn’t have been better to work with. We had an issue with the thermostat and they made sure I was satisfied with how the new one worked. Plus everyone has been very friendly!

S Barton
Virginia Beach

11/13/18

Morgan was great, extremely friendly and respectful. My heat went out, even though my schedule only allowed for him to come out after dark and in the rain he was able to get the job done! I’ll be asking for Morgan for all my jobs!

M. Gard
Virginia Beach

11/12/18

I love the great service I get from Kellam Mechanical. We have them come out for heating/air, electrical and plumbing. Today, Jay A. came out to do the annual heating inspection. He answered all of my questions and did a wonderful job. I highly recommend Kellam Mechanical.

D. Rigsby
Chesapeake

11/11/18

Barry Norris arrived as scheduled to my home on November 2, 2018. He was there to inspect and service plumbing in my home. He went through everything he did, explaining as he went from inspection to inspection. He was careful not to damage anything as he went through the house, covering his shoes when he entered the house. He was very pleasant and answered all my questions.

P. Vakos
Virginia Beach

11/10/18

A great locally owned business. We recently had our a/c units serviced for the year and our technician Josh was incredibly helpful and very qualified. We needed a special size filter which he didn’t have on his truck and said he would come back the following day which he did in a timely fashion. Our family has used Kellam for over 25 years and would highly recommend them.

G. Simpson
Virginia Beach

11/10/18

Kellam is professional from the first phone call to the service call. Being an out of town home owner, it is important to have flexibility in scheduling. The office was able to accommodate all of my scheduling needs without issue. Josh the field technician, went way out of his way to repair our heating unit. He was right on time and very professional and friendly. I don’t usually write reviews on companies but considering the service I received I felt compelled to write. I would highly recommend Kellam and their staff.

R. Kosanovich
Virginia Beach

11/9/18

We’ve been using Kellam Mechanical for years. They’re always very helpful and reliable. Shout out to Morgan for always being so kind, helpful and patient with all my calls/questions.

S. Ware, Real Estate Agent
Virginia Beach

11/9/18

Did an outstanding job. A well mannered professional gentlemen. Very knowledgeable, and diligent in his duties to satisfy me as customer. Thanks for a job well done. Will recommend giving the chance.

K. Owens
Chesapeake

11/9/18

Great service. Easy to work with.

T. Thomas
Virginia Beach

11/9/18

All went well with my service informed me of the condition of my unit. The technician assigned to perform my service was well mannered and very profession. I felt comfort with his exit briefing concerning the condition of my HVAC system.

V. Hernandez
Virginia Beach

11/8/18

Jay was super professional, friendly, and very thorough. He explained everything he was doing and seemed very passionate about his job. I will be requesting Jay for my future maintenance services.

K. MacDonald
Virginia Beach

11/7/18

Excellent group of professionals. A pleasure to deal with and very reliable.

D. Adams
Virginia Beach

11/6/18

John was on time and very professional. He explained step by step the process, and we would him to anyone.

Terry Brown
Virginia Beach

11/5/18

Great Experience! I love this team! Awesome Job.

C. Garland
Chesapeake

11/4/18

Friendly and professional services. The technician that provided the service was friendly professional. He also asked about my water heater service which is something I always wanted and hadn’t had for 10 years so I was able to add that to my service agreement at Kellam.

L. Moyer
Chesapeake

11/4/18

Best A/C company in Virginia Beach! Honesty … unusual to find in HVAC companies! Kellam has it!

J. Buckles
Virginia Beach

11/3/18

Great service. Very reliable and responds every time.

C. Pokorski
Virginia Beach

11/3/18

Excellent service and attention to detail.

L. Ricks
Virginia Beach

11/3/18

Great company. Great service, Great staff, Great ownership.

M. Willis
Virginia Beach

11/3/18
The tech’s customer support, professional and courteous. Explained everything very well. How likely will I recommend Kellam (everyone in this community has Kellam so it’s doubtful that I would recommend …but, maybe if I find someone outside the community that needs furnace or plumbing done.

R. Hainsey
Virginia Beach

11/3/18

Excellent service. Everyone at Kellam is a pleasure to work with, from the office staff to the technicians. Kellam has serviced my home for so many years, 12 and counting, and I’ve always had a pleasant experience. They are not out to con you into spending extra money. They are trustworthy, professional and affordable. I recommend them highly.

S. Rosado
Virginia Beach

11/3/18

Chris was very thorough and explained features of our system and set up that had never been revealed to us before. Our settings to our system are now working better than ever before.

J. Wilson
Virginia Beach

11/2/18

Always professional. Have had good friendly professional service. Nice family business.

J. Green
Chesapeake

11/2/18

These Guys are the Best! My husband and I couldn’t be happier with the expertise, prices, professionalism and care of Kellam. Every service person who comes, every person on the phone, all the follow up … it is simply outstanding.

B. Chalfant
Virginia Beach

11/2/18

I have have been a Kellam customer for many years and they are the most professional, courteous company I have dealt with. They go out of their way to please their customers.

T. Savage
Virginia Beach

10/30/18

Joe Baker did a great job servicing our HVAC systems. He spent time educating us about the systems and showing us the parts that needed cleaning and replacing. Kellam Mechanical was recommended by a neighbor and we are happy that we switched companies. We would definitely have Joe back again!

J. Manetz
Virginia Beach

10/28/18

Service pro Morgan B. Is definitely a professional. He arrived when he said he would, also with a good disposition. Friendly and respectful of my home by using the companies own door mat to covering his shoes. He took his time, throughly checking all aspects of my furnace, looking to repair if all possible first. Never felt he was trying to sell me something. He explained everything in detail and ultimately repaired, not replaced my aged furnace. I was very grateful. The company overall wanted to make my appointment right and they did. Would recommend!

D. Plizga
Virginia Beach

10/29/18

Awesome job! Recommend Patrick!

S. Smith
Virginia Beach

10/27/18

Professional. I have had dealings with a dozen or more HVAC companies in the past. Most come nowhere near the level of professionalism that I have experienced from Kellam Mechanical.

E. Hodnett
Smithfield

10/27/18

I called on a Friday afternoon with heating problem, was scheduled with Morgan the following day, a Saturday. Morgan was delightful, funny, professional and knowledgable. He was able to quickly determine the problem and make the recommendation for the repair. Will most definitely use Kellam Mechanical for any additional HVAC needs.

thankful.

A. Estes
Virginia Beach

10/25/18

Professional; thorough. Pat, our service tech, installed our new WH and serviced our valve shut-off system with great care.

P. Steverson
Chesapeake

10/25/18

Morgan Bayse came to my house expeditiously. As usual he did a great job. He was very professional, courteous, friendly and a very efficient technician. I have a very ill husband whom is in dire need of A/C. Our air conditioner system went out unexpectedly. Morgan worked in a diligent manner and was successful with restoring our system. He is an expert in his trade. We will always be calling him again in the future. Thank you Kellam. We highly recommend Morgan.

Thank you
J Johnson
Newport News

10/25/18

Great Standards! I have been with Kellam Mechanical for over 7 years now. Great standards at reasonable prices. They don’t oversell, are on time, courteous, and true professionals.

T. Johnson
Virginia Beach

10/23/18

All out great company. An awesome company. always on time or they call you to let you know they will be late. Can always get an appointment when call.

R. Ladd
Virginia Beach

10/22/18

Great service! Great company, great service!

P. Powers
Virginia Beach

10/19/18

Kellam Mechanical is the best. We have been customers with Kellem Mechanical for over 10 years. They are the gold standard that others try to emulate.

J. Barber
Virginia Beach

10/18/18

On time. Great customer service. Technician appeared somewhat unfamiliar with my unit, but worked through the check-up diligently. He was not provided a wand for applying evaporator coil cleaner which would be required due to the limited access available to the coil’s right leg. I appreciate that he took time to consult a senior technician when necessary, and arranged a follow-up visit to address a thermostat issue.

P. Miller
Chesapeake

10/17/18

Kellam Mechanical has a staff of well trained professionals that can be counted upon to provide prompt, efficient and expert service. From the Owners to the office staff and technicians, this company exemplifies what is great in Virginia beach and Hampton Roads They and their employees actively contribute their talents and time to helping the community and those in need.

Dan Baxter
Virginia Beach

10/10/18

Thanks Kellam Mechanical!!! Surprisingly, you called back and sent an electrician for changing circuit breaker which we did not expect. You do listen to and care customers. Excellent service!

Thanks,

Gary C.
Virginia Beach

10/9/18

Dear Scott and Kellam Mechanical staff,

I want you and everyone who was involved in my recent AC system “rescue” and new system installment to know how much I appreciate the many kindnesses, support and expertise I experienced. I had hoped to be able to hold out for my new garage addition before the new American Standard would make its appearance – not to be! To have just checked “satisfied” on Sarah’s email would not convey my appreciation. Thank you again.

Best,

L. Shepheard
Virginia Beach

10/8/18

Just want to Thank you all for a great job.!! Thank you so much Morgan you are great!!!

R. Venturoso

Norfolk

10/7/18

Kellam Mechanical did a great job! John did diagnostic analysis, and was very polite, patient. Quickly email response for answering questions even at late night. Matt and Matt not only did an excellent job on the replacement of the heat pump unit. They also went up attic to check air handler and found out what caused compressor dead. He fixed and explained the problem. This is important and very helpful. They were very professional and knowledgeable. Kellam Mechanical also provided registration and warranty paperwork.

G. Chen
Virginia Beach

10/7/18

Kitchen Sink Faucet Repair. Did a good job repairing leaks in faucet.

J. Baker

Virginia Beach

10/4/18

I’ve had good experiences with all the workers at Kellam. Today Jay Austin did a great job and explained everything he did.

S. Fineman
Virginia Beach

10/2/18

No conplaints! Followed Chris from another company, great service and communication!

G. Hazlett
Chesapeake

10/1/18

Excellent knowledge and service.

M. Ahlgrim
Chesapeake

10/1/18

Great service!

G. Previto
Suffolk

9/30/18

Kellam Support. Good company who’s responsive to me as a customer. Proactive maintenance program.

J. Tennant
Norfolk

9/30/18

Chris Coffey came to my house very promptly on Sunday Sept 30 as one of my air conditioning units was not working. It was one that controls second and third floor! It did not take Chris anytime to find the problem and fix it! I was so impressed because while he was here he wanted to make sure all three units were working!!! He was very professional and provided great service!

S. Sonner
Norfolk

9/29/18

Unit operating fine. We appreciate your service to us on the island.

C. Laffey
Knotts Island, NC

9/29/18

Great service. Professional n polite technician.

E. Warranch
Virginia Beach

9/27/18

Excellent work and now ready for heating season ! Your Heating Techs Damien and Khiry were very thorough assessing the situation and changing out my old hot water baseboard unit with a brand new unit. After the new unit was fully installed, they spend extra time chasing down and eliminating the air in the system. My thanks to Kellam for the fine work done!

K. Proud
Virginia Beach

9/26/18
Excellent service, prompt and efficient.

R. Rebold
Virginia Beach

9/25/18
Air handler motor problem. If Ryan had not checked the air conditioner system, and discovered leaking water, we would have had thousands of dollars in damage. Within 24 hrs.,Ryan ordered and picked up the new motor and installed necessary gauges to prevent further problems. Wonderful experience with quick, professional repair.

T. Grimshaw

9/25/18
The techs the past two times that came out were considerate and seemed to know what to do. Thank you.

G. Newville
Virginia Beach

9/25/18
Knowledgeable service tech who take the time to explain what the problem is and how they are going to fix it. They always try to save money for the customer when possible, e.g., we had a part that needed replacing, and John did some research and found that the part was still under warranty – so no charge for it.

B. Willey
Norfolk

9/24/18
Dependable every time. Morgan is a professional and courteous technician who was thorough in repairing my a/c.

J. Moncure
Virginia Beach

9/22/18
Kellam Mechanical serviced my generator right before Hurricane Florence and did a fantastic job. The service man made it a priority to wipe down every surface after the routine maintenance and treated my unit like his own! Thank you,

Salvatore Taddeo
Virginia Beach

9/22/18
Kellam Mechanical is the best. Excellent service Always pleasant and Friendly Professional Knowledgeable Used them for many years.

Becky C.

9/22/18
Morgan was Extremely knowledgeable, and a big thanks to Rhonda for making it happen.

Kimberly Johnson
Virginia Beach

9/21/18
Morgan Bayse – HVAC Semiannual Service. Called pre-arrival. On time. Put down red carpet. Discussed problems and possible resolution of, for the downstairs AC/Gas Furnace. Noticed probable leak on HW Heater in attic; discussed options. HVAC service appeared fine; did leave some tape-backing trash around base of downstairs unit. Answered all questions. Been customer for about 10 years; must be doing something right.

R.F.
Portsmouth

9/20/18
Checked AC. Technician was friendly, professional , and knowledgeable.

K. Spence
Virginia Beach

9/19/18

Kellam Mechanical, you A/C technicians did a great job!!! The A/C technician MORGAN BAYSE fixed my a/c unit. It was not coming on, after checking the Trane inside air handler, Morgan discovered it was not draining, so he cleaned drain pipe from the air handler evaporator coil, so it would not give me any more problems. Could you please send Morgan on all my service calls. Thank You,

Thomas D. Monaco
Virginia Beach

9/19/18
Jay A. Came to the house today to do my regular maintenance and was absolutely wonderful! Personable. Professional. Knowledgeable. Great representative of the company! Thanks Kellam!

M. Samford
Virginia Beach

9/19/18

Prompt and pleasant. I am always pleased with Kellam.

T. Hunter
Virginia Beach

9/19/18
Prompt service (I called at 7 a.m., problem was resolved before 1 p.m.). Lead Service Technician Chris was friendly, professional, and offered a number of helpful suggestions for maintaining our HVAC system. Reasonable pricing for parts and service; I would choose Kellam Mechanical again.

K. Zehr
Norfolk

9/19/18
We have 2 systems that were installed by Kellam Mechanical and have always received great service through customer service and the technician side. One of our systems had developed a major leak and Joe (our technician) tracked the leak and repaired system to as good as new. Joe was courteous, punctual, and explained in detail the repair. Management made notations about the issue incase the problem ends up being an equipment issue.

S. Ipock
Chesapeake

9/11/18
Technician was knowledgeable and very courteous. He was prompt and had a very friendly personality. We were exceptionally happy with our entire service and will use Kellam again!

S. Satterfield
Virginia Beach

9/10/18

Kellam came to our rescue! Our AC died on one of the hottest days of the summer. We didn’t notice it wasn’t working until 8:00 PM. Nonetheless, Morgan came out and had it up and running in no time. Wiring problem. He was friendly, cheerful, and very thorough. Thank you Morgan Bayse!

Chuck and Marie Grindle
Virginia Beach

9/9/18

Quick response in an emergency. My A/C stopped working on a Saturday morning, band Kellam was able to get a technician out to me quickly, who fixed what appeared to be the problem with the interior unit in short time. When it stopped working again shortly after he left, Kellam got him back before long and he investigated further and found what turned out to be the true source of the interruption with the exterior unit, and now it’s running fine.

A May
Virginia Beach

9/7/18

Thorough check. Pleased with service and technicians thoroughness.

C. Adams
Virginia Beach

9/7/18

Excellent! Doug and Barry were professional, friendly, and on time.
J. Ferrell
Virginia Beach

9/6/18

Excellent Service. We have used Kellam for a decade and have never been disappointed with their service. They arrive on time, leave no mess, and always do what needs to be done on the first visit.

S. Tripp
Virginia Beach

9/5/18

Great company and great customer service. I will always recommend Kellam Mechanical to all my clients, family and friends.

L. Phillips
Virginia Beach

9/3/18

I will always call Kellam.. I had been through 3 other HVAC companies. They all either didn’t show up for a scheduled appointment or quoted outrageous prices. Then I called Kellam. Chris was on time and very professional. He looked my system over and gave me my options. Once I decided to have the system replaced, I was quoted a price that was more than fair. The installation team was very professional. Changed out my air handler, compressor and thermostat. They couldn’t have been nicer AND didn’t mind my granddaughter keeping an eye on them. Next time I need a service, HVAC, Electrical, plumbing, babysitting, dog walking – I’m going to call Kellam first. If they provide the service, that’s who I’ll have do it.

K. Beck
Virginia Beach

9/2/18
Great service! The service is amazing! The technician Jay Austin, was very courteous and knowledgeable.

Jonathan D.
Virginia Beach

9/1/18

Great experience. Quick same day service. Had my AC back up and running within 3.5 hours from my initial call.

S. Mcnamara
Virginia Beach

9/1/18

Top notch service. Kellam staff are always on time, professional, knowledgeable and thorough. We wouldn’t use anyone else.

D. Snarr
Virginia Beach

8/30/18
Needed gas water heater replaced. Company was very respectful on the phone and called me at every stage to ensure I was kept up to date on my tech’s movement. Pat arrived on time, conducted excellent work and was very respectful. Perfect job!

P. Balesi
Chesapeake

8/29/18
The technicians were totally professional. They were clean and neat. They did a great job.

R. Colvin
Virginia Beach

8/29/18
Chris Young excellent technician. We appreciate Chris Young for his professional and knowledgeable response to our HVAC concerns. Chris checked out systems and gave us reassurance we needed regarding our systems operating properly. Chris did not try to sell us any services or equipment we truly didn’t need. The response to our call for service was prompt, the same day! We recommend Chris Young at Kellam, we trust him.

M. Caloggero
Virginia Beach

8/29/18
Quick same day service for heat pump diagnostic due to compressor not kicking on. Tech arrived on time and had everything up and running within 3 1/2 hours of my initial phone call for service. Morgan the technician was professional and personable. Reasonable rates. All in all couldn’t ask for anything more great experience.

S. McNamara
Virginia Beach

8/28/18
Always great service, the technicians and support staff are true professionals and care about their customers. Jay and Doug were knowledgeable, courteous and interested in making us a satisfied customer. Thank you!

S. Trippe
Virginia Beach

8/25/18

We have been with Kellam Mechanical for about 5 years, starting with a new Hvac unit for our house. Just had maintenance done to the unit by the technician, Jay Austin. He was really polite and courteous when coming into our home to perform the maintenance. Can’t recommend Kellam Mechanical enough.

Jonathan Davis
Virginia Beach

8/25/18
Great HVAC Service. Of the four HVAC companies we’ve dealt with over the years, Kellam is by far the best. Unlike other companies, they take the initiative to research all potential solutions to HVAC problems, recommending the most economical and efficient way to resolve any issues. As a result, I estimate we have saved several thousand dollars in replacing and repairs to our systems over the past three years.

C. Jackson
Chesapeake

8/24/18

From Shelly in the office…to Morgan in the field, KM was an excellent choice for prompt, excellent service on my broken AC unit. So good in fact, we bought the annual service contract….you should too !!

J. Ray Dunn

8/23/18
Never disappointed. You guys are always professional and knowledgeable. I wouldn’t hesitate to recommend you in a heartbeat.

G. Burnette
Norfolk

8/23/18
Being a new homeowner and having no prior knowledge of HVAC work, it was extremely refreshing to have Jay Austin come out and perform our semi-annual maintenance. Jay was able to display his expertise by explaining my system’s inner workings and even recommending ways for the system to perform more efficiently. Jay was a true pleasure and I would love to have him perform the next maintenance in 6 months.

D. Edwards
Virginia Beach

8/21/18
Customer for 7 years. Kellam Mechanical installed a new HVAC system, including new ductwork in our attic, as well as a new circuit breaker in 2011. We have been satisfied customers and continue to get our bi-annual maintenance service through them.

P. Mcbeth
Portsmouth

8/20/18

Great company with fast response. If you want a good Ac company Kellam is the best.

M. Fischer
Virginia Beach

8/16/18
I would like to offer an endorsement of the services provided by Kellam Mechanical. Our central air stopped working Tuesday night. Since we were not currently in maintenance plan with any company, I needed to find someone in a hurry. I wound up on the Kellam website about 6:30 the next morning, and was quickly engaged by customer service via chat. I was encouraged to have someone patiently take down the details of our problem, and felt assured that we would be taken care of. I received a call from customer service by 7:08 (I missed it), called them back by 7:20, and Morgan, the technician, was at my house by 8:30, clean and professional, ready to work. After troubleshooting, Morgan took the time to explain the problem and solution, then quickly got it fixed. Cold air by 9:00 AM! The price was fair for both sides compared to my previous experiences. We are now signed up for a maintenance plan, and confident that we will stay comfortable. Thank you Morgan and your team at Kellam Mechanical!

S. Litherland
Norfolk

8/15/18
Excellent service, I highly recommend.

B. Reese
Virginia Beach

8/14/18
Great response time and excellent service.

K. Logan
Virginia Beach

8/13/18
Issues with a plumbing vent needed to be resolved ASAP and Barry was here the same day with quick assessment, options for correction, and ultimately same day fix of our problems. The service provided was top notch and Barry was very professional from start to finish. 10 out of 10! Thanks Barry!!

D. Palmisano
Virginia Beach

8/13/18
I have found every technician to be very knowledgeable. They have been very professional. We had to replace our air conditioner and they couldn’t have been better to work with. We had an issue with the thermostat and they made sure I was satisfied with how the new one worked. Plus everyone has been very friendly!

S. Barton
Chesapeake

8/13/18
Will use again for sure.

D. Goetz
Virginia Beach

8/10/18
Service man arrived promptly and determined system was functional but filters and coils were very dirty. I bought a plan to have 2 annual services to avoid this happening again. Service will be performed today. So far, I’m satisfied.

A. Harris
Virginia Beach

8/10/18
I’m very satisfied with the service received. As a new customer it has impressed me that Morgan and Jay have provided excellent advice.

R. Hallman
Chesapeake

8/9/18

Technicians were thorough , knowledgeable , efficient and finished work quicker than I had expected. All systems are functioning smoothly.

D. Smith
Virginia Beach

8/9/18
Barry was great! Thanks for fixing the garbage disposal!

D. Euman
Virginia Beach

8/6/18

Professional and reliable.

D. Adams
Virginia Beach

8/6/18
I was told on the phone that I would be seeing the BEST man for the job I needed on my generator – I got Morgan and he was the best !!!!! On time, very knowledgeable, kind and considerate- I give him a 10 out of 10.

A. Jenkins
Virginia Beach

8/5/18
We have had Kellam Mechanical replace two of our heating and cooling units. They are always on time, offer reasonable prices, the installation goes smoothly, and they register the systems for you. As an added bonus, they are very respectful of your home, use shoe covers on carpets, and protect the areas they are working on. They have my business!

I. Nelson
Chesapeake

8/3/18

I have enjoyed over 12 yrs. of excellent service from Kellam Mechanical. The office staff is friendly and accommodating, recognizing I’m a customer when I say my name. I always ask for Jerry, the technician who has been taking the best of care of my heating and AC systems all these years.

S. Rosado
Virginia Beach

8/3/18

Excellent service from start to finish every time!

Virginia Beach

8/3/18

Kellam Mechanical always provides us with excellent service. The mechanics are always on time, professional and have always been able to correct any problems I have had.

H. Burroughs
Virginia Beach

8/3/18
A very nice man did a good job & explained everything. I have used the company in the past.

A. Overman
Virginia Beach

8/3/18
I had the privilege of having Jay Austin from Kellam Mechanical come to take care of the seasonal service on our AC unit today. He did a great job, very polite, professional, and informative. Thank you Jay for doing an awesome job!!! Look forward to continued business with Kellam and hope you are our tech next time as well.

G. Lawton
Norfolk

8/2/18

Outstanding company. Coordinates appointments, on time, high quality work, clean up, explain work done. Friendly and professional.

B. Shelton
Virginia Beach

8/2/18

Just the greatest. Thanks and great service.

M. Willis
Virginia Beach

8/2/18

Great people, great service. Would highly recommend–local folks, great service!

J. Lavier
Virginia Beach

8/2/18
I have depended on Kellam Mechanical for years, and I find them to be knowledgeable, reliable, and reasonable. They installed my HVAC system and do regular six-month inspections, and their service technicians are always professional and courteous.

J. Rowe
Virginia Beach

8/2/18

Morgan was on time, polite and extremely knowledgeable. We are very pleased with the service that he provided to our family today!

Courtney Baker
Virginia Beach

8/2/18
Would definitely use Kellam again! Great service, polite easy to work with staff. They arrived on time completed their work and I am most pleased with the experience.

K. Schmidt
Virginia Beach

8/1/18
Joe showed up to do the maintenance on both my HVAC system and that of my mother. Was exactly the type of person we have come to expect from Kellam Mechanical. As we had our system installed some time ago by Kellam and my Mother had a new system installed by them this year we could not be more pleased. Hope to see him in the spring for the pre-summer checkup.

J. Adams
Virginia Beach

7/30/18
Showed up on time, did the job efficiently, was polite and professional. System works as advertised. Always happy with Kellam service and have recommended them often.

N. Doyle
Virginia Beach

7/30/18

Check HVAC for on and off problem. Identified the problem and fixed it. Very nice and professional.

E. Yang
Norfolk

7/30/18
I have been with Kellam for 3 years now and the service is always excellent. The techs are always professional and explain everything to you as they are doing it. When a second Tech had to come out for a check he remembered our conversation from 6 months earlier about our fish tanks. Kellam has been great to me and I look forward to keeping them.

P. Glenn
Virginia Beach

7/27/18

I would give 10 stars if I could! This is such an impressive company with talented and capable workers!

J. Buckles
Virginia Beach

7/27/18
Very good, that is all I can say. I was satisfied with service.

P. Hamm
Virginia Beach

7/27/18
Very professional and thorough. No upselling.

S. Ross
Virginia Beach

7/27/18
Jay Austin was my mechanic that came for our semi-annual check up. He could not have been more personable and explained what he was doing the entire time he was here. He is a fabulous representative of Kellam Mechanical. Another appointment had to be made and he made sure he got that taken care of before he left. He reminded me again of the importance of filter change out – we did not do well in that area!! We will take his advice and change on the first of every month. Thanks to Jay and his assistant that came with him today.

Kathi Davis
Virginia Beach

7/27/18
Just wanted to take a second to say how amazing Joe Baker is! After over a week of the original technician not being able to find the issue with our AC(including multiple trips to our home), Joe was sent to our house and did not leave until he found the issue & knew that it was finally in working order. He was not only professional, but he also made sure to communicate with my husband every step of the way. Thank you, Joe! We were finally able to list our home on the market. Let’s be honest – who wants to tour a house in the summer heat in a home that’s 90 degrees?!

A. Williams
Virginia Beach

7/27/18

Jay and Josh came out to service our two heat pumps today and I was extremely impressed by their professionalism, thoroughness, and knowledge. I’m a new Kellam Mechanical customer, and needless to say they are great ambassadors for your company. I’m very happy I switched HVAC contractors!

J. Evans
Virginia Beach

7/26/18
You couldn’t ask for faster turnaround. Our water heater went out yesterday, Barry Norris responded, new water heater in today thanks to the help of Pat! Thanks Scott. Please don’t talk about my HVAC!

B. Brett
Virginia Beach

7/25/18
Kellam Mechanical did everything you should expect from a service oriented company. The quote matched the final invoice, the technicians showed up on time, they were extremely professional and did a great job on the install. Unit is working perfectly and we will recommend Kellam to anyone and everyone. THANK YOU

Ken Lloyd
Virginia Beach

7/25/18

Every time I have requested service from Kellam Mechanical I have received outstanding service. Absolutely nothing to complain about. Very professional and friendly.

R. Kephart
Virginia Beach

7/24/18
Our a/c quit working and being new to the area we had not established service with any HVAC company. We contacted Kellam and were pleased with the service from the initial call to the completion of the work. Morgan was awesome! From his first phone contact through his visits and service, he was friendly and funny, yet professional. He told us what the problem was, what the solution was and not only did he give his word he would fix the problem, he kept his word and fit us into his schedule in the time frame he promised when the new motor came in. We appreciated his quality service. Thanks Kellam!!

D. Schultz
Virginia Beach

7/24/18
Today, I had Jay Austin arrive to our home and let me just say that he is a testament to real professionalism. He is very knowledgeable in his field and went above and beyond to provide me with expert recommendations to keep my air handling system in perfect working condition. Doug the electrician was outstanding. He ensured all of the electrical components in the home were working properly. I will continue to use your company for maintenance in the future.

D. Wilson
Virginia Beach

7/23/18
My mother is in Va and I’m a distance away. All I have to do is make a call and a service technician arrives on time and takes care of the problem. We were given several options for the repair . We have not had any additional issues. Kellam Mechanical gets it right the first time.

B. Bradberry
Virginia Beach

7/20/18

Jay was EXCELLENT, knowledgable and thorough. Probably one of the best techs I have had with Kellam!

B. Kainer
Virginia Beach

7/18/18

I have nothing but rave reviews for everyone that worked on installing my heating/AC unit. Joe B did an excellent job laying out the options for me and explained what Kellam could do to install my new system. Matt and Damian did a great job with the installation and prompt follow up when an issue arose that had nothing to do with what they did. They were on time and respected my property. DJ was awesome with his response to the issue that needed to be taken care of and he came back several times to make sure it was done right. I don’t want to leave out Shelly and Belinda who I spoke with many times on the phone. They were always professional and polite and followed up promptly. Kellam is by far above and beyond anybody I have worked with. I would recommend them to anyone and I have done nothing but talk about them to my friends. Thank you Kellam!

J. Perry
Virginia Beach

7/13/18

Joe. was great ! He corrected issues the last two techs could not. He knows his stuff. Kellam should give him a raise !!

J. Krisciunas
Virginia Beach

7/13/18
Definitely tell’m Kellam. It’s been a month since Chris fixed our system, and I still pinch myself! For 9 years, our upstairs unit struggled to cool the house on hot days. For 9 years, it was fixed by another company and it still struggled. Deciding to go “local” was the best decision we ever made! Not only did he fix it, but he didn’t try to sell or charge us for things we didn’t need. Our air conditioning is cooling my upstairs to perfection on the hottest of days with no problems! Thank you Kellam for being the best in the business! I will always tell’m “Call Kellam!”

S. Sterling
Virginia Beach

7/13/18
Morgan came out today and did an amazing job, not only did he re-replace the part that was just replaced last week, he cleaned the heck out of our AC unit. He said eventually we will need an upgrade but for now this should hold us over and even the upstairs is getting some cool air. He was friendly and even played with our dog.

A. Elizabeth
Norfolk

7/13/18
Another 5 star service visit from Kellam Mechanical! Maintenance technician Dunthyon Schroeder “Yon” worked in extreme temperatures for 3 hours to get my 3 AC units running great for another season. He was prompt, polite and efficient. As always, tell em Kellam!

S. Lock
Virginia Beach

7/13/18
Had a problem with ac unit in mid July. Spoke with Rhonda and DJ of the Kellam Team. They sent Service Pro Joe B., who quickly diagnosed the problem. The part was ordered and installed within a week and we are pleased with our results. We really appreciated the complimentary/temporary ac units (promptly installed by Isaiah Y.). Small conveniences like these show the consideration and professionalism of Kellam Mechanical Team. I have worked with this company for many years and would highly recommend them to anyone with A/C service needs.

R. Smith
Chesapeake

7/12/18
Very professional. No question as to what the problem was. I understand what I need to do to correct the problem. Totally satisfied on my part at to the service provided.

K. Owens
Chesapeake

7/12/18
Always have received excellent service. Will always call, prompt and willing to get to the source of the issue we are experiencing.

J. White
Virginia Beach

7/10/18
Our experiences with the Service Technicians Joe Baker and Jerry Wagner have been superb!! As has our interactions with the Owner, Scott Kellam. I would recommend Kellam Mechanical to everyone.

B. Buehler
Virginia Beach

7/8/18
Jay was the first and only Kellam technician to actually take the units apart and vacuum each. He recommended an anode for the unit that is only a year old. He also recommended the type of filter to buy in the future. I was pleasantly surprised to get such a high level of service.

P. Berke
Virginia Beach

7/7/18
This was an all-around great experience and I highly recommend Kellam Mechanical. I submitted a request to replace my mother-in-law’s in-wall ac/heat pump. Scott Kellam was the first to respond and call me (and the only to come up with a solution). He was able to find me a unit that fit the exact space of the old one. My interactions with him via Angie’s List and phone were prompt and professional. My mother-in-law; was very pleased with the installers who showed up on-time, were very polite, and even helped her vacuum the area when the old unit was removed.

S. Nelson
Portsmouth

7/4/18
Very Pleased with work.

G. McDonald
Virginia Beach

7/6/18
Mr. Baker was prompt, helpful and did a great job fixing an issue with our A/C. Greatly appreciated his service

Virginia Beach

7/2/18
I am extremely pleased with the service Morgan Bayse performed on my air conditioner.

M. Harvey
Chesapeake

6/29/18
Excellent Service. My most recent service was excellent. He even washed out the compressor housings – never had that performed on previous visits.

J. Tennant
Virginia Beach

6/28/18
Great service. Completed repair on time and price is exactly what was quoted. Great service done right the first time.

Lee Thompson
Virginia Beach

6/28/18
Ryan performed our scheduled maintenance today and identified an issue that needed to be addressed soon to prevent a future AC failure, my husband agreed with his assessment and recommendation. Ryan was very polite and professional as KELLAM’s techs always have been. We’ve had a service contract KELLAM Mechanical for well over ten years, basing that choice on their excellent reputation at that time. Their service has always been superior, it remains so.

D.Green
Virginia Beach

6/27/18
Overall satisfaction. The techs sent to our home were personable and effectively took care of our issue in a timely manner. We will definitely “ Tell ‘em Kellam”!

C. Morris
Virginia Beach

6/26/18
Great service. Always prompt, professional and helpful. I would use them again.

M. Pasquarette
Chesapeake

6/26/18
Awesome professional service. From the call in to the outbrief when they leave, the Kellam team is a wonderful service oriented professional experience. No one else is even close!

J. Reynes
Norfolk

6/25/18
Barry, Kellam Mechanical’s technician, provided top notched service. He was very knowledgeable and recommended an alternate solution to replacing our hot water heater that met our needs while saving us financially. Customer support was excellent. Everyone associated with providing service was both professional and efficient.

Patricia S.
Virginia Beach

6/25/18
Excellent service; knowledgeable technician! Barry, our technician, was very knowledgeable and recommended a service that we’d not thought of that met our needs as well as being more economical. He was efficient and thoughtful throughout the service call. We highly recommend Kellam Mechanical for all of your hot water heater and plumbing needs.

P. Steverson
Chesapeake

6/25/18
Great service, my equipment is running great.

G. Ganter
Virginia Beach

6/25/18

Excellent service appt. Fixed the sweating problem. Prompt response. They stayed in touch and showed up on time. They did their A/C magic. Works fine.

R. Amelon
Virginia Beach

6/25/18

Excellent service appt. Fixed the sweating problem. Prompt response. They stayed in touch and showed up on time. They did their A/C magic. Works fine.

R. Amelon
Virginia Beach

6/20/18
They were real troopers after having to spend so much time in that hot attic!

F. Bell
Virginia Beach

6/19/18
Thank you Kellam Mechanical for doing an exceptional job. My outdoor capacitor failed. Morgan Bayse quickly and professionally explained the issue, potential reasons for failure, and replaced the piece. He was kind and answered all of my questions. I would recommend them to anyone and will call on them again, when necessary.

I also signed up for the twice a year maintenance plan. I normally wouldn’t but I think it’s money well spent.

Thanks again…
Daniel Abramson
Virginia Beach

6/17/18
Outstanding service. Annual maintenance contract for heating and air conditioning was a good investment. I have a high level confidence in your reliability.

D. Foley
Virginia Beach

6/16/18

Care about their customers. Nice folks, enjoy doing a nice job.

Z. Holt
Virginia Beach

6/14/18
Love how you send follow up letters, we have trouble with our mail and didn’t receive the first correspondence. Also like the payment method where you can deduct each month!

J.Simpson
Virginia Beach

6/12/18
Excellent staff, friendly, professional, clean, timely. Would highly recommend!!!

E. Zerneke
Virginia Beach

6/12/18
Great company to work with, will definitely recommend them to my friends and family.

T. Petrehn
Virginia Beach

6/11/18

Dear Mr. and Mrs. Kellam,

I am writing you this letter because of the professional service I have received from your outstanding staff over the past fourteen years. I am still amazed at the professionalism your staff exhibits each time I call to request service or ask a general question for my personal knowledge. This professionalism and tone your staff sets on the phone is a customer’s first impression of your company. I am even more impressed at the time you (Sarah) has given me to help me make the best informed decisions regarding my heating and air conditioning needs over so many years. It is so refreshing that the owner of the company can still take the time to personally talk to customers with a genuine concern and an open heart. Over the years, I have tried to always acknowledge the superior work your staff has provided me through positive reviews on various web sites. I so enjoy writing them and hope it has helped to spread the word about your outstanding company and the quality and superior service you provide. I am also writing you to acknowledge several employees that recently helped with the installation of our new hot water heater and HVAC system. Special thanks to Patrick and Barry who installed the new hot water heater. The installation was so professional and they both treated my home with such care and respect. Finally, I would like to single out two service technicians who in my opinion exceeded all of my expectations when it came to the installation of the new HVAC system. When I signed the paperwork for the new system, I stated that I would like the “A” team to do the installation and the “A” team was what I received. Blake and John were outstanding! From the arrival on time to the completion of the project, these two individuals were non-stop. They both were so professional and they treated my home with excellent care and respect. They would stop to explain what was happening and kept me informed when adjustments needed to be made. The installation was so neat, prefect and professional and the cleanup quick, orderly and well organized. I have had many service technicians in my home over the years, but these two left an outstanding impression on what a superior customer service and outstanding work should look like. Thank you Kellam Mechanical for always being here for me over the years. You are an outstanding company with exceptional employees and a stellar reputation in our community. Here’s wishing you and your employees all the best in the years to come.

Sincerely,

Pete Sykes
Virginia Beach

6/9/18
Great company with great employees. I have to admit that I am having a major issue with Kellam Mechanical. Let me explain. I have written several positive reviews with regards to Jerry Wagner, who is my service tech for normal maintenance. Likewise, I recently sent a very positive review for Morgan with regards to my air conditioning system. I just had a new hot water heater installed and the two individuals, Patrick and Barry, did a great job with the installation. Also, I just had a new HVAC system installed by Blake Manns and John Owens. Just when you think the technicians could not get any better, these two men proved me wrong. I have never dealt with two individuals who cared more about my installation and making sure everything was installed to the best it could be. These two men went way above and beyond the call of duty and my expectations. My issue is that I have never experienced a negative issue with this company. Every person that I come into contact with at Kellam Mechanical, from the office staff to the many technicians, give a new meaning to the words “outstanding professional”. Evidently Scott and Sarah Kellam only hire first class experienced personnel. I would like to relay to anyone looking for a trustworthy and reliable company to install or service equipment in their home, to consider the quality work performed by Kellam Mechanical. In my opinion they are the best!

Joe R.
Virginia Beach

6/9/18

Very satisfied. Every business has its minor missteps, so “recovery” is what counts; Kellam excels.

D. Jellig
Virginia Beach

6/4/18
He let me know he was coming, he was on time, incredibly communicative, knowledgeable about what needed to be fixed and had the part on the truck! Highly recommend – very pleased, Kellam does a great job on our personal home and both of our rental properties!

K. Hammett
Virginia Beach

6/3/18
Recently one of our units went out on a Friday and we called for a service appt. they came out immediately and temporarily fixed the unit while pricing options for us to get permanent fix. Great service and friendly.

S. Ashmore
Norfolk

6/4/18

Jerry performed my biannual maintenance inspection today. Jerry is always friendly and professional when he is here. Jerry takes the time to tell you what he did and makes recommendations when and where needed. He also offers to change my filters for me if needed. I highly recommend Jerry to perform your maintenance inspections, you will be happy with the result.

R. Kephart

Virginia Beach

6/3/18

Morgan performed our A/C and Generator maintenance and also installed an Ultravation unit. He was punctual,neat and painstaking in completing the job. He explained the operation of the Ultravation and made sure that we fully understood everything. We will request him for all of our future needs from Kellam. Excellent service!

J. Carrasquillo
Virginia Beach

5/31/18

Chris was beyond professional. He helped us understand what was not working, and what needed to be done to fix it. My HVAC system is running better than it has in years. Highly recommend Kellam Mechanical!

S. Sterling
Virginia Beach

5/31/18

Great service!

I went a 4 days without AC (it was hot outside) and the company assigned by my home warranty company still didn’t reach out to make an appointment. I contacted Kellam Mechanical, and was able to get my AC diagnosed, and at least running within the same day. The tech was very professional and knowledgeable. I would highly recommend Kellam Mechanic

W. Wellington

5/30/18
Jay did a great job today on our annual service visit!

A. Behren
Virginia Beach

5/30/18
Kellam Mechanical has gained a new customer!Morgan was very professional, thorough in his diagnosis, and kind. Great job Morgan and Kellam Mechanical. Thanks for taking care of us.

M. Gregory
Virginia Beach

5/29/18
Morgan has always been a personable and professional member of the Kellam team. Thanks so much

D. Roland
Virginia Beach

5/26/18
Great job!! Thank you so much for taking care of our hot water heater issues. We are truly satisfied with the service we received.

J. Joyce
Virginia Beach

5/26/18
Plumbing Service: On time, polite, quick response time.

S. Poyner
Virginia Beach

5/25/18
I had my semi annual maintenance check-up yesterday and your technician Jay Austin did an extremely professional job. Thanks.

P Barker
Virginia Beach

5/25/18
Technicians are professional and courteous. Techs are competent, professional and courteous. No standing around talking. I will advise my neighbors about company.

W. Casanova
Virginia Beach

5/24/18
Extremely impressive! Pat Burns was a phenomenal representative for Kellam Mechanical. Pat was professional and extremely courteous. The problem was diagnosed and addressed promptly. My wife and I are very pleased and will certainly be return customers.

Dennis J.
Virginia Beach

5/24/18
Kellam Mechanical has saved us over and over again. Every technician that has come to help has been extremely courteous and professional. This time Patrick came to assist us with some plumbing issues. He has helped us before when we were in a bind and once we saw he was the technician that showed up for this service call, we felt like it was a family friend coming to take care of the problem. Thank you Patrick and Kellam Mechanical for your great service!

B. Kirkwood
Norfolk

5/23/18
I can’t believe we never used this company before. We had previously used Michael And Sons, and it seems like every time they came, they found something else we needed, only to find out we didn’t need it. Chris from Kellam was the most professional and informative tech we’ve ever had out here. He looked to save us money, while doing quality work. This is why we should have shopped local. He fix what was wrong, and our air is running better than before. If you are looking for a company to work on your system, I highly recommend you stay local and give them a call. Appointment was easy, they were on time, and the price was very fair.

S.B
Virginia Beach

5/23/18
High quality, honest company with very good workmanship. I have been a customer for many years. Their service is timely, precise and cost effective. They have also installed new equipment for me. The work was clean and of high quality.

R. Wernick
Virginia Beach

5/23/18
Thank you Chris for being the best HVAC tech, and we’ve had many from other companies, we have ever worked with. This company is first class! Unlike other HVAC companies, they didn’t try to sell us something we didn’t need. He fixed what was wrong, and helped us understand the problem! I’ll never use another company! #shoplocal.

S. Sterling
Virginia Beach

5/22/18

We had trouble with our unit and Kellam Mechanical came the same day. Chris was awesome and found the problem. He was able to fix it and gave use many options in moving forward. We could not of asked for any better service. Thank you Chris and we look forward to doing business with Kellam Mechanical for many years to come.

W. Snow
Virginia Beach

5/19/18
Ask for Chris Y as the best HVac guy I had compared to other comrades who served my home recently. My Nest thermostat was saying that no Hvac is connected and Chris found out that the drainage line was clogged up It was so bad that he had to return and fix it 3x in one day Nevertheless, he had that friendly and patient smile to fix it until it’s done He even mentioned that I can call him anytime even at night if I still had the same problem. Fortunately not. Additionally, there were other problems that came up but Chris fixed them and went beyond just to ensure that my Hvac system works well. He is very knowledgeable, professional, friendly, funny, dedicated, reliable and most of all punctual in every appointments. I highly recommend him as ur Hvac guy at Kellam Chris Y, on the other hand, took the initiative and made extra effort to find out what was really wrong w my system and resolved it. I’m very delighted about the results and again make sure you mention his name at Kellam cuz he will be there for you undoubtedly! And you will be posting another good review about him just like me.Go Chris!

Lohlee H.
Virginia Beach

5/18/18

I recently had an AC concerns and contacted Kellam Mechanical. My service technician was outstanding in so many ways. His name is Morgan B. He was so knowledgeable, professional, caring, personable and treated my home with such respect. He was through during the AC inspection and my problem was resolved right away. I would highly recommend this fine company and Morgan B. for your future AC concerns. Thank you Kellam Mechanical for 14 years of great service ! Thanks also for the excellent staff and technicians I have encountered over the years. All were outstanding and so professional. Here’s wishing your fine company much success in the future.

Pete S.
Virginia Beach

5/17/18

Exceptional service!!

I have used Kellam Mechanical for the past 13 years and have never been let down. The staff, office and technicians both, are always very courteous, professional and strive to make my life easier. I would recommend Kellam Mechanical to keep your mechanical, plumbing and electrical systems in top operating condition.

J. Harvey
Virginia Beach

5/17/18

The recent visit by Morgan to our home could not have been any more pleasant. His friendly personality and concern for our home was most appreciated. His professional knowledge of our problem and the way he kept us informed, as to resolving the issue could not have been any more pleasant. Kellam Mechanical should be proud to have him as an employee.

Joe R.
Virginia Beach

5/16/18

New A/C and heat pack installed. So far so good! AC working well, will see how gas furnace improves heating next winter. Hope to see energy savings in the long run. Installation went as planned – thanks!

M. Wilson
Virginia Beach

5/15/18
Technicians are always clean, knowledgeable and professional. Administrators are very friendly and helpful. Great family owned business. I recommend them to all my friends!

S. Binder
Virginia Beach

5/14/18

Prompt and polite …
Never fail to follow through in a timely manner always keeping the customer as #1.

J. Cannon
Virginia Beach

5/14/18

Recently I required servicing on my air conditioning unit. In talking to Jessica in the office, she stated that she would send Morgan Bayse to investigate the issue. From the initial greeting by Mr. Bayse , until the time he completed correcting the cooling issue, I was truly impressed by his genuine concern for my home and getting the problem resolved. His professional and caring attitude gave me complete confidence with his assessment of my unit. He was most informative in explaining what he had found and the process to correct it. Kellam Mechanical should be very proud to have Morgan Bayse as a valued employee. Mr. Bayse is just one more reason that I am completely satisfied with Kellam Mechanical and their staff of employees. Thank you for fourteen years of excellent service!

J. Riddick
Virginia Beach

5/14/18

The technicians were thorough, explained their process, and worked efficiently. They also arrived
early, which was a bonus.

H. Berry
Norfolk

5/9/18

I’m very satisfied with the service received. As a new customer it has impressed me that Morgan and Jay have provided excellent advice.

R. Hallman
Cheseapeake

5/8/18

Everything was great! Service was quick and professional!

Chris B
Virginia Beach

5/8/18

I wanted to let you know how much I appreciated the professionalism and pleasant attitude that Jay exhibited today. He worked hard and quickly. He also assisted me in getting an appointment for a repair immediately. Thank you.

Chris McClenny
Virginia Beach

5/7/18

Jerry did a great job maintaining my inside and outside A/C units, I would recommend KELLAM MECHANICAL to anyone who needs service on their Home A/C UNITS ,because Kellam has been servicing my heating &A/C equipment for many years and always do a great job.

Tom Monaco
Virginia Beach

5/7/18

I really appreciated the service that Joe Baker gave me today. He was quick, gave me reasonable options and not only was he CLEAN but he was incredibly polite and sincere.

Thanks, Joe!

K. Asgeirsdottir
Virginia Beach

5/6/18

Morgan Bayse came to my house expeditiously. As usual he did a great job. He was very professional, courteous, friendly and a very efficient technician.
I have a very ill husband whom is in dire need of A/C. Our air conditioner system went out unexpectedly. Morgan worked in a diligent manner and was successful with restoring our system. He is an expert in his trade. We will always be calling him again in the future.

Thank you Kellam. We highly recommend Morgan.

Thank you,

J Johnson
Virginia Beach

5/5/18

Excellent service. Always on time and reliable.
S. Tripp
Virginia Beach

5/5/18

We have been very satisfied with both the installation of our unit and now the follow up check before time to turn on the AC. Workmen are very courteous and leave no dirt behind!! Would highly recommend your company!

E. Siever
Virginia Beach

5/4/18
I’m very satisfied with the service received. As a new customer it has impressed me that Morgan and Jay have provided excellent advice.

R. Hallman
Chesapeake

5/4/18

We had to replace a defective AC coil and Chris Young did a great job explaining the problem, getting on the phone to find the part and installed it the same day. He takes the extra steps to ensure contact information is up to date and calling the office to ensure it is updated. I will be requesting Chris as our technician for future maintenance. Thanks Chris!

M.K.
Virginia Beach

5/4/18

I recently had a very positive experience with Kellam Mechanical. Rusty came out to provide a quote on a new system and he was prompt, knowledgeable and courteous. In addition to the quick and helpful service, the price and financing options were very fair. Kellam mechanical helped make an otherwise very stressful experience not so bad. I wouldn’t hesitate to recommend them to a friend or hire them again in the future.

Holly Faye

5/3/18

We had to replace a defective AC coil and Chris Young did a great job explaining the problem, getting on the phone to find the part and installed it the same day. He takes the extra steps to ensure contact information is up to date and calling the office to ensure it is updated. I will be requesting Chris as our technician for future maintenance. Thanks Chris!

M.K.
Virginia Beach

5/1/18

Morgan did a great job yesterday. Very friendly, respectful, and worked quickly. Overall a pleasant experience.

J. Snyder
Norfolk

5/1/18

Very skilled and knowledgeable. Great technician, quick and efficient.

J. Uhrin
Virginia Beach

4/30/18

I have always been completely satisfied with Kellam! All Kellam employees are wonderful, competent and responsible. They are on time and do a fantastic job.

H. Burroughs
Virginia Beach

4/30/18

Excellent service starting from the call to the service department to the arrival at our house 2 hours later and problem solved an hour later. Fantastic! Patrick technician was outstanding, very helpful and very very knowledgeable. Wish he was working for me.

C. Reich
Virginia Beach

4/29/18

They are there for you when needed and provide great service. Best for all services.

C. Pokorski
Virginia Beach

4/29/18

Great work. Scott and all his staff do a great job.
M. Willis
Virginia Beach

4/29/18

Very dependable, professional and friendly.

S. Rosado
Virginia Beach

4/28/18

Morgan Bayse is the best, fast, knowledgeable, friendly and efficient. He got the job done right and was quick about it too. I’ve never had a bad experience with Kellam Mechanical but I have had awful experiences with their competitors. I’ll be a Kellam Mechanical customer for life!

C. Beale
Virginia Beach

4/27/18

I’ve been a customer of Kellam Mechanical for more years than I can remember. They always come through for me and the rental properties under my care.

K. Bosher
Virginia Beach

4/27/18

The natural gas company put the red tag on my meter and turn off because there is a leak by the fireplace. Have realtor suggested this company and call them to come out. Berry was here that afternoon and very helpful. He have to come back again this morning and he was here half an hour before and started working with out interpreting me. Pat the guy who can fix your gas leak problem like a pro came to help later and they both are great!!! They’re fixed the problem and even call the gas company for me and have them out here right away so I can have a hot water. You guys are wonderful!! Thanks Berry and Pat.

Piya Davison
Virginia Beach

4/26/18

This company was of great assistance from the very beginning. They replaced a company who said I need a completely new unit. Kellam fixed my old one and it kept operating for another two years. When the time came to replace it, I went with Kellam. They are honest, reliable, and really care about their customer base. Top of the Line.

Capt. R. Frey
Virginia Beach

4/26/18

Excellent service provided to us consistently. Always helpful, knowledgable, and courteous service by technicians.
Robert F.

Virginia Beach

4/26/18

Wonderful service. Kellam Mechanical does a great job but more importantly they keep the customer in the loop. Very professional!! They show up on time, great work, clean up, friendly and professional.

B. Shelton
Virginia Beach

4/26/18

Tech did maintenance work requested, timely and efficiently, called before he came, was on time, and well explained what he was going to do and what he did.

W. Solomon
Virginia Beach

4/25/18

Both Jay and Terrence have been great…not to mention the office staff has been fantastic, great communication and overall great experience.

Louis Ricks
Virginia Beach

4/25/18

All of the associates have been polite and friendly, never had an issue with Kellam.

K. Gordon
Virginia Beach

4/25/18

Excellent service, very satisfied.

M. Timmons
Chesapeake

4/25/18

Terrence was a great technician, very through, communicates well. Overall, experience good.

J. Green
Chesapeake

4/25/18

Good service. The technician was knowledgeable and was very expeditious in his work.

D. Bright
Virginia Beach

4/25/18

Excellent Across the Board. Always excellent in skills, attitude, timeliness, and professionalism. Very good value and a pleasure to do business with.

B. Chalfant
Virginia Beach

4/22/18

Everyone was great. Jay was great and very informative.

M. McLeod
Virginia Beach

4/16/18

Thoughtful, respectful, reliable workers and great customer service! They want to keep their customers and go above and beyond! Customer since 2004.

K. Oneill
Virginia Beach

4/15/18

Morgan Bayse provided an excellent inspection and service. A technician like Morgan goes a long way.

R & C Saunders
Virginia Beach

4/12/18

Jay Austin was here today and was extremely courteous, respectful of our home, and did a thorough job. Highly recommend this company. Yes

T. Taulbee
Virginia Beach

4/11/18I have used Kellam Mechanical for 14 years and am so pleased with their outstanding professional service and knowledgeable employees.I am always treated with respect and their on time service cannot be beat. I am exceptionally pleased with the excellent and professional service provided by my technician, Mr, Jerry Wagner. Jerry is so knowledgeable and treats my home with such respect. From the service matt placed at the front door, to the slip on booties to protect my carpet, this outstanding employee is worth his weight in gold. Not only is he so polite and caring, he is also attentive to every detail of the job at hand, He explains what was done and ask if I have and additional questions at the conclusion of the job. This service is so superior from the start to the finish. Thank you Kellam Mechanical for many years of service and for Mr. Jerry Wagner , who is in my opinion, is the finest technician around. Job well done !!!!!! A+++++

Pete S.

Virginia Beach

4/11/18

Damien, John and Khiry are the most courteous and affable young men and are definitely an asset to your company. They were very efficient in installing my heating and air-conditioning system and did a splendid job of preventing any mess.

A job well done!

M. Cerwonka
Virginia Beach

4/9/18

Mr. Jerry Wagner came to my resident on 9 April 2018 to service my AC/heat pump units. As usual, Mr Wagner was very professional in his presentation and servicing of the Unit. I told Mr. Wagner about the Alert messages that I frequently received from the EcoBee unit on the first floor. He went thru the settings on the thermostat and informed me of the nuances of the various settings and what they are indicating. He reset both the upstairs and downstair thermostat setting the reflect uniformity of the filter changing and service reminder. After Mr. Wagner completed his service performance he fully explained what he did and the status of the AC System. It is always a pleasure having Mr Wagner to service my home AC/Heat pump system. He is a true professional!

R. Lindo
Virginia Beach

4/6/18

Kellam is awesome! We’ve worked with Kellam M. for fifteen years and they’re always kind, professional, reliable, and knowledgeable. We wouldn’t use anyone else!

H. Netter
Virginia Beach

4/5/18

I cannot express how much I appreciate the folks at Kellam Mechanical! ALL of them! Today was no exception. Morgan Bayse and Kevin Gilmore came out to do the annual HVAC checkup, and they were, as usual, punctual, respectful, friendly, efficient, and thorough! (It has been that way every time technicians are sent to the house – at least twice a year for inspections.) In addition, the office staff (Lauren Motes, in particular), go out of their way to communicate times, conflicts, head’s-ups, etc. keeping things on track and customers happy. Bravo!

J. Godsey
Virginia Beach

4/2/18

Morgan did a great job as always. Made some great recommendations and took good care of my system.

S. Jones
Chesapeake

4/2/18

Fast, even replace pipe insulation and hot water heater shut off valve. “A” rating.

C. Shaver
Virginia Beach

3/30/18

Diagnosed and repaired problem…issue with thermostat and disconnected wires from previous repair by another company. Joe the technician was very professional and pleasant. Did not get multiple estimates so am unable to judge how expensive they were. Diagnosis, repair, and system check took about 3 hours. Side note: Another company said we had problem with attic ductwork and they needed replacement. Second opinion from Kellam Mechanical was replacement not needed, just needed to blow debris from the lines through normal operations. Kellam was correct, and saved us thousands of dollars compared to the other company’s diagnosis.

L. Wright
Chesapeake

3/28/18

The technician arrived on time and quickly diagnosed the issue. Got our system back up and running in no time. He also observed a potential hazard due the condensation pan not having an overflow drain (It was installed by another HVAC company.). A simple and reasonable solution of a shutoff switch was presented to prevent problems should the pan ever fill up, which we elected to do. He didn’t have the part on his truck, but came out the next morning (on time) and installed the switch in less than 15 minutes. We have been extremely satisfied with all the work done by Kellam and will continue to use them for all of our HVAC, electrical and plumbing needs.

D. Snarr
Virginia Beach

3/27/18

Joe Baker is very courteous and conscientious. He explained everything very clearly and helped me decide on the best air-conditioning and heating unit to have installed. I have used Kellam Mechanical for a number of years now, and have always been very pleased with their professionalism. Joe Baker is an asset to the company.

M. Cerwonka
Virginia Beach

3/23/18

Had a well pump that wouldn’t stop running. Morgan came out late on a Friday evening. He suspected a leak, crawled under house, an searched the yard for signs. No leak. He then tested the unit and quickly found the main issue. He fixed the problem in under an hour.
Excellent service, personable, and thorough. J would recommend Morgan and Kellam to friends and family.

E. Hiemer
Chesapeake

3/23/18

Joe Baker did an outstanding job. He is very professional and very courteous. He is an employee that Kellam Mechanical should be very proud of indeed.

J. Barber
Virginia Beach

3/16/18

I have had Kellam Mechanical do many projects for me. Always very satisfied with their work. I prefer to discuss everything with Morgan before I start anything. Just to get his opinion. My thoughts are. What will work better, last me longer and save me money in the long run. Everyone I have come in contact with are respectful and pleasant to have around.

April Gavin
Virginia Beach

3/14/18

3 year old HVAC unit seemed to be running strangely. I was able to make a same day appointment to have the unit looked at. The tech knew the system well and informed me that it was running as it should be. When I asked about the different noises it made he recreated each of them and explained why it made the noises. The issue isn’t that there is something wrong with the unit so much as it just happens to be sitting right outside my bedroom window 🙁 Nothing can be done about the odd little noises so instead it might be time to invest in one of those little machines to cancel them out.

R. Savvi
Suffolk

3/14/18

Excellent professional team that is interested in customer satisfaction! Excellent team of professionals that really care about customer service and getting the right solution for your circumstances.

J. Reynes
Norfolk

3/13/18

Great service call. Very satisfied with Chris Young service of my generator. He was very helpful and knowledgeable. Glad I called Kellam Mechanical.

S. Kruskop
Virginia Beach

3/10/18

Jay was a great tech. Awesome experience!

D. Euman
Virginia Beach

3/9/18

Joe B, a Kellam Mechanical Tech, was very professional & knowledgeable in performing a semi-annual HVAC inspection. He adequately explained the requirement to swap out the command module board on the lower Heat Pump system. We appreciate his kindness in taking time to answer all questions.

Bill & Allene Wilson
Virginia Beach

3/9/18

Morgan came to our house today and was the most professional, courteous and efficient technician of any sort from any company that has ever been hired by our family. Morgan came to our house today and was the most professional, courteous and efficient technician of any sort from any company that has ever been hired by our family. Can’t give him enough stars.

J. Smith
Norfolk

3/7/18

Joe Baker came to service my equipment today and did a great job he was respectful and very careful to inspect the equipment to ensure proper operation to the highest quality of work performance

H. Forster
Virginia Beach

3/5/18

Morgan came to our house today and we couldn’t have been more pleased. He’s the most professional, courteous and efficient technician from any company that we’ve ever hired. In fact, we would like to request that only Morgan be assigned to our home for any future service calls.

J. Smith
Virginia Beach

3/5/18

Jay from Kellam Mechanical did our HVAC maintenance today. He was extremely personable, knowledgeable and thorough. Five stars are not enough for this exceptional company. They take care of their customers and work so well together. Every technician has been extremely polite and very well educated. I have no problem telling ’em Kellam! Kellam all the way!

J. Wilkins
Virginia Beach

3/4/18

On time, helpful. 10, totally satisfied!

B. Anderson
Virginia Beach

3/3/18

Excellent, friendly service as usual.

M. Wheeler
Virginia Beach

3/2/18

My generator wouldn’t start. Chris Young not only got it started , but showed me what the problem was and how to start it myself if the problem showed up again. Chris was very helpful, knowledable and easy to talk with. Highly recommend Kellam Mechanical if you have a problem. Chris Young got my generator running and gave me great advice on what to do if I have any future problems. He was very informed and professional and went out of his way to be helpful. Highly recommend.

S. Kruskop
Virginia Beach

3/1/18

Very professional and all of the equipment that was installed was neatly organized and very clean. I would like to thank the entire Kellam Mechanical team for a job well done. Bravo Zulu.

T. Hatton
Virginia Beach

2/27/18

I have been using Kellam Mech. for the last several years and have experience great service. In the few times that I have needed repair they were always quick to respond and solve the issue and minimal cost.

Richard K.
Virginia Beach

2/27/18

I had to opportunity to have Morgan work on my HVAC recently and was quite pleased with the service. A very professional and personable fellow. He took the time to explain what was wrong and how it would be repaired and unlike some contractors he didn’t mind my watching and questioning what he was doing. He would take time to explain everything to my satisfaction. Hope he continues to service my HVAC in the future.

R. Kephart
Virginia Beach

2/22/18

Jay Austin of Kellam Mechanical provided superb service… to such degree that any score less than 5 stars would have had come from a stringy customer.

R. Browne
Virginia Beach

2/21/18

Jerry Wagner our service tech is great! He is our regular service person which is a real plus having the same person each time. He is always thorough, professional and courteous.

Warren C.
Virginia Beach

2/21/18

We just had Barry Norris out to do a free plumbing inspection. He seemed very knowledgeable and was very professional. The inspection went fine. We intend to call for Barry when the need arises for a plumber. Thank you

W. Devine
Virginia Beach

2/21/18

During the routine inspection of our AC unit, Jay Austin was very informative. The information provided helped us take preventative steps to keep our system working efficiently.

M.. Pitts-Brown
23456

2/18/18

We could not be happier with the New HVAC and new panel with whole home surge protection. Joe, Matt, Mathew, and Blake were very polite and knowledgeable about what they do. We have had many problems with other companies and the whole team at Kellam made us feel like family. Thank you to everyone at Kellam.

Andrew T.
Virginia Beach

2/15/17

Technicians are always clean, knowledgeable and professional. Administrators are very friendly and helpful. Great family owned business. I recommend them to all my friends!

Shanda Binder
Virginia Beach

2/9/18

As always received superior service by everyone involved getting my heat back on. Immediate response and care with a smile. I will always “tell em Kellam”
D Toti
Virginia Beach

2/14/18

Technicians are always clean, knowledgeable and professional. Administrators are very friendly and helpful. Great family owned business. I recommend them to all my friends!

S. Binder
Virginia Beach

2/14/18

Excellent company to work with.
Kellam has been a pleasure to work with for many years working on different types and numbers of systems.

M. Smith
Virginia Beach

2/13/8

Excellent service, they always come when you need them. We have had Kellman Mechanical for almost 20 years, and we are always pleased with their service.

T. Harrington
Virginia Beach

2/13/18

I had Kellam come out because of a strange noise in the air handler. After determining that the cause was nothing serious and fixing the service man continued to do a thorough check of the system to make sure nothing else was wrong. Showing me the results and explaining them the entire way. He also wore booties to not get dirt or dampness in the house and made sure to shut the doors behind him when going in and out. I know that sounds simple and basic, but you would be surprised how many service people leave doors open when going to and from their truck. It was a courtesy that was nice to see. Thorough Check.

Sherry S.
Virginia Beach

2/13/18

Awesome Service! Great Customer Service!

Nicole C.
Virginia Beach

2/12/18

Best customer service in town! As always received superior service by everyone involved getting my heat back on. Immediate response and care with a smile. I will always “Tellem Kellam”

Sandra L.
Virginia Beach

2/10/18

Very professional. They arrived on time and wore booties.

Lucy C.
Virginia Beach

2/10/18

Excellent, the person that came was very friendly and professional, pleasant and answered all questions in detail!!!!

Mark C.
Chesapeake

2/7/18

Shout out to Morgan Bayse for coming right out and fixing our heat pump that had some hidden problems. Very professional, friendly and an expert in his trade. Also very good at explaining every detail of the process. Highly recommend.

Robert McBride
Virginia Beach

1/30/18

I am extremely pleased with Kellam Mechanical. After dealing with a home warranty company for over a month, Kellam technicians were able to come in and correctly diagnose our problem. It turned out the best solution was to convert form an old Apollo System to a new Gas Furnace. Customer service was excellent on the phone and in person. Rusty was very helpful in deciding the best option for our house that would ensure the best quality for us, as well as future owners once we decide to sell. He was always available no matter what time I reached out and answered all of my questions. Our technicians for the installation, Matt and Blake, were very courteous and respectful. When we got home you would have never guessed any work had been done. Everything was in perfect working order and no mess anywhere.They even went above and beyond to let our dog outside for a “break” lol. I trust Kellam Mechanical for all our heating and cooling needs. They are the most polite and reliable professionals I have dealt with in this industry.

S. Pagano
Virginia Beach

1/30/18

Great Service!

P. Craig
Virginia Beach

1/30/18

Dependable and trustworthy!

L. Phillips
Virginia Beach

1/29/17

Prompt, friendly and affordable! We’ve used Kellam for years. On the coldest Saturday, our heat went out. Within an hour of contacting, our service provider called to notify he was on his way to our house. It was late and frigid outside, but to our relief a kind, professional individual came to the rescue and restored our heat in 30 minutes. I will use Kellam for years to come and will continue to recommend them to my friends and family!

Beth Burke
Virginia Beach

1/29/18

Kellam Mechanical is a wonderful company to work with and my experience has always been very positive! There service is excellent and I would definitely recommend them to family and friends.

H. Burroughs
Virginia Beach

1/29/18

Exceptional Service! I have only heard great things about Kellam Mechanical’s service as I personally know many people who have recommended them to me. So this past summer when my AC stopped blowing cold air, I knew just who to call. I was quickly assisted by a rep on the phone to schedule an appointment. When the technician came out he was professional, courteous, took great care in making sure he didn’t track dirt in and out of our home. He worked quickly and efficiently, and he walked my husband through what it was he was doing. He even signed us up for a maintenance program and explained the benefits of that. I was very much impressed with the service I received.

H. Mcilwee

1/29/18

We trust Kellam personnel to give us great service and great advice, to never upsell, to show up on time and keep us cozy the whole year round. They are trustworthy.

G. Krans
Virginia Beach

1/29/18

The tech came for yearly maintenance. The tech was friendly and courteous. He was here for over an hour.

M. Lindsay
Virginia Beach

1/28/18Professionally, quick response time, kind, and efficient! KM keeps my HVAC running efficiently!! Always professional and courteous customer service.

Heather Fanton
Virginia Beach

1/28/18

Great service. Very understanding, generous and helpful.

C. Pokorski
Virginia Beach

1/28/18

Technician did a thorough job and explained everything. Always happy with KM.

Monty Hilliard
Virginia Beach

1/28/18

Great company and the BEST service.

M. Willis
Virginia Beach

1/28/18

I’ve been a customer of Kellam Mechanical for more years than I can remember. They always come through for me and the rental properties under my care.

Kitty B.
Virginia Beach

1/27/18

During the recent snowmageddon, I observed numerous trucks and vans belonging to various HVAC companies driving around our neighborhood. Fortunately, none of them stopped in front of our house…we were toasty warm, thanks to a new gaspack system installed last fall by Kellam Mechanical. The American Standard system responded to the near-zero temperature flawlessly…which I directly attribute to the professional installation and subsequent follow-up (to make sure everything was working properly) by Kellam. Needless to say, I will be renewing our maintenance contract with these folks — to service our HVAC systems — because I like being warm in winter, and cool in summer.

Christopher Jackson
Chesapeake

1/25/18

Excellent service. Timely response from the office and excellent service from the field mechanic. Thanks for the great work.

Phil T.
Virginia Beach

1/25/18

I have had good service on the maintenance of my heating and cooling systems.

Josie S.
Virginia Beach

1/25/18

Great response. Great service. Great equipment. Great support. Always there when I have questions Thank you.

S. Sadowski
Virginia Beach

1/25/18

Great to do business with. They have always taken good care of me. On time very professional. Technicians take pride in their work.

F. Hartley
Virginia Beach

1/25/18

Very skilled and knowledgeable.

John U.
Virginia Beach

1/25/18

I have have been a Kellam customer for many years and they are the most professional, courteous company I have dealt with. They go out of their way to please their customers.

Todd Savage
Virginia Beach

1/25/18

For nearly three years we have relied on Kellam for Spring & Fall system checks. Our heating/cooling system has worked beautifully.

Thanks,
The Grigsbys
Virginia Beach

1/24/18

They work on our heating/ac unit and always do a good job. ALWAYS dependable. Do EXCELLENT work.

J. White
Virginia Beach

1/24/18I would recommend them to everyone. He was efficient and reliable.

Latasha C.
Virginia Beach

1/24/18This is a great company to do business with! I have used their services for over 10 years on various properties, and would recommend their services to friends.

E. Balcom
Virginia Beach

1/23/18

On the coldest days of January my geothermal unit starting having problems meeting my heating needs. I contacted Kellam Mechanical. On the coldest days of January my geothermal unit starting having problems meeting my heating needs. I contacted Kellam Mechanical and within a day was on the schedule for a technician to come to my home. The solution was more in depth than anticipated as the system was not correctly installed when the house was built and therefore challenged the Kellam techs to figure out what a previous HVAC installer did and did not do. Thankfully Morgan Bayse was on the job, he skillfully troubleshot the unit isolating the problem and expedited a permanent solution. But as fate would have it fixing one problem exposed another. It turned out that my emergency heat strips were never properly wired when installed, Morgan quickly discovered the issue, ordered a new heat strip kit and performed the installation. During the latter part of the installation a second tech, Scott Andrews, arrived to assist Morgan. Between both of these stellar technicians I went to bed that night knowing that when the temperatures dipped into the single digits I had a geothermal unit and emergency heat back up that would keep me and my family comfortable.

Thanks Kellam!

B. Stockman
Portsmouth

1/23/18

Kellam Mechanical did a great job for us again. Great work and on time!

Don London
Virginia Beach

1/18/18

Just wanted to send out a HUGE thank you to Kellam Mechanical for coming out today in the snow! Patrick, the plumber who came out, was prompt, courteous, knowledgeable and very efficient and clean. AND, he didn’t bat an eyelid at pulling a giant conch shell out of our downstairs toilet!! What a professional! I’m so glad to have this wonderful company to call for all of our HVAC and plumbing needs!

Tiffany Zorotrian
Virginia Beach

1/12/18

Just wanted to say thank you for doing such a wonderful job installing my new furnace. The installers were so efficient and very polite and fast too! It is so nice to have a warm house again. My daughter and my neighbor all commented on the workers. Hope you all have a happy and successful new year.

Sincerely,
J. Kruskop
Virginia Beach

1/12/18

I have a heat pump unit that was improperly diagnosed a few years ago that has been virtually haunting the climate in my now rental property. After the recent snow storm and cold snap the region has experienced over the last couple weeks the machines operability decreased substantially resulting in total failure almost displacing the current residents. Joe Baker arrived and with a single visit he properly diagnosed, developed a plan and conducted the proper repair that was needed to essentially restore the unit to a nearly “new” operating condition. His knowledge and customer professionalism is BAR NONE head and shoulders above his peers in the HVAC trade. As of today the unit is operating as designed thanks to Joe’s dedication with the assistance of the staff at Kellam. I’d highly recommend Joe Baker for your HVAC needs, a true professional.

Brad Ayling
Virginia Beach

1/11/18

Morgan has been the absolute best! I work in property management and therefore deal with a lot of techs daily. I’ve never had such a fast response time! He always keeps me well informed and up to date on exactly what is happening. I will be calling him in the future!

Kirsti Durfee
Virginia Beach

1/9/18

When my geothermal unit broke Morgan Bayse came to my home and was very knowledgeable, and professional. He quickly diagnosed the issue and counseled me on needed repairs and checked my warranty status. He made sure my system is up and running until the part comes in for the repair.

Catherine Sheeder
Virginia Beach

1/9/18

Another job well done by Kellam Mechanical. Thank you Garrett, Hunter, Matt and Blake for working in the snow to get both houses units installed today. Everyone who has come from Kellam has been so nice. If I didn’t have to open up the checkbook, I’d have you all out more often. Thanks for all you do!

Carol Halstead
Virginia Beach

1/7/18

We lost heat at our beach house when another HVAC vendor did not do their contracted repairs correctly. Once the cold set in, our pipes froze. I was able to find Kellam Mechanical’s technician Joe B. in his truck at another site in our neighborhood. I asked for help from him and he agreed to see my house later that day. He fixed our heat and explained what the other vendor did incorrectly. He has been doing this job and explained that our house was the coldest he had worked on in his 17 years yet he did so with a great attitude. Joe and Kellam Mechanical were awesome.

Wes Jones
Virginia Beach

1/3/18

Jay Austin was great. He was friendly and thorough.

Pam Broskey
Virginia Beach

12/30/17

Jay Austin came by yesterday for our semi-annual check up. He was very thorough and explained everything to us. Just a really nice guy too. We will ask for him next time for sure.

David and Tracy Adam
Virginia Beach

12/30/17Have to give a shout out to Kellam Mechanical and especially Morgan!!! Our heat decided to crap out on the coldest week of the year and on a holiday weekend. Morgan came out on a Saturday night to make sure we were warm for the New Year. Our sincere thanks for your professionalism and kindness! Our dog is a fan of Morgan’s too!

Thank you so much!

Angela Hylton
Virginia Beach

12/28/17

I’ve had a warranty program and various repairs done by Kellam Mechanical now for the last three years. They’re always top notch with their customer service, attention to detail, and availability to respond in critical situations. Just had my winter inspection done today by Joe Baker and he was excellent….highly recommend this company!

Christopher Deane
Virginia Beach

12/27/17

Jay was knowledgeable & very nice. He installed a carbon monoxide detector. He explained where it needs to be plugged in & why; and the warning signs! Great experience. Thank you Kellam!!

Charlie Parker
Virginia Beach

12/27/17Morgan came out to do our tune up on the furnace at the home we recently purchased- did a great job and explained everything that needed to be done clearly. Was on time and very polite!

Heather Shuler
Virginia Beach

12/26/17

We returned from Christmas out of town to find our downstairs heating was not working – pretty chilly, as we had set the house at 65 degrees while we were away. Called Kellam right at 5pm and had a Chris at our door by 6.30. He was friendly, knowledgeable, and informed us as to exactly what the (very minor) problem was. All OK by 7 p.m.
Now, some will say Chris was just doing his job. Perhaps, but it was clear that he had been working hard all day in the cold (and also on Christmas day, as it turned out) but was still cheerful and positive. We have all lived though these kinds of encounters with other service providers who turn up surly and clearly unhappy to be doing the call.
Chris was none of this, and neither have any other techs we have used from Kellam Mechanical over the years.
Congratulations to the entire team for a job well done.

Mark Mostert
Virginia Beach

12/20/17Jay and Terrance (two different visits) were both great Techs (doing maintenance for us)! They were super friendly with our young kids. Jay was really nice and really knowledgeable, very kid friendly, very personable. My kids felt like they had a big brother around the way he let them play around and hang on him.

Kelly Basnight
Virginia Beach

12/19/17

Thank you Jay Austin. I truly appreciate your professionalism and quest for knowledge. Blessings hun

Sheria Williams
Portsmouth

12/19/17We had an issue with our heating and Scott A came out and fixed the problem. He was friendly professional and took the time to explain (a few times) the problem, the cause,and how he fixed it.

Chantrell Shaw
Virginia Beach

12/19/17I want to thank Morgan Bayse for taking the extra time to help us save quite a bit of money. The purpose for the service call was to get a second opinion for the cost of replacing our gas pack. When Morgan arrived that is what I expected, a quote. Instead he insisted on another inspection of the unit just to make sure that the unit was in need of replacement. What was determined was that the unit needed to be serviced and not replaced. So, for the cost of a service call and some due diligence on Morgan’s part, we saved thousands of dollars. My wife and I were pleased with how courteous Morgan was and his willingness to go the extra mile to make sure we didn’t spend any more than needed. We highly recommend Kellam Mechanical and Morgan Bayse.

Marny Trotter
Virginia Beach

12/17/17

Needed a new thermostat and Morgan came when he said he would. Awesome customer service!

Nicole Clark
Virginia Beach

12/16/17

During my semiannual system inspection, Joe Baker discovered a mold problem with our system which is 20 years old. He took pictures so that we could see the problem. We are now getting an all gas system in a weeks time and was able to safe money on the new system because of participating in the USA program. Joe answered all of our questions and even gave us a nice Christmas ornament. Thanks Joe.

Elaine Hite
Virginia Beach

12/16/17Thank you Morgan for getting our heat on tonight. You went above and beyond to get it going. Rated a 10 in my book. After a rough and rocky start with Kellam today the night finished on a high and positive note.

Deborah Rasnick
Virginia Beach

12/15/17Your professional skills is greatly appreciated and your kindness and courtesy to your customers is also appreciated. Thank you. Wishing you a Merry Christmas and Happy New Year.

Mrs. J. Fields
Virginia Beach

12/14/17

Jerry Wagner, as always, did an excellent, professional job in our check up. Hope all have a Very Merry Christmas and a Happy New Year.

Judy White
Virginia Beach

12/9/17

Great experience today with Morgan getting rid of a smell coming from my floor heater vents!! Very courteous and professional. Thank you for responding on short notice!

Stephanie Austin
Virginia Beach

12/8/17Morgan, who serviced our heating unit, was outstanding. He was friendly, professional, thorough and very detail-oriented. He took the time to explain everything in layman’s terms and answered all my questions. In my opinion, Morgan is one of the best of Kellam’s technicians I’ve dealt with and I’ll be requesting him for all heating and air conditioning services in the future.

Lynn Brodnax
Virginia Beach

12/6/17

The service I received from the time I called the company to the quick efficient service I received from the technician Morgan was absolutely worth five stars and more. Morgan was very knowledgeable about both my heating and cooling system making sure I had all of the information needed if the first resolution did not work to fix the heater, which it did. I am glad I read the reviews on Angie’s list about this company I did purchase the maintenance plan and am looking forward to working with this company for hopefully a long time. Thank you for such great service!

Colleen Vaa
Virginia Beach

12/5/17Excellent service and very professional. I would highly recommend Jerry from Kellam Mechanical.

Richard Kephart
Virginia Beach

12/3/17

We just recently moved into a home and wanted to ensure that everything looked good and safe and ready to go. Although a little after the designated time slot, our technician called to make sure that it was still good to come, and that he was on his way. I did not at all mind that it was later, because I immediately saw that customer service was a high priority to Joe, our tech. He was courteous, professional, and best of all – caring! Since I’ve never used a fireplace before, he took the time to show me exactly how to use it and turn it on/off. He did not rush through any aspect of our inspection. I would HIGHLY recommend this company and Joe to anyone!

Rebekah Miller
Virginia Beach

12/2/17

Kellam Mechanical just replaced our hot water heater a week ago. They did a superb job! They diagnosed and installed in one day! We just had Scott the Lead Service Technician to our home to look at our ac/heat unit outside which is 12 years old. He was very informative, polite and gave us several options to repair or replace the unit. We chose to replace the entire unit. He then also showed us several units to choose from. I would certainly recommend this company!

Stephanie Vilet
Virginia Beach

12/2/17Amazing customer service from Joe Baker! I had an emergency when my central heating system wouldn’t stop heating, even after i had turned the thermostat off. I thought i was going to be cooked! But Joe came in a flash and had it fixed in under 5 minutes! He’s the man! I thought something involving the electrical system would be a difficult problem, not for Joe! I’ll be calling Kellam for my system from now on, and specifically asking for Joe.

Mr. Dingo
Virginia Beach

11/30/17

Great job…Kellam Mechanical came out the very next day after placing my order, they replaced our water heater with a new energy efficient hot water on demand system.

Thanks guys.

Tom Petrehn
Virginia Beach

11/27/17

I want to let you know how wonderful Morgan was and kind he is! He even helped bring down Christmas boxes from the attic and went above and beyond.

J. Sims
Virginia Beach

11/16/17

Once again, Kellam Mechanical to the rescue at our home. Thanks to Patrick today for the plumbing service and a special thanks for putting me on today’s schedule when the time allowed. Kellam does take care of their customers!

Cindy and Ed Myers
Virginia Beach

11/15/17

I am writing to give accolades to Jay Austin for the amazing service this morning. Not only did he do the service check, but also explained it all without skipping a beat. He was most courteous and a pleasure to have in my home. Anytime I have a service call, I would like it to be by Jay.

Brian Walb
Portsmouth

11/13/17

Jay and Tim completed fall tune up and a thermocouple replacement. Excellent job by two great young technicians.

Daniel Baxter
Virginia Beach

11/11/17

Quick note to thank you for sending over on 11/09/17 the “dream team”, Blake and Matt, to install my HVAC system. Besides both being Professional and Courteous, they did an excellent job on the install of the system. I had NOTHING to clean up in my attic, garage or yard when they were done. Blake took his time and went over the operation of the new thermostat. System working like a champ this chilly day. Blake and Matt are keepers. Thanks again.

Phil Pritchard
Virginia Beach

11/8/17

Jay came out for routine maintenance. On time, professional and clean.

Rick and Karen Anderson
Virginia Beach

11/2/17

Big shout out to Joe & Kellam Mechanical. My motor burned up in my unit & Joe saved the day! He spent a lot of extra time tracking down the specific motor I had to find out that it was under warranty, which ultimately saved me over $1,700…super appreciative Joe took the time & had the desire to save me a lot of money!!! Joe was very prompt, professional & had me up & running in no time!! Thanks Joe & Kellam Mechanical!

Eric Shaffner
Virginia Beach

11/2/17

I was very pleased with the service I received from Kellam Mechanical. Joe was wonderful. He was neat, polite and diagnosed and fixed the heating problem quickly. He showed me exactly what was wrong with the unit before repairing it. I highly recommend them.

Shelly McDowell
Virginia Beach

11/1/17

Had my unit serviced today by Joe Baker ( Service Technician) and I am ready for the winter. He noticed an issue with corrosion and had a solution to fix it. He was professional, friendly, and thorough. I almost forgot he was working upstairs. He also helped change my filter for me. Thank you Joe!! See you in the spring to get my AC ready.

Joy Feltz
Virginia Beach

10/31/17

I had my scheduled USA Winter service on my AC/Heat Pump today. The service was performed by Mr. Jerry Wagner. Mr Wagner arrived on time, he performed a superb job only system. He explained what he did and recommended that we purchase a Carbon Monoxide monitor for our home. Splendid service representative for Kellam Mechanical!

R. Lindo
Virginia Beach

10/31/17

For our local Virginia Beach friends. We have a dear friend that is in his final days with his amazing daughters Robin and Tiffany by his side taking care of him. In the midst of those circumstance the house heating unit goes bad. At 5:00pm on Halloween I make a call to Kellam Mechanical and explain that we need help. What do they do? They come immediately! Thank you Morgan Bayse and Kellam Mechanical for being our hero’s tonight. God bless you all!!!!

Jim Mueller
Virginia Beach

10/31/17

Just had my 6 month service checkup and Tech. Jay Austin did a great job.

Matthew Hood
Virginia Beach

10/31/17

Just wanted to recognize the good work performed by Joe Baker yesterday! Joe was professional, personable–a credit to your organization! I hope we will see quality folks like Joe retained by Kellam in the future.

Jim Lavier
Virginia Beach

10/30/17

Had a repeat issue this morning with my AC blowing hot air, Morgan came out immediately and took care of it. Very professional and polite.

Rachel Remington
Virginia Beach

10/30/17

Thanks to Morgan Bates for his outstanding job fixing our Gas heater leaks, early this morning 30th, Oct 2017. He deserved an award for his concerned to people’s safe requirement to prevent a problem. Sharing your knowledge is a great attitude to spare. Well done, Mr Morgan! Keep it up!

Susan Santos
Virginia Beach

10/28/17

I was very pleased with the service I received from Kellam Mechanical. Joe was wonderful. He was neat, polite and diagnosed and fixed the heating problem quickly. He showed me exactly what was wrong with the unit before repairing it. I highly recommend them.

Shelly McDowell

10/28/17

The technician from Kellam Mechanical did an excellent job !!!!!!

Thomas Monaco
Virginia Beach

10/27/17

I cannot recommend Kellam Mechanical enough. Customer service is top notch. The reps were on time and knowledgeable. Thank you for everything.

Kate Callan
Virginia Beach

10/18/17

Jay just finished our annual heating system check. We found him to be very efficient, knowledgeable and personable. He walked us through every step of his checking and while doing so pointed out potential problems to keep an eye on. He was very aware of our personal property as he was working in very close quarters in two different attic spaces. When he was finished he went through and checked all the areas he worked in to make sure all was as he found it to start. We could not have been more pleased with Jay, he is a credit to his company.

Kathleen Carney
Virginia Beach

10/17/17Had some HVAC work done, quick diagnostics of the overall unit. Chris came out and was very knowledgeable and professional. He answered all questions I had and explained everything he was doing before he did them. Also had to replace our water heater, Patrick came out the very next day and removed our old heater and replace it with the new one. He and his assistant worked very quickly and efficiently. I will only use Kellam Mechanical for any HVAC, Plumbing or Electrical services in the future and I highly recommend them to anyone!!!

John French
Virginia Beach

10/13/17

Every experience we’ve had with Kellam Mechanical has been beyond outstanding. We most recently received extensive plumbing and appliance installation for our newly renovated kitchen through Kellam. Pat and Chris were not only professional and punctual, but also incredibly considerate of working around our newborn. We highly recommend Kellam Mechanical and would rate them higher than five stars if we could!

Beau Kirkwood
Norfolk

10/13/17

Jay did a great job.

Susie Finley
Virginia Beach

10/12/17

Jay Austin-knowledgeable, conscientious, courteous- What more can you ask for in a service technician.

Laura Campbell
Chesapeake

10/12/17Called yesterday with my AC not working. They got a technician out to the house today. Joe was on time, polite, friendly, and knowledgeable. He was able to quickly diagnose the issue and repair it. Joe was careful about treating my house like it was his own. He also took the time to show me what was going on and explain how the system worked. When a technician takes the time to show me what is going on it tells me that they are honest and trustworthy. I have used Kellam Mechanical in the past and I will continue to use them in the future. Thanks Joe for your outstanding service!

Guy Batchelder
Virginia Beach

10/12/17

I want to give you five stars but you were almost three hours late for my appointment with only a call that the tech had to go to a meeting. But it was worth the wait because Joe Baker came to our house, treated us, the house, and the equipment with tender loving care. He gave us a good bill of health for the winter season, and even pointed out some things I could do to make things better for myself and my family. We really enjoyed working with him and look forward to his return should we need service on our equipment.

Al Lemieux
Virginia Beach

10/11/17

We have been with Kellam Mechanical for many years now. They have always given us great service. Jay Austin just completed the winter service of our system. He was thorough, polite and professional. Thanks again, Kellam.

James Baker
Virginia Beach

10/9/17

Jay A. did our 6 month check on both our units last week. He was very thorough and did a great job. He kept us informed of what he was going to do and as he worked on our units. A very pleasant young man. Thanks.

Don Trammell
Virginia Beach

10/8/17

They had previously did an exceptional job installing my HVAC system at another location, so I decided to see how their service calls were. Thank you Michael G. for your commitment to quality! With his enthusiastic attitude and exceptional knowledge base, I took comfort in letting the professionals tackle the problem. He answered all of my questions regarding how my problem could have developed and gave me solutions to prevent it. For this reason, I will always “Tell ’em Kellam!”
Also, congratulations sir on your engagement!

John Pagaduan
Virginia Beach

10/5/17

Tell Em Kellam! Excellent service with outstanding attention to our home comfort systems…thank you Jay!

Barbara Ricks
Virginia Beach

10/3/17

Thanks Joe Baker for doing the maintenance on my home system today. Great service, on-time and extremely professional.

Ryan Hull
Virginia Beach

10/1/17

Scott was very professional and took several calls from me with questions about the repairs that needed to be made at a rental property that I manage. He took his time to explain the repairs in a way that I would understand and even offered to speak to the owner of the property. I also received same day service from Kellam Mechanical. I had called another company that I had used before and they told me on a Friday that they could not come out until Monday.I was very impressed with how I was treated as a customer. Thank you

Rebecca Beamon
Virginia Beach

9/30/17

Mike G fixed our leak issues with the compressor in the attic. He was very creative in his approach. Also, he came back toMday, Saturday to remove our old bathroom ceiling fan and replaced with a sensor activated new one. He also checked our other three bathroom fans and found that one of them had never been hooked up at all! I cannot say enough great stuff about Mike G!!!

Elizabeth Griffin
Virginia Beach

9/29/17These guys are the best….working with my schedule and getting it done! They’ve replaced one of my systems, done plumbing work for me and done my maintenance check for the fall season. Next week duct work to be done. Thank you all who have come through my house these last couple of weeks, thanks Jay Austin for making me laugh, you are awesome and Susan, thanks for the help!!!

Jackie Fabrycki
Virginia Beach

9/28/17

Jay Austin was thorough and respectful and did a great job with our inspection!

Susan Gill
Virginia Beach

9/27/17

I’m basing my 5* review on Morgan. Well my ac is now fixed and Morgan is the man. Very professional and a great guy to deal with. He’s quick, efficient and thorough and kept me in the loop the whole time. He’s the type of person I like to deal with. Give Morgan a raise he deserves it. Thank you again Morgan, and Scott (I believe is the owner) your former employee Monte (my neighbor) says hi.

Nick Lalim
Virginia Beach

9/26/17

Jay came out for a service check this morning. He was courteous and professional! He changed our air filters and gave some good tips.

Morgan came out to follow up on an issue we’ve been having. He was friendly and professional. He did a great job explaining things and letting me know what was going on. Very knowledgeable!

Cecile Tapman
Virginia Beach

9/25/17

Had a maintenance check-up with Jay Austin today. He was very informative and polite.

Mary Doyle
Virginia Beach

9/23/17

Just had our semiannual check up from Jay. Very professional and thorough. Thank you for keeping our HVAC system running in top condition!

Derrick Morgan
Virginia Beach

9/21/17Joe showed up to do the maintenance on both my HVAC system and that of my mother. Was exactly the type of person we have come to expect from Kellam Mechanical. As we had our system installed some time ago by Kellam and my Mother had a new system installed by them this year we could not be more pleased. Hope to see him in the spring for the pre-summer checkup.

Jim Adams
Virginia Beach

9/18/17

Kellam Mechanical came out to do the fall inspection and as always a great job! Jay Austin was our tech and was completely thorough and professional. Truly superb service!

Debi Evans
Virginia Beach

9/16/17

My HVAC unit wasn’t cooling my home and was making a noise. Joe arrived within the time expected and cleaned the grill, put in a new filter and added refrigerant. He informed me of all that needed to be done to keep my unit running at top performance. Joe was very courteous, professional and informative. Will use Kellam Mechanical if I have another HVAC problem. Cost: $294.00

Frances Reed
Virginia Beach

9/13/17

I just had my yearly maintenance for my 3 units. Sam and Jay were polite and courteous. They let me know at all times what to expect and how long they would be here. We have had our contract for three years and we more than happy with the work provided by Kellam Mechanical.

KT Tunno
Norfolk

9/13/17

Morgan went out of his way to locate, and order a part late on Friday afternoon. I highly recommend Kellam for HVAC.

Kathleen Renfro
Virginia Beach

9/4/17

I called your company today for service due to my AC being out. And on Labor Day your technician Morgan Bayse showed up promptly and with a great attitude. He was able to identify the problem and give me a short-term fix while the parts were ordered. This was excellent customer service and I appreciate all the service I’ve received from Kellam. Morgan kept me informed of the whole process and what he was doing to identify the cause and to identify the repairs needed. Your technicians have always been great anytime they’ve come out thank you

T. Hagedorn
Virginia Beach

9/1/17

My home air conditioner was experiencing problems, and in the heat of the summer I had no time to waste getting it fixed. My employer has used Kellam Mechanical in the past and had nothing but great things to say. I gave them a call and was very impressed at the level of service I received from setting up the appointment to the diagnostic and the tech we were assigned to , Morgan, came highly recommended. He was prompt, courteous, knowledgeable, and solved our problem quickly. Kept us updated throughout the process. Will be referring friends and customers to Kellam Mechanical in the future! Thank you again Morgan for your help!

H. Mcllwee
Virginia Beach

8/26/17

I just wanted to thank you guys for having Randy call us first thing in the morning and sending Thomas out to look at our unit. Everything is working great now. Thank you for your customer service and prompt response.

Sincerely,

K. Block
Virginia Beach

8/24/17

He was very good and very efficient he stayed about like two hours. and the unit is perfectly
working until now.

A. Denny
Chesapeake

8/11/17

We got our new system installed at our rental yesterday…my husband went to meet them and made sure they could get in the house. They did a great job!! We are very impressed with the job they did! They even replaced the pad the unit sits on and we didn’t even expect that! Great job guys!! And thanks again to Brigitte, Mike, Randy and LT! I really appreciate your help!

Shelly Decker
Virginia Beach

8/11/17

Scott

I want to give a shout out to you for your new plumbing staff getting to my mother’s house in 10 minutes today.

We have old plumbing which had probably been around since the late 50’s.
Your guys are very nice and I know we had a real mess under the house. My sister Dolores is at the house for the next few months and she will be taking acre of all the financial issues .
Thanks again and have fun at the hall of fame golf tournament.

Barry B
Virginia Beach

8/11/17

It was determined my drain pipe was clogged. He cleaned it out, then checked the outside unit for problems as well. Unfortunately, hours later, I realized the unit was still leaking and I called again. They sent out their after-hours person, squeezing me in on a busy night, thankfully. He cut open the base of the unit and we made the horrifying discovery that the overflow had been collecting there; it was about 3.5 inches deep. He sucked it out with a wet vac, closed it up, and tested that the pipe was still draining properly. Everything has been good since. I really appreciated them making the effort to come back out and figure out the continuing problem.

Aimee Crouch
Virginia Beach

8/8/17

We had been having problems with the AC in our rental for the past couple of years and the company we were using was just adding coolant without doing anything about it. We called Brigitte at Kellam Mechanical and she set us up with a service contract and got Mike out that night, and he got them back up and running. Then to make sure we had the right answers, she sent LT out to check it out again and make sure what we needed. We have to replace the system but we are confident that we are getting the best service! Thanks guys!

Shelly Decker
Virginia Beach

8/9/17

On July 27th, 2017, I called Kellam Mechanical and informed them that my HVAC system was not working, was about 20 years-old and in my opinion, just becoming a money pit. Rusty came out that afternoon, checked out my old system, confirmed my thinking, took some measurements, made calculations, and provided a very competitive quote for a 17-SEER RUUD system. As a good consumer, I had another highly-recommended company come out to do the same. Both Rusty and the other salesman said exactly the same thing, which reinforced my faith in good business dealings. I called Rusty back and told him I was ready for my new system. The very next day, three installers (Noah, Blake, and Damian) arrived on time at 8:30 a.m., removed my old system and installed the new one, and I was cooling off by 4:30 p.m. Rusty stopped by a few times to check on progress and to gauge my satisfaction. I will say, this was the easiest home repair/improvement I have ever experienced. Everyone involved in this sale and installation were the utmost professionals, extremely knowledgeable, and ensured that everything was 100%. The technicians worked quickly and efficiently, and made sure everything was cleaned up. Once everything was said and done, I couldn’t tell that anyone had been in my house. I thank Scott Kellam and all of his staff for helping me out and installing an awesome heating and cooling system in my home. This is a top-notch company who I would recommend to anyone.

David Swanger
Chesapeake

8/8/17

Quick and awesome. They were here with in 2 hours of me calling them and found the problem with in 3 minutes. Then had it repaired in another 20 minutes.

Joel Manuel
Chesapeake

8/6/17

Customer service is the best from front office to the technicians. Morgan is high on my list for knowledge and courtesy and went above and beyond with his follow up calls to make sure everything was good. Definitely A+ company and so glad I chose them to convert my home heating from oil to gas and the keep my older ac systems running like new!

Sandra L.
Virginia Beach

8/5/17

After a mix up in our original technician not showing up between 1-5pm, Morgan (on-call tech) showed up and quickly fixed the issue. We were back in cool air in time for bed. This is the second time Morgan has fixed our AC (once on our old system and once on our new one). Both times he was quick, thorough, and very helpful/empathetic.
Additionally, on his first visit he pointed out a minor gas leak that we were able to have fixed the same day. Morgan is an outstanding tech and cares about the customer!

David Robinson
Cheseapeake

8/4/17

We have been using Kellam Mechanical since 2010. Yesterday, Bernard came to perform our six month maintenance and out of all the servicemen we have had over the years, he is by far the best! Bernard is very friendly and was comfortable dealing with my crazy friendly lab and my skittish Heinz 57. They warmed up quickly to him! He was meticulous about using his doormat and foot protectors to keep dirt out of my home. Bernard was very thorough and and respectful of our property. He had to use a hose from the front of the house on the units at the back of the house and he made sure to reconnect and return the hose to its original place very neatly. Thanks Kellam Mechanical for another year of outstanding service and thank you Bernard, hope to see you again in Pungo!

~ The Hoggard Family
Christina Hoggard
Virginia Beach

8/3/17

Joe,
You were a delight when you responded to my early 911 call today. You called before you came, then arrived promptly. I saw professionalism, friendliness, courtesy and respect. I enjoyed the “ac 101” class you gave me. I can’t wait for the midterm exam. What you didn’t know is I have multiple sclerosis (M.S.). I am heat intolerant so I really appreciated Kellam Mechanical’s fast response! Ah, the ac! Joe, you are a wonderful and impressive representation for Kellam Mechanical.

Thanks again,

M. Cambell
Virginia Beach

8/1/17

I can’t say enough positive things about Kellam and Morgan. We are loyal customers because of the high quality and superb service. This is a great company that keeps their promises and performs like you hope!

Scott T.
Virginia Beach

8/1/17

Hands down for Morgan & Sam!!!
Great service!! Thank you Kellam for your great staff!!!!

Ruth V.
Norfolk

7/30/17Highly recommend this company. Kind, courteous, and professional. Our Technician, Joe Baker, was top-notch. He really took the time to make sure everything was done right.

Thomas Wasenius
Virginia Beach

7/26/17

I have had a pleasant and positive experience with everyone at Kellam Mechanical. I would especially like to commend Morgan. He kept me informed and has a pleasant attitude. He even returned an e mail after hours.
R. Walsh
Virginia Beach

7/25/17

Our AC went out on Friday night around midnight. We called Scott first thing the next day and expected to wait a while for someone to come and inspect, as it was literally the hottest day of the summer. He dispatched Jerry and our service was restored within hours. We can’t thank you enough for taking care of us. Jerry was quick, informative and very professional. AND the price was right (especially for a weekend call!). I highly recommend Kellam Mechanical!

Becky Everhart
Virginia Beach

7/25/17

This company is THE BEST!! They have come to our rescue on a number of occasions, and have been affordable and truthful in what needed to be repaired and replaced. I highly recommend them and do so frequently to friends, family and clients.

Kelly Lee

Virginia Beach

7/20/17

Our AC unit broke down this morning, Joe Baker from Kellam Mechanical was at our house by 1:30 p.m. SUPER nice and knowledgeable, fixed me right up and it didn’t cost an arm and a leg. THANK YOU Joe and Kellam Mechanical!!!

Erin Zabel

Virginia Beach

7/18/17

Gentlemen:

Good news…..the unit has not leaked since DJ adjusted the drain pan. I will continue to monitor on a periodic basis but I don’t expect anymore problems. I want to thank you both for your patience and perseverance on solving this minor but nagging issue. You both have reinforced why we chose Kellam Mechanical for our HVAC system!

Thanks,

Bob and Jan Tucker
Virginia Beach

7/17/17I want to acknowledge the recent great service I had from service technician Morgan…he was on time, knowledgeable and friendly! Morgan quickly diagnosed my problem and had my ac system up and running. Based on my recent experience, I highly recommend Morgan and Kellam Mechanical!!

Jim Carey
Virginia Beach

7/13/17A BIG shout out to Morgan and Kellam Mechanical! My downstairs A/C unit failed last night. Called A-1 American (who we have used in the past), and they asked that I call back this morning. Called back, and was told that I would have a service rep come today as soon as they were available. Received a phone call at 4:30 telling me the office was closing in 20 minutes and no one would be coming after all. A good friend called his AC company who recommended Kellam Mechanical for… my area. I had a very friendly and helpful person take my call who paged a service technician. Morgan called me back in a reasonable amount of time and kept me posted on when he would arrive. He was at my house by 7 PM and was extremely friendly and efficient. I had a bad capacitor and he was diligent in ensuring I understood where the problem was and what fix was needed. Thanks to Morgan’s willingness to come help well after his regular work day, we will sleep comfortably tonight. A-1 has lost a customer permanently. I will now rely on Kellam Mechanical. Thank you Morgan and Kellam. You are fantastic. You have gained a new happy customer.

Maggie McCauley
Chesapeake

7/11/17

It doesn’t surprise me to see so many people posting about their positive experience with Kellam Mechanical. This is an amazing company. I don’t post reviews often, but when I do, it’s deserved. When an HVAC goes out in a heat wave, it’s a mini crisis. A special special thank you to Ms. Jessica for understanding the unique nature of this problem for a family with an Alaskan Malamute and jumping in to facilitate the rapid response. Thank you to Morgan for coming out as the second Tech to fix is and get the house cooled down. We are moving to Baltimore soon….but I will recommend Kellam to everyone I remain connected with here in Tidewater!! Thank you, thank you!!!

Glen Waldow
Virginia Beach

7/10/17

I’m not one to post reviews for any and all things that affect my life however, I felt it important enough to complement the excellent work quality and conduct Kellam Mechanical has displayed to my family. We reached out to this company based on a friend’s recommendations and rave reviews we found online. In today’s fast paced world it’s hard to find good customer support. To find a company that will take the time to focus on your needs and do the best they can to help you i…s a trait that society has lost. The receptionist Barbara shows these qualities; our AC went out and our home’s internal temperature was around 98. After calling several other companies and dealing with a bunch of nonsense, I can honestly say I was not the easiest of customers this young lady had to deal with. However, she promptly addressed my questions, provided great input on company policy and programs they offer, and was able to setup an appointment to have our AC unit serviced within a reasonable time frame. Unlike the three companies’ I previously spoke too.

The service technician Joe Baker arrived on time to troubleshoot our 15yr old AC unit. Just like Barbara, Joe was very professional, both in appearance and work ethics. He was able to diagnose the problem promptly and get our AC up and operational. Our family is grateful to this company and its employees. We would highly recommend them to anyone in need of their services.

Thomas Wasenius
Virginia Beach

7/7/17

Morgan, was right on time and did great job on my parents air conditioning unit. He made some really good suggestions to help prevent problems in the future. I would highly recommend Morgan and Kellam to anyone.

Butch Matthews
Virginia Beach

7/5/17

I am appreciative and thankful of my recent air conditioning installation and so happy with the maintenance program. Mike Guzman worked very hard on my system and all the techs are courteous and explained everything and want to continue my services with Kellam Mechanical.

Landis Lee
Chesapeake

7/4/17

Technician (Bernard) was personable, timely, and thorough. He had to replace two capacitors (one on each unit), leading us to purchase the annual service contract, which offers parts discount, etc.

Michael Agresti
Virginia Beach

6/28/17

This is a great company. Great communication, and great technician that came to my house today!!! Price is a per month maintenance contract payment. During my semi-annual inspection (I have a maintenance contract with Kellam) it was discovered that my AC coils needed cleaning. They scheduled a time and came out and did the job for free.

J. Sireci
Virginia Beach

6/26/27Thanks to Jerry for the awesome work he did. He was on time, very professional, did an amazing job on my system and he provided the most satisfying experience I have had.

J. Bonney
Virginia Beach

6/25/17Joe was 5-star from the moment he laid out the “Rule 1” red carpet to check out. He was prompt, calling ahead to let us know he was 30 minutes out, and spent a considerable amount of time making sure our unit was in tip-top shape! When choosing your air care needs, pick Kellam Mechanical and ask for Joe.

Melissa Disher
Virginia Beach

6/25/17
Kellam Mech did a thorough job. Our new HVAC is working perfectly. The technicians were polite and completely considerate of our home.

N.Nutan
Virginia Beach

6/22/17We have an over-100 year old home in the Ghent section of Norfolk, VA. Ever since we moved in 7 years ago, we have had trouble with the heat and air. It is a second home for us, and each time we arrive in summer – no AC. In winter – no heat from the furnace. We tried many different repair services and each one used the ‘band-aid’ method which would only get us through for a month (if that) or two. Then someone suggested we try Kellam. What a difference! They are true professionals and get the job done RIGHT. In the end we needed to replace some units and get a new furnace/boiler. It was a complicated job, working in that old home and on those busy, narrow, car-lined neighborhood streets. But, Kellam took care of all the necessary city permits – so that they could bring the crane in, which was needed to lift and replace the roof units. They even contacted the neighbors, who (unfortunately) were requested to move their parked cars on the morning of the crane’s arrival. ‘John G’ was our Kellam ‘go-to’ guy. He is fantastic. Kept me alerted to all that was happening, and when. ‘D.J’ and the crew working on my house got the job completed quickly, properly, and were very neat, (even swept the house out before leaving that day!) Kellam is not the least expensive around. But you get what you pay for. And, in price-checking, to be fair . . . they were not far off from the ‘Band-Aid Bunch’! Kellam is what I consider to be a ‘concierge’ company. They were a pleasure to work with. BIG THUMBS UP!

Karen Kinser
Norfolk

6/20/17Morgan was very efficient & a pleasure to work with. It would be great if Morgan would service my system in the future!

Susanne Demma
Virginia Beach

6/17/17One of our two AC units stopped working late Friday. I did some basic diagnostics, but no luck. Based on review sites, I called Kellam Mechanical’s answering service at 8:30 pm Friday expecting it would be Saturday or Monday before someone could come out. Thirty minutes later, Mike arrives, diagnosed a blown capacitor, and has us back up by 10:24 pm. Mike was friendly, professional, and knowledgeable! Their honesty and concern for the customer is something that is hard to find these days. I highly recommend Kellam Mechanical!

Rob Waddell
Virginia Beach

6/16/17Joe came to the rescue an brought our AC back to life in no time flat! Excellent service and he explained everything as he troubleshot and repaired our heat pump. Outstanding service!

Clarence C.
Virginia Beach

6/1/17Thanks to Barbara for dealing with me and Morgan for coming to the house so quickly my top unit HVAC is up and running again!! Woohoo!

S. Ashmore
Norfolk

6/1/17Hands down excellent service! Morgan was the best, from the moment I opened the door until he left he was professional, courteous and pretty much a great guy! Highly suggest requesting him you won’t be sorry! I’ve dealt with other companies here and they would tell me I need this or that to run up my bill and in the end it is the same outcome. He was honest and didn’t bs me. A quality I look mostly at when it comes to companies and he proved Kellam Mechanical is exactly that! I can’t say it enough I highly suggest!

Thank you,

Kim Ryan
Virginia Beach

6/5/17

Hey Scott,

I hope all is well and business is booming! I hadn’t talked to chatted with you in a little while but thought I would share a great experience I had with your company again. Bernard King paid me a visit on Friday and did an outstanding job…I had a lingering A/C issue that has been plaguing us for some time. Bernard came out on our semiannual maintenance apt and went the extra mile and fixed our issue. He’s a good dude and I appreciated his help greatly.

E. Shaffner
Virginia Beach

6/2/17

A huge shout out to Morgan Bayse for sticking it out with us until after 9pm tonight to get our A/C running on a temporary fan. We can’t thank you enough for solving the mystery and time spent away from your own family to make ours more comfortable. Millie gives a paw of approval too! Thank you from the Halsteads!

Carol Halstead
Virginia Beach

6/1/17

Joe Baker performed the HVAC service on my units. He was very friendly, punctual, clean and took the time to explain different aspects of the service. I will ask for him by name for future service! My highest recommendation.

Konstantin Chemenko

5/25/17

Jerry, from Kellam Mechanical, performed the maintenance work at my home. He was totally

professional, pleasant, informative and respectful. I always feel confident that my systems are in

good running order with Jerry.

S. Rosado
Virginia beach

5/10/17

It all started when our AC went out at night and we called for service since we had a service agreement. The tech Tom called and said he would come after his current calls. Turns out both of our systems had failed and he did what he could even though it was after midnight. He got one unit running temporarily and said he would be back the next day with options. We accepted his plan to replace both units. A week later the crew came to replace the units. The crew was very nice and made sure to cover our floors. They finished the installation the next day and we are very pleased with everything. I will recommend them to our neighbors.

Judy’s Book Member Review
www.judysbook.com

5/5/17

Mr. King arrived on time; and he was very polite. He did a good job of explaining the deficiencies

he found; and providing me with the best possible course of action. I would recommend their business

to anyone.

Jeff Paras
Virginia Beach

5/3/17
It’s all about the technician that comes to your house and yes, a lot to do with the company. Today

Chris Y. came to my house determined to solve my problem. It took him awhile and he had to do some

serious troubleshooting but he discovered the issue, came up with a game plan to repair the

defective part and found a way to make the system work safely while the part is waiting for

delivery. He additionally worked with company management to get me the best overall price on the

repair. I feel fully satisfied that I am getting the best deal I can get and look forward to Chris

returning to my home to complete the final repairs once the part arrives.

This is not my only good experience with Kellam Mechanical. A couple weeks past I had an annual

service completed by the most competent young man I could ask for. He did something I never expected

– he listened to me. I can’t tell you how many techs that have come to my house from other companies

and already knew everything that was wrong with my systems – never once listening to me. Not Chris

C., however. once he listened he took action and issues got solved. On top of that he was so polite

and respectful of my property. I liked that and I respected him and his professionalism.

These two techs will be my go-to guys for future service if at all possible.

Al Lemieux
Virginia Beach

5/3/17

Bernard did our service check this morning and we were very pleased with his professionalism and

excellent service. He did all necessary maintenance plus extra requests that we had……filter

replacements, removal of dead animal in attic etc.
He is very personable and knowledgeable.
Thank you again for quality service and always being available in emergencies.

Beverly Beckwith
Virginia Beach

4/28/17

Please relay to Morgan Bayse our highest compliments and thanks for solving the problem of our York

A/C system cutting off frequently and unable to cool the house even with the outdoor temp being in

the mid to late 70’s. He is quite a valuable asset to Kellam Mechanical, our go to heating/air

conditioning installation and service company!

Thanks, Ken P
Virginia Beach

4/18/17

John,

Just wanted to let you know the guys did a great job today. Very professional work and the fit and

finish of the installation are perfect. We couldn’t be happier with our decision to go with Kellam

and the Mitsubishi dual mini-split a/c. Wow, what a quiet system! Thanks for everything.

Best Regards,
Les & Michelle S.
Virginia Beach

4/17/17

I am writing to compliment the hard work Chris and Josh did by spending almost 7 hours at my home

fixing my AC system on April 3rd 2017. I initially signed up for the USA plan for my house and field

technician Chris came out to service my unit. Upon looking at the unit he discovered the coil inside

the house was leaking and needed replacement which he scheduled for me on the 3rd of April. So April

3rd, Chris and another technician Josh came out to perform the service and repair; however, they

discovered the outside unit needed repair too. Again they spent a long time at my home fixing the

unit inside and outside. They were both very informative and professional. I was pleased with the

effort and work they did as my AC works great now.

James W
Chesapeake

4/11/2017Mr. Jerry Wagner once again came out to service my unit. From the time he walks into my home until he has completed his servicing of my heating and air conditioning units, he is most professional and informative. He is the type of person that I trust 100% with regard to the status and needs of my unit. Thank you Kellam Mechanical for having quality personnel. more

Judy’s Book Member Review
www.judysbook.com

4/11/17

I have used the services of Kellam Mechanical the past 13 years and am so very pleased with

this company and their outstanding service. I would especially like to recognize Mr. Jerry Wagner

who services my AC and Heating System . Mr. Wagner treats my home with such care and respect. From

the red carpet service mat at the front door, to the shoe covers put on to protect my carpet and

floors, this professional goes the extra distance to make such I am completely satisfied with his

service. He explains what is to be done, suggest new products to enhance my system and then explains

what was done in detail. He is always prompt and on time, extremely professional and knowledgeable

and a true pleasure to have in my home. I trust him 100% with my heating and air conditioning

maintenance. Thanks Kellam Mechanical for such an outstanding employee who treat me as a valued

customer and provides such exceptional service, This is one fine company and I look forward to using

their services for many years to come.

Pete Sykes
Virginia Beach

4/5/17

Just wanted to let you know that we had a great check up with Mike of our system. Our system has

been maintained by Kellam Mechanical for close to Ten Years. Testament to our friends Sarah and

Scott who have some of the most dedicated and professional staff providing services to their

customers.

Begging the question to our friends, have you had your HVAC serviced for the summer yet? Do you have

an HVAC contractor?

If not, tell em Kellam!

Dan Baxter
Virginia Beach

4/4/17

Good morning, Morgan Bayse came to my house to fix a rather unusual problem. I was hearing a chirp

every fifteen minutes from the inside air handler for my mini split heat pump. Morgan is a very

personable person and quickly checked my system for proper operation. He made numerous trips up and

down on his step ladder and outside to check the compressor unit. After calling back to the office,

he powered the system off and on as suggested. Finally, after standing on the step ladder with his

ear against the air handler, he realized the chirping sound was actually coming from a Verizon Fios

box hidden behind a desk. He even crawled on the floor to verify that the Fios box was in fact the

culprit. Morgan just wouldn’t quit until he found the problem. I really respect people like Morgan.

Morgan Bayse is a definite asset to your company. I would gladly have him return to my house for any

future work.

Thank you,

Robert Markey
Virginia Beach

3/15/17I had Kellam Mechanical install my heating/cooling system 2 years ago and continue to have their

yearly maintenance service. I’m totally satisfied with their service and the knowledge of the

service techs. I recommend them to all my friends.

E. Berry
Chesapeake

2/16/17

We have a 2-zone HVAC system here. For both units it’s $400 for the year to come out as I need and

plus they have 2 maintenance visit over the course of the year. They made some recommendations that

I’m going to follow up on before we get to the air conditioning season. So far everything has been

working. If they make a recommendation it’s being done with my best interest at heart instead of

generating more business for themselves. That means a lot. They came & did a great job. They

found that the compressor which had been installed by a different company was still under warranty,

so instead of having to pay whatever a new compressor costs, $8000, we were able to get it installed

for just the cost of labor. The technician went and got the serial number off the compressor, again,

they had not installed it, but he researched it and found out it was still under warranty. It had a

10-year warranty so that was able to be replaced for free. I can’t think of any other air

conditioning company I’ve had for the past years would have ever done that. They’ve won my loyalty.

I’ve signed a maintenance agreement with them, so they’re servicing both the upstairs unit and now

the downstairs unit as well. We have a 2-zone HVAC system here. For both units it’s $400 for the

year to come out as I need and plus they have 2 maintenance visit over the course of the year. They

made some recommendations that I’m going to follow up on before we get to the air conditioning

season. So far everything has been working. If they make a recommendation it’s being done with my

best interest at heart instead of generating more business for themselves. That means a lot.

C. Jackson
Chesapeake

3/17/17

Scott,

You have a world class team in Garrett and Hunter. They communicated extremely well and I was

informed as to what was going on and even learned a few things in the process. I will recommend your

business 100% of the time (be ready to start sending trucks to Portsmouth). I will work on making

time to visit your office to shake your hand in person.

Thanks again for your help, I truly appreciate what you all did for our community!

M. Bright
Portsmouth, Va.

3/15/17Thanks, Josh and helper, got heat back working! Job well done.

Judy White

Virginia Beach

3/3/17

This is the first service tune up I have received with Kellam. I have to say I am impressed. All my

previous service teams have been gone in about an hour. Your guy showed up just before 0800 and is

just now finalizing the last system paperwork.

Skip P
Virginia Beach

2/27/17

Jerry was very excellent when he was here. He went above and beyond. Very personable, and honest.

Katharine F.
Virginia Beach

2/17/17

I recently had Kellam Mechanical install a heat and air condition system in my home I am so pleased

with their knowledge about the system, the installation and their professionalism. I want to commend

Tom. Matt, John and DJ for a job well done. They are so kind and they explained the system well for

me I will recommend Kellam Mechanical to everyone, Thanks to Scott and Sarah Kellam, too!

Babs West
Virginia Beach

2/10/17

My wife called around 8:30 PM last night and was offered a service call but decided we could wait

until morning. I received a 7:25 follow up call to schedule service and we made an 8 AM appointment.

The technicians (Josh and Kyle) arrived on time, were very friendly and professional. I needed an

igniter for the furnace and Josh had one in the van. Needless to say 45 minutes later we were

signing paperwork. Not only did they fix my issue but they also recommended some safety related work

that I will have done. Thank you so much Kellam Mechanical. I will definitely Tell ‘Em Kellam.

Ken Lloyd
Virginia Beach

2/9/17

Josh and Chris did a fine job on my heating repair yesterday and didn’t leave any mess. They did

everything correctly and kept me informed throughout the process. They said they would do some

testing and now my system is working and everything is honkey dory. Thank you Kellam team!

2/7/17

John was a great help in diagnosing what was wrong with my HVAC air controller. He was efficient and

quickly figured out what was wrong and was able to easily explain to me how to fix it. He provided

the expected service and went far beyond my expectations. I will definitely be using Kellam in the

future.
Cody D.
Virginia Beach

2/3/17

I have used Kellam mechanical for numerous services at different homes, and I have always been more

than pleased which is why I keep going back. My new home was under warranty with another heating and

air company, and I was not impressed with the service. They also did not do electrical work, so I

called Kellam. Not only did they come in at the same price, but they were twice as fast for the same

job which translates to more money in my pocket. I’ve been a homeowner for over 20 years; Kellam did

work on my first home, and they will do work on my last. I use them for both electrical and HVAC

needs, and they continue to surpass all others in customer service, knowledge and results. I have no

hesitation in highly recommending their services!

Barbara L.
Virginia Beach

2/3/17I just wanted to write and tell you what a wonderful job your crew did this morning. I also

wanted to say that I was sorry for the mix-up of addresses, but the guys arrived quickly at my home

once it was all settled. Your crew was so professional and so quick that when it is time to replace

the unit at the 2004 address, I will most definitely use you guys again. I have had nothing but a

good experience with your company, and you’ve earned a lifelong customer.

Thank you again for everything!

B. Leopold

1/25/17I highly recommend Kellam Mechanical. On Monday morning I called and spoke with Scott Kellam

telling him we had a water heater that just started leaking water. Scott had me send him photos of

the water heater by cell phone. Tuesday morning Garrett and Hunter were at our home before the appt

time. Both were very professional, knowledgeable and did a great job of replacing the broken water

heater in a short amount of time. Thank you Scott, Garrett and Hunter for taking of our needs so

quickly especially since my husband is having serious health issues. Your quick response is greatly

appreciated. Thank you for also getting the gas inspector here the same day.

Margaret C.

1/9/17I have to say the folks at Kellam Mechanical are like superheroes!! We woke up in this frozen

tundra with our heater not working. The ignitor switch had gone bad. After our friend recommended

this company, we called them right away. They were able to get out here today, and once our

technician arrived, he had our heat pumping in less than an hour! He was polite, friendly, and

professional. He showed us exactly the issue, and discussed some other issues to watch for with the

age of our unit. He gave us a few pointers, and just like that, heat! Thank you so much for your

services today!

K. Bledsoe
Virginia Beach

12/20/16As a general contractor it’s always a pleasure to work with a company that takes pride in

their workmanship and customer service. Kellam’s team of experienced technicians professionally

completes the task as hand no matter the difficult. As a general contractor it’s always a pleasure

to work with a company that takes pride in their workmanship and customer service. Kellam’s team of

experienced technicians professionally completes the task as hand no matter the difficulty. That’s

why when I renovated my own home I asked Scott and his crew to install the new HVAC systems. A few

months down the road my 6 year daughter who suffers from asthma just couldn’t stop coughing at

night. Kellam Mechanical recommended a UV filter be installed in my HVAC system that would greatly

improve our air quality. Less than 3 days later her cough is gone. If you’re looking for a

mechanical company that has your best interest in mind look no further. Call Kellam.

Matt Froehler
Virginia Beach

12/14/16

Kellam responded promptly and arrived at the appointment on time, which was great since I was coming

in from out of town. Thomas diagnosed the problem after a few checks. Not low refrigerant as I

suspected, but a faulty thermostat. I did not need to waste money on a freon charge that was not

needed. Good job!
Chris C

12/14/16Always in time; friendly; offer explanation; good

service.
Shari A.
Virginia Beach

12/3/16

Our heat pump system quit working entirely during the night of Nov 24/25th. Jerry came to look at it

when we called the next day. He worked until nearly 9 PM trying to fix it, quitting only when we

suggested it would be okay to stop then and come back the next morning to finish. We really

appreciated his dedication to the job since we didn’t even have emergency heat. As an old Navy guy,

I give Jerry a “Bravo Zulu” for a job well done finding and fixing the problem.

D. Ohnemus
Virginia Beach

12/2/16

These folks are amazing. I have a house and a condo. You have to get the maintenance contract. I

call anytime on any day and they respond. The technicians are professional, on time and self

sufficient. They will call to remind you of appointments, they keep excellent notes and they don’t

over charge. could not be happier with the service and price!

Darren K.
Virginia Beach

12/2/16

Jerry Wagner is always prompt, polite, helpful and professional. He is a delight to have maintain

our systems.

David A.
Virginia Beach

12/1/16

Your serviceman, Josh S, came to service my Mitsubishi units yesterday. He was very professional,

obviously knew exactly what he was doing and did it well. He was thorough, really cleaning the

units. He was most considerate of my bird flock, using only water in their area, as they are very

susceptible to fumes. He gave me feedback on a new unit too.. My units were working well but today

seem to be even better. I want him to service them next time needed.

Elizabeth S.
Virginia Beach

11/27/16

Please send me information regarding your maintenance contract. I’m dazzled by your service

department and the professional job they did replacing duct work!! Plus, I just had a Laundry Pro

installed and I LOVE IT!!!!!

Arlene S.
Virginia Beach

11/25/16

My home is 24 years old and my Heat Pump System definitely needed to be replaced. I did a lot of

research to find the system that I wanted and how I wanted it installed. I contacted several

companies for a quote with my specific requirements. ONLY Kellam answered all my questions and ONLY

Kellam made recommendations for improving upon my request. The install team showed up ready to work

and cared about my home as they removed the old and installed the new. My first Electric Bill, a

full 30 day cycle after receiving the new systems, was 1/2 the smallest bill I have seen in the last

5 years. The Kellam Team even submitted my registration and warranty paperwork and even provided the

paperwork to submit for a rebate from the electrical company. I have dealt with a lot of contractors

in the last 23 years and Kellam Mechanical is by far the best team I have ever worked with.

W.Paetz
Virginia Beach

11/18/16

I couldn’t be happier with the quality, professionalism, and care that both Chris and LT had. They

were always considerate and worked hard to try and resolve my heat issues so me and my daughter

could have heat again.
I will continue to use Kellam and recommend it to anyone in the future.

L. Cirino
Virginia Beach

11/1/16

The workers at Kellam Mechanical were professional and courteous and overall did a very good job.

S. Brunke
Virginia Beach

10/31/16

Best service around the area.

Emily R.
Virginia Beach

10/8/16

My air went and they came out right away. He diagnosed the problem and even took pictures to find it

where the leak is. He put refrigerant in and will get back with me on price of fixing the leak. He

didn’t have the cover up for his shoes so he took his shoes off. He was very respectful. I would

call them again.

C. Katz
Virginia Beach

10/6/16

New customer but I am so very pleased with the professionalism and timeliness, so rare these days!

E. Buker

10/3/16

Chris Collins did a great job tuning up our heat pump for the upcoming winter season! Kellam

Mechanical Staff is always on time and very respectful. Been keeping our system safe and operating

at peak efficiency and safety.

Dan Baxter
Virginia Beach

9/12/16

Two years ago our large air conditioning unit for our downstairs went out right in the middle of the

summer. Thankfully, we had an annual contract with Kellam Mechanical, which is particularly helpful

when it seems like everyone is having problems with their air conditioners. They came out and

installed a new unit the next day. We recently relocated to Florida, but are renting our Va. Beach

house out for the summer. We just had people from Canada check in, and our this time our upstairs

air conditioner unit quit working. I called Kellam Mechanical, frantic, as that was the week that

Virginia Beach had 100 temperatures. They were booked solid for a week. But once again, realizing

our desperation, Kellam came through in a pinch, and had their guys out the very next day to install

a new unit for us! As an aside, during their semi-annual inspection, they told us that the unit

probably wouldn’t last much longer, but we were hoping to get one more summer out of it. Everyone at

Kellam Mechanical is professional, extremely knowledgeable, and their level of customer service is

absolutely top notch! I highly recommend Kellam Mechanical to EVERYONE for their heating and air

conditioning needs. Also, be sure to get an annual contract – it is very cost-effective, and their

techs come out twice a year to take a look at all your air conditioning and heating components,

check air filters, etc. I HIGHLY recommend Kellam Mechanical!!

Thank you!

Cheryl Simmons
Virginia Beach

8/26/16

John – I got my bill for the use for July 15 – August 15 for 866 kWh. I expected it to be between

$150 and $200 due to the extreme heat and humidity and multiple days with heat advisories. I was

very pleasantly surprised that my bill was only $104 for that timeframe – I even called Dominion VA

Power to verify that it was correct. So, I am very happy with my HVAC system and appreciate you

coming out and adjusting the settings. Thank you and your staff for the great customer service and

getting me set up with the right system for my floor plan to maximize the efficiency. It’s a relief

to know the electric bills are going to be affordable even in extreme weather.

S. McReynolds
Virginia Beach

8/18/16

A/C went out during a very hot spell and I was able to get an appointment with them the very next

day. Lisa Ann was very nice over the phone making the appointment. Mike arrived the next day within

the appt. window and spent a couple hours checking things out. He discovered the problem and

explained everything to me. The system was under warranty through another company so we ended up

calling them to do the rest of the repairs but he was able to get us up and running and cool until

the other company could come out. He was very professional and I trusted what he said- didn’t try to

charge me for some outrageous repairs. Good trustworthy company.

T. Chavez
Virginia Beach

7/19/16

My family and I just want to pass along a huge THANK YOU to the Kellam Mechanical team. The guys

were professional, on time, and installed a great HVAC unit / ducting. The owner even made a point

to swing by the site periodically to check on things. I highly recommend this group if you’re

looking for high quality service at a competitive price!

Stan J.
Virginia Beach

7/19/16

We started using Kellam Mechanical a few months ago and have been very happy with their service.

They arrive on time, are professional and courteous and are very efficient in diagnosing problems

and fixing them. Chris Collins came out today and did a great job.

We highly recommend this company for your Air conditioning needs.

Elizabeth W.

7/1/16

Mike is a very knowledgeable, professional and polite technician. I am very satisfied with the

experience and look forward to working with Kellam.

S. Russotto

7/1/16

Got a good man in Thomas!! Thanks

Judy White
Virginia Beach

6/30/16

We had a contract with Dominion for our heat pumps and our water heater. When our heat pump stopped

cooling we called them. We had to pay Dominion $50 for the service call. They sent out someone from

a company I had never hear of. The service tech said we had two leaks and 0 Freon. He then left and

said he would have to turn the service order in to be approved. They left us with no air

conditioning in the 90 degree hear. Two days later they said it was denied because the unit was too

old. We have been paying on this contract for over a year, just to find out our unit was not even

eligible! We called Kellam Mechanical and they came out in a timely manner. The unit was NOT empty

of Freon. There were no leaks. A filter was missing that caused a buildup of oil and created a

stricture so that the Freon was not flowing as it should be. Everything was fixed and we have a cool

house again. I would definitely call Kellam from now on. The service tech was friendly, courteous

and kept us informed of each step he needed to take and what the cost would be.

Linda Hudson
Virginia Beach

6/21/16

It was my pleasure to recommend your company, you have always been very fair and honest in your

dealings with me, which is much appreciated in the times we live in. Thank you again,

Mayris C
Virginia Beach

6/20/16

John did an excellent job, and knew his job. He was very professional and has a pleasant

personality. Always call Kellam!

Judy White
Virginia Beach

6/20/16

Thanks for completing the work on the Weil’s system.

And extra kudos and thanks to Asher. He did a good job and was also very helpful to me. I was

leaving as he was wrapping up and found that my vehicle could not shift gears (ends up a broken

link). I have a knee injury and he was kind enough to take me to the 7/11 to get a drink and some

chips as AAA was about an hour wait and I had not had lunch. I think it made him late. I apologize

for making him late with his kindness to help me out. Again, thanks.

Lorraine
Virginia Beach

6/16/16

John,

Thanks again for everything. We have enjoyed our experience with Kellam and will be mentioning

Kellam to people whenever ac troubles come up.

B. Baxter

Virginia Beach

6/15/16

Thank you so much for coming to our aid to replace our air conditioner. Your guys did an excellent

job.

Leigh and Jean A.
Virginia Beach

6/9/16

We would just like to thank you SO much for your service in addressing our electrical problem! Words

can not express what it meant to have your time and dedication in addressing this situation. We look

forward to seeing you again in the future.

Ernest and Suesan S
Virginia Beach, Va.

6/2/16

We needed to replace two A/C units and air handlers. John came out, measured the volume of each room

and verified the insulation. We then discussed the alternatives. He did not push any one of them but

did provide the Pros and Con of each one and the price of each up front. The contract was very clear

as to what was covered. Their people showed up when they said they would. The downstairs unit

installation did not pass the city inspectors first inspection and I was not satisfied with the

insulation work around the air handler (minor problem). We notified Kellam and they were out

immediately to correct the problems. Initially for the upstairs unit, we asked Kellam to add

refrigerant. Kellam also changed out the capacitor to try to give us another year out of this unit.

This worked for a few days but then it became obvious a new unit was needed (the old one being 20

years old). John came over again and we discussed the options. We selected a slightly larger unit

and John gave us a rebate for 60% of the cost of trying to repair the old one. As we were

approaching the hot summer weather, we wanted to get the unit replaced as soon as possible. They

came out when we had asked them to the installation was completed in one day and everything was done

correctly. Overall, I was very pleased with the product, price and service and I felt I was treated

very fairly. I would definitely call Kellam again!

Robert L.
Virginia Beach

6/1/16

Excellent technician! Josh S. Is professional and friendly! Very appreciative of his professionalism

and attitude!

C. Nowalk
Virginia Beach

5/27/16

Josh S. responded to an “emergency” service call for my AC unit today. He quickly and thoroughly

diagnosed the issue and resolved. In no time, he had my AC unit up and running again. He also took

time to explain the issue, probable cause and solution. Josh is knowledgeable, professional and an

outstanding technician. I am extremely pleased with my service experience. Thank you, Josh!

Anne L.
Virginia Beach

5/27/16

Adam,

I wanted to let you know that Josh Sagers is a fantastic representation of your company. He is

polite and professional.

Sincerely,

Kevin and Charlotte N
Virginia Beach

5/27/16

Kellam Mechanical is by far one of the best companies we’ve had the pleasure to work with. My

parents were having problems with their relatively new AC unit and more than one company was unable

to fix it. Several friends recommended Kellam Mechanical and I can honestly say, they are the BEST

group of people we’ve ever worked with. Their technicians were very knowledgeable, able to not only

diagnose the problem that multiple other groups were unable to fix but also explain how to maintain

the system. John and Adam spent almost 2 hours fixing the problem and because the system was under

warranty, they didn’t charge my parents! That meant more to me than I can say. Knowing that my

parents home is cool and they have a company they can trust is priceless. Honesty and excellence in

service and technical skill are what the gentlemen at Kellam Mechanical built their company on. They

are our go to company for as long as we live in Hampton Roads.

Anthony T.
Virginia Beach

5/25/16

Our experience with Kellam Mechanical has been excellent! We have been customers of theirs for

years. Our technician Josh, is a super star! He is a master at problem solving, and on every call he

goes above and beyond! In fact we consider Josh as part of our family. We take advantage of their

yearly maintenance program, highly recommend it. They installed a tankless water heater, did an

awesome job with the entire install. They installed the Ultravation whole house air cleaner on to

our system 3.5 years ago, we love it! Just recently Josh recommended the Laundry Pro. I had my

doubts but I trusted Josh so I thought we would give it a try. The product is amazing. Bottom line

this company is professional, on time and they exceed expectations!

Mark A.
Virginia Beach

5/19/16

Thank you for having such courteous techs!

Nancy Mobley
Virginia Beach

5/16/16

Awesome company to work with. Jerry Wager really knows what he’s doing. Their prices are reasonable

and their service is excellent and timely.

Thank you!
Debra W

5/10/16

Josh,

The Laundry Pro works great! I wanted to test it out for a couple of weeks before following up. The

clothes are clean and just feel better. This past weekend we were able to put it to the test with

Chris’ soccer uniform. With some pretreatment all the mud stains came right out of his shorts and

jersey. The washer machine even seems cleaner. Bottom line, It works as good as you said it would!

Thanks again for recommending this product!

Mark Anderson
Virginia Beach

5/5/16

#1 red rug is an outstanding idea, love it.

Service man John was very friendly and busy. Thank you for a good day.

Shirley Z.
Virginia Beach

4/29/16

When I first heard about the Laundry Pro, I thought to myself, “this is too good to be true”.

I had to research this product. I read all the info I could about it. I googled it, I read reviews,

and asked friends who have used it themselves. All were good.

I thought this will surely pay for itself in no time. I have two teen boys and it seems laundry is

never ending. The cost of detergent for me a month is at least $40, not including bleach, and

softener.

I was convinced, I wanted one.

I have been using it for two weeks now, and I honestly love it. I just start the washer add clothes

and go.

The clothes come out fresh and clean. There is no soap build up, I don’t need to rerun the rinse

cycle, I don’t need to wait to do laundry because I’m out of detergent again.

The clothes come out of the dryer soft and in my opinion better than when I used detergents.

I tell everyone about it, It really works, do your own research, you’ll want one too.

Thanks Kellam Mechanical!

Dana H.
Virginia Beach

4/17/16

I finally got my Laundry Pro installed this weekend and did about 10 loads of laundry. I even washed

this shirt of my son’s that we had been trying to get a stain out for awhile. Stain gone. Clothes

smell and look great. Love it!

Adam Farmer
Virginia Beach

4/11/16

My family thinks they are the best in town. Great company & a very great staff for sure!

Ruth V.
Norfolk, Va.

4/9/16

After years of aggravating experiences with a home owners’ warranty program, Kellam Mechanical was

recommended to me, when my 1913 home’s furnace went out AGAIN! Monty was sent to the rescue, and got

us up and running and a year later – the furnace is still going strong. (The Home Warranty got

‘dumped’!) This spring, our water heater gave up the ghost . . . and Kellam sent Josh to diagnose

the damage and recommend a solution. Prompt, courteous, friendly and tidy . . . he and Asher

installed a new, efficient water heater in no time. I would recommend Kellam HIGHLY. When they fix

something . . . it’s fixed. They are not ‘just put a bandaid on it’ people . . . and our money is

always well-spent. Thanks, Kellam.

The Kinsers
Norfolk, Va.

4/5/16

So thankful for Kellam Mechanical giving my family peace of mind for… the spring weather! I love

the maintenance program! Thank you for all you do!

Amy Garland
Chesapeake

4/4/16

Thomas was friendly, efficient and knowledgeable. He arrived on time, put out a red carpet mat at my

entrance door, slipped on some red shoe protectors and as they say, you have only once to make a

first impression! He did it! He listened intently to my explanation of my problem, diagnosed the ac

system, gave me an estimate and time line . Ordered the parts, which someone from KM delivered, and

repairs were completed before noon. This is my second experience with Thomas as he also replaced a

water heater at my place of business a few weeks ago. BTW, Lisa took my service calls, and was very

friendly and accommodating in scheduling an appointment convenient to my schedule. Everyone gets 5

Stars from me :o)

Thank you all. Ron Shank
Virginia Beach

3/26/16

Josh did an OUTSTANDING job. My A/C unit was not working properly. Within 5 min, Josh had diagnosed

the problem. He replaced the part and I was back to enjoying a cool home. He even saved me money by

doing the research and learning the unit was under warranty!! Thanks, Josh. You’ve got a customer!!

Eric M.

3/22/16

Mr. Wagner did an excellent job of servicing the unit this morning. Using the garden hose, he

cleaned the entire inside of the outside unit and removed a large amount of dirt. I don’t remember

any of the other servicemen taking so much time to do this particular job. I really appreciate it.

Just wanted you to know!

I. Moss
Virginia Beach

3/15/16

Excellent company and service.

Elizabeth S.
Virginia Beach

3/15/16

I always recommend Jerry W. for the job. He does great work.

Barbara S
Virginia Beach

3/15/16

Thomas did a fantastic job installing my Laundry Pro. He was on time and left no mess. We are

excited to start seeing the savings. Thanks Kellam Mechanical.

John G
Virginia Beach

3/15/16

Jerry is always professional and courteous.Richard D.
Virginia Beach

3/9/16

Our son’s sensitive skin has improved since we started using the Laundry Pro. Laundry is much less

of a chore for our family now. Our towels are softer today than when they were new. We feel good

that we are not putting chemical back in to the environment by cleaning our clothes.

Stephen A.
Chesapeake

3/8/16

I was hesitant to try Laundry Pro because it uses no soap. However, I am now excited about the

savings from laundry detergent expenses. My towels come out clean and fresh with no odors. I am a

true believer after washing my teenage son’s dirty white shoes that came back to life brighter and

almost looking new!

Kelly G
Virginia Beach

3/6/16

We had our system installed in 2009. After many service techs from other companies just came and put

a bandage on the problem or told us to get a new system, we called Kellam. Josh looked over the

system and found the problem. It has run better than when we had it installed. We will tell everyone

about Kellam.

Andrew T
Virginia Beach

3/4/16

We have used Kellam Mechanical for years and found their technicians to be prompt, reliable, and

knowledgeable. In more recent years we have been on a yearly maintenance contract. A technician

comes in the spring and fall and cleans and checks the HVAC system. This has helped to eliminate

those costly and stressful heat pump breakdowns. I would highly recommend Kellam Mechanical for all

of your heating, air-conditioning, and electrical needs.

Susan C.
Virginia Beach

3/2/16

I highly recommend this business. I have used their service for years and have not had any problems

with my two heat pumps.

I recommend asking for Jerry Wagner, he is a professional and makes sure he does a great job. It is

nice to be familiar with a company and to have used their services for years. I like the continuity

of having Jerry as my Service Rep, I know that he is honest and works with me the customer. Thank

you for keeping my systems working!

Amy M.
Norfolk

2/26/16

Everything went well. Their customer service is excellent. Returned several times after installation

to make sure everything was running as it should.

M. Lindsay
Virginia Beach

2/17/16

Jerry Wagner is the service technician who has been taking care of my HVAC for the past year. He is

excellent. Always on time, courteous and really knows what he’s doing. I would recommend this

company based on the service that this man provides.

Virginia Beach

1/6/16

Kellam Mechanical is a great company and our family has a long business relationship. We have

maintained our HVAC needs for many years now with them in Virginia Beach. They are professional and

courteous. Keeping your home’s system well maintained is the best way to keep them efficient and get

the best longevity. I highly recommend getting a continual service contract. It’s well worth the

money in the long run plus it really adds to the personal relationship with them. They have always

been there for us when we needed them. A special thank you to our assigned technician Jerry Wagner

who is great. He’s a very good representative of what we have always expected form Kellam

Mechanical.

S. Borza
Virginia Beach

12/16/15

Jerry was punctual, polite, thorough, I cannot say enough good things about Kellam and Jerry. This

was a maintenance service call and Jerry did an excellent job. Thank you Kellam for having such a

dependable company. They also service an apartment we own and even made a call, when they did not

have heat, one Christmas.

Liz M
Virginia Beach

12/10/15

We have used Kellam for an HVAC and hot water tank installation, and twice yearly maintenance

service for approximately five years. Kellam provides honest and prompt customer service with

reasonable pricing. Our service technician, Jerry Wagner, is superb – professional, knowledgeable,

trust-worthy, and thorough! We are in good hands with Jerry and have over-all peace of mind with

Kellam Mechanical.

Fran M
Virginia Beach

11/23/15

Was really nervous making a cold call to a company I had never used before but I had a weekend

emergency with my heat going out and a 16 month old baby in my home. The call was answered very

quickly and repairs made within 2hrs. The tech was Very pleasant, courteous, and explained what he

was going to have to do as he went along. I was very much pleased with the service and will continue

to use Kellam as my HVAC & Electrical company!!!!

Lynn L.
Virginia Beach

11/20/15

I always “Tell ‘Em Kellam” when anyone asks ! John Nimmo was here this morning for our annual

maintenance inspection … very helpful professional & courteous.

We inherited an existing maintenance service account when we relocated to Virginia Beach several

years ago. We have had nothing but exceptional service / advice / maintenance and when required

replacement of major & minor components by your sales reps / service & installation

technicians including most recently John Nimmo. When I have an issue I call you. When a friend or

neighbor has an issue and asks my advice I tell them to call you and the problem gets fixed …

Thank You !

Tom C.
Virginia Beach

11/18/15

To Kellam:

Over the years I have used other heating and ac companies. I was told by them they would be here at

a certain time and almost always they would show up late and their attitude was not professional and

their attitude was as if oh well I’m here what do you need. Enough of the bad, now for the good,

no great. From the very first time I called them for service work to start with, the persons who

answer the call at Kellam Mechanical for service have great attitudes. They ask me about my needs

and make sure I am taken care of. They make sure to call me days before the appointment and the day

before. They even go so far as to call to tell me the tech is on the way. Every person/tech shows up

in a clean work truck. As they come to the door in their left hand is a pair of shoe floor carpet

protectors as they stand at the threshold. They always put their right hand out to shake to show

respect. When they have looked over the services to be done they take the floor protectors off, come

back, put them back on and start their service. I have them here at least twice a year, for winter

service and summer service. There has been a fair amount of different service techs here over the

years and each one of them has the same high quality drive and commitment to my needs and investment

of my home. As they go up into the attic to check air flow and heating elements, some bits of

insulation do come out of the attic access. They make sure to clean their ladder off, themselves off

and then clean up all as if they were not there, one more example of their quality. Last year 2014

during snow magedon, some of the snow (oh by the way I am disabled) had slid off the roof and onto

the ac, heat pump causing it to make noise. I shut it off and called Kellam Mechanical. Now I have

no heat you remember how cold it was. From the time I called, within 2 hours there was a tech here

to clear the ice and snow from the unit and to inspect the unit for damage taking the side panels

off, a detailed exam of all the blades. I forgot to mention when they do the service work in the

attic, they also always go to the ac, heat pump unit and they always use the gauges to make sure my

investment is operating at its best. They also change out the two air filters each time. Since I

have Kellam Mechanical they will be the only ones to ever come in my house.

JW
Virginia Beach

11/14/15

Mr Jerry Wagner is a true professional. When it was time for my service call on both of my AC/Heat

pump units, I was told that I would have another technician since Mr. Wagner was recently promoted.

I requested and got Mr. Wagner to come out and service my units.

As usual he did an outstanding job with the 25 Point Inspection of the entire AC/Heat pump system in

my home. My only concern is that my system is relatively new and on the work sheet it is listed as

“Good” for the condition of both units. Other than that Kellam has been servicing my home system for

the past 13 years and I am pleased with the service and the professionalism of Mr. Wagner.

Rupert Lindo

11/12/15

Kellam Mechanical is such an outstanding company and Mr. Jerry W. is a very knowledgeable and

professional employee. He provides the highest level of quality service. He respects your home and

completes each job with precision and neatness. After using this company the past 12 years, I would

highly recommend this service tech and company.

Keep up the great job! A+++

Pete Sykes
Virginia Beach

11/11/15

Chris came to my house this morning for a routine service (annual) service call. He was very polite,

clean & thorough. He informed me of a few problems that I was experiencing, scheduled the repair

(very expedient) & chatted about prevention of this problem in the further. I wouldn’t EVER call

anyone other than Kellam Mechanical. Their professionalism is beyond reproach.

Beth M.
Virginia Beach

11/11/15

Yesterday John Owens of Kellam Mechanical serviced our rather large residential two-unit HVAC

system. He was on-time, comprehensive and efficient. John and his company have my highest

recommendation.

James M.
Virginia Beach

11/11/15

Mr. Jerry Wagner has been servicing my unit for several years. From the time he walks in the door,

until he has completed his servicing of my heating and air conditioning units, he is most

professional and informative. He is the type of person that I trust 100% with regard to the status

and needs of my unit. Thank you Kellam Mechanical for having quality personnel.

Joe Riddick
Virginia Beach

11/7/15

Our service from Kellam Mechanical continues to be top notch, and our service technician Jerry

Wagner is an outstanding illustration of what excellence looks like. On time, courteous, and always

willing and able to explain any question or issue. Kellam put in our HVAC system, and we’re

extremely happy with them. Tell ’em Kellam!

Erik H.
Virginia Beach

10/29/15

We had a problem with our geothermal heating / air conditioning system which was intermittent and

very difficult to diagnose. Jerry was very persistent and determined to solve the problem, which he

did. Jerry has also done routine maintenance on our system, and he is always prompt, efficient,

courteous, and friendly.

Glenn D
Virginia Beach

10/13/15

Kellam Mechanical was recommended to us by a good friend, and we couldn’t have been more pleased

with our first experience. They were able to get a tech out same day, fixed the problem honestly and

at a great cost. If service is always this pleasant and wonderful, they’ve got lifelong fans!

T.F.
Virginia Beach

10/5/15

Kellam Mechanical found a better repair option than replacing the furnace. When I asked them for a

quote on the furnace, the sales person said let’s check the warranty on the heat exchanger on a 12

year old furnace. They found out that the heat exchanger was under warranty, so they found the part

and came out on Monday to replace it. When they pulled the heat exchanger, there was nothing wrong

with it. They charged me only a couple of hundred dollars for the work, so I signed up for their

service program for the coming year. Out of three companies I called, they were the only ones to

check the warranty. We just moved into our house, so this was welcome news.

J. Kuhle
Virginia Beach

10/1/15Thanks for getting my aux heating installed yesterday. It was a much bigger job than I had

thought. The tech’s did a good job on a complex task.

Thanks again,

Jim B.
Virginia Beach

9/28/15Kellam sent this tech josh – he was great!!!! so nice and checked the generator – said it was

working great. was very informative and just awesome. All went great so cannot thank you enough for

getting that set up!!!

J. Lagow
Virginia Beach

9/26/15Peter cleaned out clogged drain line for air conditioner and removed from secondary drain

pan. It went spectacular. Technician Peter was out to my home within 1 1/2 hr of placing a service

request. Technician quickly diagnosed the problem, found the drain line and expeditiously resolved

the issue. Peter was professional, knowledgeable and courteous. He took time to explain what he

needed to do. I am extremely pleased with the company’s work efficiency and personnel.

L. Brodnax
Virginia Beach

9/14/15

I have been using Kellam Mechanical for many years now. If you do not have anyone who works your

Heating and cooling I highly recommend Kellam Mechanical. Locally owned and operated by Scott

Kellam. They provide impeccular service and their Technicians are top notch. They responded to my

call with fast, professional and courteous service. I highly recommend you use Kellam Mechanical for

all of your home or business HVAC needs. P.S: I did not get paid to share this experience.

T. Hatton
Virginia Beach

9/10/15

Excellent service and personalities. Thanks for over 10 years of dedicated service.

M.Campbell
Virginia Beach

9/4/15

John Gualdoni came out on a Thursday or Friday to develop a proposal after a thorough inspection of

what we had currently and heard our concerns as to current state as well as what we were looking

for. He even brought his own ladder to get in the attic. They were able to schedule for the

following Monday to do the job. Contrary to most, they self-confessed that they are not the least

expensive but then described the protection they offered and their service policies. The crew

arrived Monday on time and worked through the day. They correctly took attic breaks and stayed

hydrated so that they did no damage to themselves. The original time estimate was about 1.5 hours

longer than actual – which we were grateful as it got the AC back on faster. They cleaned up after

themselves very well.

Dennis O
Virginia Beach

9/3/15

John was on time and very professional. He explained step by step the process, and we would

recommend him to anyone.

Terry Brown
Virginia Beach

9/3/15Josh and Johnny have both provided service to our HVAC systems recently and been very

professional in every way.

Thanks

Ron & Cecile
Virginia Beach

9/1/15My HVAC was leaking and I was dreading that it would be something expensive to fix. I called

and got an appointment for the next morning. Josh came over and diagnosed one part and discovered it

was working. He continued to diagnose the problem and he found that the drainage pipes were clogged.

He fixed the problem and 4 days have passed with no further incidents. If you have a problem, you

can trust that Kellam’s technicians like Josh will give you a solution.

Luis G
Virginia Beach

8/31/15

Yearly maintenance contract on my business. They do a great job of servicing my HVAC system twice a

year. They also service my water heater once a year. Scheduling and friendly reminders are done

professionally. The tech showed up on time and ready to work. Tech (Peter) did not interfere with my

customers or store.

Jim S.
Virginia Beach

8/20/15

On July 4th I had a loose wire from my air conditioning equipment that caused it to stop working. I

was thrilled by the careful directions on how to fix it over the phone. Chris Hughes from Kellam

Mechanical in Virginina Beach was patient, friendly and knowlegible and the system immediately

restarted after I followed his directions on where to reattach the loose wire. He was willing to

come out but allowed me to fix the problem immediately.

Glen S.
Virginia Beach

8/18/15

We moved into our home 2 years ago and were never told when we bought the house, the HVAC system had

a transferable warranty. Luckily when our technician was looking at our system after we called when

the AC went out, he went out of his way to do some research and discovered our system was covered by

a warranty. We only had to pay the transfer of warranty fee and a regular service call fee and the

remainder of the cost was covered by the warranty. We truly appreciated his extra effort and will

continue to use the company for any future household needs.

J. Holkon
Va. Beach

8/18/15

Jerry came to my house to install a PhotoMax air cleaner during my 6 month maintenance inspection

last week. I love my new air cleaner and both my systems are running great. Thanks so much Jerry!

Susan K
Va. Beach

7/30/15

As an owner of rental properties in the Virginia Beach area I have worked with several HVAC

companies in the area and this is one of the few very positive experiences. Kellam was able to

respond to a short-notice request to have a technician come out after a separate company would not

come back out and fix what they were paid to fix just days prior. Kellam saved the day, took care of

the problem promptly and provided detailed explanation of costs during each step. Everything is

working great and my first go-to next time I need a professional HVAC company. Thanks Kellam.

T.J.
Virginia Beach

7/29/15

My A/C went out last week just after those 100 days, I looked on Yelp to find top companies and

found Kellam Mechanical Inc. which is also close to my house. The service lady scheduled a tech to

come out the following day (Friday). I was out of town that day but my wife was there to show the

tech the unit, he quickly found a bad part and replaced it but the computer was still giving an

error. Further trouble-shooting for the compressor had a thermal problem. The company got the part

on order (not locally stocked) and had us up and running Tuesday morning.

Special thanks to Josh the technician. I’ll use them again for my other repairs/replacements (Hot

water heater next).

G. Trace

8/13/15

Chris was great and spent a lot of time making sense of the mess another contractor did at our

house. Then the owner called to answer our remaining questions. Great customer service!

M. Perry
Va. Beach

8/13/15

I just wanted to say how AWESOME Kellam Mechanical is! Not only are they an amazing and Caring

Client… but they keep my house Cool and Warm on the inside when needed. They are so caring, AND

honest. It’s great to be able to have clients you trust in your home and at work.

Amy Garland
Chesapeake

8/7/15Once again, Kellam Mechanical has shown superb customer service. Our air conditioning went

out, and a part had to be ordered, which meant no air for 2-4 days. Kat and Chris Hughes came

through with 2 window units. The temp went from 86 to 73 this morning. So glad we bought our unit

from you!

Thank you.

K. Pierfelice
Virginia Beach

8/2/15As an owner of rental properties in the Virginia Beach area I have worked with several HVAC

companies in the area and this is one of the few very positive experiences. Kellam was able to

respond to a short-notice request to have a technician come out that same day after a separate

company would not come back out and fix what they were paid to fix just days prior. Kellam saved the

day, took care of the problem promptly and provided detailed explanation of costs during each step.

Everything is working great and my first go-to next time I need a professional HVAC company.

Thanks Kellam.

Timothy J.

7/31/15

Kellam does service every year and installed my geothermal. It went very good. They have always been

very good about taking care of any issues we’ve had. We have been with them for many years and they

are a great company to work with.

Mary Ann A.
Chesapeake

7/27/15

I am so lucky to have such a caring company like Kellam Mechanical service my ac/heating needs. My

service tech, Mr. Jerry Wagner is so professional and knowledgeable. He treats my home with such

respect and makes sure each task and repair is done correctly and in a timely manner. Thank you and

your fine team of professionals for 11 years of quality service!

Keep up the great work!!!!

Pete S.
Virginia Beach

7/22/15

As usual Jerry the service tech did a thorough and excellent job in our semi-annual service tune up.

G. Merritt
Virginia Beach

7/22/15

I want to tell you how happy I am with the response to our problem with our new HVAC unit. Mike C.,

Adam, and DJ went to the height of customer service. And, thanks to Scott K. for assuring us that

his company would stand behind their sale.

Everything is working fine. Thank you.

M. Daschbach
Virginia Beach

6/23/15

I wanted to say thank you for your overall outstanding service. We are selling our home and needed

some repairs done to our heating and cooling system. Your technicians were very knowledgeable and

courteous. I called and complained earlier in the day when I realized the technician would be coming

later than expected. I soon realized that on the hottest day of the summer so far, I should be

thankful that someone was coming at all. Our attic fans (needing repair also) were not functioning

and Josh did not hesitate to get the work done. Thank you Kellam Mechanical and Josh for completing

the work on such a hot day! You have a customer for life. I will be sure to tell this story to

others.

M. Wise
Virginia Beach

5/14/15

Dear Kellam,

Thank you for sending Chris Hughes to determine the problem and fix our air conditioning system. He

was very fast to determine the problem and get our system running again. He is a very nice,

thoughtful, honest, and helpful individual. He even remembered servicing my system back in 2009.

What a great employee you have in Chris Hughes.

T. Yancey
Virginia Beach

3/10/15

Dominion Resources offers a check-up of your heat pump for free by authorized technicians, we chose

Kellam Mechanical. Excellent. The technician was on time. He worked in the attic and outside. He

wore booties in the house. He answered questions. We filled out our part of the paperwork and he did

his before he left. Very professional.

D. Vandeveer
Va. Beach

3/4/15

John G. was an excellent sales rep. He listened to our concerns and needs and helped guide us to

what we needed, not what he wanted to sell.

L. Warholak
Virginia Beach

2/27/15

I just wanted to take a moment to express my appreciation for your whole team at Kellam Mechanical.

My wife and I were recently shopping to replace one of our old and worn out heating cooling systems.

We contacted your office for an estimate and from that point on our experience has been nothing but

superb. Mr. John Gualdoni the consultant that came to our home was exceptional. He explained

everything thoroughly and answered our questions completely. After obtaining numerous estimates we

decided that Kellam Mechanical was the obvious choice for the superior products offered and the

personalized service that was promised. I had to work the day of the installation, and my wife was

left to “supervise” the installation. The entire operation was smooth from the beginning to the end,

with each step explained to my wife as the technicians went about their business. My wife is usually

skeptical of having installers in our home, but said within minutes she felt at ease with Kellam’s

technicians. She stressed how polite they were and respectful of our property and of her. They

always told her when they were going to be going in and out of the house, and immediately cleaned up

any messes they made, not waiting until the end of the day. They also seemed appreciative of the

snacks and water she placed out for them. Mr. Gualdoni made stops throughout the day to check on

progress. Overall the installation was a very positive experience for both my wife and myself.

About a week after the installation I was out of town for business and my wife took the opportunity

to visit our Granddaughter in Charlottesville. On her return home after a few days she discovered

the downstairs furnace (the one not replaced by Kellam) was not operating and there was no heat. It

was projected for temperatures to be well below freezing that night. She could not reach me and

worried about frozen pipes and other issues, did not know what to do or where to turn. Near tears

she contacted Mr. Gualdoni and explained the situation. He told her not to worry that Kellam

Mechanical would take care of it, and for her to relax and someone would contact her. My wife said

the person that did contact her was the nicest and kindest person she had talked to in a long time.

The dispatcher told her that one of their technicians would be at her home shortly and would call

her from the truck and identify himself before he came to the door. Within an hour of my wife’s

arrival home, Kellam Mechanical technician Josh did just that. Once inside he determined that the

ignitor was broken and needed replacement. He explained everything about what was wrong and my wife

authorized repairs. He obtained a new part and made those repairs. The old furnace was fixed and

heat was restored to my home. My wife could not say enough about the positive experience she had

during this process. She stated the Josh was extremely polite and made her feel comfortable about

having him in her home. All in all, my wife’s very stressful situation was handled by your crew and

everything was made right for her. For that I am grateful.

We will be replacing the second heating/cooling system this year and would not even think of going

with anyone but Kellam Mechanical. Your outstanding service and professionalism place you far above

your competitors. After both of the above experiences I plan on being a Kellam Mechanical customer

for a long, long time.

Sincerely,

Brad and Judy Inman
Virginia Beach

2/21/15

It was an insurance claim due to a slab leak. I called Kellam Mechanical due to good reviews on

Angie’s List. From the first visit to the last bit of clean up at the end, it was truly a pleasure

working with Kellam. John was the first person I met with and he was very friendly and professional.

They worked around my schedule and the other contractors that were fixing the rest of the

crawlspace/slab leak with no issues. Once the removal of the old system was out they worked very

hard to ensure it was replaced quickly due to the cold temps. The entire crew was clean courteous

and very professional. I Would highly recommend them and use again in the future.

J. Sweder
Virginia Beach

2/17/15

My family and I have been long time customers of Kellam Mechanical. We have always been impressed

with the prompt and professional service. The staff goes above and beyond to insure their clients

are taken care of. If you have any electrical, heating or cooling issues you better tell them to

call Kellam, you will not be disappointed!

Lisa Gibboney
Virginia Beach

2/11/15

Just a quick note to let you know how my NO heat issue on a super cold day went yesterday. I called

you at 4:10pm, tech, “Chris” called me at 6:15pm, said he would get to the house by 6:45, he was

right on time, found the problem quickly, got my heat on and backing out my driveway by 7:20pm.

I had an A/C issue during the summer and got the same great service. Thanks for the great service on

a depressing cold February day.

Phil Pritchard
Virginia Beach

1/28/15

Kellam Mechanical is AWESOME! I had great service from start to finish just in time for the cold

weather. There might be choices out there for HVAC – But I am SO GLAD I chose Kellam Mechanical for

our service and signed up for an agreement with peace of mind. I can now tell my friends and family

– “Tell’em Kellam!” when they need help with heating and cooling in their home.

Amy Garland
Chesapeake

1/28/15

We have been using Kellam Mechanical since 2005. They are always on time and very polite to deal

with. It is always a pleasure to have Josh, who is courteous, friendly and knowledgeable, respond,

perform repairs when needed and for the check-up and cleaning of the system twice a year to ensure

our system is running at its maximum efficiency and to prolong the life of the system.

We would recommend Kellam Mechanical for all your mechanical needs.

John and Melinda Harvey
Virginia Beach

1/22/15

As a new home buyer in the area a few years ago, Kellam Mechanical was recommended to me. They have

been my go-to HVAC company ever since. Josh S. is the latest technician to provide service. He is,

as others in the past, a polite, knowledgeable professional. He is articulate and clearly explains

what he has found, providing the conclusions, impact, and alternatives. The company is dependable –

appointments are easily scheduled, the technicians knowledgeable and friendly, and they respond

quickly in a crisis. I highly recommend them.

Patrice B.
Virginia Beach

1/20/15

Installed copper piping to bring gas to a new stove and also piped in gas to dryer, hot water

heater, boiler and fireplace so that when these electric/oil appliances need to be replaced they can

be easily hooked up to gas. Included pressure tests and all permits. The supervisor, John, was

excellent. He and his team were very professional and knowledgeable and did an excellent job.

Quality work!

Donna O´Donnell
Virginia Beach

12/30/14

Great job, courteous, considerate, great customer attitude!

J. Parrish
Va. Beach

12/15/14

I had the annual maintenance on my geothermal heating and cooling system today. Jerry Wagner was the

technician. He did a super job.

Jim Baker
Virginia Beach

12/13/14

Kellam Mechanical has been servicing my HVAC systems for 10 years. They have been most professional

throughout these years. My most recent dealings have been with their technician, Jerry Wagner. Jerry

is always friendly, courteous and thorough during his review of my system. He always discusses with

me at the conclusion exactly how my system is working. It is his concern for making sure I am

content as a customer that has caused me to ask Kellam Mechanical for Jerry to always be the

technician that comes to service my units. Thank you Kellam Mechanical and Jerry Wagner for always

making the maintenance of my heating and air conditioning a very pleasant experience.

Joe Riddick
Virginia Beach

12/12/14

Thank you, Tommy for coming out and fixing my heat!! Quick and professional! Just the way it should

be!!!

L. Taylor
Virginia Beach

12/11/14

Josh is one of many tech’s that Kellam Mechanical has on staff. He has performed several jobs for me

and he is professional at all levels and does great work. He is very knowledgable about his work and

makes sure he takes care of all areas of your house to keep them clean and looking good.

T. Hatton
Virginia Beach

12/10/14

Last month kellam installed a new Air conditioner and heater. They arrived promptly at the time that

was scheduled. The installation was complete in a professional manner and the clean up was superb. I

will definitely recommend Kellam to my friends.

T. Poey
Virginia Beach

12/9/14

Monte came out to take a look at our mature heating system that had stopped working. He was

punctual, professional, and polite. He immediately diagnosed the problem and the system was up and

running in less than 15 minutes. He pointed out a couple of things that needed attention and left it

to me to decide. He also noted that our system was a very well designed system and even though

older, it was worth keeping in service. That kind of honesty goes a long way. Since our system is 20

years old it would have been very easy for him to say “time for replacement”. Glad Kellam has techs

like Monte on their staff. Our A/C system is ready for replacement and we will give Kellam the first

opportunity at designing and installing our new system.

Mike Bruzan
Virginia Beach

12/7/14

Josh S was excellent and provided us great service! We called on a Saturday morning because our

system would not turn on. Josh came and found the problem right away and had us up and running right

away. Josh did an excellent job! I recommend Kellam to anyone!

Shirley S.
Virginia Beach

12/5/14

I would like to commend the promptness and help your employee Chris Hughes provided to us. We had an

old thermostat that your company put in when this house was built. It wasn’t working and finally I

needed to call. He was 5 minutes away and was here in about 15 minutes. He checked the furnace and

whatever he needed to do, and said I was right and he ordered a new one. The next day another young

man (I forgot to get his name) came because Chris was busy. He replaced the thermostat and it works

like it is supposed to. The two are an asset to your company.

Thank you again and hope you have a prosperous New Year,

V. Slezak
Virginia Beach

11/19/14

Another outstanding maintenance service visit by Kellam Mechanical Service Pro- Jerry Wagner. Jerry

performed service on my dual AC/heat pump systems.

Looking forward to a warm and comfortable Winter in my home 🙂

R. Lindo
Virginia Beach

11/14/14

Josh performed a thorough inspection of our gas forced air system; documented all the numerical

results on each step, and thoroughly explained it all to me.

Donal J.
Virginia Beach

10/24/14

I had Kellam Mechanical install my heating/cooling system 2 years ago and continue to have their

yearly maintenance service. I’m totally satisfied with their service and the knowledge of the

service techs.

I recommend them to all my friends.

Liz B.
Virginia Beach

10/20/14

They came to check the AC unit for the summer months. I have a yearly service contract with them. I

have been using their service for around five years. They are very punctual. They always explain any

problems they find to me.

Thomas M.
Virginia Beach

10/8/14

I have known Sarah and Scott Kellam for a while now, and during that time I got to know how

professional they were in business. When I decided to update our home system, I didn’t call anyone

else but Kellam Mechanical. I was most concerned about getting a fair price. One not too cheap but

reasonable. Their “Comfort Consultant” (as they refer to him) John Gualdoni, came out to the house

and we discussed our needs. John let me know about some special pricing and rebates that may be

available and made it clear we should not rush into anything until we see how he could save us

money. That’s what I call… no pressure! I wanted to make sure to go with a company that had been

around the block. One with a positive reputation and one that was going to be around after we did

business. That was Kellam. I was excited that John found us a great price to fully meet our needs

with an American Standard HVAC system. The installation took a few days but I was amazed at the end

of each day how the crew cleaned up completely. It was like they hadn’t been there. My wife and I

really appreciated that. During the installation, we had hired other companies to come in and do

other work needed on the house. The difference between them and Kellam was like night and day. I

wasnï’t impressed with any other company working on the house. Their work ethic was terrible but not

Kellam . They treated my family like we were their family. When I had gone on the American Standard

website I saw that Kellam was a preferred provider and that impressed me. I had a feeling that the

price would be fair and the work and quality of equipment would be impressive. I was right! Overall

I was surprised at my cost savings and how much lower my Dominion bill was after installation. Each

month I’m saving. Depending on how old your system is, the costs of a new unit is so worth it over

time. Before worrying about what it costs to replace your current HVAC system, compare that to what

you’re throwing away on your old unit trying to keep it going. A new unit is more efficient, and

will save you money each month on your bill.

In short, John never put any press on us to sign now. John said, let me go figure out what we can do

and see if it makes sense to do now or later. I would encourage anyone that reads this, if you’re

considering work for your home in any area that Kellam provides, consider using them. My wife and I

give them our highest recommendation.

Mike Kelly
Virginia Beach

October 1, 2014

Heat pump tune-up maintenance contract. Very professional. Explained everything they checked and the

results. Took precautions to not bring debris into home. Offered suggestions but did not try to sell

me anything. Arrived right on time and began to work right away. Will definitely use these folks

again.

Harold M.
Virginia Beach

September 11, 2014I just want to say how impressed I am with all of you. You are always very

efficient, and I feel safer after the visit. Your technicians are always professional and thorough!

Especially today with the CO scare.

Judi G.

Virginia Beach

August 27, 2014

I have been a customer of Kellam mechanical for years and have always received prompt and

professional service.

When anyone asks my advice on electrical or hvac needs I always “Tell Em Kellam”

Jason Hoggard
Virginia Beach

August 26th, 2014

Tell ’em Kellam! Monte came out to our office yesterday to trouble shoot an hvac issue. After approx

1 hour, the problem was found and fixed!

Thanks Kellam Mechanical for all you do!! Your are the BEST and I’ll keep telling ’em Kellam!!

Todd Mayo
Virginia Beach

August 21st, 2014

Great experience. We called them to service an AC unit and the service personnel also pointed out a

couple of other non-HVAC issues we had in the attic while he was there and helped us shore them up.

Good service, good follow-up, reasonable prices. Thanks to the Kellam Mechanical Crew.

D. Glovier
Virginia Beach

August 2014

Dear Scott,

I wanted to say thank you for the big move of my system in the attic. I really appreciate Mike�s

efforts and the hard work of your two strong guys. The trio of those gently men did a masterful job

and I swear the unit is working even better than it did before. I am grateful for the follow through

and your company in general. There isn�t one employee that isn�t customer focused, helpful and

kind.

You have done a great job and earned a really good reputation. Keep it up!

All the best!
L.S.
Virginia Beach

August 19th, 2014

I highly recommend Kellam Mechanical for your heating, cooling and electrical needs. I just recently

had my annual maintenance inspection and Jerry W. was very professional and knowledgeable when it

came to explaining the process and answering questions about the best filters to use.

His efficiency was a breath of fresh air in the hectic world we live in. I also appreciated the

Kellam Mechanical pen he gave me because in my house, pens are like socks, always disappearing!!

Thank you to Jerry and the Kellam Mechanical team for taking care of my heating and cooling needs!

Tamela Hood
Chesapeake, VA.

August 7th, 2014

An absolutely great job. Serviced two Trane heat pumps/air handlers. The technician, Chris, arrived

a bit early and proceeded right to work. As he was performing his checks, he was quite informative

and personable. I have never had a tech who went over and above as he did, especially with the

outside units. I had a poor experience with the last company who worked on my units, so I was

extremely pleased to see the time and effort Chris put into my units – they work, look, & run

great! I was so impressed that, in a conversation with a neighbor walking his dog, I highly

recommended Kellam & Chris for his house. I also called my daughter to let her know how well the

visit proceeded.

B. Lewis
Virginia Beach

August 5th, 2014

Excellent Service from initial phone call to service performed. I will recommend Kellam Mechanical

to all of my neighbors!

Even received a follow up call the day after service was performed!

Stephanie V.
Virginia Beach

August 4, 2014

Very responsive. We had used a mechanical guy who was self-employed but is now retired. AC went out

in heat of summer. Called Kellam and a service rep was there in a few hours. Great customer service

on the phone and by the service rep.

Geoff K.
Virginia Beach

August 4, 2014

Josh S. Got here when I was told he would. Very nice, got right to work. Everything went like clock

work. Happy to be doing business with Kellam Mechanical!

George C.
Virginia Beach

August 2, 2014

I called Kellam Mechanical and they were very nice and professional over the phone. When Josh Sagers

came to my house, he was on time and went straight to check out my AC unit. The service was thorough

and quick. And I ended up not needing a freon fill. So I was very happy. He was very nice and

offered us a maintenance plan, and told us that we might need a new updated unit. I would recommend

this company to anyone.

Isaac S.
Virginia Beach

July 23, 2014

I have used Kellam in the past and have always been very satisfied with the quality of their work.

They arrived on time, completed the job and was friendly and helpful when asked about other

electrical issues. Other companies I used prior to calling Kellam never fixed the problems to my

satisfaction and caused new issues from their repair. I will only use Kellam for all future

electrical needs.

Constance A.
Virginia Beach

July 21,2014

Although I was not there when Jerry W. came for inspection, my husband, Bill, was very happy and

impressed with his visit. He quickly & efficiently went about the tasks at hand. What we like

about Kellam Mechanical is that we don’t have to wait all day for a technician to arrive. In most

all inspections the technician has been at our home at the beginning of the time frame we were

quoted. Jerry was no exception! (this is unlike most services that give you a time and then show up

at the end of the day!) Thank you Jerry W. and Kellam Mechanical!

Judy C.
Virginia Beach

July 8th, 2014

Jerry is always on time and efficient! Would definitely recommend him and Kellam Mechanical.

Joann M
Virginia Beach

July 2nd, 2014

I wanted to let you know I recently (this week) used your company for an AC issue I had.

Just wanted to let you know the service was excellent and I couldn�t be happier. Your team kept me

in loop and acted fast. Everyone was extremely helpful and professional.

Thanks to Jody, Monte and Paolo! Thanks Scott.

Eric Shaffner
Virginia Beach

June 27th, 2014

Mr. Jerry Wagner came to my house on the morning of 27 June 2014. Mr. Wagner was exactly on time

with his scheduled arrival time. Mr Wagner was friendly, knowledgeable and very professional.

I would recommend Kellem Mechanical and their service technician, Mr. Jerry Wagner to anyone that

would like my opinion.

Thank you Mr. Wagner for a job well done.

John B.
Virginia Beach

June 27th, 2014

Being a customer is a great experience. They truly treat you as family. They have respect and

consideration for their customers and make every attempt to give fair and quality service. Their

values are the same as my values (old fashion honesty). I’m hooked on them and Jody is the greatest

asset they have (hee, hee, I just had to say it.)

Terry K
Knotts Island

June 25th, 2014

While house sitting for my parents, Jerry W. came out to do a PM on my parents unit. As with all my

experiences with Kellam, Jerry was here as scheduled, he was polite, professional and thorough.

Thank you.

Terri H
Virginia Beach

June 25th, 2014

Mr. Jerry Wagner serviced my my AC/heat pump unit. He was very professional, he explained everything

he did to my unit both inside and outside of my home.

Jerry is a good service representative at Kellam Mechanical.

R. Lindo
Virginia Beach

June 25, 2014

I’ve been a Kellam customer for over 5 years and they do a great job maintaining my existing systems

and installing new ones when needed, which they have done twice, once in each of two properties I

own.

Jerry Wagner did an excellent job on the annual AC unit servicing, as Kellam employees always do.

I count on Kellam for honest servicing when repairs are needed. I highly recommend them.

Ann L.
Virginia Beach

June 25, 2014

The company responded promptly, Adam scheduled the service call and the technician checked out the

total air condition system.

The service technician, Paulo, found nothing wrong with the system (tenants reported a problem) and

only charged for a service call.

L. Brodnax
Virginia Beach

June 23, 2014

Jerry did absolutely excellent work for us at our dual system home. We bought our home 3 months ago,

and this was our first HVAC service.

Jerry spent about 3 hours with us and examined/tested every component in each system. Because of his

good and honest evaluation, we rest easy tonight.

James M.
Virginia Beach

June 23, 2014

I’ve been very happy with the service I have received from Kellam Mechanical

Helen B.
Virginia Beach

June 23, 2014

I called Kellam Mechanical late on Friday Evening as my air conditioning went out the day before.

Adam stated he would have someone out Saturday morning to look at our unit and also advised me they

were not charging overtime service rates for the weekend.

Tommy arrived promptly the next morning and resolved our issue immediately. He even gave us advice

on how to properly maintain our unit. He was very friendly, courteous and professional. But most of

all, because of the service we received, we feel that Kellam is a very trustworthy company to work

with.

Kellam Mechanical is a company I would highly recommend to anyone in need of their services. This is

the 2nd time in a year I have needed the services of Kellam Mechanical and rate both experiences a 5

star rating!

I feel that Kellam Mechanical sets the bar high in the service industry!

Jim W.
Virginia Beach

June 22, 2014

Jerry – nice job on the system tune up. It was a mess, but you did a great job. You were on time,

very thorough, and answered all my questions.

Thanks,
John B.
Virginia Beach

June 21, 2014

On time, very professional, made a thorough inspection and took the time to answer my questions!

H. Bensley
Virginia Beach