Kellam Mechanical Heating Air Conditioning Electrical and Indoor Air Quality

Full Service Heating Electrical Air Conditioning and Air Quality

Our Committment

OUR COMMITMENT TO CUSTOMER SERVICE STARTS WITH OUR ENTHUSIASM FOR YOUR NEEDS!

We are dedicated to providing 100% customer service satisfacation! For your convenience we have a live Customer Service Representative available by phone Monday - Friday from 7:00 a.m. - 5:00 p.m.

Continuing Education and Training Continuing Education

We are dedicated to investing in our employees educational growth in order to keep up with the demand of the industry's rapid technological advancements.

100% Money Back Guarantee

We guarantee that during the entire first year that you own your new system, if, for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of your investment.

Your convenience is our priority.

Kellam Mechanical Electrical Heating and AC Because your time is valuable to us, let us work with your calendar. We have GPS tracking on all of our vans which allows us to pinpoint arrival times so that you can schedule your day. Our dispatcher will call ahead for confirmation of your availability. We have direct connect communication with our technicians on the road throughout the day for your scheduling convenience. GPS tracking saves us time and money which saves you time and money!

Safety comes first.

Our technicians are on our roadways all day. It is important to us to keep the roads safe. In order to ensure our vehicles are traveling at safe speeds on the proper and most efficient routes we regularly monitor our GPS tracking reports. We screen all of our driver's for valid and clean driving records.

We also operate under Contractors A license and update our city business licenses annually. We are insured and bonded.

Courteous and friendly.

We proudly stand by our Client Courtesy Promise where we promise to send courteous, professional technicians to your home. If any of our technicians smoke or swear in your home, you do not pay us a dime. Our technicians will protect your belongings by wearing shoe covers, laying drop cloths, and cleaning up before they leave. If they fail to take care of you in this fashion, you don't pay. We are also happy to answer any questions and discuss any concerns you may have with your home hvac or electrical and the service we offer. Please feel free to call us or contact us to tell us about the service you recieved during our visit.

Customer Bill of Rights

100% Money Back Guarantee – During the 1 st year after installation, if you are not satisfied, for any reason, we will cheerfully remove the equipment and give you a full refund on your investment.

No Lemon Guarantee – If the compressor or heat exchanger fails on 15-18 SEER systems we replace the entire outdoor condensing unit or indoor furnace at no charge.

Drug Free Smoke Free – Our employees are drug tested to ensure a drug free workplace. They will not use tobacco in your home or on your property.

On Time Guarantee – If we do not complete the work in the time that we promised we will deduct $100.00 from the contract price.

Clean Home Guarantee – If we do not leave our work area as clean as it was before we started, you save another $100.00.

Comfort Guarantee – With our total comfort system, we guarantee that there will be no more than a 3 degree temperature difference between rooms or we will rebalance the air.

24 Hour Service Guarantee – If you have a problem during the warranty period we’ll have heating or cooling in your home in 24 hours or pay for your night in a hotel.

Investment Guarantee – Do not be fooled by the cheapest price. We promise that with our quality you will have peace of mind and value second to none. With us you only pay once!

View Printable PDF

Office hours are Monday – Friday 7:00 a.m. – 5:00 p.m. and for your convenience, a live customer service representative is available by phone 24 hours a day. Your electrical, heating and air conditioning needs can be addressed any day, any time.

Contractors A license (2705 039134A)

Learn more about Kellam Mechanical: History | Mission Statement

Kellam Mechanical (757) 430-0358

We are a 24-Hour Emergency Service Company!

Kellam Mechanical

site designed and maintained by Web Overture