We have been using Kellam Mechanical services for over 20 years. Recently , we had Kellam Mechanical come out to flush our hot water heater and to give us an estimate for replacement of sink faucets, tub faucets and new toilets. The representative from Kellam Mechanical was Ben Roberts. From the moment he introduced himself, we felt totally comfortable with his work ethics and his recommendations to the replacement of faucets and toilets. He was most thorough in explaining the flushing of the hot water heater and was most informative in explaining what type of faucets and toilets that he would recommend. Not only was he strait forward with his explanations, we felt a genuine concern from him to make sure our needs and desires were met. Ben Roberts was warm, friendly and information. Kellam Mechanical should be very proud to have Ben representing their company. It is employees like Ben that keep us loyal customers of Kellam Mechanical. A+++++